2021 Annual Fire Report

Red Oak Fire Rescue
2021 ANNUAL
Pride • Integrity • Honor

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TABLE OF
CONTENTS

Message from the Chief 4
About Red Oak Fire Rescue 6
Response Standards, Statistics & Data 11
Training 19
Stations & Fleet 22
Budget/Department Funding 25
EDUCT 28
Community Risk Reduction Division 30
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MESSAGE
FROM THE CHIEF

MESSAGE FROM THE CHIEF
It is with great pride and honor that the officers and members of Red Oak Fire Rescue present this 2021 annual report.
The data contained in this report serves as a testament to the professionalism and dedication of our firefighters and
staff. It is our intention to be transparent on the performance of our service delivery.
Just as 2020 was extremely challenging for our City, County, State, and Country so was 2021 however, the City of Red
Oak continued leading the way in many aspects dealing with the COVID-19 pandemic. The City of Red Oak staff, executive
team and elected officials faced this challenge head on with competence, respect, and compassion for the city
staff and citizens we serve. As I stated last year this pandemic has made us stronger, more resilient, and a more prepared
organization for enduring it.
We are thankful for the tremendous support received from our community, city council and the other departments we
have worked alongside in 2021. Our value to the community is measured directly by the services we provide. We pride
ourselves on being an advocate for the betterment of the community, remaining engaged through community involvement
in education, public programs, and by delivering the highest quality services to those who live, work and visit our
community. We invite everyone to visit our fire stations and meet the wonderful people who make it all happen.
Red Oak Fire Rescue will continue to be a progressive organization by planning ahead and remaining preemptive with
the deployment of our service delivery and programs offered. We continue to evolve and remain an asset to our community
as the community changes and grows. The members focus on excellence and strive each and every day to improve
our service through continuous improvement measures.
The dedicated professionals of Red Oak Fire Rescue are devoted to your safety and wellbeing. They are motivated by a
sense of duty, tradition and pride to train and prepare themselves to respond when they are called upon. Whether
assigned to work in administration, Community Risk Reduction, or on a fire truck, the men and women of Red Oak Fire
Rescue are here, to serve you.
It is an honor and privilege to be the Fire Chief and serve with the men and women of Red Oak Fire Rescue!
Ben Blanton, Fire Chief
City of Red Oak, Texas
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ABOUT
RED OAK FIRE

Vision of Excellence
The members of Red Oak Fire Rescue have a shared vision of creating an organization
that is recognized for exceeding the needs of the community and setting the standard of
excellence in emergency services.
Core Values
Red Oak Fire Rescue is dedicated to providing excellent service to our customers. To achieve
our Mission and reach our Vision of Excellence - a healthy, positive and productive work environment
is essential. The members of Red Oak Fire Rescue have identified a set of core
values that every member shall uphold to ensure our ideal work environment. Each and
every action and decision will reflect these core values.
Professionalism
Acting with honesty, integrity and respect.
Leadership
Showing the way with a positive attitude and open communication.
Employee Well-Being
The department will strive to provide employee wellness, employee education,
professional development and encourage and support employee family life.
Accountability
Taking pride in our work and being responsible for our actions.
Teamwork
All members working together to achieve a common goal.
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FIRE ADMINISTRATION
Fire Administration is comprised of a staff of three which includes the
Fire Chief/Emergency Management Coordinator, Fire Marshal and an Executive
Assistant. Our administration responds to change, solves problems and collaborates
on issues, assesses community needs and resources required to meet
those needs, and formulates plans to provide comprehensive and costeffective
services to our customers — the citizens of Red Oak. These personnel
are also responsible for strategic and budgetary planning, quality assurance,
the setting of policies and overall management of all departmental activities.
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EMERGENCY
OPERATIONS
Emergency operations is the most visible and
active component of the department. Fire-
Rescue resources are deployed from two
stations which are staffed by career
firefighters 24 hours a day, 7 days a week,
365 days a year.
There are 27 personnel assigned to
operations. The makeup of these personnel
include: 3 Battalion Chiefs, 6 Captains, 6
Engineers, and 12 Firefighters. These
personnel are divided up equally and are
deployed into a 3 shift rotation. Personnel
assigned to shifts work 24 hours and then are
off for 48 hours. Personnel assigned to
operations respond to all types of fires,
emergency medical services, motor vehicle
accidents, rescue calls, and hazardous
materials incidents.
American Medical Response is the city’s
contracted ambulance provider. Red Oak is a
part of a county EMS system that has 7
staffed ambulances, 1 ambulance is
stationed in our city. Station 3 houses our
EMS resources.
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RESPONSE
STANDARDS
STATISTICS & DATA

.5
KEY PERFORMANCE INDICATORS 2021 TARGET
Percent of Property Saved vs. Loss—Total Saved: $ 4,258,214 81% 80%
NFPA 1710 COMPLIANCE MEASURES 2021 TARGET
A Shift B Shift C Shift
Average Reaction Time - Station 1 1:26 1:16 1:25
1:22
≤ 80 Seconds
Average Reaction Time - Station 2 1:39 1:20 1:17 1:25 ≤ 80 Seconds
Average Response Time - Station 1 6:12 5:59 5:47 6:00
Average Response Time - Station 2 7:22 7:00 8:02 7:31
≤ 5:20
Minutes
≤ 5:20
Minutes
Travel Time (1st Arriving Engine at a Fire Suppression Incident) 4:33 ≤4 Minutes
Fractile Time at 90% of Fire Responses 14:47
Fractile Time at 90% of Structure Fire Responses 14:47
≤ 5:20
Minutes
≤ 9:20
Minutes
The current roadway infrastructure and geographic location of Station 2 will continuously
present challenges in achieving response time goals for E-182.
Truck 181 is cross-staffed with Engine 181. Challenges in achieving response time goals will be
on-going for Station 1 until the truck is staffed independently or until we transfer back to a
Quint concept.
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OVERTIME BREAKDOWN
4,280
APPARATUS RESPONSES
4,113
HOURS SPENT ON CALLS
AVERAGE OF 8.94
CALLS PER DAY
RATIO OF EMS INCIDENTS TO
FIRE INCIDENTS IS 62% TO 38%
RESPECTIVELY
916 OVERLAPPING DISTRICT
INCIDENTS
(27.79% OF CALLS)
6:37
AVERAGE RESPONSE
TIME
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Fire City ESD #4 Other District Combined
100 Fire , other 1 1
111 Building fire 8 4 12
113 Cooking fire, confined to container 2 2
114 Chimney or flue fire, confined to chimney or flue 1 1
118 Trash or rubbish, contained 2 3 5
131 Passenger Vehicle Fire 11 6 17
132 Road freight or transport vehicle fire 1 1
140 Natural vegetation fire, other 2 2
142 Brush or brush-and-grass mixture fire 1 1
143 Grass fire 7 13 1 21
150 Outside rubbish fire, other 1 1
151 Outside rubbish, trash or waste fire 2 5 7
154 Dumpster or other outside trash receptacle fire 1 2 3
162 Outside equipment fire 1 1 2
TOTALS 39 35 2 76
Overpressure Rupture, Explosion, Overheat (No Fire) City ESD #4 Other District Combined
251 Excessive heat, scorch burns with no ignition 1 1
TOTALS 1 0 0 1
Rescue & Emergency Medical Service Incident City ESD #4 Other District Combined
311 Medical assist, assist EMS crew 2 2
320 Emergency medical service, other 1 1
321 EMS call, excluding vehicle accident with injury 1360 573 4 1937
322 Motor vehicle accident with injuries 57 9 3 69
323 Motor vehicle/pedestrian accident (MV Ped) 6 1 7
324 Motor vehicle accident with no injuries 109 16 4 129
331 Lock in 4 1 5
352 Extrication of victim(s) from vehicle 1 1
353 Removal of victim(s) from stalled elevaor 7 7
363 Swift water rescue 2 2
381 Rescue or EMS standby 1 1
TOTALS 1544 603 14 2161
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Hazardous Condition (No Fire) City ESD #4 Other District Combined
411 Gasoline or other flammable liquid spill 2 2
412 Gas leak (natural gas or LPG) 7 1 8
413 Oil or other combustible liquid spill 1 1
422 Chemical spill or leak 1 1
424 Carbon monoxide incident 3 1 4
440 Electrical wiring/equipment problem, other 5 5
442 Overheated motor 1 1
444 Power line down 12 13 25
445 Arcing, shorted electrical equipment 6 3 9
TOTALS 38 18 0 56
Service Call City ESD #4 Other District Combined
500 Service Call, other 4 1 5
510 Person in distress, other 2 2
511 Lock-out 39 7 46
520 Water problem, other 1 1
521 Water evacuation 1 1
522 Water or steam leak 1 1
531 Smoke or odor removal 30 9 1 40
550 Public service assistance, other 4 3 7
553 Public service 169 88 257
554 Assist invalid 2 5 7
561 Unauthorized burning 7 10 1 18
571 Cover assignment, standby, moveup 3 81 84
TOTALS 261 125 83 469
Good Intent Call City ESD #4 Other District Combined
600 Good intent call, other 6 4 10
611 Dispatched & cancelled en route 107 53 47 207
621 Wrong location 2 1 1 4
622 No incident found on arrival at dispatch address 15 7 22
631 Authorized controlled burning 7 18 25
650 Steam, other gas mistaken for smoke, other 1 1
651 Smoke scare, odor of smoke 7 7 14
652 Steam, vapor, fog or dust thought to be smoke 1 1
TOTALS 146 90 48 284
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False Alarm & False Call City ESD #4 Other District Combined
700 False alarm or false call, other 126 27 5 158
711 Municipal alarm system, malicious false alarm 3 3
730 System malfunction, other 2 2
731 Sprinkler activation due to malfunction 3 3
733 Smoke detector activation due to malfunction 16 2 18
735 Alarm system sounded due to malfunction 11 11
736 CO detector activation due to malfunction 3 1 4
740 Unintentional transmission of alarm, other 4 1 5
741 Sprinkler activation, no fire- unintentional 4 4
743 Smoke detector activation, no fire- unintentional 12 4 16
744 Detector activation, no fire-unintentional 6 6
745 Alarm system activation, no fire-unintentional 14 14
746 Carbon monoxide detector activation, no CO 1 1
TOTALS 204 36 5 245
Severe Weather & Natural Disaster City ESD #4 Other District Combined
815 Severe weather or natural disaster standby 2 2
TOTALS 2 2
Special Incident Type City ESD #4 Other District Combined
900 Special type of incident, other 2 1 3
TOTALS 2 0 1 3
GRAND TOTALS 2237 907 153 3297
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TRAINING

TRAINING
Training is crucial to our Career Development. Red
Oak Fire Rescue is committed to providing the
citizens of the City of Red Oak with a highly trained
fire and rescue department. Members are sent for
specialized training on a regular basis throughout
the region. On a regular basis, our firefighters train
with area fire departments to maintain familiarity
with each other and increase on-scene
performance and safety. As the Rescue
Department for the Ellis Dallas Unified Cooperative
Team (EDUCT), each member of the department
must be trained at the technician level on all
rescue disciplines. This includes: High Angle,
Trench, Confined Space, Heavy Extrication,
Structural Collapse and Swift Water Rescue. Total
training hours for 2021 were 8,961.
8,961
Total training hours for 2021
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Firefighters participate in company level and
multi-company training evolutions and
exercises. This emphasizes teamwork and
coordination during emergency incidents
requiring multi unit responses.
Rotation is used to maintain an even coverage
of available apparatus across the city while
crews are training. This is to ensure that there
is a unit covering all stations and districts at all
times.
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STATIONS &
FLEET

STATIONS
Central Fire Station opened in 2003. Central Fire Station is the home for one Ladder Truck, one Engine, one
Reserve Engine, one Brush Truck, one Battalion Chief, one Rescue Truck, and the mobile incident command bus.
Station One’s primary response district is all City and ESD areas west of Hwy. 342 to the boundaries of Ovilla and
Glenn Heights. Station One also houses the city’s Emergency Operations Center. Staffing at Station One consists
of one Battalion Chief, one Captain, one Driver/Engineer, and two firefighters. In addition, Fire Administration
offices out of this station.
Station 1 had 2,079 fire apparatus responses
Station 2 had 1,408 fire apparatus responses
Station Two, which opened in January of 2008, services all addresses east of Hwy 342. The station is located in
the 1200 block of Pierce Road. Strategically located to receive the highest ISO points for addresses within the
city, the station is within five road miles of the eastern-most residences of the City of Red Oak. Station Two
houses one engine, and two brush trucks. Staffing at Station Two consists of one Captain, one Driver/Engineer,
and two Firefighters.
Station 3, which houses AMR only, had 1,620 responses
including 1,009 hospital transports
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FLEET
Truck
Year Model Total Mileage Fuel Expense Total Hours
FY21
Maintenance
Expense
Responses
T-181 2013 29,022 $7,025.48 3,354 $50,365.27 683
Engine
Year Model Total Mileage Fuel Expense Total Hours
FY21
Maintenance
Expense
Responses
E-181 2012 75,105.2 $6,190.22 8,064 $49,871.91 1,297
E-182 2017 51,315 $8,827.13 4,282 $29,592.91 1,497
E-183 2007 132,788 $2,408.67 10,804 $7,201.94 N/A
Brush
Year Model Total Mileage Fuel Expense Total Hours
FY21
Maintenance
Expense
Responses
B-181 2009 27,453 $661.06 N/A $2,974.79 52
B-182 2004 53,049.8 $875.79 N/A $4,602.15 36
E3-67 2019 13,944 $440.57 N/A $343.72 5
Support
Vehicles
Year Model Total Mileage Fuel Expense Total Hours
FY21
Maintenance
Expense
Responses
C-181 2017 44,394 $2,419.77 N/A $277.67 28
FM-183 2019 31.744 $2,651.43 N/A $267.69 18
BC-181 2016 49,807 $4,261.72 3,931 $901.40 573
R-181 2019 2,455 $675.93 317 $9,584.00 91
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BUDGET
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FY21 AMENDED
GENERAL FUND BUDGET
$3,817,500
PERSONNEL SERVICES EXPENSES
$3,316,350
87% OF TOTAL BUDGET
72% SALARY & OVERTIME
28% INSURANCE, TAXES AND BENEFITS
OPERATIONS & MAINTENANCE EXPENSES
$501,150
13% OF TOTAL BUDGET
TAX REVENUE
• 21.1% OF THE GENERAL FUND BUDGET IS ALLOCATED
TO THE FIRE DEPARTMENT
• ESD #4 REVENUE $596,000
CAPITAL EXPENDITURES
DEBT FUNDED CAPITAL $318,175
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OVERTIME BREAKDOWN
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EDUCT

EDUCT DEPARTMENT COMPARISONS
OVERTIME BREAKDOWN
City Population Incidents Services ISO Stations Engines Ladder Medic
Cedar Hill 47,182 5,804 F/M/R 2 4 3/3P 1/3P 3 1
DeSoto 66,039 11,262 F/M 1 3 2/3P 1/3P 3 1
Duncanville 37,750 7,518 F/M 2 2 1/3P 1/3P 2 1
Ennis 20,771 2,184 F/M 2 3 3/3P 1/4P FRO 0
Ferris *12,809 961 F/M 3 2 1/3P 0 FRO 0
Glenn Heights 16,426 1,512 F/M 3 1 1/3P 0 1 0
Hutchins 6,200 1,884 F/M 4 2 2/3P 1/3P 2 0
Lancaster 41,275 8,238 F/M/R 2 3 2/3P 1/3P 3 1
Midlothian *48,000 5,081 F/M/R 2 3 3/3P 1/3P 3 1
Ovilla *15,000 1,038 F/M 2 1 2/3P 0 FRO 0
Red Oak *26,169 3,297 F/M/R 2 2 2/3P 1/0P FRO 1
Waxahachie 41,140 5,249 F/M/R 2 3 3/3P 1/2P FRO 1
*Population is a combination of City Population + Emergency Service District Population
Battalion
Chief
EDUCT—Ellis Dallas Unified Cooperative Team
Definitions:
INCIDENTS - Based on total responses for 2021
SERVICES - Identified the types of emergencies in which
the agency responds and handles
APPARATUS/STAFFING - Minimum staffing per
unit is indicated under apparatus type. For example,
the code (3/3P) under the Engine Category
indicates the department has 3 engine companies
staffed with at least 3 personnel at any given
time.
F — FIRE
M — EMERGENCY MEDICAL
H — HAZMAT
R — TECHNICAL RESCUE
ISO RATING - Established by the Insurance Service Organization
for Fire Departments; rating is on a scale of 1
-10, with 1 being the best possible score.
FRO - First Responders Only: These cities do not
have ambulances.
CHIEF - Identifies the number of Battalion Chiefs
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COMMUNITY
RISK REDUCTION
DIVISION

The Community Risk Reduction Division of Red Oak
Fire Rescue, commonly referred to as the Fire Marshal’s
Office, is under the direction of Fire Marshal Nathan Diaz.
Community Risk Reduction conducts annual fire inspections
of existing buildings to prevent a fire before it begins and to
prevent the spread of fire if a fire does occur. In addition, all
new business occupancies require a Certificate of Occupancy
to which a fire inspection is conducted prior to the business
opening.
Community Risk Reduction is responsible for fire prevention,
fire inspections, investigations, construction plan review, fire
alarm and fire sprinkler plan review and testing, public
education, construction consultation and advisement. Red
Oak Fire Rescue Investigators determine the cause and origin
of fires within the city limits. Our fire investigators are
certified as Police Officers and hold certifications through the
Texas Commission on Fire Protection as fire and arson
investigators.
In 2021 our Community Risk Reduction Division brought in
$452,785.63 In revenue. This revenue was through
inspections, plan reviews, certificate of occupancies, fire
alarm and sprinkler testing, and foster home inspections.
BUILDING
INSPECTIONS
389
Total # of building inspections and
re-inspections
PLAN REVIEWS
31
CERTIFICATE OF
OCCUPANCY
INSPECTIONS
38
FOSTER/GROUP HOME
INSPECTIONS
19
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OVERTIME BREAKDOWN
Public fire education is also another task
of the division along with assistance from
the fire suppression personnel. In 2021
Red Oak Fire Rescue was unable to have in
person Public Education Events because of
COVID-19. CRRD reached the community
with 91 public safety announcements
which included using local newspapers,
social media and the Red Oak Fire Rescue
website.
PUBLIC SAFETY
ANNOUNCEMENTS
91
2.2K Followers
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