Characteristics of the Sorvall Legend XT/XTR - Fisher Scientific
Characteristics of the Sorvall Legend XT/XTR - Fisher Scientific
Characteristics of the Sorvall Legend XT/XTR - Fisher Scientific
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7 Troubleshooting<br />
When to contact Customer Service<br />
When to contact Customer Service<br />
If you need to contact customer service, please provide <strong>the</strong> order no. and <strong>the</strong> serial no. <strong>of</strong> your device.<br />
This information can be found on <strong>the</strong> back near <strong>the</strong> inlet for <strong>the</strong> power supply cable.<br />
To identify <strong>the</strong> s<strong>of</strong>tware version, proceed as follows:<br />
1. Hold down any <strong>of</strong> <strong>the</strong> keys and <strong>the</strong>n switch on <strong>the</strong> centrifuge.<br />
You enter <strong>the</strong> system menu.<br />
2. Press <strong>the</strong> START key .<br />
3. Press and hold <strong>the</strong> ENTER key , until <strong>the</strong> following message is displayed:<br />
S<strong>of</strong>tware ID: XXXXXXXX<br />
4. Communicate <strong>the</strong> s<strong>of</strong>tware version to <strong>the</strong> service technician.<br />
7-6 <strong>Sorvall</strong> <strong>Legend</strong> <strong>XT</strong> / <strong>XT</strong>R Thermo <strong>Scientific</strong>