Fall & Winter 2022 Palo Alto Newsletter
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UPLIFT<br />
PALO ALTO<br />
Residential <strong>Newsletter</strong> FALL/WINTER <strong>2022</strong><br />
www.cityofpaloalto.org<br />
Rinconada Park, <strong>Palo</strong> <strong>Alto</strong> Junior<br />
Museum & Zoo Celebrate Official<br />
Openings, Magical Bridge Reopens<br />
COMMUNITY<br />
MESSAGE FROM<br />
THE MAYOR<br />
Dear Neighbors,<br />
New <strong>Palo</strong> <strong>Alto</strong> Junior Museum & Zoo.<br />
This summer, the City celebrated the official openings of the newly renovated<br />
Rinconada Park, new <strong>Palo</strong> <strong>Alto</strong> Junior Museum & Zoo, and new free outdoor<br />
solar system exhibit. The north end of Rinconada Park was completely renovated<br />
with a brand-new play structure and upgraded pathways. The project improved the<br />
park’s amenities, facilities, irrigation, drainage, and accessibility. The <strong>Palo</strong> <strong>Alto</strong> Junior<br />
Museum & Zoo was recently rebuilt and the new facility is almost twice as large as the<br />
original, and allows for a reimagined visitor experience. CONTINUED ON PAGE 4<br />
INSIDE<br />
COMMUNITY ACTION<br />
NEEDED<br />
Details on recent Council<br />
endorsement of<br />
proposed sustainability<br />
actions.<br />
PALO ALTO HOUSING<br />
BY THE NUMBERS<br />
Homekey <strong>Palo</strong> <strong>Alto</strong> gets<br />
needed investment and details<br />
on the draft Housing<br />
Element, the City’s<br />
housing roadmap.<br />
EXPANDED LIBRARY HOURS<br />
COMING SOON<br />
All <strong>Palo</strong> <strong>Alto</strong> library branches<br />
have reopened, many<br />
have expanded hours,<br />
and more service<br />
enhancements<br />
coming soon.<br />
3 5 6<br />
1<br />
I’m pleased to share this new<br />
newsletter, Uplift <strong>Palo</strong> <strong>Alto</strong>, with<br />
you. Whether you are looking<br />
for ways to connect with the City<br />
through upcoming community<br />
meetings, or each other through<br />
local events, engage in policy<br />
discussions, or learn about<br />
expanded services, there is<br />
something for everyone.<br />
In this edition, we hope you will<br />
learn more about the Council’s<br />
recent adoption of key milestones<br />
on sustainability and climate<br />
action, and that you consider<br />
switching your home appliances<br />
from gas to electric. The City is<br />
launching a new program to make<br />
this switch easier by upgrading<br />
your water heater.<br />
CONTINUED ON PAGE 2
UPLIFT<br />
PALO ALTO<br />
COMMUNITY MESSAGE FROM<br />
THE MAYOR (CONTINUED)<br />
FROM PAGE 1<br />
Critically, doing so is important for your<br />
family’s health too. And, on November<br />
12, the City co-hosted a “Climate<br />
Collaboration Summit’ and workshop at<br />
Gunn High school. The event featured<br />
the United States Assistant Secretary<br />
of Energy along with state, local, and<br />
scientific leaders. If you missed the<br />
event it was well attended and there<br />
will be more ways to engage on climate<br />
action in 2023.<br />
Ribbon cutting ceremony for Rinconada<br />
Park, the Solar System Exhibit and <strong>Palo</strong><br />
<strong>Alto</strong> Junior Museum & Zoo.<br />
Recently, we secured State and County<br />
grant funding for Homekey <strong>Palo</strong> <strong>Alto</strong>, the<br />
City’s interim housing facility with the<br />
capacity to serve over 200 individuals<br />
and 100 families annually, including<br />
providing the essential medical, social,<br />
and other services needed for these<br />
residents to transition from being<br />
unhoused to permanent housing. Also,<br />
the 59-unit Wilton Court affordable<br />
housing project will be opening this<br />
fall. We have several other affordable<br />
housing projects in progress; 50 units<br />
of low-income housing at 525 East<br />
Charleston (including full support<br />
services for adults with special needs),<br />
a project currently going through<br />
approvals for 129 units of very lowincome<br />
housing for individuals and<br />
families at El Camino and Portage, and<br />
the 110-unit teacher housing project<br />
at 231 Grant near the north County<br />
Courthouse. Together, these make up<br />
the largest set of affordable housing<br />
projects in our community in decades.<br />
Lastly, the city is wrapping up its Housing<br />
Element based on the state mandate to<br />
plan for over 6,000 new housing units at<br />
various income levels over the next eight<br />
years. There are several ways to share<br />
your input on our Housing Element and<br />
read the newsletter article for ways to<br />
engage on this process.<br />
In addition, as we look to a new year,<br />
the Council continues to make progress<br />
on achieving fiscal sustainability, notably<br />
CITY COUNCIL’S<br />
<strong>2022</strong> PRIORITIES<br />
• Economic Recovery & Transition<br />
• Climate Change: Protection<br />
& Adaptation<br />
• Housing for Social<br />
& Economic Balance<br />
• Community Health & Safety<br />
To address and track these<br />
priorities, the City Council<br />
adopted a workplan for each. The<br />
workplans include projects that<br />
are currently underway, scheduled<br />
to begin this year, or are planned<br />
but not yet scheduled.<br />
For more about the City Council’s<br />
<strong>2022</strong> priorities, visit<br />
www.cityofpaloalto.org/<br />
CouncilPriorities<br />
restoring City services such as library<br />
hours, and key positions like fire and<br />
police officers.<br />
I hope you enjoy catching up with what’s<br />
going on. As the holidays approach,<br />
we look forward to seeing you at our<br />
upcoming special events and around<br />
town.<br />
Sincerely,<br />
Mayor Pat Burt<br />
UPLIFT<br />
PALO ALT<br />
FEATURED EVENTS<br />
Car Free Streets Community Meeting<br />
December 7 from 6 – 7 p.m.<br />
Help shape a study of street<br />
configurations and options related to<br />
Cal Ave. and Ramona St. at an in-person<br />
meeting at PerformanceGaines Gym:<br />
310 California Avenue<br />
For more events to go to<br />
www.cityofpaloalto.org/calendar<br />
Shop and eat local in <strong>Palo</strong> <strong>Alto</strong><br />
this holiday season! We’ve<br />
made it easy with a list of local<br />
discounts and promotions.<br />
Holiday events are right at<br />
your fingertips too.<br />
GO TO UPLIFTLOCAL.ORG TO START CELEBRATING THE SEASON WITH US!<br />
2
CLIMATE CHANGE – PROTECTION AND ADAPTATION<br />
FALL/WINTER <strong>2022</strong> | www.cityofpaloalto.org<br />
City Council Adopts Series of Actions to Address Climate Change<br />
Consistent with the City Council’s<br />
priority, Climate Change – Protection<br />
and Adaptation, the Council endorsed<br />
several proposed actions focused on<br />
updating the Sustainability and Climate<br />
Action Plan (S/CAP) to help the City<br />
meet its sustainability goals, including its<br />
goal of reducing greenhouse gas (GHG)<br />
emissions 80 percent below 1990 levels<br />
by 2030. The Council’s actions included<br />
adopting an ambitious goal making the<br />
City carbon neutral by the year 2030 and<br />
endorsing updated goals and key actions<br />
of the Sustainability and Climate Action<br />
Plan, which will serve as a roadmap to<br />
achieve the new carbon neutral goal and<br />
other important steps. For more go to<br />
www.cityofpaloalto.org/sustainability.<br />
New Resources to Switch from Gas to Electric Appliances at Home<br />
<strong>Palo</strong> <strong>Alto</strong> has long been a leader in<br />
sustainability, making impressive progress<br />
towards reducing its carbon impacts,<br />
greenhouse gas (GHG) emissions, and<br />
resource consumption. Through rebates,<br />
programs, and revised permitting<br />
processes, the City is offering streamlined<br />
tools to electrify your home. These<br />
resources are available to help you make<br />
better choices when thinking about<br />
home upgrades, electrification, and<br />
reducing GHG emissions. Looking to<br />
support the environment and not sure<br />
where to start in your home? Learn about<br />
rebates, project assistance, and why<br />
electrifying your home and lifestyle can<br />
have a positive impact on your health,<br />
your wallet, and the community at www.<br />
cityofpaloalto.org/GoElectric.<br />
New options rolling out soon include a<br />
full-service solution with a rebate where<br />
a City contractor installs the electric<br />
heat pump water heater and you choose<br />
between two different payment types:<br />
lump sum or partial on-bill financing.<br />
The other option is a “Do It Yourself”<br />
application for a rebate and you choose<br />
your own contractor to complete the<br />
water heater installation.<br />
In addition, recognizing that installation<br />
of heat pump water heaters may<br />
sometimes conflict with certain<br />
residential zoning regulations, staff is<br />
recommending to the Planning and<br />
Transportation Commission in December<br />
and shortly thereafter to the City Council,<br />
changes to allow these and other<br />
electrification-related systems to partially<br />
encroach into garage parking areas and<br />
exterior side and rear yards.<br />
Go to www.cityofpaloalto.org/<br />
upgradeyourwaterheater to learn more<br />
and sign-up ahead of the program launch<br />
later this year.<br />
3
UPLIFT<br />
PALO ALTO<br />
COMMUNITY HEALTH & SAFETY<br />
Rinconada Park, <strong>Palo</strong> <strong>Alto</strong> Junior<br />
Museum & Zoo Celebrate Official<br />
Openings, Magical Bridge Reopens<br />
FROM PAGE 1<br />
The <strong>Palo</strong> <strong>Alto</strong> Junior Museum & Zoo<br />
installed a free outdoor exhibit in<br />
Rinconada Park titled the Voyage<br />
Solar System Model. This exciting<br />
new exhibit invites visitors of all ages<br />
to experience a large-scale model of<br />
the solar system. The City is delighted<br />
to share these newly rebuilt or<br />
renovated family-focused amenities<br />
and encourage the community to<br />
visit and experience new features<br />
celebrating inclusive learning and<br />
encouraging play. Learn more at<br />
www.paloaltozoo.org.<br />
Magical Bridge Playground is set<br />
to reopen in early December after<br />
a series of renovations. The City’s<br />
capital investments support a series of<br />
upgrades to the popular playground.<br />
Enhancements include more shading,<br />
rubberized resurfacing, turf and<br />
railing replacements, a new net on<br />
Newly renovated Magical Bridge<br />
Playground in <strong>Palo</strong> <strong>Alto</strong>.<br />
the spinner, painting and planting<br />
enhancements, and the addition of<br />
a new accessibility feature called a<br />
“magic map” that will help visitors<br />
who are visually impaired orient<br />
themselves in the playground.<br />
To find information about all <strong>Palo</strong> <strong>Alto</strong><br />
parks, go to www.cityofpaloalto.org/<br />
parks.<br />
UPLIFT<br />
Safety Tips this<br />
holiday season<br />
and every day<br />
This holiday season and throughout<br />
the year, <strong>Palo</strong> <strong>Alto</strong> Police Department<br />
recommends safety tips to promote<br />
and enhance public safety. If you see<br />
something suspicious, say something.<br />
This holiday season, bring delivery boxes<br />
inside immediately once delivered.<br />
Generally, stay alert and trust your<br />
instincts. Always lock your house, car<br />
doors, and gates. Consider using motionsensing<br />
lighting and a home alarm<br />
system, and do not give identifying<br />
information to anyone you have not<br />
initiated contact with yourself. Contact<br />
PAPD’s 24-hour dispatch center at (650)<br />
329-2413 if you do see something<br />
suspicious. In an emergency, call 9-1-1.<br />
Find more crime prevention tips at<br />
www.Cityof<strong>Palo</strong><strong>Alto</strong>.org/StopCrime.<br />
PALO ALT<br />
<strong>Palo</strong> <strong>Alto</strong> FireMed Membership Saves on Ambulance Ride<br />
Costs & Supports Fire Department Operations<br />
A recent <strong>Palo</strong> <strong>Alto</strong> FireMed participant<br />
that was transported to the hospital<br />
saved $1,974 on their bill. Even with<br />
medical insurance, ambulance ride<br />
costs can range from $200-$400 or<br />
more. Save money and get peace of<br />
mind during a medical emergency that<br />
you are doing all you can to protect<br />
your family and guests. A new program<br />
for <strong>Palo</strong> <strong>Alto</strong> residents and businesses<br />
makes sure you are not stuck with a<br />
bill during an emergency. <strong>Palo</strong> <strong>Alto</strong><br />
FireMed is convenient and costeffective,<br />
covering unlimited ambulance<br />
rides within the <strong>Palo</strong> <strong>Alto</strong> city limits<br />
for a low cost of $8 per household per<br />
month. The membership also supports<br />
<strong>Palo</strong> <strong>Alto</strong> Fire Department continuing<br />
high-quality fire and emergency<br />
medical services in the community.<br />
Learn more and sign up today at<br />
www.cityofpaloalto.org/FireMed.<br />
4
HOUSING FOR SOCIAL & ECONOMIC BALANCE<br />
FALL/WINTER <strong>2022</strong> | www.cityofpaloalto.org<br />
ROADMAP ON HOUSING<br />
RELEASED, SHARE INPUT<br />
THIS WINTER<br />
The Council’s priority, Housing for Social<br />
& Economic Balance, includes a focus<br />
on housing priorities such as investing<br />
in affordable housing and making it<br />
easier for the community to find local<br />
affordable housing options, increasing<br />
housing production, and furthering<br />
rental housing support and resources.<br />
Since 2017, the City has contributed or<br />
pledged $54 million from its affordable<br />
housing fund or land value in support<br />
of affordable housing projects such as<br />
Homekey <strong>Palo</strong> <strong>Alto</strong>, Wilton Court, and<br />
231 Grant Educator Workforce Housing.<br />
Over the past 5 years, the City has<br />
contributed or plans to contribute to<br />
the construction of 218 affordable and<br />
workforce housing units, 108 emergency<br />
shelter rooms, and the City has preserved<br />
117 affordable mobile homes at the<br />
Buena Vista Mobile Home Park. An<br />
additional 70 affordable housing units<br />
were built as part of a development<br />
agreement with Stanford University.<br />
The City’s roadmap on housing related<br />
efforts is called the Housing Element<br />
and earlier this year the Council<br />
provided feedback on several aspects of<br />
this plan. Input received to date will be<br />
incorporated into the draft 2023-2039<br />
Housing Element, which is available for<br />
public comment through December 7.<br />
The community is encouraged to share<br />
input on this guiding document on<br />
the City’s housing priorities for several<br />
years to come. For more, go to www.<br />
cityofpaloalto.org/housing.<br />
Progress on Housing Priorities<br />
Draft Rendering of the Homekey <strong>Palo</strong> <strong>Alto</strong>.<br />
HOMEKEY PALO ALTO GETS<br />
NEEDED INVESTMENT<br />
THANKS TO THE STATE<br />
AND COUNTY<br />
This fall, both the State of California and<br />
the County of Santa Clara announced<br />
grant awards totaling $30.6 million<br />
to further the City’s Homekey <strong>Palo</strong><br />
<strong>Alto</strong>. The State award of $26.6 million<br />
and County grant funding in the<br />
amount of $4 million will be combined<br />
with local contributions from the<br />
<strong>Palo</strong> <strong>Alto</strong> Community Fund, Sobrato<br />
Philanthropies, and City of <strong>Palo</strong> <strong>Alto</strong>.<br />
The City of <strong>Palo</strong> <strong>Alto</strong> dedicated half of a<br />
2.6-acre City-owned parcel to provide<br />
land for the Homekey <strong>Palo</strong> <strong>Alto</strong> site.<br />
The full 2.6-acre site is valued at $9.3<br />
million. These critical grant awards<br />
will to be used to develop an interim<br />
housing shelter with the capacity to<br />
serve over 200 individuals annually with<br />
on-site support services. Located at<br />
1237 San Antonio Road in <strong>Palo</strong> <strong>Alto</strong> near<br />
the <strong>Palo</strong> <strong>Alto</strong> Baylands, the Homekey<br />
<strong>Palo</strong> <strong>Alto</strong> site will provide a dignified<br />
transitional step for unhoused residents<br />
on the path to stable housing. For<br />
more go to www.cityofpaloalto.org/<br />
projecthomekey.<br />
PALO ALTO HOUSING<br />
BY THE NUMBERS<br />
Providing housing for all income levels is<br />
a focus for all Bay Area cities, including<br />
<strong>Palo</strong> <strong>Alto</strong>. <strong>Palo</strong> <strong>Alto</strong> has long been a<br />
leader in the production of affordable<br />
housing and currently has the second<br />
highest inventory of affordable housing<br />
in Santa Clara County (as a percentage<br />
of total housing stock).<br />
$54 million<br />
CONTRIBUTED OR PLEDGED<br />
TOWARDS AFFORDABLE HOUSING<br />
APPROXIMATELY<br />
2,300<br />
DEED RESTRICTED AFFORDABLE<br />
HOUSING UNITS PRODUCED TO DATE<br />
SINCE THE CITY STARTED REQUIRING<br />
INCLUSIONARY HOUSING.<br />
OVER<br />
1,000<br />
HOUSING UNITS PERMITTED<br />
IN THE LAST EIGHT YEARS.<br />
5
UPLIFT<br />
PALO ALTO<br />
ECONOMIC RECOVERY AND TRANSITION<br />
Economic Strategy in Development & Upcoming<br />
Effort Seeking Community Input on Car Free Streets<br />
UPLIFT<br />
PALO ALT<br />
The City is working to enhance <strong>Palo</strong><br />
<strong>Alto</strong>’s community experience and<br />
economic vibrancy, and further the City’s<br />
Uplift Local effort. As part of this effort,<br />
work is currently underway to develop<br />
an economic development strategy. The<br />
initial stages of this work include a full<br />
study of the local market, an analysis<br />
of constraints and opportunities for<br />
improvement, and the development<br />
of programs and projects to address<br />
these findings. Next steps could include<br />
changes to downtown streetscapes,<br />
modifications to the current parklet<br />
program, aesthetic enhancements, and<br />
additional actions aimed at increasing<br />
<strong>Palo</strong> <strong>Alto</strong>’s economic vitality.<br />
Related to the economic strategy<br />
and supporting small businesses, join<br />
the conversation about the City’s<br />
Uplift Local Car Free Streets program<br />
at California Avenue and Ramona<br />
Street. This effort supports outdoor<br />
dining, retail, and personal services<br />
in business districts such as California<br />
Avenue and the downtown core.<br />
California Avenue and Ramona Street<br />
are currently open to pedestrians<br />
and closed to vehicle traffic and will<br />
remain that way through the end of<br />
2023. The City is seeking community<br />
input to determine the future of these<br />
areas. Learn more and share feedback<br />
at an upcoming community meeting in<br />
December at www.Cityof<strong>Palo</strong><strong>Alto</strong>.org/<br />
CarFreeStreets. Following this initial<br />
community meeting, other community<br />
engagement is in the planning stages for<br />
early 2023.<br />
Library Welcomes the Community<br />
Back to All Branches & Enhanced Hours<br />
All branches have reopened and many have expanded hours.<br />
MITCHELL PARK<br />
LIBRARY<br />
TUESDAY, WEDNESDAY,<br />
THURSDAY<br />
Open 10 a.m. to 9 p.m.<br />
FRIDAY & SATURDAY<br />
Open 12 p.m. to 6 p.m.<br />
SUNDAY & MONDAY<br />
CLOSED<br />
RINCONADA<br />
LIBRARY<br />
TUESDAY & WEDNESDAY<br />
Open 10 a.m. to 6 p.m.<br />
THURSDAY<br />
Open 12 p.m. to 8 p.m.<br />
FRIDAY & SATURDAY<br />
Open 10 a.m. to 6 p.m.<br />
SUNDAY & MONDAY<br />
CLOSED<br />
CHILDREN’S<br />
LIBRARY<br />
TUESDAY, WEDNESDAY,<br />
& SATURDAY<br />
Open 10 a.m. to 6 p.m.<br />
DOWNTOWN<br />
LIBRARY<br />
THURSDAY, FRIDAY,<br />
& SATURDAY<br />
Open 10 a.m. to 6 p.m.<br />
COLLEGE TERRACE<br />
LIBRARY<br />
THURSDAY, FRIDAY,<br />
&SATURDAY<br />
10 a.m. to 6 p.m.<br />
This is an exciting step forward for the entire community<br />
as it marks the longest open hours since the beginning of<br />
the pandemic. <strong>Palo</strong> <strong>Alto</strong> Libraries will continue to expand<br />
their hours throughout the year. For more information, visit<br />
www.cityofpaloalto.org/Library.<br />
6
ECONOMIC RECOVERY AND TRANSITION<br />
FALL/WINTER <strong>2022</strong> | www.cityofpaloalto.org<br />
<strong>Palo</strong> <strong>Alto</strong> Fiber<br />
Heads to Council<br />
As They Consider<br />
What’s Next<br />
The City is assessing the feasibility of<br />
providing locally owned and controlled<br />
fiber internet services to all residents<br />
and businesses. Since its conception in<br />
the mid-1990s, fiber in <strong>Palo</strong> <strong>Alto</strong> has<br />
gone through various phases of ideation<br />
and implementation. The City Council<br />
and Utilities Advisory Commission (UAC)<br />
held a joint session on September 19 to<br />
discuss the City’s fiber expansion plan<br />
and Fiber-to-the-Premises. After receiving<br />
feedback from the joint study session<br />
and community, the City Council will<br />
tentatively consider next steps at their<br />
December 19 meeting. Learn more at<br />
www.cityofpaloalto.org/<strong>Palo</strong><strong>Alto</strong>Fiber.<br />
New Shuttle Coming<br />
in 2023: Start and End<br />
Almost Anywhere<br />
in <strong>Palo</strong> <strong>Alto</strong><br />
Thanks to a VTA grant, a new shuttle<br />
service is on track to start this Spring<br />
in <strong>Palo</strong> <strong>Alto</strong>.<br />
Customers will<br />
be able to take<br />
trips that start<br />
and end almost<br />
anywhere in <strong>Palo</strong> <strong>Alto</strong>. 8-10 vehicles<br />
will serve <strong>Palo</strong> <strong>Alto</strong> riders with each trip<br />
estimated to cost $3.50, and $1.00 fares<br />
available for disabled, low-income, youth,<br />
and seniors. For more details, go to<br />
www.cityofpaloalto.org/shuttleservice.<br />
Newly renovated Rinconada Park playground.<br />
Progress on Community Investments<br />
in Public Safety, Parks & More<br />
Improvements to parks, roads, public<br />
safety infrastructure, and flood plans<br />
are progressing, helping to further<br />
Council priorities and community needs<br />
addressing community health, public<br />
safety, transportation and sustainability.<br />
Since July 2016, the City has completed<br />
87 individual community-serving<br />
projects totaling over $284 million<br />
in improvements. Since June <strong>2022</strong>,<br />
and despite the pandemic, significant<br />
milestones have been achieved, such<br />
as the completion of the Highway<br />
101 Pedestrian/Bicycle Bridge project<br />
in November 2021, the start of the<br />
Public Safety Building construction<br />
and reopening of the <strong>Palo</strong> <strong>Alto</strong> Junior<br />
Museum & Zoo.<br />
Parks continue to be a priority, with<br />
the Boulware Park construction and<br />
expansion project beginning in early<br />
2023. The Public Safety Building will<br />
offer 56,000 square feet of space within<br />
a three-story structure and operational<br />
yard and is centrally located in the<br />
middle of <strong>Palo</strong> <strong>Alto</strong> to enhance public<br />
safety services to the community. It is<br />
scheduled to be complete by fall 2023.<br />
It will house the Police Department,<br />
911 Emergency Dispatch Center, the<br />
Emergency Operations Center, the<br />
Office of Emergency Services, and<br />
the administration needs of the Fire<br />
Department.<br />
Mitchell Park Fire Station No. 4 is being<br />
replaced. The project is currently in the<br />
Schematic Design phase, which includes<br />
public outreach for input. Design work<br />
is currently underway and construction<br />
is anticipated to begin in April 2024.<br />
Charleston-Arastradero Corridor road<br />
improvements are in the third and final<br />
phase, with much of the work currently<br />
focused at or near El Camino Real.<br />
The 2.3 mile Charleston-Arastradero<br />
Corridor serves as an east-west<br />
connector for the southern section<br />
of <strong>Palo</strong> <strong>Alto</strong>, and has seen a major<br />
upgrade to better serve the community.<br />
The corridor will soon boast new<br />
foliage, landscaped medians, curb<br />
extensions/bulb-outs, enhanced bicycle<br />
and pedestrian improvements, and<br />
traffic signal modifications consistent<br />
with the existing striping/roadway<br />
configuration.<br />
Caltrans-led improvements on El<br />
Camino Real continue to be a focus<br />
for some community members. Staff<br />
has been communicating with Caltrans<br />
about the upcoming plans to repave<br />
El Camino Real with work currently<br />
planned for 2023. We are aware of<br />
challenging road conditions on parts of<br />
El Camino Real and when a community<br />
member shares concerns with us, we<br />
send those directly to Caltrans staff. You<br />
can also report safety concerns directly<br />
by going to https://csr.dot.ca.gov. For<br />
more details about the City’s capital<br />
infrastructure projects, go to www.<br />
cityofpaloalto.org/projects.<br />
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UPLIFT<br />
PALO ALTO<br />
FALL/WINTER <strong>2022</strong> | www.cityofpaloalto.org<br />
IMPORTANT CITY SERVICE PHONE NUMBERS<br />
CONNECT WITH US<br />
Police Non-Emergency (650) 329-2413<br />
Fire Non-Emergency (650) 329-2184<br />
Waste Collection Service (650) 493-4894<br />
Issues; Service provider is<br />
GreenWaste of <strong>Palo</strong> <strong>Alto</strong><br />
Recycle/Compost/ (650) 496-5910<br />
Landfill Questions<br />
Human Services/ (650) 463-4906<br />
Homeless Services<br />
UTILITIES<br />
Customer Service (650) 329-2161<br />
Electrical Problems or (650) 496-6914<br />
Outages<br />
Gas or Water Leaks (650) 329-2579<br />
and Sewer Spills<br />
Street Light Outages (650) 496-6914<br />
Sewer Back Ups (650) 329-2579<br />
Storm Drain Blockages, (650) 496-6974*<br />
Mud Slides<br />
<strong>Fall</strong>en Trees (650) 496-5953*<br />
*After hours call (650) 329-2413<br />
PALO ALTO 311 WEBSITE<br />
& MOBILE APP<br />
Use the <strong>Palo</strong> <strong>Alto</strong> 311 website or mobile<br />
app to submit online service requests<br />
UPLIFT<br />
Follow us on social media and our<br />
medium.com blog for community<br />
updates, sign up for regular newsletters<br />
and share feedback via regular online<br />
survey forums, email us and more!<br />
Connect at<br />
www.cityofpaloalto.org/connect<br />
Sign up for <strong>Newsletter</strong>s at<br />
www.cityofpaloalto.org/<br />
newslettersignup<br />
Online surveys and more at<br />
www.cityofpaloalto.org/engage<br />
Email the City Manager at<br />
citymgr@cityofpaloalto.org<br />
Email the City Council at<br />
city.council@cityofpaloalto.org<br />
PALO ALT<br />
250 Hamilton Avenue<br />
<strong>Palo</strong> <strong>Alto</strong>, CA 94301<br />
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