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Credit Management September 2023

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS

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NEWS ROUNDUP<br />

>NEWS<br />

IN BRIEF<br />

Think Tank hears ‘collusion’<br />

risk is on the rise.<br />

FRAUD is on the rise as a small number<br />

of businesses look to take advantage<br />

of ‘circumstances’ and a lack of<br />

enforcement to make off with their<br />

ill-gotten gains.<br />

Ant Persse, CEO of Optimum Finance,<br />

says that collusion is a particular risk:<br />

“Collusion – where the client and the<br />

customer are colluding or are even the<br />

same person and creating an entirely<br />

fictitious relationship – is on the rise,”<br />

he told a CICM Think Tank in August.<br />

“It means having to undertake a<br />

thorough review of a client’s customer<br />

portfolio including personal site visits.”<br />

Fraud resulting from ‘fresh air<br />

invoicing’ – where no goods or services<br />

have been provided – or payments<br />

into a client account as opposed to<br />

the Invoice Finance provider’s Trust<br />

account (a fraud known as ‘Direct<br />

Banking’) are also a problem, although<br />

Open Banking and enhanced debtor<br />

verification to confirm an invoice is<br />

accurate and fair are helping.<br />

Ant says that despite the challenge<br />

of fraud, the popularity of Invoice<br />

Finance as an essential cashflow<br />

“Spiralling<br />

inflation over the<br />

past year made it<br />

harder for people<br />

to stay on top of<br />

their bills, forcing<br />

some to take<br />

out short-term<br />

loans to cover<br />

unexpectedly high<br />

costs.”<br />

funding tool is on the rise and the<br />

future opportunity is significant: “We’re<br />

currently accepting around 90 percent<br />

of funding applications,” Ant says, “and<br />

the businesses we do decline is often<br />

because a potential fraud or irregularity<br />

has been detected.”<br />

He says industry growth could be<br />

higher if there was greater awareness:<br />

“Anecdotally at a recent business<br />

conference, only around 40 percent<br />

of those present knew about Invoice<br />

Finance. We could do more to raise<br />

awareness and help ourselves by<br />

reducing unnecessary complexity and<br />

jargon, with different providers using<br />

different ways of explaining the same<br />

thing.<br />

“Invoice Finance is not complex,<br />

neither is it a dark art, neither is it<br />

particularly expensive with costs being<br />

comparable to other lending products<br />

and with an additional portfolio of<br />

services available. If every firm eligible<br />

for Invoice Finance took advantage of<br />

the facility, something like £150bn in<br />

cash could be unlocked to support the<br />

economic recovery.”<br />

“It means having to undertake a thorough<br />

review of a client’s customer portfolio<br />

including personal site visits.”<br />

Missed payments<br />

THE number of people missing<br />

payments on essential household<br />

bills like energy, phone and water<br />

is as high as it was over the<br />

winter. According to consumer<br />

group Which? around 2.4 million<br />

households missed at least one bill<br />

payment in the month to mid-July.<br />

More than three quarters of a million<br />

(770,000) failed to make mortgage or<br />

rent payments, the group says. In a<br />

monthly online poll of around 2,000<br />

respondents, almost nine percent<br />

of households missed at least one<br />

bill payment in July; in January that<br />

figure was closer to eight percent.<br />

The figure for missed bill payments<br />

had fallen back slightly in May and<br />

June but rose again in July.<br />

Bullivant given lifetime<br />

achievement award<br />

GLEN Bullivant FCICM has been<br />

recognised by the Federation of<br />

European <strong>Credit</strong> <strong>Management</strong><br />

Associations (FECMA) with a lifetime<br />

achievement award.<br />

Receiving the award at FECMA’s fifth<br />

annual conference in Athens in June,<br />

Glen told <strong>Credit</strong> <strong>Management</strong> magazine<br />

that his passion for his profession has<br />

not diminished with age or the passage<br />

of time: “The receipt of such prestigious<br />

recognition from FECMA only serves<br />

to reinvigorate my efforts to continue<br />

to promote the profession, CICM and<br />

FECMA,” he said.<br />

“I have long maintained that the UK<br />

leads the way and our friends across the<br />

Channel look to us for ideas, inspiration<br />

and support. The truth is more likely to<br />

be a recognition on their part that I am<br />

still breathing in and out. Nevertheless,<br />

it is an honour and I will fly the flag<br />

in Dusseldorf in October, Budapest in<br />

November and Malta next April.”<br />

The lifetime achievement award<br />

is given to members who have made<br />

a remarkable contribution to the<br />

development and implementation of<br />

<strong>Credit</strong> <strong>Management</strong> in Europe. The first<br />

one was awarded to Oswald<br />

Royaards in Budapest in<br />

2013. Other recipients have<br />

included Jim Logue in<br />

Brussels (2015), and Bernd<br />

Weiss in Malta (2018).<br />

Brave | Curious | Resilient / www.cicm.com / <strong>September</strong> <strong>2023</strong> / PAGE 9

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