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Waikato Business News April/May 2023

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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How will AI impact<br />

your business?<br />

Is artificial<br />

intelligence coming<br />

for your job?<br />

A<br />

recent report from<br />

Goldman Sachs<br />

suggests that generative<br />

artificial intelligence<br />

systems will affect 300 million<br />

full time jobs worldwide, and<br />

significantly disrupt the labour<br />

market.<br />

It’s got some people worried.<br />

Some 62 percent of Americans<br />

believe AI will impact<br />

jobs over the next 20 years,<br />

according to a Pew Research<br />

Center report released recently<br />

[<strong>April</strong> 20].<br />

According to Professor Bernhard<br />

Pfahringer, co-director<br />

of Te Ipu o te Mahara AI Institute<br />

at University of <strong>Waikato</strong>,<br />

there is nothing to fear.<br />

“Twenty years ago, artificial<br />

intelligence was an aspiration,<br />

but now it is a reality with<br />

far-reaching implications,” he<br />

says.<br />

“It is a tool with huge potential<br />

to help us all, and change<br />

the way we work and live, just<br />

like the Internet did.”<br />

Professor Pfahringer is<br />

a lecturer in the Computing<br />

and Mathematical Sciences at<br />

the University. His research<br />

focuses on AI, deep learning<br />

and machine learning.<br />

He spoke about ChatGPT,<br />

AI and its implications at a<br />

learning lunch organised by<br />

the <strong>Waikato</strong> Public Relations<br />

Institute of New Zealand<br />

(PRINZ) committee in <strong>April</strong>.<br />

Professor Pfahringer said<br />

that AI tools have the potential<br />

to boost productivity and<br />

save labour costs across many<br />

industries, but many also lead<br />

to unemployment in certain<br />

roles or sectors.<br />

“Some jobs will disappear,<br />

but new ones will emerge.”<br />

Roles that could be<br />

impacted by the new technology<br />

include administrative and<br />

legal services, journalism and<br />

content creation, web coding<br />

and software engineering.<br />

ChatGPT is a large language<br />

model created by OpenAI<br />

that predicts the next word<br />

in a sequence of words, and, by<br />

iterating the process, can create<br />

long sections of text, says<br />

Professor Bernhard Pfahringer<br />

Professor Pfahringer.<br />

The chatbot is trained on<br />

huge amounts of publicly<br />

available information on the<br />

Internet, including news and<br />

journal articles, alongside<br />

open-source computer code.<br />

There are other similar generative<br />

AI models, including<br />

Google’s Bard and those that<br />

produce images, video, audio<br />

and text based on prompts,<br />

currently available. New innovations<br />

and improved interactions<br />

are also in the pipeline.<br />

Professor Pfahringer<br />

believes that, in the future, AI<br />

will be incorporated into word<br />

processing programmes, like<br />

spell checker apps are today.<br />

This will speed up the process<br />

of transcribing, analysing<br />

and organising vast amounts<br />

of information - helpful for<br />

a range of professions, from<br />

legal and human resources,<br />

to media, public relations and<br />

education. .<br />

Another positive is that<br />

using AI frees people up to<br />

focus on higher level tasks and<br />

critical thinking, says Professor<br />

Pfahringer.<br />

“There will be higher productivity<br />

and a better quality<br />

product.”<br />

To ensure equity, he<br />

believes that subscribing to<br />

generative AI models and<br />

other emerging technologies<br />

should be made widely accessible<br />

to schools, community<br />

organisations and in business<br />

settings.<br />

There are some concerns<br />

surrounding these AI tools<br />

WAIKATO BUSINESS NEWS, APRIL/MAY <strong>2023</strong> 11<br />

however, including accuracy,<br />

the generation and distribution<br />

of fake news and misinformation,<br />

implications for creatives<br />

and creativity, cheating<br />

on assignments, and copyright<br />

and plagiarism, among other<br />

things.<br />

There is also concern about<br />

how te ao Māori and other<br />

world views outside the dominant<br />

US-centric mainstream<br />

are reflected or accommodated<br />

by commercially dominant<br />

large language models.<br />

For those using ChatGPT<br />

for research or content generation,<br />

accuracy is still a concern.<br />

Professor Pfahringer says<br />

that these “are hallucinations;<br />

sometimes AI just makes<br />

things up”.<br />

ChatGPT doesn’t always<br />

produce factually correct text,<br />

although articles can read as<br />

entirely plausible on first read.<br />

“This is a risk, especially<br />

if you do not take a critical<br />

approach and accept it as<br />

fact, and then share it as false<br />

information.”<br />

The takeaway is, use AI<br />

tools to speed up your work<br />

processes, for idea generation<br />

or as a starting point, but double<br />

check everything.<br />

Creativity and critical thinking<br />

can not be easily replaced.<br />

Humans are still very much<br />

needed to manage the process<br />

and ensure accuracy.<br />

– By Kate Monahan Public<br />

Relations Institute of New<br />

Zealand (PRINZ) <strong>Waikato</strong><br />

committee deputy chair<br />

CONVERSATIONS WITH MIKE NEALE OF<br />

NAI HARCOURTS HAMILTON<br />

Mike Neale, Managing Director, NAI Harcourts Hamilton<br />

Building Energy Efficiency<br />

Ratings - NABERS<br />

There has been increasing interest<br />

and Tenant requirements around<br />

building efficiency in recent<br />

years, particularly from government<br />

and corporate occupiers. We started<br />

with Green Star, which from a Hamilton<br />

perspective was often a costly exercise<br />

where Tenants were rarely prepared to<br />

pay the associated rental freight for the<br />

rating, to the more attainable NABERS<br />

rating system.<br />

NABERSNZ (New Zealand version<br />

of NABERS - National Australian Built<br />

Environment Rating System) and Green<br />

Star are two sustainability rating systems<br />

used in Australia and New Zealand to<br />

measure the environmental performance<br />

of commercial buildings. While both<br />

rating systems aim to promote sustainable<br />

buildings, they differ in their approach<br />

and focus.<br />

NABERS Ratings:<br />

NABERS is a performance-based<br />

rating system that measures the energy<br />

efficiency, water usage, and waste<br />

management of existing commercial<br />

buildings. It was developed in Australia<br />

in 1998 and has since been adopted in<br />

New Zealand as well. NABERS ratings<br />

are based on actual building performance<br />

data, which is collected over a period of 12<br />

months and benchmarked against other<br />

buildings.<br />

The NABERS rating system is<br />

designed to assess the environmental<br />

impact of buildings, primarily focused<br />

on measuring their operational energy<br />

efficiency, such as how much energy is<br />

used for heating, cooling, lighting, and<br />

hot water systems. On a scale of 0 to 6<br />

stars, a 6-star rating represents marketleading<br />

environmental performance,<br />

while a 0-star rating indicates that the<br />

building has a high environmental impact.<br />

NABERS ratings are used to benchmark<br />

building performance and provide the<br />

building owners with recommendations<br />

for improvement.<br />

There are 3 types of NABERSNZ<br />

ratings – Base Building, Tenancy or<br />

Whole Building, which measures a<br />

combination of both Base Building and<br />

Tenancy ratings.<br />

Green Star Ratings:<br />

Green Star is a comprehensive rating<br />

system that evaluates the environmental<br />

design and construction of new buildings,<br />

as well as major refurbishments. It was<br />

developed by the Green Building Council<br />

of Australia in 2003 and has since been<br />

adopted in New Zealand as well. The Green<br />

Star rating system assesses a building’s<br />

environmental impact in nine categories,<br />

including energy, water, materials, and<br />

indoor environment quality.<br />

Green Star ratings are based on a<br />

points system, with a building needing<br />

to achieve a certain number of points in<br />

each category to attain a rating. Green<br />

Star ratings range from 1 to 6 stars,<br />

with a 6-star rating representing world<br />

leadership in sustainable building design<br />

and construction.<br />

Benefits of NABERS in New Zealand:<br />

NABERSNZ has several benefits for<br />

building owners and occupants in New<br />

Zealand.<br />

Firstly, NABERSNZ ratings provide<br />

building owners with an understanding<br />

of their building’s energy and water usage<br />

and waste management performance. This<br />

information can be used to identify areas<br />

of improvement and implement energysaving<br />

measures, which can lead to cost<br />

savings on energy bills.<br />

Secondly, NABERSNZ ratings can<br />

increase the value of a building. A higher<br />

NABERS rating indicates that a building<br />

has lower environmental impact and is<br />

therefore more attractive to potential<br />

tenants and investors.<br />

Thirdly, NABERSNZ ratings can<br />

improve the indoor environment quality<br />

of a building. This is because buildings<br />

with high NABERS ratings are more likely<br />

to have features such as efficient lighting<br />

and air conditioning systems, which<br />

can improve the comfort and health of<br />

occupants.<br />

Lastly, NABERSNZ ratings can help to<br />

reduce greenhouse gas emissions in New<br />

Zealand. Buildings account for a significant<br />

proportion of greenhouse gas emissions<br />

in New Zealand, and improving the<br />

environmental performance of buildings<br />

can help to reduce these emissions and<br />

mitigate the impacts of climate change.<br />

In conclusion, NABERS and Green<br />

Star are two rating systems used in<br />

Australia and New Zealand to measure the<br />

environmental performance of buildings.<br />

While both rating systems aim to promote<br />

sustainable buildings, they differ in<br />

their approach and focus. NABERS is a<br />

performance-based rating system that<br />

measures the energy efficiency, water<br />

usage, and waste management of existing<br />

buildings, while Green Star evaluates the<br />

environmental design and construction of<br />

new buildings and major refurbishments.<br />

NABERS ratings appear more realistically<br />

attainable than Green Star, particularly<br />

for owners of existing commercial<br />

buildings, therefore providing a valuable<br />

tool for improving the environmental performance<br />

of buildings and increasingly<br />

seen as a means of demonstrating environmental<br />

responsibility and compliance with<br />

regulations. The significant benefits for<br />

building owners and occupants in New Zealand,<br />

include cost savings on energy bills,<br />

increased building value, improved indoor<br />

environment quality, and reduced greenhouse<br />

gas emissions.<br />

For more information -<br />

www.nabersnz.govt.nz<br />

NAI Harcourts Hamilton<br />

Monarch Commercial Ltd MREINZ Licensed<br />

Agent REAA 2008<br />

Cnr Victoria & London Streets, HAMILTON<br />

07 850 5252 | hamilton@naiharcourts.co.nz<br />

www.naiharcourts.co.nz

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