InnFocus Fall 2022

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Retaining Your Top Talent - Inspire and Motivate by Cindy Conti 12 InnFocus
With the continuing exit of baby boomers from the workforce and the competitive labour market, the need to retain top talent in the tourism and hospitality industry has become more and more critical. The workplace has changed because of COVID-19, and it continues to evolve as we navigate this new world of work. Some of the old tactics we used to inspire and motivate employees in the past now seem outdated. What used to be impactful pre-pandemic may no longer have the same effect. So, what can you do to retain your top talent? Start by taking an objective view of the programs and offerings you already have in place, and ask yourself, “Will this continue to inspire and motivate our employees to stay?” If not, make changes to meet the ever-changing needs of our industry, your business, and your staff. Your employees may spend as much as one-third of their lives at work. If they don’t find the experience rewarding, or are not recognized for making an important and valuable contribution to the company, why would they stay? Everyone wants to feel needed and valued in the workplace, not just through wages and benefits but also by having their voices and opinions heard, being recognized for their efforts, and having opportunities for growth and development. These factors contribute to a successful retention strategy that keeps your employees motivated and leads your company to long-term success. Consider the following methods: Offer Flexible Work Arrangements or Scheduling Consider offering a hybrid work model between home and the workplace for those who work in office settings such sales, finance, and administration. Show your employees that while the business needs must be met, you also respect their personal needs. Stress the importance of providing work-life balance, whenever possible. Consider offering a shorter workweek or a weekend off once a month for employees who cannot work remotely. RHB is your seating source HOTEL • RESTAURANT • OFFICE LIGHTING CASEGOODS UPHOLSTERY SEATING CONTRACT FURNISHING SOLUTIONS FAST DELIVERY CANADIAN MADE 1-866-208-7675x2011 • rhbenterprisesinc.com • @rhbenterprises InnFocus 13 2022 Inn Focus 1/4.indd 1 2022-08-01 2:49 PM
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InnFocus Fall 2022

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