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LMR June 2023 FINAL

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ceive this within 15 minutes). If you<br />

don’t get the email, please check your<br />

Spam/Junk mailboxes.<br />

Once you get the email, it will ask you<br />

to set up a new password and security<br />

questions.<br />

From there you will use your email address<br />

and new password every time you<br />

go to log in.<br />

We are confident that these steps will<br />

improve security and the password recovery<br />

process. Once your information<br />

has been validated, should you ever forget<br />

your password or username, you will<br />

be able to follow the steps located on<br />

the login screen to successfully retrieve<br />

The City of Sulphur began<br />

researching available<br />

options to replace<br />

our outdated in-car<br />

camera system<br />

about four years<br />

ago. After an extensive<br />

search<br />

of available solutions,<br />

Utility had<br />

new cutting-edge<br />

technology that<br />

would benefit Public<br />

Safety.<br />

Utility integrates EOS BodyWorn<br />

cameras, Rocket in-car cameras, and<br />

Polaris digital evidence management<br />

software (DEM) into a policy-based<br />

platform. The solution automatically<br />

uploads high-definition video and audio<br />

in near real-time into cloud storage<br />

which is Criminal Justice Information<br />

Systems (CJIS) compliant.<br />

The EOS BodyWorn camera is an android<br />

device attached to the officer’s<br />

uniform using a grommet to reduce<br />

the risk of the camera detaching while<br />

in foot pursuits. It has policy-based recording<br />

triggers that allows us to custom<br />

configure when the camera starts<br />

recording automatically. An example is<br />

when the police unit’s door is opened<br />

while the lightbar is on, recording on<br />

your information.<br />

After you’ve been set up, the new video<br />

site has a bulletin board, which will<br />

guide you through the process of assigning<br />

and tracking videos.<br />

NOTE: Please have your employees complete<br />

the survey at the conclusion of<br />

each completed video to help RMI track<br />

your municipality’s utilization of the video<br />

series.<br />

If you have any questions relating to the<br />

site, we urge you to access the TargetSolutions<br />

Help tab at the top of your home<br />

page. There are several helpful articles<br />

and videos, as well as an instant chat<br />

feature to speak directly with someone<br />

the body camera starts automatically.<br />

A built-in<br />

safety feature notifies<br />

“Officer Down” on all<br />

units and dispatch<br />

informing that an<br />

officer needs assistance<br />

when the<br />

camera is no longer<br />

in an upright<br />

position after several<br />

seconds.<br />

The Rocket device located<br />

in the back of the police<br />

unit is the brain of the system<br />

which contains the SIM card and receives<br />

all wiring for the in-car cameras.<br />

It allows many configurable policies to<br />

automate events such as turning on<br />

the cameras when lightbar is activated<br />

or when the vehicle reaches certain<br />

speeds.<br />

Polaris DEM is a powerful virtual cloud<br />

command center. DEM provides video<br />

playback, live video stream, and chain<br />

of custody. It also gives dispatch a visual<br />

on a map of the location of each<br />

body camera and each police unit using<br />

GPS technology. DEM can integrate<br />

with existing computer aided dispatch<br />

(CAD) unlocking advanced features<br />

such as geofencing and auto categorization.<br />

Geofencing occurs around<br />

in support. You can also contact support<br />

by email at support.publicsector@vectorsolutions.com.<br />

If you have any questions, please contact<br />

RMI General Manager Patrick Cronin at<br />

1-800-843-0931 or pcronin@rmila.com.<br />

by Patrick<br />

Cronin<br />

General Manager,<br />

RMI<br />

Cronin leads Risk Management, Inc. (RMI)<br />

- a subsidiary of LMA. He can be reached at<br />

pcronin@rmila.com.<br />

Providing Safety and Transparency Through Technology<br />

a configurable area centered upon<br />

the dispatched location. All cameras<br />

are automatically activated inside the<br />

geofenced area which is based on their<br />

GPS location. Auto categorizing applies<br />

important CAD attributes as the<br />

video uploads. Categories automatically<br />

assigned are based on CAD call<br />

types and applies the records retention<br />

schedule to the videos. This workflow<br />

automation ensures important videos<br />

are retained as required.<br />

After three years of using Utility’s camera<br />

system at the City of Sulphur, their<br />

seamless integration of equipment and<br />

software has provided increased transparency,<br />

accountability, and efficiency.<br />

Our investment in this technology<br />

continues to benefit our public safety<br />

personnel and our citizens of Sulphur.<br />

by Jennifer<br />

Montgomery<br />

City of Sulphur<br />

Montgomery is the I.T. Director for the City<br />

of Sulphur and can be reached by emailing<br />

jmontgomery@sulphur.org<br />

Page 26<br />

<strong>LMR</strong> | JUNE <strong>2023</strong>

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