NG15 May/June 2022

your guide to choosing a stairlift
by Sarah Mawer - Priority Stairlifts
Sarah, Customer Care Manager
We know the
decision to have a
stairlift installed
is often a very
difficult one to
make, but when
compared with
the alternative of
moving, or only
living on one level
of their home,
many people have
found a stairlift to
be their preferred
solution.
The idea of deciding which stairlift is right for you,
and having it fitted, can be a very daunting one so, to
guide you through the process, these simple steps
should be helpful.
• Firstly, approach your local authority – you may be
eligible for a grant to help towards the cost.
• Obtain two or three different quotes and think
about choosing a local supplier who would be able
to get to you quickly in the event of a breakdown.
It’s also very important to check reviews on Google
and other reputable sites.
• Arrange a survey – most companies can give you
a price over the phone and you should NEVER feel
pressured into making a decision.
• All stairlifts are fitted to the stairs rather than the
wall of the staircase, so you needn’t worry about
having to sort out any decorating work. They are all
powered from the mains and come with a battery
backup in case of a power failure.
• Do you want a new, reconditioned or rental
stairlift? Most companies offer a range of options
to suit your budget and needs.
• Do you need a straight or curved one? If your
stairs go straight up with no bends, you need a
straight stairlift. If your staircase has a bend, you
will need a curved one.
• Check out the aftercare and warranty – ask if your
supplier has a 24hr call out and what the response
time would be.
• A written quotation will be provided for the cost
of the stairlift, including installation. You may be
exempt from paying VAT, so check if you’re eligible.
• Once you have decided on your preferred supplier,
the installation process is very simple. Most
stairlifts can be installed within 5 working days
(some even next day) and the installation takes
between 1-4hrs depending on the type. You will be
given a thorough demonstration once it’s fitted and
the engineer won’t leave until you are comfortable
using it.
John, Technical Manager
Based in Ilkeston,
Derbyshire we are a
family run company
specialising in the
installation, repair and
servicing of stairlifts
across Nottingham
and Nottinghamshire.
For further information phone Sarah on 0115 849
2386.
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