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36<br />
WHAT’S UP?<br />
<strong>Kemppi</strong>’s new website brings its<br />
services closer to the user<br />
<strong>Kemppi</strong>’s new website service was launched<br />
in August. Started at the beginning<br />
of the year, the update project added<br />
a very welcome dose of user-friendliness<br />
for both <strong>Kemppi</strong>’s customers and anyone<br />
interested in welding.<br />
The website look has been updated to be<br />
more fresh and inviting. Its content has also<br />
been expanded to cover a wider range and<br />
be more customer-friendly. The website now<br />
off ers a wealth of information on welding as<br />
well as support for making purchase decisions<br />
and fi nding the right solutions for different<br />
needs.<br />
The revamping of the website supports the<br />
development of <strong>Kemppi</strong> from an equipment<br />
manufacturer to a supplier of total welding<br />
solutions. For decades, the company has had<br />
a strong position on the international market<br />
for welding equipment, and, throughout its<br />
history, it has mostly operated as a pioneer in<br />
welding technology and usability.<br />
Today <strong>Kemppi</strong> is working harder than ever to<br />
develop total welding solutions and come<br />
up with new ideas for the improvement of<br />
productivity in the welding industry.<br />
Hannu Jokela, Marketing Director of<br />
<strong>Kemppi</strong> Oy believes that <strong>Kemppi</strong>’s new<br />
website brings its products and services<br />
closer to the user.<br />
<strong>Kemppi</strong> ProNews 2 • 2006<br />
Key word: customer-friendliness<br />
”The key word for our new website, as with<br />
our other activities, is customer-friendliness”,<br />
says Hannu Jokela, Marketing Director of<br />
<strong>Kemppi</strong>. ”We aim to off er exactly the right<br />
equipment and solutions to make the production<br />
processes of each customer as effi -<br />
cient as possible”.<br />
According to Mr. Jokela, making welding<br />
work more effi cient and reducing time-consuming<br />
work stages are common targets for<br />
the equipment manufacturer and the customer,<br />
and they require close co-operation<br />
between <strong>Kemppi</strong> and the customer. <strong>Kemppi</strong><br />
has a great deal of experience with this kind<br />
of co-operation. For example, the success of<br />
the R&D project for the <strong>FastROOT</strong> process,<br />
which was developed for improving the effi<br />
ciency of root pass welding, was primarily<br />
the result of this co-operation.<br />
”We want to be even closer to our customers,”<br />
stresses Jokela. ”It is here that we have<br />
a better chance to develop functional solutions<br />
for each customer’s specifi c needs. The<br />
purpose of publishing a new website is to<br />
make <strong>Kemppi</strong>’s range of products and services<br />
even more available to the customer.”<br />
User-friendly search functions and useful<br />
welding information<br />
The site off ers very easy ways of fi nding<br />
welding products and services that can be<br />
best applied to each specifi c need. Through<br />
versatile product searches, products can be<br />
grouped in diff erent ways, and searches can<br />
be done based on detailed information on<br />
materials and welding methods.<br />
Furthermore, the website contains necessary<br />
information about important welding-related<br />
matters such as safety factors and standards.<br />
With the help of a welding ABC, anybody interested<br />
in welding can fi nd out basic information<br />
on welding technology and diff erent<br />
welding processes, the equipment used in<br />
them and the latest innovations in the fi eld,<br />
which can increase productivity. The website<br />
also presents topical welding-related news<br />
and events.<br />
<strong>Kemppi</strong>’s renewed website can be found at<br />
http://www.kemppi.com. The site was fi rst<br />
published in English and Finnish on the 15th<br />
of August and later in Swedish, Norwegian,<br />
Danish, German, French and Dutch on the<br />
1st of September. More language versions<br />
can be expected in the next year.<br />
Jukka Pohjola<br />
Technical Editor