Credit Management May 2022
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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35<br />
BRITISH CREDIT<br />
AWARDS SUPPLEMENT<br />
26<br />
COUNTRY FOCUS<br />
Adam Bernstein<br />
MAY <strong>2022</strong><br />
www.cicm.com<br />
CONTENTS<br />
8 – COUNTING THE COST<br />
The truth behind how insolvency fees<br />
are charged.<br />
10 – SOCIAL VALUES<br />
What’s in it for the ‘S’ in ESG?<br />
12 – A FOOL AND HIS<br />
MONEY?<br />
The CSA ups the stakes in the debate<br />
surrounding the future funding of debt<br />
advice<br />
17 – TAKE THE LEAP<br />
Never let fear get in the way of applying<br />
for your new job.<br />
18 – FIT FOR PURPOSE<br />
The future of wellness has implications<br />
for all.<br />
26 – GOING WITH THE FLOW<br />
There’s much more to the island nation<br />
of Iceland than first meets the eye.<br />
30 – LATE CHAT<br />
Sean Feast FCICM speaks to the cofounder<br />
of one of the leading experts in<br />
the management of probate debt.<br />
62 – YOUNG MONEY<br />
Apprenticeships are a marathon, not a<br />
sprint!<br />
CICM GOVERNANCE<br />
12<br />
EXCLUSIVE<br />
Sean Feast FCICM<br />
18<br />
WELLBEING<br />
Sean Feast FCICM<br />
President Stephen Baister FCICM / Chief Executive Sue Chapple FCICM<br />
Executive Board: Chair Debbie Nolan FCICM(Grad) / Vice Chair Phil Rice FCICM / Treasurer Glen Bullivant FCICM<br />
Larry Coltman FCICM / Victoria Herd FCICM(Grad) / Philip Holbrough MCICM<br />
Advisory Council: Laurie Beagle FCICM / Glen Bullivant FCICM / Alan Church FCICM(Grad) / Brendan Clarkson FCICM<br />
Larry Coltman FCICM / Niall Cooter FCICM / Bryony Crossland FCICM(Grad) / Peter Gent FCICM(Grad)<br />
Victoria Herd FCICM(Grad) / Philip Holbrough MCICM / Neil Jinks FCICM / Charles <strong>May</strong>hew FCICM / Debbie Nolan FCICM(Grad)<br />
/ Allan Poole MCICM / Alice Purdy MCICM(Grad) / Matthew Roberts MCICM / Phil Rice FCICM / Chris Sanders FCICM<br />
Sarah Wilding FCICM / Atul Vadher FCICM(Grad)<br />
View our digital version online at www.cicm.com. Log on to the Members’<br />
area, and click on the tab labelled ‘<strong>Credit</strong> <strong>Management</strong> magazine’<br />
<strong>Credit</strong> <strong>Management</strong> is distributed to the entire UK and international CICM<br />
membership, as well as additional subscribers<br />
Reproduction in whole or part is forbidden without specific permission. Opinions expressed in this magazine do<br />
not, unless stated, reflect those of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>. The Editor reserves the right to<br />
abbreviate letters if necessary. The Institute is registered as a charity. The mark ‘<strong>Credit</strong> <strong>Management</strong>’ is a registered<br />
trade mark of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>.<br />
Any articles published relating to English law will differ from laws in Scotland and Wales.<br />
Publisher<br />
Chartered Institute of <strong>Credit</strong> <strong>Management</strong><br />
1 Accent Park, Bakewell Road, Orton Southgate,<br />
Peterborough PE2 6XS<br />
Telephone: 01780 722900<br />
Email: editorial@cicm.com<br />
Website: www.cicm.com<br />
CMM: www.creditmanagement.org.uk<br />
Managing Editor<br />
Sean Feast FCICM<br />
Deputy Editor<br />
Iona Yadallee<br />
Art Editor<br />
Andrew Morris<br />
Telephone: 01780 722910<br />
Email: andrew.morris@cicm.com<br />
Editorial Team<br />
Imogen Hart, Rob Howard, Natalie Makin,<br />
Laura Rhodes, Sam Wilson and Mona Yazdanparast<br />
Advertising<br />
Paul Heitzman<br />
Telephone: 01727 739 196<br />
Email: paul@centuryone.uk<br />
Printers<br />
Stephens & George Print Group<br />
2021 subscriptions<br />
UK: £112 per annum<br />
International: £145 per annum<br />
Single copies: £12.50<br />
ISSN 0265-2099<br />
Brave | Curious | Resilient / www.cicm.com / <strong>May</strong> <strong>2022</strong> / PAGE 3
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