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Credit Management May 2022

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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NEWS ROUNDUP<br />

CICM <strong>2022</strong> British <strong>Credit</strong><br />

Awards break all records<br />

THIS year’s British <strong>Credit</strong> Awards (BCAs),<br />

hosted by the Chartered Institute of<br />

<strong>Credit</strong> <strong>Management</strong> (CICM), was the<br />

biggest on record with the highest<br />

number of ticket sales and entries of any<br />

previous CICM awards ceremony.<br />

The <strong>2022</strong> ceremony was the first in<br />

person for three years and was also<br />

the first time the institute achieved<br />

a complete sell-out, with almost 500<br />

members and their guests in the<br />

audience. Profit generated through the<br />

success will be re-invested in delivering<br />

more training courses and further<br />

membership opportunities throughout<br />

the remainder of the year.<br />

Sue Chapple FCICM, Chief Executive<br />

of the CICM said the event was a heartwarming<br />

reminder of how supportive<br />

the industry can be of its members and<br />

colleagues: “With it being our first event<br />

back in person, we expected attendance<br />

numbers to be high, but to break records<br />

Consumers in danger of<br />

increasing loan shark attack<br />

MAINSTREAM lenders are surrendering<br />

people into the hands of illegal loan<br />

sharks as many victims try to access<br />

credit from legal, regulated sources but<br />

the vast majority see their applications<br />

rejected, leaving them nowhere to turn<br />

except predatory illegal lenders.<br />

Analysis of the CSJ’s dataset of 1,200<br />

confirmed victims of illegal lending in<br />

its Swimming with Sharks report by<br />

Freedom Finance (a supporter of the<br />

CSJs Debt Policy Unit) demonstrates<br />

shortcomings of the lending industry,<br />

with 38 percent of loan shark victims<br />

stating that they had attempted to secure<br />

credit elsewhere. However, four in five (80<br />

percent) of these were rejected.<br />

Further analysis of FCA data reveals<br />

many people are also deterred from<br />

applying for credit altogether - more<br />

than one in 10 people with at least<br />

one consumer credit product decided<br />

against applying for a loan in the past<br />

year because they were afraid of being<br />

rejected, a proportion that rises far higher<br />

was something we never expected.<br />

“It reminds me just how important<br />

collaboration and support are within<br />

our industry, and on the night, to see<br />

members congratulating their colleagues<br />

and championing individuals was<br />

heart-warming. It was a special night<br />

and a special reminder of how incredible<br />

our members are. We can’t wait for<br />

next year’s event already…once we’ve<br />

recovered from this one!”<br />

The record number of tickets sales<br />

was aided by the equally record-breaking<br />

number of categories, entrants and<br />

category sponsors with all awards<br />

being sponsored by 15 of the Institute’s<br />

corporate partners. The awards saw the<br />

creation of three new award categories<br />

bringing it to a total of 18, which<br />

subsequently received almost 150 entries.<br />

The dramatic increase in applications for<br />

tickets meant the institute had to create<br />

its first ever ticket waiting list.<br />

among those with characteristics of<br />

vulnerability (eg, 42 percent among those<br />

with low financial resilience). Of those<br />

deterred from making an application,<br />

nearly half (48 percent) said they felt<br />

there was no point.<br />

Brian Brodie, Chief Executive of<br />

Freedom Finance and CSJ Debt Policy<br />

Advisory Board member, said it was a<br />

wake-up call for the lending industry<br />

to increase support for potentially<br />

vulnerable borrowers: “This is an<br />

industry problem as much as a social<br />

problem as a large number of the victims<br />

are already customers of our industry<br />

who were not able to get the support<br />

they need. “The withdrawal of many<br />

alternative, short-term providers of<br />

credit pulled up the ladder above what<br />

the regulator might term “high-risk”<br />

borrowers. This is now being filled by<br />

illegal money lenders as<br />

lenders wash their hands of<br />

a responsibility to provide<br />

fair access to credit for all.”<br />

>NEWS<br />

IN BRIEF<br />

Praise for UK’s<br />

‘robust’ Anti-Money<br />

Laundering systems<br />

JOHN Glen, Economic Secretary to<br />

the Treasury, has praised the UK’s<br />

robust Anti-Money Laundering<br />

(AML) approach and pledged that the<br />

Government will not compromise on<br />

its high standards.<br />

Addressing delegates in his<br />

keynote speech at the Innovate<br />

Finance Global Summit during<br />

FinTech Week <strong>2022</strong>, the minister<br />

gave a wide-ranging speech<br />

covering issues such as growth in<br />

the UK’s FinTech sector, regulation,<br />

management of crypto assets and<br />

tackling the challenges posed by<br />

money laundering.<br />

Mr Glen praised the innovation<br />

and resolve of the sector, stating that<br />

year-on-year investment growth in<br />

UK FinTech was up more than 200<br />

percent in 2021. He also re-affirmed<br />

the Government’s commitment to<br />

embracing cryptocurrencies: “If<br />

crypto-technologies are going to be a<br />

big part of the future, then we – the<br />

UK – want to be in, and in on the<br />

ground floor. In fact, if we commit<br />

now – if we act now – we can lead<br />

the way.”<br />

On regulation, he added: “The FCA<br />

has already expanded and reinforced<br />

its world-leading Regulatory<br />

Sandbox, it’s piloting the new<br />

‘scalebox’, which offers enhanced<br />

support to newly authorised firms<br />

and just a few weeks ago, Innovate<br />

Finance announced the launch of<br />

their International FinTech Group,<br />

which they will co-chair with the<br />

Department for International Trade.<br />

“We’re setting direction for how<br />

the UK can build on its successes so<br />

far, notably through a new regulatory<br />

oversight committee that will work<br />

with industry to agree and implement<br />

the vision for the future of open<br />

banking in the UK.”<br />

Wayne Johnson, CEO and cofounder,<br />

Encompass Corporation,<br />

says he is encouraged by the<br />

Government’s apparent commitment:<br />

“The UK’s FinTech sector has<br />

so much potential, but, in an<br />

increasingly uncertain world, having<br />

the ability to investigate and ratify<br />

sources of wealth and income is<br />

critical. With the right regulatory<br />

tools and technology in place,<br />

organisations will be able to continue<br />

growing, without the fear of failing to<br />

adhere to increasingly complex and<br />

strict requirements when it comes to<br />

AML and Know Your Customer (KYC)."<br />

Brave | Curious | Resilient / www.cicm.com / <strong>May</strong> <strong>2022</strong> / PAGE 7

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