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The_Innovators_Dilemma__Clayton

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Source: Data are from company annual reports and personal interviews with executives from several

representative companies in each network.

In sum, the attractiveness of a technological opportunity and the degree of difficulty a producer will

encounter in exploiting it are determined by, among other factors, the firm’s position in the relevant

value network. As we shall see, the manifest strength of established firms in sustaining innovation and

their weakness in disruptive innovation—and the opposite manifest strengths and weaknesses of entrant

firms—are consequences not of differences in technological or organizational capabilities between

incumbent and entrant firms, but of their positions in the industry’s different value networks.

TECHNOLOGY S-CURVES AND VALUE NETWORKS

The technology S-curve forms the centerpiece of thinking about technology strategy. It suggests that

the magnitude of a product’s performance improvement in a given time period or due to a given

amount of engineering effort is likely to differ as technologies mature. The theory posits that in the

early stages of a technology, the rate of progress in performance will be relatively slow. As the

technology becomes better understood, controlled, and diffused, the rate of technological improvement

will accelerate. 12 But in its mature stages, the technology will asymptotically approach a natural or

physical limit such that ever greater periods of time or inputs of engineering effort will be required to

achieve improvements. Figure 2.5 illustrates the resulting pattern.

Many scholars have asserted that the essence of strategic technology management is to identify when

the point of inflection on the present technology’s S-curve has been passed, and to identify and develop

whatever successor technology rising from below will eventually supplant the present approach. Hence,

as depicted by the dotted curve in Figure 2.5, the challenge is to successfully switch technologies at the

point where S-curves of old and new intersect. The inability to anticipate new technologies threatening

from below and to switch to them in a timely way has often been cited as the cause of failure of

established firms and as the source of advantage for entrant or attacking firms. 13

45

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