Adventure planner 2024
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TIPS & TRICKS EUROPA-PARK<br />
Vegetarians<br />
In all our restaurants and snack bars we offer<br />
vegetarian, mostly local dishes. Additionally,<br />
in our service restaurant 'Balthasar Castle'<br />
(Germany), you can approach the service staff for<br />
individual requests.<br />
Visitors with Disabilities<br />
Attractions and Shows<br />
Special free maps are available at the main<br />
entrance and all information offices in the park.<br />
Most attractions and shows have wheelchair<br />
access. With the exception of the EP-Express,<br />
it is however necessary to get out of the wheelchair<br />
in order to ride attractions. For safety<br />
reasons (regulations of the German Technical<br />
Inspection Authority, TUV) visitors with disabilities<br />
are not allowed to use certain attractions.<br />
All of the shows have designated areas for<br />
wheelchair users.<br />
Admission Prices<br />
People in wheelchairs and the visually impaired<br />
have free admission to Europa-Park. On presentation<br />
of a handicapped ID labeled ‘B’ (accompanying<br />
person required), accompanying persons<br />
pay the reduced admission price.<br />
EP-Express<br />
The EP-Express has specially designated places<br />
for wheelchairs in the back of the train.<br />
Information Offices<br />
Information can be obtained from our information<br />
office at the main entrance, at the lake, in<br />
the Spanish themed area and at the Euro-Tower.<br />
Parking<br />
Designated spaces for handicapped parking can<br />
be found at the front of the visitor car park.<br />
Pets<br />
Dogs are allowed in the park on a leash. Please<br />
do NOT leave your darling animal in the car.<br />
Dogs are not allowed on the attractions or in<br />
the shows, shops, restaurants or bars. How you<br />
can still use the attractions is explained in the<br />
‘Baby switch’ section on page 124. For safety<br />
reasons, it is not permitted to leave the dog<br />
alone, so there is no possibility to tie up your<br />
four-legged friend on site. Special ‘dog stations’<br />
can be found in almost every theme area. Please<br />
pay attention to the cleanliness in the park. If<br />
you do not have any necessary items with you,<br />
there are dog kits available at the main entrance.<br />
If you do not want to take your pet to Europa-<br />
Park, you have the possibility to hand it over at<br />
Tom's Hundehotel in Riegel (toms-hundewelt.<br />
de) or at the Pension Weber in Kippenheim. As<br />
an additional service, we offer that the dogs are<br />
also picked up directly at the main entrance of<br />
Europa-Park by their responsible staff.<br />
First Aid Station<br />
The first aid station is next to the Euro-Mir<br />
rollercoaster in the Russian themed area. Here,<br />
trained first aiders are available during the park<br />
opening hours.<br />
TÜV/Maintenance<br />
In 2003, Europa-Park was the first amusement<br />
park in the world to obtain TÜV (German<br />
Technical Inspection Authority) certification. The<br />
TÜV Süd, flying structures department, checks<br />
all of the attractions in Europa-Park every year.<br />
They are also serviced every day by our technicians<br />
with test runs being carried out on all<br />
attractions before the park opens. As a certified<br />
theme park, Europa-Park has its own safety<br />
engineer responsible for monitoring quality and<br />
safety requirements.<br />
Souvenirs<br />
Souvenir Photo/DVD<br />
You will be photographed or filmed at various<br />
attractions. The photographs and DVDs can be<br />
purchased if desired when leaving the attraction.<br />
Online Shop<br />
Whether you are looking for admission tickets,<br />
EMOTIONS gift cards, Clubcard vouchers, cuddly<br />
toys or Europa-Park t-shirts, all of this can conveniently<br />
be bought from home using our online<br />
shop. Browse through our wide range of products<br />
at europapark-shop.de and purchase the<br />
articles that you missed buying during your visit.<br />
Shopping Service<br />
Europa-Park has a variety of shops for gifts and<br />
souvenirs. Please note the detailed information<br />
on the individual themed areas. Any items you<br />
purchase before 3.30pm can be delivered to the<br />
pram rental/main entrance or to any reception<br />
of the Europa-Park hotels or the Camp Resort<br />
for pick up. They can be collected from 5.30pm.<br />
Sanitary Facilities<br />
Special toilets for visitors with disabilities can<br />
be found at the main entrance, in the German<br />
Allee, and in the Italian, French, Greek, Russian,<br />
Scandinavian, Spanish and Austrian themed<br />
areas.<br />
Wheelchair Rental<br />
A limited number of wheelchairs are available<br />
(for a fee) on loan for the duration of your visit<br />
at the main entrance. An ID must be submitted<br />
as a deposit. You can also reserve a wheelchair<br />
with sufficient advance notice by calling +49 (0)<br />
7822 77-28200.<br />
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