Opportunity Issue 108

Contents
ISSUE 108 | FEB/MAR/APR 2024
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LESSONS IN CUSTOMER CENTRICITY
Teachings from the use of mobile apps in the insurance industry has given
Yaron Assabi, the founder of the Digital Solutions Group (DSG), unique insights.
POWER WHEELING
Vodacom Group Chief Technology Officer, Dejan Kastelic, explains how “virtual
wheeling” offers an alternative to loadshedding.
CONSUMERS ARE CONFUSED ABOUT
THE IMPACT OF PAPER ON FORESTS
The Paper Manufacturers Association of South Africa (PAMSA) analyses the
results of an international survey into environmental perceptions.
CLOSING THE GAP
Universities should be equipping students with the skills and abilities they
need to thrive in the modern workplace, argues Cymbeline Harilal, Instructional
Designer at The Independent Institute of Education.
MARINE PROTECTED AREAS ARE A
MASSIVE ECOTOURISM DRAWCARD
The MPA Day Committee, comprising representatives from nine organisations,
issued this article about Marine Protected Areas to draw attention to the huge
potential that these areas hold for the tourism sector.
PROPER PLANNING CAN EASE THE FINANCIAL BURDEN
Brian Harris, General Manager: Operations at Turnberry, outlines the many
benefits of gap insurance cover, not least at the time of bereavement.
ECONOMIC DATA
The latest economic data issued by SACCI: Business Confidence Index (BCI) and
Trade Conditions Survey (TCS).
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