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accessing townsville guide >> - Townsville City Council

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ibis hotel<br />

Address >> 12-14 Palmer St, South <strong>Townsville</strong><br />

Phone >> 07 4753 2000 Fax >> 07 4753 2006<br />

Email >> h5935@accor.com<br />

Web >> www.ibishotels.com.au/Ibis-<strong>Townsville</strong><br />

Parking<br />

> > There are two designated accessible car parks within 20m of the side<br />

entrance. The path of travel is through a traffic course way over bitumen<br />

and tiles. Portable racks stored along the side wall may be an obstacle.<br />

Reception<br />

> > Double leaf automatic glass doors to reception desk.<br />

> > The reception counter is high at 1150mm, however there is free access on<br />

both sides of the counter and staff have a willing attitude.<br />

> > Low pile carpet.<br />

> > There are two fully accessible lifts > 1000mm x 2000mm in size. There<br />

is a clear opening of 900mm. Button controls are 1100mm or less, and<br />

the threshold is even. Door close speed is slow and steady. Emergency<br />

button is at height of 900mm; however the speaker is 1400mm. There is<br />

a grab rail mounted on one wall.<br />

Interior<br />

> > The building is multi-storey with an accessible lift to all floors.<br />

> > The Sugar Train Restaurant and Bar is located on the ground floor.<br />

Guest Rooms<br />

> > There are five designated accessible rooms, rooms 002, 003 and 004 on<br />

the ground level and rooms 118 and 128 on the first floor.<br />

> > Two have king size beds that can be divided into two single beds. Three<br />

have queen size beds.<br />

> > Room 004 was audited. The room was accessed via a passageway about<br />

1400mm wide, about 35m from reception. A glass door required light<br />

force (25N) to open, the door closed quickly. Clear opening 850mm. Staff<br />

will attend to keeping the door open when needed.<br />

140 >> <strong>accessing</strong> <strong>townsville</strong> <strong>guide</strong>

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