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Characteristics of the Sorvall Legend XT/XTR - Fisher Scientific

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7 Troubleshooting<br />

When to contact Customer Service<br />

When to contact Customer Service<br />

If you need to contact customer service, please provide <strong>the</strong> order no. and <strong>the</strong> serial no. <strong>of</strong> your device.<br />

This information can be found on <strong>the</strong> back near <strong>the</strong> inlet for <strong>the</strong> power supply cable.<br />

To identify <strong>the</strong> s<strong>of</strong>tware version, proceed as follows:<br />

1. Hold down any <strong>of</strong> <strong>the</strong> keys and <strong>the</strong>n switch on <strong>the</strong> centrifuge.<br />

You enter <strong>the</strong> system menu.<br />

2. Press <strong>the</strong> START key .<br />

3. Press and hold <strong>the</strong> ENTER key , until <strong>the</strong> following message is displayed:<br />

S<strong>of</strong>tware ID: XXXXXXXX<br />

4. Communicate <strong>the</strong> s<strong>of</strong>tware version to <strong>the</strong> service technician.<br />

7-6 <strong>Sorvall</strong> <strong>Legend</strong> <strong>XT</strong> / <strong>XT</strong>R Thermo <strong>Scientific</strong>

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