Credit Management September 2023
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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Cr£ditWho?<br />
CICM Directory of Services<br />
COLLECTIONS<br />
CREDIT DATA AND ANALYTICS<br />
CREDIT MANAGEMENT SOFTWARE<br />
Controlaccount<br />
Address: Compass House, Waterside, Hanbury Road,<br />
Bromsgrove, Worcestershire B60 4FD<br />
T: 01527 386 610<br />
E: sales@controlaccount.com<br />
W: www.controlaccount.com<br />
Controlaccount has been providing efficient, effective and<br />
ethical pre-legal debt recovery for over forty years. We help our<br />
clients to improve internal processes and increase cashflow,<br />
whilst protecting customer relationships and established<br />
reputations. We have long-standing partnerships with leading,<br />
global brand names, SMEs and not for profits. We recover<br />
over 30,000 overdue invoices each month, domestically and<br />
internationally, on a no collect, no fee arrangement. Other<br />
services include credit control and dunning services, international<br />
and domestic trace and legal recoveries. All our clients have<br />
full transparency on any accounts placed with us through our<br />
market leading cloud-based management portal, ClientWeb.<br />
Guildways<br />
T: +44 3333 409000<br />
E: info@guildways.com<br />
W: www.guildways.com<br />
Guildways is a UK & International debt collection specialist with over<br />
25 years experience. Guildways prides itself on operating to the<br />
highest ethical standards and professional service levels. We are<br />
experienced in collecting B2B and B2C debts. Our service includes:<br />
• A complete No collection, No Fee commission based service<br />
• 10% plus VAT commission for UK debts<br />
• Commission from 22% plus VAT for International debts<br />
• 24/7 online access to your cases through our CaseManager portal<br />
• Direct online account-to-account payments, to speed up<br />
collections and minimise costs<br />
If you are unable to locate your customer, we also offer a no trace, no<br />
fee, trace and collect service.<br />
For more information, visit: www.guildways.com<br />
COLLECTIONS LEGAL<br />
CoCredo<br />
Missenden Abbey, Great Missenden, Bucks, HP16 0BD<br />
T: 01494 790600<br />
E: customerservice@cocredo.com<br />
W: www.cocredo.co.uk<br />
For over 20 years, CoCredo, as one of the UK's leading <strong>Credit</strong><br />
Report companies, has helped protect thousands of customers<br />
from bad debt. Our data is compiled and constantly updated from a<br />
variety of prominent UK and international suppliers, encompassing<br />
230 countries, so that our clients can access the latest available<br />
information in an easy-to-read report. We offer tailored products<br />
and service solutions, from market-leading Dual Reports and<br />
integrated XML solutions, monitoring and delivering flexible 'data<br />
on the go' package options that reduce costs and boost cash flow.<br />
Our clients feel valued that we are a part of their customer journey<br />
and we have consistently been finalists and winners of numerous<br />
Small Business and <strong>Credit</strong> Awards since 2014.<br />
We provide award-winning customer service which is reflected in<br />
our client retention rate of 99%.<br />
CREDIT DATA AND ANALYTICS<br />
identeco – Business Support Toolkit<br />
Compass House, Waterside, Hanbury Road, Bromsgrove,<br />
Worcestershire B60 4FD<br />
Telephone: 01527 386 607<br />
Email: info@identeco.co.uk<br />
Web: www.identeco.co.uk<br />
identeco Business Support Toolkit provides company details<br />
and financial reporting for over 4m UK companies and<br />
business. Subscribers can view company financial health and<br />
payment behaviour, credit ratings, shareholder and director<br />
structures, detrimental data. In addition, subscribers can also<br />
download unlimited B2B marketing and acquisition reports.<br />
Annual subscription is only £79.95. Other services available<br />
to subscribers include AML and KYC reports, pre-litigation<br />
screening, trace services and data appending, as well as many<br />
others.<br />
CREDIT MANAGEMENT SOFTWARE<br />
HighRadius<br />
T: +44 (0) 203 997 9400<br />
E: infoemea@highradius.com<br />
W: www.highradius.com<br />
HighRadius provides a cloud-based Integrated Receivable<br />
Platform, powered by machine learning and AI. Our Technology<br />
empowers enterprise organisations to reduce cycle time in the<br />
order-to-cash process and increase working capital availability by<br />
automating receivables and payments processes across credit,<br />
electronic billing and payment processing, cash application,<br />
deductions, and collections.<br />
Tinubu Square UK<br />
Holland House, 4 Bury Street,<br />
London EC3A 5AW<br />
T: +44 (0)207 469 2577 /<br />
E: uksales@tinubu.com<br />
W: www.tinubu.com<br />
Founded in 2000, Tinubu Square is a software vendor, enabler<br />
of the <strong>Credit</strong> Insurance, Surety and Trade Finance digital<br />
transformation.<br />
Tinubu Square enables organizations across the world to<br />
significantly reduce their exposure to risk and their financial,<br />
operational and technical costs with best-in-class technology<br />
solutions and services. Tinubu Square provides SaaS solutions<br />
and services to different businesses including credit insurers,<br />
receivables financing organizations and multinational corporations.<br />
Tinubu Square has built an ecosystem of customers in over 20<br />
countries worldwide and has a global presence with offices in<br />
Paris, London, New York, Montreal and Singapore.<br />
Credica Ltd<br />
Building 168, Maxell Avenue, Harwell Oxford, Oxon. OX11 0QT<br />
T: 01235 856400E: info@credica.co.uk W: www.credica.co.uk<br />
Our highly configurable and extremely cost effective Collections<br />
and Query <strong>Management</strong> System has been designed with 3 goals<br />
in mind:<br />
•To improve your cashflow • To reduce your cost to collect<br />
• To provide meaningful analysis of your business<br />
Evolving over 15 years and driven by the input of 1000s of<br />
<strong>Credit</strong> Professionals across the UK and Europe, our system is<br />
successfully providing significant and measurable benefits for our<br />
diverse portfolio of clients.<br />
We would love to hear from you if you feel you would benefit from<br />
our ‘no nonsense’ and human approach to computer software.<br />
Lovetts Solicitors<br />
Lovetts, Bramley House, The Guildway,<br />
Old Portsmouth Road,<br />
Guildford, Surrey, GU3 1LR<br />
T: 01483 347001<br />
E: info@lovetts.co.uk<br />
W: www.lovetts.co.uk<br />
With more than 25yrs experience in UK & international business<br />
debt collection and recovery, Lovetts Solicitors collects £40m+<br />
every year on behalf of our clients. Services include:<br />
• Letters Before Action (LBA) from £1.50 + VAT (successful in 86%<br />
of cases)<br />
• Advice and dispute resolution<br />
• Legal proceedings and enforcement<br />
• 24/7 access to your cases via our in-house software solution,<br />
CaseManager<br />
Don’t just take our word for it, here’s some recent customer<br />
feedback: “All our service expectations have been exceeded.<br />
The online system is particularly useful and extremely easy to<br />
use. Lovetts has a recognisable brand that generates successful<br />
results.”<br />
Blackline<br />
33 Charlotte St, London W1T 1RR<br />
T: +44 (0) 203 318 5941<br />
E: sales@blackline.com<br />
W:www.blackline.com/solutions/accounts-receivableautomation/<br />
Transform and modernize your accounts receivable processes.<br />
Release cash from customers using next-generation intelligent<br />
AR automation. Optimize working capital by driving world-class<br />
order-to-cash processes and leverage 'decision intelligence' to<br />
drive better business outcomes.<br />
Cash Application AR Intelligence<br />
<strong>Credit</strong> & Risk <strong>Management</strong><br />
Collections <strong>Management</strong><br />
Disputes & Deductions <strong>Management</strong><br />
Team & Task <strong>Management</strong><br />
Reduce or eliminate manual tasks, and enable AR teams to<br />
focus on actions that drive results. Strengthen decision<br />
intelligence to deliver significant value to the organization<br />
by harnessing BlackLine’s ground-breaking AR Intelligence<br />
module - unlock hidden data in Accounts Receivable processes<br />
and understand customer behaviours in real time.<br />
For more information and a free instant ROI calculation for AR<br />
visit https://www.blackline.com/solutions/accounts-receivableautomation/<br />
ContactEngine<br />
A NICE Company<br />
Email: info@contactengine.com<br />
Website: www.contactengine.com<br />
ContactEngine is a proactive customer engagement platform,<br />
which connects organizations to its customers through AI<br />
powered digital conversations, enabling fully automated<br />
customer journeys. The game changer for collections?<br />
Companies can now talk directly with tens of thousands of<br />
people simultaneously. This enables collections treatment<br />
automation using intelligent, natural language conversations,<br />
dynamic engagement strategies, and easy-to-trigger payment<br />
transactions that move the needle and help organisations collect<br />
outstanding debt faster. ContactEngine anticipates the need<br />
to interact with customers and fully automates personalized,<br />
multichannel conversations that engage customers over days,<br />
weeks, months and years to achieve specific milestones or<br />
trigger next steps based on customer responses.<br />
For more information, visit www.contactengine.com/solutions/<br />
collections or email info@contactengine.com<br />
Brave | Curious | Resilient / www.cicm.com / <strong>September</strong> <strong>2023</strong> / PAGE 56
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