OneVoice Newsletter_April_2023

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HOW ARE WE LOOKING ONLINE REPUTATION Simply Ask Campaign Current review status: Simply Ask March Trailblazers Rhonda Allen Katlin Dorsey Mali Arwood Susan Nichols Julianne Jackson Elizabeth Sokacich Leslie Dyenson Jenn McFarlane Sandy Penway Matthew Schomburg Donna Curtin Thank you to everyone who participated in the Simply Ask campaign. To learn more about our Online Reputation program please reach out to your direct manager. fsresidential.com/illinois 2 Making a difference. Every day.
HUMAN RESOURCES MYADP IS HERE Start Exploring Today! Improve It: We learn from our experiences. We are open-minded, collaborative, and continuously looking for new ways to improve. We are excited to announce the new and improved MyADP platform for all FirstService Residential associates. MyADP is replacing ADP Vantage and all associate data will automatically be migrated to the new platform. Starting today, you can use MyADP for all associate-level actions – requesting time off, updating direct deposit/tax information, adding emergency contacts, etc. Starting May 1st, all supervisory functionalities will be available as well. This means our People Leaders will be able to approve timecards, take action on time off requests, and more, directly in the enhanced MyADP Team Dashboard. To get started, you can either: Log into MyADP directly OR, log into ADP Vantage and click on “Go to New Design” TECH TALK Mobile devices allow us to take vast amounts of data with us wherever we go. Our phones and tablets make our lives easier and help us to serve our clients more effectively. Due to a need to increase our cyber security posture (specifically securing our Cyber Insurance Policy) additional controls are being deployed. We are proceeding with a Q2 effort to better protect data on our Apple and Android mobile devices. All mobile devices that access company data (i.e. Office 365, Outlook, OneDrive) will need to activate one of two features: Mobile Application Management (MAM) or Mobile Device Management (MDM). This must be completed by <strong>April</strong> 28th. The next Tech Talk will be hosted by our very own IT Manager Angle Passament on Wednesday, <strong>April</strong> 26th at 2:30p.m. fsresidential.com/illinois 3 Making a difference. Every day.
Page 1 and 2: April 2023 Inside you'll find...and
Page 3: Table of Contents Online Reputation
Page 7 and 8: CUSTOMER SERVICE PRO TIPS Active Li
Page 9 and 10: CONNECT PACKAGE MANAGEMENT UPDATE T
Page 11 and 12: IN GOOD COMPANY fsresidential.com/i
Page 13 and 14: FIRSTSERVICE CONSTRUCTION & MAINTEN
Page 15 and 16: BUSINESS DEVELOPMENT NEW PROPERTIES
Page 17 and 18: IT ARE YOU ONEDRIVE SAVVY? Many of
Page 19: @FirstServiceResidentialIllinois @F

OneVoice Newsletter_April_2023

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