study unit descriptions a-cluster - Han

International First Year 

Arnhem Business School 

Prospectus 2011-2012

Contents page no. 

PREFACE 3 

1. ARNHEM BUSINESS SCHOOL AND HAN UNIVERSITY 4 

1.1 Introduction 4 

1.2 Vision on education 4 

1.3 Programmes 5 

1.4 Domain, institute, study programme, domain description 5 

1.5 Professions IFA students are educated for 5 

1.6 Professional tasks and competencies 6 

1.7 Relation between competencies and Dublin descriptors 6 

2. ARNHEM BUSINESS SCHOOL 7 

2.1. International Education 7 

2.2 International Office 8 

2.3 Partner Universities 8 

3. THE ORGANISATION OF ARNHEM BUSINESSS SCHOOL 9 

3.1 Management and staff of IFA 9 

3.2 Student support 9 

3.3 Consultation 10 

3.4 Board of Examiners and Board of Appeal 10 

4. FACILITIES AT ARNHEM BUSINESS SCHOOL 12 

4.1 Introduction 12 

4.2 Student information desk 12 

4.3 Computer centre 13 

4.4 Study Centre 13 

4.5 Finance department 14 

4.6 Copy shop 14 

5. EXAM PROCEDURES 15 

5.1 Exam Schedule 15 

5.2 Enrolment exams 15 

5.3 How to enrol for exams in practice 16 

5.4 Grades 16 

5.5 What else can be found in HAN-SIS? 16 

5.6 Rules for exams and exam review 17 

6. OVERVIEW IFA CURRICULUM 18 

6.1 General structure 18 

6.2 Overview of IFA modules and Weighting factors and Credits 20 

6.3 Examination Schedule International Foundation year 23 

6.4 Abbreviations explained 28 

6.5 List of extensions for part examinations/assessments 29 

6.6 Explanation exam schedule 29 

6.7 Exam codes per curriculum – conversion table 30 

6.8 Interpretation of ABS grades 33 

6.9 Plagiarism, Cheating, the use of Internet etc. 33 

7. HOW CREDITS ARE AWARDED 35 

8. WHAT, WHO AND WHERE IN IFA 38 

STUDY UNIT DESCRIPTIONS A-CLUSTER 39 

STUDY UNIT DESCRIPTIONS B-CLUSTER 72 

APPENDIX 1: overview IFA curriculum including competencies 120 

APPENDIX 2: professional tasks-competencies matrix 123 

IFA Prospectus 2011-2012, author: Pauline Sleven 2

PREFACE 

This prospectus contains specific information for students in the International First Year 

Arnhem (IFA) for the academic year 2011-2012. 

The first part of the prospectus tells you about Arnhem Business School, how it is organised 

and which facilities it offers you. The second part informs you about the exam procedures at 

ABS and contains an overview and explanation of the first year curriculum. In the final part of 

the prospectus you will find descriptions of each module offered in the first year. They give 

detailed information on the competencies you will acquire, on the objectives of the modules 

and the teaching methods used. Moreover, the descriptions contain useful details about 

examinations, for example assessment criteria, when the exam(s) take(s) place and which 

aids you can use. 

The IFA prospectus is an integral part of your ‗study programme charter‘. The charter consists 

of four parts: 

part 1: education at HAN 

part 2: rules and regulations regarding education 

part 3: prospectus 

part 4: internal organisation 

Information given in these publications is legally binding and thus provides the framework for 

successful cooperation between students and staff. 

It is very important that you read these publications! In case of any questions relating to the 

IFA study programme, please consult your Study Career Coach (SCC), the IFA Coordinator Ms 

Pauline Sleven, or Senior SCC Mrs Astrid Spree. 

I wish you a successful academic year 2011-2012! 

Arnhem, September 2011 

Pauline Sleven, MA 

IFA Coordinator 


1. ARNHEM BUSINESS SCHOOL AND HAN UNIVERSITY 

1.1 Introduction 

The Faculty of Economics and Management (FEM) is a faculty of HAN University of Applied 

Sciences (in Dutch: Hogeschool van Arnhem en Nijmegen). The school was established as an 

independent institute for Higher Professional Education in the field of business and 

management. Since its establishment, FEM has grown rapidly and now has over 20,000 

students in Arnhem and Nijmegen. 

FEM is anchored in its region through the contacts with companies, Chambers of Commerce, 

research institutes, entrepreneurial organisations and regional authorities. FEM increasingly 

carries out applied research for trade and industry and local authorities, creating a direct link 

with future work environments for all its students. 

Arnhem Business School (ABS), which is part of FEM, offers five international study 

programmes. It offers a broad range of market-oriented courses, training students to take up 

various positions in the international labour market. Educating students for business and 

management positions requires continuous attention to the quality of education. Maintaining 

and improving the quality is guaranteed by systematic evaluation and innovation of 

programmes in consultation with students, trade and industry, alumni and the Ministry of 

Education (OCenW). 

1.2 Vision on education 

Students in the ABS programmes are trained to become professionals who can work 

independently in their future professional field. During their study programme, students obtain 

the competencies needed for their future careers. ABS focuses on four main principles in 

developing and structuring its programme: professional training, independent learning, 

flexibility and internationalization. 

Professional education 

The professional field – the future working environment of ABS students – is a central point of 

focus in the ABS programmes. The programmes are divided into study units, each with one 

central professional task. All professional tasks are related to each other: together they form 

‗the profession‘ of the ABS graduate. Also, lecturers use topical literature and practical 

examples and assignments as much as possible. 

In order to execute professional tasks one needs knowledge, skills and a good (professional) 

attitude. These are described and laid down in the so-called competencies of the study 

programme (also called exit qualifications). During your study programme you show that you 

have acquired all the competencies by passing the tests linked to the professional tasks. 

Independent learning 

With our education we intend to teach you to carry out relevant professional tasks 

independently, in (professional) situations that you know and situations that are new to you. 

On top of that you need to continue to develop after graduation in your career. During the 

study programme, therefore, you will learn to an increasing extent to take control over your 

own learning process and you will take more responsibility for your study process. With this in 

mind the study programme distinguishes three study phases or levels: 

• first year (propaedeutic year), level 1; 

• main phase, level 2; 

• graduation phase, level 3. 

As you progress through these levels, your level of independency and responsibility increases, 

and direction given by lecturers decreases. Also, the complexity of the professional tasks and 

the assignments become more demanding while you progress through the programme. After 

all, (study) coaching and working methods are aligned to the phase/level you are in. 


Flexibility 

Where possible, the ABS study programmes try to support students‘ ambitions, wishes and 

needs. That is why the they aim to be flexible at certain stages in the study programme. Not 

only can students choose where to go on a placement and for studying abroad, the same also 

goes for their graduation assignment. Further, most study units are offered twice per academic 

year, enabling students to complete the study programme more flexibly . 

Internationalisation 

ABS aims to incorporate as many international aspects into the study programme as possible. 

Much attention is paid to international aspects within courses. Additionally, students are 

required to have a good command of foreign languages, and they have the opportunity to 

spend a substantial period of time in different countries for study abroad, placement and their 

graduation assignment. On top of that Arnhem Business School maintains good contacts with 

partner universities and takes part in international networks. Internationalization also shows in 

the way groups are formed, and in the working methods that are used, study career coaching 

and intercultural awareness activities. To read more about internationalisation, see chapter 2. 

1.3 Programmes 

Arnhem Business School offers five international bachelor programmes: 

- Communication studies (CS) 

- Human Resource and Quality Management (HRQM) 

- International Business and Management Studies (IBMS) 

- International Finance and Control (IFC) 

- Logistics Management (LM) 

Students of any of the five international programmes start their studies in the common first 

year (IFA). In their second year of study they start their main phase programme. During the 

first year students make a final choice regarding their main phase programme. This means 

switching without study delay is possible. 

This prospectus gives information about the first year only. If students want to know more 

about any of the five main phase programmes they are referred to the according main phase 

prospectus which can be found on FEM-Insite and the IFA Scholar site. 

1.4 Domain, institute, study programme, domain description 

At HAN University of Applied Sciences, study programme whose contents have a lot in 

common are clustered in domains. The competencies developed by students in these study 

programmes are comparable and can even partly be the same. The domain competencies 

show both the cohesion within a domain and the differences between one domain and the 

other domains. Domain competencies are made more specific in the competencies per study 

programme and in linking them to concrete professional tasks. 

Domains of the international main phase programmes: 

Study programme Domain 

Communication studies (CS) 

Human Resource and Quality Management (HRQM) 

International Business and Management Studies (IBMS) 

International Finance and Control (IFC) 

Logistics Management (LM) 

Communication 

Business Studies and HRM 

Commerce 

Economics 

Logistics and Facility Management 

Since IFA students continue in one of the study programmes mentioned above, we refer to the 

prospectuses of these main phase programmes for a more detailed description of the domains. 


1.5 Professions IFA students are educated for 

Below examples of positions which ABS graduates are hired for are: 

CS graduates: 

Marketing communication executive 

Public relations assistant 

Marketing communication advisor 

Account director 

(marketing) communication manager, 

Public relations manager 

Senior account manager 

Corporate communication manager 

IBMS graduates: 

International marketing consultant 

Export manager 

International account manager 

International sales manager 

IFC graduates: 

Analyst manager 

Account manager 

Financial consultant 

Information-system consultant 

(financial) controller 

Corporate quality manager 

Risk or treasury manager 

HRQM graduates: 

Training officer 

Recruitment officer 

Staffing consultant in an employment agency 

Management consultant in organizations 

Quality control officer 

(junior) business consultant 

LM graduates: 

Logistics manager 

Head of physical distribution 

Logistics analyst 

Distribution manager 

Purchaser 

Production planner 

1.6 Professional tasks and competencies 

The ABS study programme is based on the tasks and competencies required of graduates to 

start working in the professional field. By carrying out professional tasks you gain and develop 

knowledge, skills and a good professional attitude. In the international first year, student make 

a start carrying out the first few professional tasks and gaining the first competencies. 

All professional tasks and competencies relevant for the IFA are listed in appendix 1 of the 

Teaching and Examination Regulations (TER). For more detailed information about this, we 

therefore refer students to this appendix. 

1.7 Relation between competencies and Dublin descriptors 

In accounting for the level of the study programmes, ABS uses the Dublin descriptors as a 

benchmark. The study programmes have linked its exit qualifications to the appropriate Dublin 

descriptor. This analysis shows that all Dublin descriptors can be found back in the exit 


qualifications of the study programmes. To read more about the relation between the 

competencies and Dublin descriptors per study programme, we refer to the prospectuses of 

the main phase programmes. 


2. ARNHEM BUSINESS SCHOOL 

2.1 International Education 

What does international education mean at Arnhem Business School? 

International Curriculum 

Apart from language training, much attention is paid to international aspects within all 

modules. This varies from modules like marketing, management and finance to the business 

plan project in which cooperation with students from different nationalities is key. 

Foreign Languages 

International contacts require a good command of foreign languages. Arnhem Business School 

recognises this and therefore pays great attention to foreign language training. Within the 

international programmes one foreign language, apart from English, is compulsory. Language 

training takes place in modern language laboratories. Language learning, supported by study 

and/or placement abroad, leads to a high proficiency in foreign languages, which is 

increasingly important when applying for a job. 

Studying Abroad 

Students have the possibility within most programmes to study at a foreign university or 

business school. Within the international programmes it is compulsory to study abroad for at 

least one semester. The foreign universities and business schools at which programmes can be 

attended are always institutes with which Arnhem Business School has a good relationship, so 

that students can study as exchange students. 

Placement Abroad 

Additional international experience is gained by carrying out a placement for a foreign 

company. This placement abroad is compulsory within the international programmes. Arnhem 

Business School often assists with obtaining placements, so that the quality of the placements 

and good counselling during placements is guaranteed. Most placements are within Europe but 

it is also possible to do a placement outside Europe. In the latter case, students will often find 

the placement company themselves. Students are encouraged to carry out their placement 

and study abroad in different countries, one of which should be in the student‘s foreign 

language area. 

Graduation Assignment 

Students of Arnhem Business School carry out a graduation assignment; in the case of 

international programmes this should be with a company which operates internationally. These 

assignments can be a continuation of a foreign placement or can be obtained in co-operation 

with one of the Chambers of Commerce. 

International Lecturers 

Education without international lecturers or without lecturers with international experience can 

never really be international education. Arnhem Business School employs several international 

lecturers, mainly for the programmes that are internationally oriented. Foreign guest lecturers 

are frequently invited to lecture on specialist or topical subjects. 

International Students in Arnhem 

A majority of the students studying in one of our international programmes comes from 

abroad. Arnhem Business School also offers students of partner universities the possibility to 

study in Arnhem for one or two semesters as exchange students. 

International Co-operation 

ABS has been and is involved in a number of international co-operation projects throughout 

the world including research, curricula development and technology transfer. 

Internationalisation is impossible without extensive international contacts and therefore 

Arnhem Business School is a member of a number of European networks (amongst them 


'Socrates') in order to facilitate international co-operation, in particular the exchange of 

students and staff. 

2.2 The International Office 

The task of the International Office is to encourage and facilitate Arnhem Business School's 

internationalisation. The office stimulates and assists the staff of the study programmes in the 

realisation of all international activities. The office is responsible for the: 

- development and maintenance of relations with all foreign partner institutions; 

- coordination of university networks; 

- application and administration of subsidies for international activities; 

- administration of subsidies to students for their international studies and placements; 

- accommodation of exchange students; 

- support of the Study Abroad Coordinators; 

- management of the Placement Abroad Coordinators. 

2.3 Partner Universities 

A complete and updated list of names of the foreign universities and business schools at which 

international programme students can study during the study abroad is available on FEM- 

Insite. Please go to Insite HAN – Arnhem Business School – International Office – Study 

abroad – partner universities. Here you will find the most recent information. 


3 ORGANISATION OF FOUNDATION YEAR 

3.1 Management and Staff of IFA 

Department Directors Mr Gert de Groot room E2.12 

Ms Masja van Fruchten room E2.10 

IFA Coordinator Ms Pauline Sleven room E1.11 

Senior SCC Mrs Astrid Spree room C1.09 

Admissions Office Mrs Giesbers room E1.07 

Mrs Kuhne room E1.07 

Mr Rensen room E1.07 

Mrs Vegter room E1.07 

3.2 Student Support 

Senior SCC (Senior Study Career Coach) 

The Senior SCC provides support and coaches, informs and advises students during their 

studies. Coaching also involves discussing problems caused by external conditions that affect 

the study results negatively. The Senior SCC helps the student to find suitable solutions. She 

can make suggestions to the IFA Coordinator regarding extra facilities in case of illness, 

handicap or other special circumstances. The Senior SCC advises the IFA Coordinator about 

waiving or changing the negative binding study advice in exceptional personal circumstances, 

which have to be discussed with the Senior SCC as soon as these circumstances occur. 

Students can consult the Senior SCC about student grants or other legal aspects. The Senior 

SCC for IFA students is Mrs Astrid Spree. 

External contacts like UAF, SSNA can address themselves to the Senior SCC for first year 

students. 

Information about students the Senior SCC has access to or has been given to her 

will always be treated confidentially and no information is given to others without 

clear permission of the student involved. 

SCC (Study Career Coach) 

The SCC's task is to inform and coach the IFA students in the first year and help them solve 

problems related to their studies. The SCC has a different task from the Senior SCC who 

gives advice on students' personal and private problems. 

Tasks and responsibilities of the SCC 

The main task of the SCC is to supervise and coach the student in the first and second study 

year. The SCC is there to help them develop relevant competencies and become more 

independent and responsible for their own study process. 

- the SCC supports the student in choosing good ways to study 

- the SCC supports the student in reflecting on their study career, study planning, study 

progress and study choices 

- the SCC organises group meetings to pass on important and relevant SCC information to 

their SCC class. 

- the SCC has individual meetings with students in which a personal development plan is 

discussed and in which study planning and results are discussed. 

- the SCC has at least three individual talks with the student, both in the first and in the 

second year 

- especially in the international groups, the SCC has the task to encourage students to 

increase their intercultural awareness so as to work well in an international environment 

SCC programme in the first year 

In the first semester, weekly SCC classes are scheduled in the timetable, in which important 

information is passed on by the SCC. This is to make sure that students, who have just arrived 


at ABS, will quickly find their way around school and will understand how the study 

programme works. 

Besides the weekly classes, students have their first individual meeting with the SCC. In the 

course of the first semester, students start compiling their personal development plan (PDP), 

which is discussed in the second individual meeting, together with the study results so far, at 

the end of the first semester. During the semester the SCC is always available to discuss study 

results and/or other issues raised by the student. 

In the second semester, the weekly SCC classes focus on self-reflection, intercultural 

awareness and making a well-founded decision regarding the main phase study programme. 

Where relevant, information is passed on in these group meetings as well. On top of these 

classes, the SCC will continue with individual meetings, either on invitation of the SCC or on 

the student‘s request. In addition, students complete their PDP for the first year of study and 

have one last individual meeting to discuss the PDP. 

3.3 Consultation 

Group Representatives 

At the start of lecture period 2, each IFA group elects two group representatives who will take 

place in the ABS student council. The group representatives keep in touch with the IFA 

Coordinator, supplies his/her group with information and represents his/her group during 

study programme consultations that take place several times a year. 

Study Programme Consultation 

The OPC ‗opleidingscommissie‘ has an advisory role when it comes to drawing up and 

implementing rules and regulations. More information can be found in part two of the ‗study 

programma charter‘. 

3.4 Boards of Examiners and Board of Appeal 

Boards of Examiners 

The Board of Examiners of the International Business and Communication Institute conducts 

the IBMS final examinations, as well as the propaedeutic examinations of the International 

Business and Communication Institute .The Board of Examiners takes care of the relevant 

examinations and everything connected with them. A student can contact the Board of 

Examiners in cases of appeal. Information on how to do so can be found in part two of the 

‗degree programme statute‘. 

Board of Appeal 

The regulations for the HAN Board of Appeal have also been included in part two of the ‗study 

programma charter‘. 


4. FACILITIES AT ARNHEM BUSINESS SCHOOL 

4.1 Introduction 

This chapter deals with the most important departments/offices/centres student will have 

direct contact with during their studies. 

Students will receive e-mails from staff members and are therefore obliged to 

check and use their HAN e-mail account! 

4.2 Student Information Desk (In Dutch: Het Vraagpunt) 

Students can visit the Student Information Desk regarding the following issues: 

- general questions (about ABS) 

- manual enrolment/ disenrolment for exams 

- official proof of enrolment 

- official grade list (signed and stamped) from HAN-SIS 

- picking up propaedeutic certificate 

- picking up forms to apply for exemptions 

- presence/absence of lecturers 

- questions regarding student card 

- questions about Studielink and DUO 

- questions about exam enrolment 

- replacement of student card 

- reservation of classrooms 

Student Card 

At the start of your first academic year a student card will be issued. The student card is proof 

of enrolment at Arnhem Business School and is also a chip card with which all payments at 

ABS are made. The loss of the card means loss of the debit amount on the card and extra 

costs for a new one. 

Withdrawal during the Academic Year 

In this case the procedure is as follows: report to both the Study Career Coach and the IFA 

Coordinator and contact the Senior SCC for an exit interview. In some cases (e.g. if this is 

your first year of enrolment or in case you are severely ill) a student can apply for 

disenrolment. In case of disenrolment there may be a right of getting the college fee partially 

refunded. Ask the Senior SCC for the options and consequences. In other cases you will be 

removed from the records on August 31 of the current academic year. 

Exemptions 

Students can apply for exemptions with the Senior SCC. Please note: exemptions are (only) 

awarded grade 6.0. and are only awarded per complete study unit. 

Reservation of Classrooms and Facilities 

You can reserve classrooms, completing a form at the Student Information Desk. Meeting 

rooms and other facilities can be reserved at the CSP (at the reception). In case of educational 

activities (e.g. projects) a classroom should be reserved at least five days in advance. It is also 

possible to use classrooms for other activities like congresses, guest lectures, etc. This can 

only be done upon a written request made to the Student Information Desk. 


The Student Information Desk is also responsible for updating the information monitors that 

can be found throughout the school. 

Information Monitors 

The monitors provide information about daily time table changes from 08.45 hours. 

Circulating pages show the information about the current day. Lecturers whose 

names appear on the monitor at 15.00 hours will still be absent the following day. 

The information monitors can also be checked at home via Insite HAN! 

4.3 Computer Centre 

The Computer Centre supports users of the computer facilities within ABS. 

Its activities comprise: 

- technical management of the facilities; 

- support/supervision and assistance to users (help desk). 

At the help desk staff will help you in case of problems with the equipment or programmes at 

school, and they will assist you regarding the following: 

- software support; 

- printing on the laser printer; 

- scanning of texts/pictures; 

- copying of packages for which SURF licenses have been obtained. 

Opening Hours 

The Computer Centre is open during the whole study year, daily from 09.00 to 17.00 hours. 

During holidays only technical support (no desk service) is available from 10.00 to 16.00 

hours. 

Free Practical Training 

Free practical training times for students are: 

- daily from 09.00 - 17.00 hours; 

- during class periods on Tuesday and Thursday evenings from 17.00 - 19.00 hours. 

Schedules are published on a weekly basis near all the computer rooms showing the lectures 

for the coming week. Free training is possible at times that there are no lectures. Students 

who wish to reserve extra computer time, for instance for a project, or final assignment, can 

make an appointment with the technical manager. 

4.4 Study Centre 

Daily opening hours from 08.30 - 16.30 hours and Tuesday and Thursday evenings from 18.00 

- 21.00 hours. During holidays there are limited opening hours. Always consult the Study 

Centre publication board for this. 

Lending 

A maximum of four books or theses can be borrowed simultaneously. Magazines, bound 

volumes of magazines, placement reports and loose-leaf reference books cannot be borrowed; 

they can only be consulted in the Study Centre. If books, reports, articles from magazines are 

not available in the Study Centre, they can be applied for via the IBL (Inter Bibliothecaire 

Leenverkeer - Inter-Media Centre loan). More information can be obtained from the librarians. 

Borrowing time is four weeks. In case this period is exceeded a fine is payable. 

Other Services 

The following services are available in the Study Centre: an automated catalogue system, a 

computer with CD-ROM player, two telephones for projects, and Internet facilities. Arnhem 

Business School students may make use of the Openbare Bibliotheek (public library) in 

Arnhem and the RUN (Radboud Universit Nijmegen) facilities in Nijmegen. 


4.5 Finance department 

This department is responsible for collecting the tuition fees. Students can visit the department 

to pay their tuition fee at once with a bank card. The department is not situated in the ABS 

building but at Beverweerdlaan (opposite the bus stop and next to garden centre Intratuin). 

4.6 Copy Shop 

In certain cases it is possible to have photocopies made for assignments within the framework 

of your study. Especially when larger numbers of copies have to be made you should contact 

the Copy Shop. If you need colour copies you should also contact the Copy Shop. In general, 

copies are for your own account, unless - for projects, etc. - other arrangements have been 

made. Copiers are available throughout the building for use by the students, which can be 

operated with the student card. 


5 EXAM PROCEDURES 

5.1 Exam schedule 

Before the start of the exam enrolment period, the examination schedule will be announced on 

Insite HAN ► Arnhem Business School ► timetables ► exam schedule by study 

5.2 Enrolment exams 

Please take note: students are responsible themselves for correct exam enrolment via HAN- 

SIS! Students who wish to enrol for an exam need to do so within the regular enrolment 

period. Students are allowed (maximally) two exam enrolments per academic year. The 

academic year runs from 1 September till 31 August. If there are important reasons why a 

student should be given a third chance to sit an exam they must to make an appointment with 

Senior SCC Mrs Astrid Spree. 

If students fail to enroll, they can fill in a ‗report exam enrolment‘ form during the enrolment 

period. This form can be found on Insite HAN ► Arnhem Business School ► timetables ► 

report exam enrolment 

Registration periods and review dates of academic year 2011-2012 

Examination period Enrolment Review 

1 st period (V1) 

26 September to 3 October 

inclusive 

21 & 23 November 

(evenings) 

2 nd period (V2) + resits 1 st 

5 December to 12 December 6, 8 & 10 February 

period (H1) 

inclusive 

(evenings) 

3 rd period (V3) + resits 2 nd 

period (H2) 

27 February to 5 March 

inclusive 

23 & 25 April (evenings) 

4 th period (V4) + resits 3 rd 

period (H3) 

14 May to 21 May inclusive 21 June (daytime) 

resits 4 th period (H4) 21 June & 22 June 5 July (daytime) 

The data mentioned above are subject to change; always check FEM Insite for most recent 

and other information. 

Enrolment outside registration period is not possible. Disenrollment for exams can take 

place after the enrolment period via the ‗report exam enrolment‘ form on Insite. 

Two exams at the same time 

In case two exams take place at the same time, the exams office will make sure students can 

sit both exams consecutively, in the same room. Please note that this arrangement will not be 

indicated on your personal exam time table. The personal time table will still show the original 

starting time of the exams. 

Personal exam schedule 

In the week prior to the exam weeks, the personal schedule will be published on Friday. Here 

students can see which exam they need to do in which classroom and at what time. Go to 

Insite HAN ► Arnhem Business School ► timetables ► personal exam schedule 

Writing materials at examinations 

Only blue or black ink is allowed for assignments on regular answer sheets. 

If you have to tick answers on a computer read answer sheet you must use a pencil. 


What to do if students are not allowed at exams? 

If entry controls show students who are not mentioned on the attendance list but these 

students have enrolled, they can report to the information desk (‗het Vraagpunt‘), where 

possible enrolment is checked. In case of enrolment, students receive a written confirmation of 

registration and classroom referral to where the exam is taken. 

5.3 How to enrol for exams in practice? 

Students have to enrol for exams in HAN-SIS. An elaborate manual on how HAN-SIS works 

can be found on the IFA Scholar site under IFA information – Essential IFA info. 

Below you see the HAN-SIS screen of a student: 

In HAN-SIS exams are called SCA‘s (Summative Competence Assessments). As you can see a 

student can register for an exam and cancel it if they do not want to sit an exam and keep 

their chance. Exam enrolment only applies to exams which have the status OPEN. TIP: double 

click twice on Status and the OPEN exams will be first on the list. Make sure you select 

Register and Cancel SU test enrolment (tests in the study unit) and NOT SU 

enrolment (as you are automatically enrolled in each study unit). 

5.4 Grades 

Grades obtained by students are entered in HAN-SIS by lecturers. Students should check their 

grades themselves and contact the lecturer concerned in case of inaccuracy. Deadlines for 

lecturers when to have entered grades in HAN-SIS are published in the diary. Do not email 

lecturers about your grades before those deadlines! 

Students can get an official grade list at the student information desk (Vraagpunt). They can 

also print one themselves (look under ‗rapport‘) in HAN-SIS. 

5.5 What else can be found in HAN-SIS? 

In HAN-SIS every student is linked to certain study units (SUs). Students have to check 

themselves if these are the correct ones (especially where the foreign language and optional 

courses are concerned!). 

After each semester the averages of the study units are weighed and credits are awarded 

(where applicable). Students can then see how many credits they have gained. 


5.6 Rules for exam review 

By exam review is meant that you are allowed to check your corrected exams to learn from 

your mistakes and, if valid, fill out a protest about the grade obtained. 

1. Bags and coats must be placed in front of the room. 

2. The invigilator may ask for a valid student card for identification at any time. 

3. The student is to follow the instructions set by the invigilator. 

4. It is not allowed to use any writing material other than the green pens provided by 

the invigilator. 

5. It is not allowed to make notes in or add changes to your own work. 

6. It is not allowed to make notes in or add changes to the answer keys of the exams. 

7. It is not allowed to either take standard answer keys or exam questions with you or 

make copies of them, or to copy any of your own answers. 

8. Carefully fill out all information required on the protest form. 

9. Protests will only be dealt with if they are well founded with respect to contents. 

10. Exam review is only possible on set dates, which can be found in the ABS year 

diary. 

11. In case of any obscurities before and/or during the exam review sessions, please 

turn to the student information desk. 


6. OVERVIEW IFA CURRICULUM 

6.1 General structure of four year international bachelor programmes at ABS 

First Year and Main Phase 

The study programme is divided into a first year and a three-year main phase. 

The propaedeutic examinations complete the first year and the finals complete the main 

phase. 

Study Units, Modules and Weighting Factors and Credits 

As required by Dutch Law, the international study programmes are divided into study units 

and the study load is expressed in credits. A study unit is a composition of theoretical and 

practical components. Within Arnhem Business School the study units consist of modules. A 

module is a comprehensive quantity of theory or practical training or other educational 

activity, offered in a period of 6 or 12 weeks and is concluded by assessments. 

The normative study load per academic year is 1680 hours, composed of 42 weeks of 40 

hours. A European Credit (EC) is a 28-hour study load, so that the study load of an academic 

year is 60 ECs. With a four-year study programme the total study load is 240 ECs: 60 for the 

foundation year and 180 for the main phase. The credits of the international study 

programmes are divided between several study units. 

Semesters, Clusters, and Groups 

The academic year is divided into two semesters. 

Also, the study programme per year is subdivided into two halves, called clusters. Each 

cluster comprises a fixed set of modules. 

The clusters are: 

A and B clusters of the first year (first year) 

C and D clusters of the second year (main phase) 

E and F clusters of the third year (main phase) 

G and H clusters of the fourth year (main phase) 

All first year students who start in September start with A-cluster in semester one. In February 

they continue their studies in B-cluster. Students who start in February start with A- cluster; in 

the next academic year they continue with B-cluster. 

This approach has the following advantages: 

- in principle, most modules are offered twice a year and students can sit the exams of 

modules twice within one year. 

- study delay should be limited to one semester in most cases. 


The general composition of the BLM/CS/HRQM/IBMS/IFC programme is: 

Semester Start in September Start in February Semester 

1 IFA A-cluster 

2 IFA B-cluster IFA A-cluster 1 

3 2 nd year C or D -cluster IFA B-cluster 2 

4 2 nd year D or C-cluster 2 nd year C or D-cluster 3 

5 

6 

3 rd year E (study abroad) or 

F (placement abroad) 

3 rd year F (placement abroad) or 

E (study abroad) 

7 4 th year G-cluster 

2 nd year D or C-cluster 4 

3 rd year E (study abroad) or 

F (placement abroad) 

3 rd year F (placement abroad) or 

E (study abroad) 

8 4 th year H-cluster or G-cluster 4 th year G-cluster 7 

4 th year H-cluster or G-cluster 8 

Clusters are sub-divided into two periods of six lecture weeks respectively, and two 

examination weeks. A module usually covers one period. Modules are examined subsequently 

to the lecture weeks in the same period. In general no more than 6 modules per period are 

offered simultaneously. 

The students are placed in international groups in which they follow the modules of a certain 

cluster. The maximum number of students in one group is 32. 

Languages 

All IFA students must study at least one foreign language. Students wishing to take more than 

one language may do so (if it fits in with their timetable), but this is over and above their 

normal study load. Students must inform the IFA Coordinator if they wish to study an extra 

language. 

Re-sits 

A student can re-sit a part examination whenever it is offered in one of the V or H periods. 

The rule for re-sits is: the last grade holds. The student is entitled to sit an exam or 

assessment covering the same course materials twice an academic year. If he/she takes a resit 

at a later stage, the exam will cover the course topics covered in the period concerned. 

It is the student‘s responsibility to ensure that they are present for the exam and re-sit 

periods. Exams and assessments cannot be faxed or sent to students while they are abroad. 

Propaedeutic examinations 

A student has passed the propaedeutic examinations if they have completed each study unit 

with a weighted average of 5.5 or more, no grades under 4.0 and a pass for modules SCC. See 

the IBMS Teaching and Examination Regulations (TER) for further details (this TER also applies 

to (IFC, LM, CS and HRQM students). 

Binding Negative Study Advice 

Students will be issued a Binding Negative Study Advice when they have not obtained 45 ECs 

at the end of the academic year. This means they cannot continue their studies in the same 

institute of ABS anymore. Please see IBMS TER for further details. 

IFA Prospectus 2011-2012, author: Pauline Sleven 19 

5 

6

6.2 Overview of IFA Modules and Weighting Factors and Credits 

IFA Modules A-cluster 

WF= Weighting Factor 

Management & Accounting (AMA) 7.5 EC 

Period 1 WF Period 2 WF 

AMA-ACF1B 33% AMA-ACF2A 33% 

AMA-MAN1C 34% 

Marketing & Logistics (AML) 7.5 EC 


AML-MKT1C 33% AML-MKT2C 33% 

AML-LOG1B 34% 

Business Plan (ABP) 15 EC 


ABP-ENG1D 10% ABP-ENG2E 10% 

ABP-BSP1C (2 periods) 40% 

ABP-TPM2D (2 periods) 10% 

ABP-RST1D 10% ABP-RST2D 20% 

ABP-SCC1A (2 periods) 0% 

International Communication: Dutch (BID)* 5 EC 


BID-DUT1D 15% BID-DUT2E 25% 

Period 3 Period 4 

BID-DUT3D 30% BID-DUT4E 30% 

International Communication: French (BIF)* 5 EC 


BIF-FRB1B 50% BIF-FRB2B 50% 

International Communication: German (BIG)* 5 EC 

Period 1/3 WF Period 2/4 WF 

BIG-GER1A 50% BIG-GER2A 50% 

International Communication: Spanish (BIS)* 5 EC 


BIS-SPL1C 25% BIS-SPL2C 25% 

Period 3 Period 4 

BIS-SPL3C 24% BIS-SPL4C 26% 


* Students choose one foreign language. In general the language modules start in A-cluster 

and continue in B-cluster (with the exception of French, depending on the level of the 

student). After B-cluster credits will be awarded. 

Pre-course French (APF) 0 EC 


APF-FRD3A (2 periods) 0% 

A student who has chosen French as a foreign language will have to do a test to determine 

his/her level. If their level is sufficient students can take part in the modules for which credits 

are awarded (FRB1B/FRB2B). If their level is not sufficient students must take part in the precourse 

before starting with the higher level. 


IFA Modules B-cluster 

WF= Weighting Factor 

Stream Specific Module Communication (BMC)* 5 EC 


BMC-SMC1C 50% BMC-SMC2C 50% 

Stream Specific Module Finance (BMF)* 5 EC 


BMF-SMF1B 20% BMF-SMF2C 80% 

Stream Specific Module IBMS (BMI)* 5 EC 


BMI-SMI1C (2 periods) 100% 

Stream Specific Module Logistics (BML)* 5 EC 


BML-SML1B (2 periods) 100% 

Stream Specific Module Management (BMM)* 5 EC 


BMM-SMM1B (2 periods) 100% 

* Students follow the stream specific module that belongs to their registered main phase 

choice!! 

CS = module communication 

IBMS = module IBMS 

IFC = module finance 

LM = module logistics 

HRQM = module management 

Economics and Business Communication (BEB) 5 EC 


BEB-ECN1D 18% BEB-ECN2D 42% 

BEB-BUC1D 12% BEB-BUC2D 28% 

Operational Plan (BOP) 15 EC 


BOP-OPL1B (2 periods) 50% 

BOP-MIF1D 16% BOP-MIF2D 17% 

BOP-RST3D 6% BOP-RST4D 11% 

BOP-SCC2A (2 periods) 0% 


6.3 Examination Schedule International First year 

In this schedule you will find the methods of assessment for each module and the examination 

periods. Furthermore, you will see what the WF is attached to each part examination. 

IFA-A cluster: 

Management & Accounting 7.5 EC 

Module WF Assessment WF per Cluster Period Resit During 

assessment 

V H class 

AMA-ACF1B 33% AMAACF1B.1 33% A 1, 3 1, 3 - 

AMA-ACF2A 33% AMAACF2A.1 33% A 2, 4 2, 4 - 

AMA-MAN1C 34% AMAMAN1C.1 24% A 2, 4 2 ,4 - 

AMAMAN1C.5 10% A 2, 4 yes 

Marketing & Logistics 7.5 EC 


assessment 

V H class 

AML-LOG1B 34% AMLLOG1B.1 34% A 1, 3 1, 3 - 

AML-MKT1C 33% AMLMKT1C.1 20% A 1, 3 1, 3 - 

AMLMKT1C.6 13% A 1, 3 yes 

AML-MKT2C 33% AMLMKT2C.1 20% A 2, 4 2, 4 - 

AMLMKT2C.6 13% A 2, 4 yes 

Business Plan 15 EC 


assessment 

V 

1+2, 

H class 

ABP-BSP1C 40% ABPBSP1C.5 40% A 3+4 

1+2, 

yes 

ABP-TPM2D 10% ABPTPM2D.5 10% A 3+4 yes 

ABP-ENG1D 10% ABPENG1D.1 5% A 1, 3 1, 3 - 

ABPENG1D.4 5% A 1, 3 1, 3 - 

ABP-ENG2E 10% ABPENG2E.1 5% A 2, 4 2, 4 - 

ABPENG2E.6 5% A 2, 4 2, 4 yes 

ABP-RST1C 10% ABPRST1D.1 10% A 1, 3 1, 3 - 

ABP-RST2C 20% ABPRST2D.2 20% A 2, 4 

1+2, 

2, 4 - 

ABP-SCC1A* 0% ABPSCC1A.5 0% A 3+4 yes 

*Even though the WF of ABPSCC1A is 0%, in order to get awarded 15 EC you must have 

passed this module (√). If not, no credits will be awarded! 

International Communication: Dutch 5 EC 


assessment 

V H class 

BID-DUT1D 15% BIDDUT1D.1 15% A 1, 3 1, 3 - 

BID-DUT2E 25% BIDDUT2E.1 15% A 2, 4 2, 4 - 

BIDDUT2E.6 10% A 2, 4 yes 

BID-DUT3D 30% BIDDUT3D.1 20% B 1, 3 1, 3 - 

BIDDUT3D.3 10% B 1, 3 1, 3 yes 

BID-DUT4E 30% BIDDUT4E.1 20% B 2, 4 2, 4 - 

BIDDUT4E.4 10% B 2, 4 yes 


Pre-course French 0 EC 


assessment 

V H class 

APF-FRD3A 0% APFFRD3A.1 0% A 2 yes 

APFFRD3A.0 0% A 1 + 2 yes 

APFFRD3A.3 0% A 2 yes 

International Communication: French 5 EC 


assessment 

V H class 

BIF-FRB1B 50% BIFFRB1B.1 30% B 3 3 - 

BIFFRB1B.3 20% B 3 yes 

BIF-FRB2B 50% BIFFRB2B.1 30% B 4 4 - 

BIFFRB2B.9 20% B 4 yes 

International Communication: German 5 EC 


assessment 

V H class 

BIG-GER1A 50% BIGGER1A.1 30% A 2, 4 

1+2, 

yes 

BIGGER1A.3 5% A 3+4 

1+2, 

yes 

BIGGER1A.4 15% A 3+4 yes 

BIG-GER2A 50% BIGGER2A.1 30% B 2, 4 

1+2, 

yes 

BIGGER2A.3 5% B 3+4 

1+2, 

yes 

BIGGER2A.4 15% B 3+4 yes 

International Communication: Spanish 5 EC 


assessment 

V H class 

BIS-SPL1C 25% BISSPL1C.1 25% A 1, 3 1, 3 - 

BIS-SPL2C 25% BISSPL2C.1 25% A 2, 4 2, 4 - 

BIS-SPL3C 24% BISSPL3C.1 24% B 1, 3 1, 3 - 

BIS-SPL4C 26% BISSPL4C.3 7% B 2, 4 2, 4 - 

BISSPL4C.4 19% B 2, 4 2, 4 - 


IFA-B cluster: 

Economics and Business Communication 5 EC 


assessment 

V H class 

BEB-ECN1D 18% BEBECN1D.1 18% B 1, 3 1, 3 - 

BEB-ECN2D 42% BEBECN2D.1 42% B 2, 4 2, 4 - 

BEB-BUC1D 12% BEBBUC1D.1 12% B 1, 3 1, 3 - 

BEB-BUC2D 28% BEBBUC2D.1 12% B 2, 4 2, 4 - 

BEBBUC2D.5 6% B 2, 4 2, 4 - 

BEBBUC2D.9 10% B 2, 4 yes 

Stream Specific Module Communication 5 EC 


assessment 

V H class 

BMC-SMC1C 50% BMCSMC1C.1 50% B 1, 3 1, 3 - 

BMC-SMC2C 50% BMCSMC2C.1 50% B 2, 4 2, 4 - 

Stream Specific Module Finance 5 EC 


assessment 

V H class 

BMF-SMF1C 20% BMFSMF1C.1 20% B 1, 3 1, 3 - 

BMF-SMF2C 80% BMFSMF2C.1 50% B 2, 4 2, 4 - 

BMFSMF2C.5 30% B 2, 4 yes 

Stream Specific Module IBMS 5 EC 

Module WF Assessment WF per 

assessment 

BMI-SMI1C 100% BMISMI1C.4 100% B 

Cluster 

Period Resit During 

V 

1+2, 

H class 

3+4 - 

Stream Specific Module Logistics 5 EC 


assessment 

V H class 

BML-SML1B 100% BMLSML1B.1 60% B 2, 4 2, 4 - 

BMLSML1B.5 40% B 2,4 yes 

Stream Specific Module Management 5 EC 


assessment 

V H class 

BMM-SMM1B 100% BMMSMM1B.1 60% B 2, 4 yes 

BMMSMM1B.6 40% B 2, 4 yes 


Operational Plan 15 EC 


assessment 

V H class 

BOP-OPL1B 50% BOPOPL1B.0 13% B 1, 3 yes 

BOPOPL1B.5 17% B 2, 4 yes 

BOPOPL1B.6 10% B 2, 4 

1+2, 

yes 

BOPOPL1B.9 10% B 3+4 yes 

Lecture 

week 6 

of 

period 1 

or 3 

BOP-MIF1D 16% BOPMIF1D.2 16% B 

V2, 

V4 

BOP-MIF2D 17% BOPMIF2D.2 17% B 2, 4 2, 4 no 

BOP-RST3D 6% BOPRST3D.1 6% B 1, 3 1, 3 - 

BOP-RST4D 11% BOPRST4D.2 11% B 2, 4 

1+2, 

2, 4 - 

BOP-SCC2A* 0% BOPSCC2A.5 0% B 3+4 yes 

V yes/ 

H no 

* Even though the WF of ABPSCC2A is 0%, in order to get awarded 15 EC you must have 

passed this module (√). If not, no credits will be awarded! 


6.4 Abbreviations explained 

The first capital letter in the combination is that of the cluster the study unit is in, the following 

two capital letters are the abbreviation of the name of the study unit. Then the abbreviation of 

the module follows plus the number and version. 

So AMA-ACF1B means 

Cluster: A 

Abbreviation study unit: MA (Management & Accounting) 

Abbreviation of module: ACF (Accounting and Finance) 

Number : 1 = 1 st module course, 2 = 2 nd module course etc. 

Version : as it is not A, there have been changes once 

Abbreviations of study units 

ABP : A-cluster, Business Plan 

AMA : A-cluster, Management and Accounting 

AML : A-cluster, Marketing and Logistics 

APF : A-cluster, pre-course French 

APG : A-cluster, pre-course German 

BEB : B-cluster, Economics and Business Communication 

BID : B-cluster, International Communication : Dutch 

BIF : B-cluster, International Communication : French 

BIG : B-cluster, International Communication : German 

BIS : B-cluster, International Communication : Spanish 

BMC : B-cluster, (stream specific) module Communication 

BMF : B-cluster, (stream specific) module Finance 

BMI : B-cluster, (stream specific) module IBMS 

BML : B-cluster, (stream specific) module Logistics 

BMM : B-cluster, (stream specific) module Management 

BOP : B-cluster, Operational Plan 

Abbreviations of modules: 

ACF: Accounting and Finance 

BSP: Business Plan 

BUC: Business Communication 

DUT: Dutch 

ECN: Economics 

ENG: English 

FR: French 

GE: German 

LOG: Logistics 

MAN: Management 

MIF: Management Information 

MKT: Marketing 

OPL: Operational Plan 

RST: Research and Statistics 

SCC: Study Career Coaching 

SM…: Stream Specific Module (of a study programme) 

SPL: Spanish 

TPM: Training Personal Management 


6.5 List of extensions for part examinations/assessments 

Assessments: 

1 = written exam 

2 = computer test 

3 = listening 

4 = oral 

5 = hand in assignment 

6 = presentation 

7 = project 

8 = portfolio 

9 = continuous assessment/participation 

0 = others 

6.6 Explanation exam schedule 

After lecture period 1, regular exam period V1 takes place. After lecture period 2, regular 

exam period V2 takes place and resit exam period H1. After lecture period 3, regular exam 

period V3 takes place and resit exam period H2. After lecture period 4, regular exam period V4 

takes place and resit exam period H3. After resit exam period H3, resit exam period H4 takes 

place. 

V1 � V2, H1 � V3, H2 � V4, H3 � H4 


6.7 Exam codes per curriculum 

Curriculum Curriculum Curriculum 

2009-2010 starters 2010-2011 starters 2011-2012 starters 

AMAACF1B.1 AMAACF1B.1 AMAACF1B.1 

AMAACF2A.1 AMAACF2A.1 AMAACF2A.1 

ABPBSP1C.5 ABPBSP1C.5 ABPBSP1C.5 

BEBBUC1D.1 BEBBUC1D.1 BEBBUC1D.1 



BEBBUC2D.5 (added!) BEBBUC2D.5 BEBBUC2D.5 

BIDDUT1D.1 BIDDUT1D.1 BIDDUT1D.1 

BIDDUT2E.9 BIDDUT2E.6 BIDDUT2E.6 


BIDDUT3D.1 BIDDUT3D.1 BIDDUT3D.1 


BIDDUT4E.9 BIDDUT3D.3 (added!) BIDDUT3D.3 

BIDDUT4E.4 (added!) BIDDUT4E.4 

BEBECN1C.1 BEBECN1C.1 BEBECN1D.1 

BEBECN2C.1 BEBECN2C.1 BEBECN2D.1 

ABPENG1D.1 ABPENG1D.1 ABPENG1D.1 

ABPENG1D.4 (added!) ABPENG1D.4 ABPENG1D.4 

ABPENG2E.1 ABPENG2E.1 ABPENG2E.1 

ABPENG2E.6 ABPENG2E.6 ABPENG2E.6 

BIFFRB1B.1 BIFFRB1B.1 BIFFRB1B.1 




BIGGEB1D.4 BIGGEB1D.4 BIGGER1A.1 (new) 

BIGGEB1D.1 BIGGEB1D.1 BIGGER1A.3 (new) 

BIGGEB1D.6 removed BIGGER1A.4 (new) 

BIGGER2A.1 (new) 



AMLLOG1B.1 AMLLOG1B.1 AMLLOG1B.1 

AMAMAN1C.1 AMAMAN1C.1 AMAMAN1C.1 

AMAMAN1C.5 AMAMAN1C.5 AMAMAN1C.5 

BOPMIF1C.2 BOPMIF2D.2 BOPMIF2D.2 

BOPMIF1C.5 BOPMIF1D.2 BOPMIF1D.2 

AMLMKT1C.1 AMLMKT1C.1 AMLMKT1C.1 




BOPOPL1B.9 BOPOPL1B.9 BOPOPL1B.9 




ABPRST2C.2 ABPRST2C.2 ABPRST2D.2 

BOPRST4C.2 BOPRST4C.2 BOPRST4D.2 

ABPRST1C.1 ABPRST1C.1 ABPRST1D.1 

BOPRST3C.1 BOPRST3C.1 BOPRST3D.1 

BMCSMC1B.1 BMCSMC1C.1 BMCSMC1C.1 

BMCSMC2C.1 BMCSMC2C.1 

BMFSMF1B.1 BMFSMF1C.1 BMFSMF1C.1 

BMFSMF2C.1 BMFSMF2C.1 



BMISMI1C.4 BMISMI1C.4 BMISMI1C.4 

BMLSML1B.1 BMLSML1B.1 BMLSML1B.1 

BMLSML1B.5 (added!) 

BMMSMM1B.1 BMMSMM1B.1 BMMSMM1B.1 

BMMSMM1B.6 BMMSMM1B.6 BMMSMM1B.6 

BISSPL1C.1 BISSPL1C.1 BISSPL1C.1 





ABPTPM2D.5 ABPTPM2D.5 ABPTPM2D.5 


Information for ‘SLEPERS’ (September 2010 starters and before) 

What are the changes in academic year 2011-2012 compared to academic year 2010-2011? 

ECN: 

The content of the modules has not changed, only the aids permitted during the exams (check 

module description). 

German: 

Starting academic year 2011-2012 is the one year lower intermediate course. For ‗slepers‘ of 

BIGGEB1D the following exams are offered to conclude the unit: contact lecturer. 

RST: 

The content of the modules has not changed, only the aids permitted during the exams (check 

module description). 

SML: 

Exam BMLSML1B.5 has been added to the curriculum. ‗Slepers‘ of SML do not have this exam 

in their curriculum and thus only have to sit BMLSML1B.1. 

French: 

Modules FRB1B and FRB2B are not offered in the first semester of academic year 2011-2012. 

Therefore the following exams might be offered extra: 

BIFFRB1B.1 -> contact Mrs van Noesel 





6.8 Interpretation of ABS grades 

Percentage of total 

number of successful 

students awarded this 

grade 

ABS grades 

versus 

ECTS grades 

Definition 

10% 8.0 – 10.0 A Excellent 

25% 7.0 – 7.9 B Very good 

30% 6.4 – 6.9 C Good 

25% 5.8 – 6.3 D Satisfactory 

10% 5.5 – 5.7 E Pass 

4.0 - 5.4 FX Fail 

< 40 F 

6.9 Plagiarism, Cheating, the use of Internet etc. 

The TER sets out the rules regarding cheating, plagiarism and other forms of fraudulence for 

students at Arnhem Business School. In cases where the Internet is used as a source of 

material for assessments, this must be clearly stated. Students should be aware that they are 

not allowed to submit as their own work copied, downloaded or bought from the internet 

unless this is clearly stated in their assignment and used as referenced material. In cases 

where there is a suspicion that this has occurred, the department director will take action 

accordingly. 

Documentation 

A writer must cite the source of phrasing, ideas, or information of another writer in written 

work. Even if one paraphrases or summarizes material from another writer, the source must 

be acknowledged. Not acknowledging the phrasing, ideas or information of another writer 

constitutes plagiarism. 

Plagiarism and Cheating 

Plagiarism constitutes the appropriation of another person's exact words or original thoughts 

or writing without extending proper credit (using in-text citations and a works cited reference 

list) to the original source. As such, plagiarism exists as an illegal action—a type of theft that, 

in the business/professional world, for example, could result in severe penalties against you. 

Simply, plagiarism is not worth the effort; don't do it! 

Understanding and Avoiding Plagiarism 

At the very least, a paper/report with plagiarism will be considered an irregularity and marked 

with grade ―0‖, so it is obviously important to understand and to avoid plagiarism. 

Plagiarism occurs 

1. when words or ideas from a source enter a paper without proper acknowledgment that 

the words or ideas are not the writer's, 

2. when words are copied from a source but are not put in quotation marks (even if 

acknowledgement is given to the source), 

3. when the structure of sentences are copied from a source with just a few words in the 

original replaced with synonyms, or 

4. when a paper presents ideas in the same order as they appear in a source. Plagiarism 

would occur if someone copied the organization and the progression of ideas from a 

source, even if the ideas are put into the writer's own words. 


One way to determine if plagiarism occurs in a paper is to ask the following question: Could 

the writer have written the paper exactly as it is without looking at the source that seems to 

have been copied? If the answer is "no," and if the writer does not cite the source properly, 

then the paper contains plagiarism. 

A paper with plagiarism is marked with grade ―0‖, so it is obviously important to understand 

and to avoid plagiarism. Be very careful to clearly distinguish your words and ideas from the 

words and ideas of your sources. 

AVOID PLAGIARISM—WHEN IN DOUBT, CITE YOUR SOURCE. 

The administration and faculty of Arnhem Business School prohibit plagiarism, whether the 

language and the ideas originate from a published source or from work done by another 

student. Commission of plagiarism and/or is an irregularity and measures will be taken (see 

TER). 


7. HOW CREDITS ARE AWARDED 

Awarding Credits 

Each study unit consists of several modules and the corresponding part examinations. For each 

study unit a number of credits (EC) can be awarded. 

A module may consist of a variety of educational activities. It may therefore consist of several 

part examinations. The grades of single part examinations will be treated as administrative 

units. This means that the grade obtained for each part examination is allocated, published 

and linked to a weighting factor (WF) . 

The examination schedule describes how the 60 EC for the First Year are divided over the 

study units and how the WF are divided over the part examinations. 

The total of the weighting factors in one study unit is 100%. This corresponds with a certain 

number of credits. The number of credits for a study unit is 7.5 or 15 EC. Credits can only be 

awarded for a completed study unit. This means that all part examinations should have 

been taken/fulfilled and there are no grades below 4.0 (please note: in the case of BSP, ENG 

and BUC exams, the minimum grade must be 5.5!). If the weighted average of all part 

examinations within the study unit is 5.5 or more the credits for the study unit will 

be awarded. 

As stated in the TER, the final grade of the study unit (= examination) is determined by the 

grades obtained for the part examinations and the corresponding weighting factors. The final 

grade of the study unit is determined when the grade of all part examinations which constitute 

said study unit is 4.0 points or higher. 

Credits are awarded for each study unit and can be obtained in two ways: 

1 If for a part examination 5.5 is obtained, this part examination is directly taken into 

account 

2 If for a part examination 4.0 up to 5.4 points are obtained, this part examination is taken 

into account only if the weighted average of the part examinations within said study unit is 

5.5 or higher, in the calculation of which part examinations which have produced grades 

lower than 4.0 are not taken into account. 

This is called ―compensation regulation‖, and is carried out after each exam period. 

Compensation takes place only within the study unit. There is no compensation 

within or between modules or subjects. 

For students who are enrolled at a partner institute and are studying at Arnhem Business 

School for a short period (e.g. double degree students) compensation rules may also be 

applicable. 


Examples for credit allocation 

Situation A 

Study unit AML 7.5 EC 

Part 

Weighting Grade Factor * grade Taken into 

examination factor 

account 

AMLLOG1B.1 34% 6.6 2.24 

AMLMKT1C.1 20% 4.1 0.82 

AMLMKT1C.6 13% 3.0 0.39 

AMLMKT2C.1 20% 6.7 1.34 

AMLMKT2C.6 13% 5.0 0.65 

Total 5.44 

The weighted average of the unit is not relevant for credit allocation, as one grade is < 

4. 0, so the unit will not be completed. 

It might be useful to calculate the current weighted average to see what minimum grade 

the student needs to score in the re-sit in order to conclude the unit. 

Situation B 


Part 



account 

AMLLOG1B.1 34% 6.6 2.24 directly 

AMLMKT1C.1 20% 4.1 0.82 indirectly 

AMLMKT1C.6 13% 7.0 0.91 directly 

AMLMKT2C.1 20% 6.7 1.34 directly 

AMLMKT2C.6 13% 5.0 0.65 indirectly 

Total 5.96 

All grades are at least 4.0 points. Therefore the weighted average can be established to 

find out if compensation applies. The weighted average in this example is 5.96 

As all grades are at least 4.0 points AND the weighted average is at least 5.5, the credits 

for this unit are awarded. 

Those parts which are at least 5.5, are taken into account directly, parts between 4.0 

and 5.4 are taken into account indirectly, in other words, through compensation. 


Situation C 


Part 



account 

AMLLOG1B.1 34% 6.2 2.10 

AMLMKT1C.1 20% 4.1 0.82 

AMLMKT1C.6 13% 6.5 0.84 

AMLMKT2C.1 20% 5.5 1.10 

AMLMKT2C.6 13% 4.7 0.61 

Total 5.47 

All grades are at least 4.0 points. Therefore the weighted average can be established to 

find out if compensation applies. 

The weighted average in this example is 5.47. 

Although all grades are at least 4.0 points, the weighted average is NOT 5.5; therefore 

the credits for this unit are NOT awarded. 


8. WHAT, WHO AND WHERE IN IFA 

The following table outline summarises the main activities within IFA, who is responsible and 

whom students should contact. 

What Who / where Where 

Administrative questions 

Student Information 

Desk (‗t Vraagpunt) 

Studielink 

B 0.07 

Admission to IFA 

Admissions office 

Intake officers 

E 1.07 

Application to IFA 

Studielink 


In-take officers 

E 1.07 

Books (information) 

Book list 


FEM-Insite, 

E 1.07 

Changing study programme in/after 

foundation year 

IFA Coordinator E 1.11 

Communication with students / groups 

HAN email 

Scholar 

HAN e-mail 

Communication with staff 

Lecturers‘ pigeon 

holes 

Scholar 

Secretary of the 

Opposite the 

reception 

Complaints about assessment (after protest) Board of Examiners 

Ms Rina Lankhorst Pigeon hole 

Complaints 


E 1.11 

Data and schedule of academic year Diary/FEM-Insite 

Declaration of enrolment 



B 0.07 

Dyslexia Senior SCC C 1.09 

Exam enrolment 

(non-regular exams + non-regular re-sits) 



B 0.07 

Exam enrolment (regular exams + re-sits) HAN-SIS 

Exam organisation Exams Office 

Publication board 

C 0.11 

Exam schedules 

outside B 0.06 

FEM-Insite 

Exam rooms 

Personal schedule on 

FEM-Insite 

Exemption forms Senior SCC C 1.09 

Finding SCC/lecturer 

Timetable 

SCC hour/class 

E-mail 

FEM-Insite 

Class, flex-offices 

Formal requests concerning the programme IFA Coordinator 

E 1.11 

Flex-offices for lecturers 

General questions IFA Coordinator E 1.11 

Grades HAN-SIS 

Group shift IFA Coordinator E 1.11 

D 2.01, B3.05 


Handicaps/disabilities 

(short time / permanent) 

Senior SCC C 1.09 

ID-card 


Desk 

B 0.07 

Illness (long term) Senior SCC 

TER / Prospectus 

C1.09 

Information concerning the programme SCC / Senior SCC / 


Lost/found CSP A 0.01 

Missing compulsory classes 

(class/exams) 

Lecturer concerned + 

Senior SCC 

Prospectus 

C1.09 

Module contents 

Weekly schedules 

Lecturers 

Notebook problems 

Notebook Service 

Centre 

B 1.03 

Personal data (check and change) Studielink 

Personal/private problems Senior SCC C 1.09 

Photocopies 

Large numbers, binding, printing, colour 

overheads 

Problems with timetables, schedules, 

Copy shop 

B 0.05 

lecturers, organizational and curricular 

aspects 


SCC / Senior SCC / 

E 1.11 

Questions about timetables 

IFA Coordinator / 



B 0.07 

Quitting IFA in foundation year 

IFA Coordinator / 

Senior SCC 

E 1.11 

C 1.09 

Readers, workbooks, stationary Diabolo Shop Main hall 

Reservation classrooms 



B 0.07 

Reservation conference rooms CSP A 0.01 

Reservation equipment CSP A 0.01 

Senior SCC Ms A. Spree C 1.09 

Special exam facilities Senior SCC C 1.09 

Study progress and planning SCC Class, flex-offices 

Timetable 

(groups, lecturers) 

FEM-Insite 

Timetable changes 

FEM-Insite 

Monitors 

Tuition fees 

Finance Department 

Studielink website 

Beverweerdlaan, 

building next to 

Intratuin 

Updating address etc. 

and 



B 0.07 


STUDY UNIT DESCRIPTIONS A-CLUSTER 

Business Plan 

Name SU Business Plan 

Code SU ABP 

Study Programme International First Year (IFA) 

Academic year 2011 - 2012 Period 1 + 2, 3 + 4 

Target group Full-time students of CS, IBMS, IFC, HRQM, LM 

Cluster A Level SU 1 

European credits 15 Study load 420 hours 

Entry requirements - 

Professional task 

Cohesion 

Doing all necessary research with fellow foreign students to start a 

company 

Learning continuity pathways: projects, personal management, English, 

research 

Modules BSP1C – TPM2D – ENG1D – ENG2E – RST1D – RST2D – SCC1A 

Competencies 

Intercultural Adaptability (P2) 

International Strategic Vision Development (P3) 

Organizational Policy Development (P4) 

Entrepreneurial management (P5) 

International Operations Management (P7) 

International Business and Management Accounting and Financial 

management (P8) 

Leadership (G1) 

Co-operation (G2) 

Communication (G3) 

Analyzing and Information Processing (G4) 

Creative Problem Solving (G5) 

Planning and Organizing (G6) 

Learning and Self Development (G7) 

Ethical Responsibility 

LECTURE HOURS 

Lecture weeks BSP1C TPM2D ENG1D ENG2E RST1D RST2D SCC1A 

P1-1 3 4 3 - 4 - 1 

P1-2 3 4 3 - 4 - 1 

P1-3 3 4 3 - 4 - 1 

P1-4 3 4 3 - 4 - 1 

P1-5 3 4 3 - 4 - 1 

P1-6 3 4 3 - 4 - 1 

P1-7 4 * * - * - * 

P2-1 3 4 - 3 - 4 1 

P2-2 3 4 - 3 - 4 1 

P2-3 3 4 - 3 - 4 1 

P2-4 3 4 - 3 - 4 1 

P2-5 3 4 - 3 - 4 1 

P2-6 3 4 - 3 - 4 1 

P2-7 4 * - * - * * 

* Lecture week 7 is catch up week, contact your lecturer if a class is scheduled 

Changes to previous 

academic year 

ADDITIONAL INFORMATION 


General description 

and topics 

Professional 

products 

Teaching methods 

and activities 

Compulsory 

literature 

Recommended 

literature 

Software 

Other materials 

Exam code 

Type of exam 

Minimum grade or 

tick (√) 

Pass grade 

Weighting factor 

Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 

Exam during class? 

MODULE: BUSINESS PLAN (BSP1C) 

Objectives 

In a team of about four to eight students, you will be asked to do all the 

necessary research for making it possible to start your own business. Not 

‗just‘ thinking about how to get some financial back-up, what to do about 

marketing and such subjects, but also looking into housing, legislation, 

insurance, etc. In this project you will encounter all the opportunities 

that will make it possible for you to learn by doing what business in real 

life, and in the intercultural (international) field means. 

Topics 

Industry analysis 

Demand and supply 

Segmentation 

Target groups 

Strategic choices 

Distribution 

Promotion 

Budgeting 

A business plan report 

A presentation 

Students are requested to do research on what they think they would 

need to be able to start their own business. In the course of 8/9 weeks 

they will write a business plan and in the end present it before a jury of 

experts. Students meet every week with their BSP tutor (attendance 

compulsory) and are to consult their MKT and ACF lecturers. September 

starters participating in the BSP project automatically take part in the 

Business Plan competition taking place at Arnhem Business School in 

which they can win a prize for their creative ideas. 

HBDI-profile, Herrmann Brain Dominance Instrument 

N/A 

N/A 

Business Plan handout 

ABPBSP1C.5 

ASSESSMENT 

combination of business plan report, individual assessment and 

presentation 

5.5 

5.5 

40% 

no 

lecture period 1 +2, lecture period 3 + 4 


- 

- 

yes 


Exam code 

ABP-BSP1C.5 


and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 

ASSESSMENT CRITERIA 

Assessment criteria 

1. The student participates and cooperates successfully in a culturally 

diverse group for one semester, taking into account possible 

differences between cultures, age and gender. 

2. The student shows the ability to participate in the creative process in 

all aspects of the project. 

3. The student is able to make valuable contributions to the writing of a 

business plan report containing: 

- an adequate and realistic financial report which includes a 

balance sheet, profit and loss account and cash flow 

statement 

- an adequate and realistic marketing report which includes a 

clear mission/vision, strategy, objectives and marketing mix, 

based on a basic internal and external analysis 

4. The student is able to make valuable contributions to the 

presentation and defence of their group‘s business idea and plan. 

MODULE: TRAINING PERSONAL MANAGEMENT (TPM2D) 

Objectives 

In this training course you will learn what the impact of behaviour is. In 

the course of the module you will find out how you can make your own 

behaviour in certain (business related) situations more effective and you 

will learn what it is like to work in international teams. The module 

focuses on both team and individual aspects of international 

(intercultural) management. 

Topics 

Personal presentation 

Giving and receiving good feedback well 

Time management 

Creativity and developing your creative talents 

Team efficiency and team building 

Reflection on behaviour 

Influence of behaviour on others 

HBDI-model 

written log, HBDI profile and presentation 

In games, training sessions, role plays, meetings, brainstorming 

sessions, etc. you will get to know the members of your first year 

groups, yourself and the trainer a bit better, allowing you to get the best 

out of your performance. 

N/A 

N/A 

N/A 

Reader: Training Personal Management 

ABPTPM2D.5 

ASSESSMENT 

Assessment will take place on three aspects, all to be awarded after 12 

weeks. The first part of the assessment will take place on the basis of a 

reflection report called a personal log, that all of you will write and hand 

in to the trainer every week. The second part will be the trainers‘ 

impression of your contribution and participation during the training and 

the third part will be a group presentation. 



tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

ABPTPM2D.5 


and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 

4.0 

5.5 

10% 

yes, within SU 



- 

- 

yes 



1. Students can professionally reflect on their own performance in the 

BSP project, and in the TPM trainings, using the terminology learnt in 

the trainings adequately. 

2. Students can perform and contribute adequately in an intercultural 

and diverse team working on a professional product in a business 

setting. 

3. Students show active interest in their own and other students‘ 

culture, are able to reflect on problem situations in intercultural 

contexts and can find ways to deal with these problems. 

4. Students actively contribute to the trainings, by sharing their cultural 

background issues and personal experiences in their own culture and 

abroad. 

5. Students take active part in a group presentation on research done 

in literature about culture and is able to use the terminology 

presented in the literature in an adequate way. 

MODULE: ENGLISH (ENG1D) 

Objectives 

Together with ENG2E this module forms one course, which will increase 

students‘ knowledge of aspects in English grammar, and improve 

students‘ fluency. 

Topics 

Grammar 

Pronunciation 

Fluency 

Business discussions 

N/A 

Every week students will have two lessons, one dealing with grammar 

and one dealing with fluency, in which students are supposed to solve a 

problem, while working in pairs, using formal business language. These 

fluency classes will be in half groups. 

N/A 

N/A 

N/A 

Other materials Reader: English 1 + 2 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

ABP-ENG1D.1 

ABP-ENG1D.4 


and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 

ASSESSMENT 

ABPENG1D.1 ABPENG1D.4 

written exam oral exam 

5.5 5.5 

5.5 5.5 

5% 5% 

no no 

V1, V3 V1, V3 

H1, H3 H1, H3 

90 minutes 10 minutes 

- - 

no no 



The student is able to use correct English grammar in writing, focusing 

on verb tenses and voice. 

The student can hold a general conversation with a fellow student, about 

a general topic. 

The student can add on to what the fellow student brings up in the 

conversation. 

MODULE: ENGLISH (ENG2E) 

Objectives 

Together with ENG1D this module forms one course, which will increase 

students‘ knowledge of aspects in English grammar, and improve 

students‘ fluency. 

Topics 

Grammar 

Pronunciation 

Fluency 

Business discussions 

Presentations 


Every week students will have two lectures, one dealing with grammar 

and one dealing with presentations. These presentation classes will be in 

half groups. Attendance to these presentation classes is obligatory. If 

students miss more than 1 out of 6 classes, 10 points will be deducted 

for each class they miss extra. 

N/A 

N/A 

N/A 



Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

ABP-ENG2E.1 

ABP-ENG2E.6 


and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Reader: English 1 + 2 

ASSESSMENT 

ABPENG2E.1 ABPENG2E.6 

written exam presentation 

5.5 5.5 

5.5 5.5 

5% 5% 

no no 

V2, V4 lecture period 2, lecture period 4 

H2, H4 lecture period 4, lecture period 2 


- computer (ppt or other visuals) 

no yes 



The student is able to use correct English grammar in writing. 

In a business presentation, the student can bring his point of view 

across, give counterarguments and persuade others, in correct business 

English. 

MODULE: RESEARCH AND STATISTICS (RST1D) 

Objectives 

Gaining knowledge, insight and skills in dealing with market research and 

in handling statistical concepts and techniques. Learning how to work 

with Excel as an auxiliary tool. 

We emphasize the elements of how to set up a research (for example for 

your business plan project) and of statistical thinking, use real data from 

international business and automate computations and graphics 

wherever possible. 

Topics 

N/A 

Research methodology and data collection issues 

Descriptive statistics 

Price index numbers 

3 hours seminar/workshop and 1 hour computer workshop a week. 

We will use the book by David F. Groebner and others: Business 

Statistics, a decision-making approach, eighth edition. 

Additional support will be available through the school‘s web site ―Insite 

HAN‖ and by handouts in class. 

Business Statistics: International Version Groebner/Shannon/Fry/Kent 

N/A 


Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

ABP-RST1D.1 


and topics 

Professional 

products 

Excel 2007 

N/A 

ABPRST1D.1 

written exam 

4.0 

5.5 

10% 


V1, V3 

H1, H3 

120 minutes 

ASSESSMENT 

You may use the book of Groebner (with annotations written in the book 

itself), and a paper dictionary (so NOT an eletronic dictionary!). With 

respect to ICT aids, a calculator of any type is allowed. 

no 



The test is a written exam of 120 minutes. It is marked using a set of 

validation rules that are determined by the lecturers teaching this 

module. Our own RST website contains some old exams, showing you 

what to expect from this exam. 


Objectives 




We emphasize the elements of how to set up a research (for example for 

your business plan project) and of statistical thinking, use real data from 

international business and automate computations and graphics 

wherever possible. 

Topics 

Correlation and Regression; 

Time series; 

Various kinds of index numbers; 

Review of the topics discussed in RST1D 

Important Note: In this exam both the topics discussed in RST1D and 

those from RST2D will be assessed. Why? Since the RST1D exam was a 

written one, while you also learned how to work with Excel in RST1, that 

exam couldn‘t cover everything that was taught. Therefore in this 

computer exam we will test the RST1 topics again, next to the new topics 

from RST2. 

N/A 




Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

ABPRST2D.2 


and topics 

3 hours seminar/workshop and 1 hour computer workshop a week. 

We will use the book by David F. Groebner and others: Business 

Statistics, a decision-making approach, eighth edition. 




N/A 

Excel 2007 

N/A 

ABPRST2D.2 

ASSESSMENT 

written exam / open book PC test 

4.0 

5.5 

20% 


V2, V4 

H2, H4 

120 minutes 




The exam takes place in a computer room. A PC is provided for by ABS. 

Some of the questions have accompanying Excel files providing data or 

graphs 

no 







MODULE: STUDY CAREER COACHING (SCC1A) 

Objectives 

In this training module students will increase their responsibility for their 

own study progress. Students get familiar with the Dutch learning 

system, the curriculum, their rights and obligations as a student. 

Students reflect on their development regarding personal behaviour and 

professional skills. Students increase cultural awareness. 

Topics 


Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

ABPSCC1A.5 

Prospectus, TER 

Coaching path in IFA 

Reflection on study progress 

Writing a PDP (Personal Development Plan) 

Personal Coaching 

Cultural awareness 

A personal development plan (PDP) 

Scheduled group meetings and individual meetings. Handouts are used in 

class. 

Please note: attendance to SCC classes is compulsory since you will 

be assessed during class. If you are absent your SCC will take this into 

account when giving the final assessment! Even though the weighting 

factor of ABPSCC1A is 0%, in order to get awarded 15 ECs for the study 

unit you must have passed this module (√)! 

N/A 

N/A 

N/A 

Handouts 

ABPSCC1A.5 

ASSESSMENT 

hand in assignments, PDP, SCC‘s impression of your contribution and 

participation in class. 

tick (√) 

N/A 

0% 

no 



- 

- 

yes 



1. The student is able to take control of their own study developments 

and to reflect on this process. 

2. The student is able to turn their reflection on their studying into a 

sound plan as to how they can study and improve best. 

3. The student is able to keep track of their study process in a personal 

development plan, which is also meant to inform their study career 

coach (SCC) about their study progress. 

4. The student is able to communicate and cooperate with their SCC, 

taking the initiative for a meeting if necessary, and being able to deal 

with feedback given by the SCC. 


Management & Accounting 

Name SU Management & Accounting 

Code SU AMA 

Study Programme International First Year 


Target group 

Full-time students of CS, IBMS, IFC, HRQM, LM 


European credits 7.5 Study load 210 hours 



Cohesion 

Modules 

Competencies 

Gaining insight into the key features of international financing and 

acquire knowledge about management concepts, functions and 

strategies. 

Learning continuity pathways: Management, Accounting & Finance 

ACF1B – ACF2A – MAN1C 



Organisational Policy Development (P4) 










Ethical Responsibility (G8) 

LECTURE HOURS 

Lecture weeks ACF1B ACF2A MAN1C 

P1-1 3 - - 

P1-2 3 - - 

P1-3 3 - - 

P1-4 3 - - 

P1-5 3 - - 

P1-6 3 - - 

P1-7 * - - 

P2-1 - 3 3 

P2-2 - 3 3 

P2-3 - 3 3 

P2-4 - 3 3 

P2-5 - 3 3 

P2-6 - 3 3 

P2-7 - * * 



academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

AMA-ACF1B.1 


and topics 

MODULE: ACCOUNTING & FINANCE (ACF1B) 

Objectives 

To provide insight into the key features of international financing by 

companies and institutions, training skills to formulate a financial basis to 

marketing and business plans and provide reports with a relevant and 

sound (international) finance chapter. 

Topics 

Balance Sheet 

Income Statement 

Accounting process 

Financial Performance 

N/A 

Lectures 

N/A 

N/A 

N/A 

Cost accounting, Horngren, C.T. 

Introduction to financial accounting, Horngren, C.T. 

AMAACF1B.1 

written exam 

4.0 

5.5 

33% 


V1, V3 

H1, H3 

120 minutes 

any calculator 

no 

ASSESSMENT 



Student correctly applies balance sheet, income statement, financial 

performance indicators and general bookkeeping. 

MODULE: ACCOUNTING & FINANCE (ACF2A) 

Objectives 

To provide insight into the key features of international financing by 

companies and institutions, training skills to formulate a financial basis to 


Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

AMA-ACF2A.1 


and topics 

Professional 

marketing and business plans and provide reports with a relevant and 

sound (international) finance chapter. 

Topics 

Introduction in management accounting 

Cost Volume Profit Analysis 

Cash Flow Statement 

N/A 

Lectures 

N/A 

N/A 

N/A 

Cost accounting, Horngren, C.T. 

Introduction to financial accounting, Horngren, C.T. 

AMAACF2A.1 

written exam 

4.0 

5.5 

33% 


V2, V4 

H2, H4 

120 minutes 

any calculator 

no 

ASSESSMENT 



Student correctly applies terms of management accounting, breakeven 

analysis, cash flow statement. 

MODULE: MANAGEMENT (MAN1C) 

Objectives 

Provides students with a foundation in the basics of organisations and 

management. 

Topics 

Planning, Environment & Strategy 

Leading: Style of management, Skills and Shared values 

Organising: Structure 

Systems & Control 

Hand-in assignments 


products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

AMAMAN1C.5 

AMAMAN1C.1 

Open-class instruction 

Discussion of hand-in assignments (case studies) to be handed in 

before class starts 

Book ―Management; an introduction‖ by David Boddy, Pearson Education 

Limited | 5th Revised edition | december 2010 

N/A 

N/A 

N/A 

ASSESSMENT 

AMAMAN1C.5 AMAMAN1C.1 

hand-in assignments, pair work written exam 

4.0 4.0 

5.5 5.5 

10% 24% 

yes, within SU yes, within SU 

lecture period 2, lecture period 4 V2, V4 

lecture period 2, lecture period 4 H2, H4 

- 180 minutes 

- 

yes no 



1. Paper dictionary 

2. Book of Boddy, Brooks 

or Marcus and van Dam 

3. Prints of the IFA site 

1. Students: 

- are able to identify and to make a distinction between the 

general, task and internal environment 

- understand how the environment can influence organisations 

- understand how organisations can influence the environment 

- know the different types and levels of strategy formation 

- understand that strategy development, planning and 

implementation is a cyclical process 

2. Students: 

- can draw an organisational chart (organigram). 

- Students recognise in a company the levels of specialisation and 

differentiation and know what advantages and disadvantages 

they have (division of labour). 

- Students know the basics of Mintzberg‘s configurations; they can 

recognise the various co-ordination mechanisms, the main part 

within the organisation and know the differences between 

supporting and technical staff. 

- can recognise models / types of decision making 

- can apply the input-throughput-output model 


- can recognise and describe standards and feedback in control 

processes 

- Describe the functions of organisational culture. 

- Recognise organisational cultures using Schein‘s layered model, 

Sanders & Neuijen‘s dimensions model and Handy‘s typology. 

3. Students 

- can distinguish between management roles, activities and skills 

- know the difference between the several sources of power used 

by managers 

- recognize dysfunctional leadership styles 

- can describe, recognise and differentiate Blake and Mouton‘s 

Managerial Grid and Hersey and Blanchard‘s Situation leadership 

model. 

- Recognise basic group dynamics, such as the four phases in 

group development and dynamics (Tuckman) 

- Students are able to recognize, describe and apply: 

o Hierarchy of needs (Maslow) 

o Two-factor theory (Herzberg) 

o X-Y theory (Mc Gregor) 

o Expectancy theory (Vroom) 

o Task Characteristics model (Hackman & oldham) 

4. Students are able to recognize and differentiate the five personality 

traits according to the big five. 

5. Students know about the limitations of material motivators. 


Marketing & Logistics 

Name SU Marketing & Logistics 

Code SU AML 





European credits 7.5 Study load 210 hours 



Cohesion 

Modules 

Competencies 

Acquiring knowledge about basic concepts of marketing and the basic 

terminology of logistics 

Learning continuity pathways: marketing and logistics 

LOG1B - MKT1C - MKT2C 

International Business Awareness (P1) 



International Marketing Management (P6) 




Planning and Organising (G6) 

LECTURE HOURS 

Lecture weeks LOG1B MKT1C MKT2C 

P1-1 2 4 - 

P1-2 2 4 - 

P1-3 2 4 - 

P1-4 2 4 - 

P1-5 2 4 - 

P1-6 2 4 - 

P1-7 * * - 

P2-1 - - 4 

P2-2 - - 4 

P2-3 - - 4 

P2-4 - - 4 

P2-5 - - 4 

P2-6 - - 4 

P2-7 - - * 



academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

AMLLOG1B.1 

MODULE: LOGISTICS (LOG1B) 

Objectives 

After completing this module, students will be able to use the basic 

terminology of logistics and to understand the role of logistics in the 

supply and value chain. They will understand the valuing of proper and 

bad logistics and its impact on profits, stocks and customer service 

levels. 

Topics 

Business logistics: Physical Distribution and Material Management 

Decoupling points and Marketing 

Planning systems: MRP and JIT 

Stock and replenishments 

Basic Purchasing 

Future of Logistics 

N/A 

Lectures. During class different topics are taught and exercises per topic 

or chapter are discussed. These exercises are either found in the book or 

handed-out. 

Logistics, A Practical Approach by Reinder Pieter, and Oliver J. Ntenje 

N/A 

N/A 

N/A 

AMLLOG1B.1 

a multiple choice exam 

4.0 

5.5 

34% 


V1, V3 

H1, H3 

120 minutes 

ASSESSMENT 

PAPER dictionary only, NOT an electronic dictionary; a NON GRAPHIC 

calculator only 

no 



1. Basic knowledge of physical distribution and Materials Management. 

2. Basic knowledge of decoupling points 

3. Basic knowledge of inventory management 

4. Basic knowledge of purchasing 



and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

5. Basic knowledge of logistics planning systems like JIT and MRP 

MODULE: MARKETING (MKT1C) 

Objectives 

After completion of this module students know about the basic concepts 

of marketing, and will have mastered most of the common marketing 

idioms concerning the given topics. They will be able to recognise 

marketing practise and comment on them. 

Topics 

Part 1 Making marketing value decisions 

- Create and deliver value 

- Strategic market planning 

- Thrive in the marketing environment 

Part 2 Understanding consumers‘ value needs 

- Marketing research 

- Consumer behaviour 

- Business-to-business markets 

- Sharpen the focus: target marketing strategies and customer 

relationship management 

Part 3 Creating value proposition 

- Create the product 

Lectures, presentations, reports 

During weekly classes the lecturer will discuss the main topics that were 

dealt with in the obligatory reading. Presentation groups will be formed 

during the first session, these groups will present a Marketing Mini 

project: Learning by Doing during the six weeks period. In the 

assessment of the presentation the emphasis will be on the links 

between theories and practice. On the presentation a report between 

1,500 and maximum 2,000 words (excluding cover, table of content and 

appendices) will have to be handed in before the presentation starts. 

Marketing: Real People, Real Choices, Pearson International Edition, 

Sixth Edition; Solomon, Marshall, Stewart 

N/A 

N/A 

N/A 

ASSESSMENT 

AMLMKT1C.6 AMLMKT1C.1 

a presentation (including report) of 

a case study 

4.0 4.0 

5.5 5.5 

13% 20% 

written exam 




- 120 minutes 


Aids 


Exam code 

AMLMKT1C.6 

AMLMKT1C.1 


and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


- 

yes no 



PAPER dictionary only, NOT an 

electronic dictionary! 

1. Contributes and participates in a group presentation of a self selected 

company. 

2. Uses audio-visual means in a supporting but unobtrusive way. 

3. Personal presentation is convincing, shows respect for cultural 

differences, and an understanding of the issues being presented. 

4. In the personal presentation student is clearly interacting with 

his/her audience. 

1. Correctly recognizing marketing concepts and terminology 

2. Correctly recognizing marketing concepts and terminology in a case 

context 

3. Correct assessment of a marketing situation in a case context using 

appropriate marketing concepts and terminology 

4. A decision based on valid arguments rooted in correct marketing 

concepts while using the appropriate marketing terminology in a case 

context. 

MODULE: MARKETING (MKT2C) 

Objectives 

After completion of this module students know about the basic concepts 

of marketing, and will have mastered most of the common marketing 

idioms concerning the given topics. They will be able to recognise 

marketing practises and comment on them. This module, together with 

MKT1C forms a twelve week basic course on marketing. 

Topics 

Part 3 Creating the value proposition 

- Managing the product 

- Services and other tangibles 

- Pricing the product 

Part 4 Communicating the value proposition 

- Catching the buzz: promotional strategy 

- Advertising, sales promotions, and public relations 

- Personal Selling, sales management, and direct marketing 

Part 5 Delivering the value proposition 

- Delivering value through supply chain management 

- Retailing 

Lectures, presentations, reports 

Before attending class students have to read some chapters of the 

advised literature. During weekly classes the lecturer will discuss the 

main topics that were dealt with in the obligatory reading. Presentation 

groups will be formed during the first session, these groups will present a 

Marketing Mini project: Learning by Doing during the six weeks period. 

In the assessment of the presentation the emphasis will be on the links 

between theories and practice. On any presentation a report between 

1,500 and maximum 2,000 words (excluding cover, table of content and 

appendices) will have to be handed in before the presentation starts. 

Marketing: Real People, Real Choices, Pearson International Edition, 

Sixth Edition; Solomon, Marshall, Stewart 

N/A 

N/A 

N/A 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

AMLMKT2C.6 

AMLMKT2C.1 

ASSESSMENT 

AMLMKT2C.6 AMLMKT2C.1 

a presentation (including report) of 

a case study 

4.0 4.0 

5.5 5.5 

13% 20% 

written exam 




N/A 120 minutes 

N/A 

yes no 



paper dictionary only, not an 

electronic dictionary! 

1. Contributes and participates in a group presentation of a given case. 

2. Uses audio-visual means in a supporting but unobtrusive way. 

3. Personal presentation is convincing, shows respect for cultural 

differences, and an understanding of the issues being presented. 

4. In the personal presentation student is clearly interacting with 

his/her audience. 

1. Correctly recognizing marketing concepts and terminology 

2. Correctly recognizing marketing concepts and terminology in a case 

context. 

3. Correct assessment of a marketing situation in a case context using 

appropriate marketing concepts and terminology 

4. A decision based on valid arguments rooted in correct marketing 

concepts while using the appropriate marketing terminology in a case 

context. 


Pre-course French 

Name SU Pre-course French 

Code SU APF 


Academic year 2011 - 2012 Period 1 + 2 

Target group 

Full-time students of CS, IBMS, IFC, HRQM, LM 


European credits 0 EC Study load 120 hours 

Entry requirements 


For students who studied some French before (1 or 2 years), or a long 

time ago. Brush up course at level A1/A2. 

To learn the basics of communicating in French, both orally and in 

writing. 

Cohesion Learning continuity pathway: French 

Modules FRD3A 

Competencies 

Lecture weeks FRD3A 

P1-1 4 

P1-2 4 

P1-3 4 

P1-4 4 

P1-5 4 

P1-6 4 

P1-7 * 

P2-1 4 

P2-2 4 

P2-3 4 

P2-4 4 

P2-5 4 

P2-6 4 

P2-7 * 




LECTURE HOURS 



academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

MODULE: Pre-course French (FRD3A) 

Objectives 

After completing this course students understand and produce general 

and professional French, both orally and in writing, at a lower 

intermediate level. 

Presentation; description; make appointment; give opinion; mail; 

telephone call; present yourself; talk about time, place, weather, 

activities 

Topics 

Fluency 

Speaking assignments: 

o making an appointment 

o giving one‘s opinion 

o making a telephone call 

o presenting yourself 

o talking about time, place, weather, activities 

Grammar 

Vocabulary (basic idiom) 

Listening skills 

Reading skills 

Presentation, description, speaking assignments 

During this 12-week course, 4 hours per week, a mix of different 

methods is offered during contact time: diagnostic test, in-class 

assignments, discussion projects. Short explanations and exercises on 

grammar topics will be alternated with listening comprehension and 

simple role plays. 

Français.com, niveau débutant, livre de l'élève, Penfornis, J.L. 

edition 2007 or later ISBN 978-2-09-035424-9 

Français.com, niveau débutant. Cahier d'exercices, 

Penfornis, J.L. edition 2007 or later, ISBN 978-2-09-035425-6 

N/A 

N/A 

Reader: French Grammar and Verbs 

ASSESSMENT 

APFFRD3A.1 APFFRD3A.0 APFFRD3A.3 

written test 

listening + continuous 

assessment 

5.5 √ √ 

5.5 5.5 5.5 

0% 0% 0% 

no no no 

compulsory 

attendance and 

compulsory listening 

and speaking 

exercises 

lecture period 2 lecture period 2 lecture period 1 + 2 

contact lecturer contact lecturer contact lecturer 


Duration 

Aids 


Exam code 

APFFRD3A.1 

120 minutes N/A N/A 

- - - 

yes yes yes 



1. Correct use of French grammar. Correct translation F - E of general 

and business French vocabulary. 

2. Gives correct answers to the questions referring to the writen text on 

A1 level. 

3. Answers in French or English. 

APFFRD3A.0 1. Active participation and frequent participation (80%) in class. 

APFFRD3A.3 

1. Gives correct answers to the questions referring to the listening texts 

on A1 level. 



International Communication: Dutch 

Name SU International Communication: Dutch 

Code SU BID 





European credits 


0 (5 ECs are awarded 

after completion of 

DUT1D, DUT2E, 

DUT3D, DUT4E) 

Study load 70 hours 

Professional task Communicating, both orally and in writing, in Dutch 

Cohesion 

Modules 

Competencies 

Learning continuity pathway: Dutch 

DUT1D – DUT2E 




Lecture weeks DUT1D DUT2E 

P1-1 4 - 

P1-2 4 - 

P1-3 4 - 

P1-4 4 - 

P1-5 4 - 

P1-6 4 - 

P1-7 * - 

P2-1 - 4 

P2-2 - 4 

P2-3 - 4 

P2-4 - 4 

P2-5 - 4 

P2-6 - 4 

P2-7 - * 

LECTURE HOURS 



academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


MODULE: DUTCH (DUT1D) 

Objectives 

When in the Netherlands, do as the Dutch do. You will be living in the 

Netherlands for at least two years and in the course of that time you can 

learn a foreign language. This language is spoken by over 16 million 

people in daily life situations. Going to the grocers, picking up a pound of 

cheese, two cartons of milk, a chocolate bar, vegetables and meat will be 

just as easy for you as ordering a cup of coffee or something stronger in 

one of Arnhem's bars. During the course you will not only be taught the 

basics of spoken Dutch, but you will also learn a bit about the Dutch 

culture and the Dutch way of living. 

Topics 

N/A 

Daily life in the Netherlands 

Presenting yourself 

Finding your way in the Netherlands 

Oral proficiency training 

The course offers you basic (vocabulary and grammatical) knowledge 

and skills, enabling you to understand fellow students in Dutch at 

beginners level. Since the course focuses on communicative aspects, 

special attention is paid to pronunciation. For that it is obligatory to 

attend class at least 5 out of 6 times! Dutch is a difficult language to 

speak and understand so you will have to practice it regularly. 

Taal vitaal - Nederlands voor beginners, werkboek + CD Wijnands, H. 

Taal vitaal Nederlands voor beginners tekstboek Wijnands, H. 

N/A 

N/A 

N/A 

BIDDUT1D.1 

written exam 

4.0 

5.5 

15% 


V1, V3 

H1, H3 

120 minutes 

- 

no 

ASSESSMENT 



Exam code 

BIDDUT1D.1 


and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 


1. Grammar: Correctly using verbs (in present tense), personal 

pronouns, word order in sentences, possessive pronoun, adjectives, 

plurals. 

2. Correctly using languages functions: greeting, introducing oneself, ask 

how someone is doing, ask for information, describe somebody and 

something, talk about family and friend, counting and telling time. 

MODULE: DUTCH (DUT2E) 

Objectives 

Together with DUT1D, DUT3D and DUT4E this module forms an 

introduction to Dutch language and culture. Communication skills are 

essential in (business) life. Basic knowledge of the Dutch language and 

culture is therefore very important for students from abroad. This course 

focuses on listening, speaking, reading and makes a start with writing 

skills. 

Topics 

daily life in the Netherlands 

doing shopping or going out for a drink 

social habits 

oral proficiency training. 


The course offers you a follow up of the basic (vocabulary and 

grammatical) knowledge and skills of DUT 1D, enabling you to 

communicate with fellow students in Dutch at beginners level. Since the 

course focuses on communicative aspects, special attention is paid to 

oral proficiency training. You are obliged to attend class at least five out 

of six times to be able to follow that path. In a few weeks time you will 

have no problems in making yourself understandable, and being able to 

understand what is being said to you (and about you!). 



N/A 

N/A 

N/A 

ASSESSMENT 

BIDDUT2E.1 BIDDUT2E.6 

written exam presentation 

4.0 4.0 

5.5 5.5 

15% 10% 




120 minutes - 


Aids 

- - 

Exam during class? no yes 

Exam code 

BIDDUT2E.1 

BIDDUT2E.6 



1. Grammar: Correctly using separable verbs (in present tense), 

reflexive pronouns, adverbs, perfectum (regular and irregular verbs). 

2. Correctly using languages functions: talk about daily routine in 

(present and past tense), defend opinion, participating in 

discussions, talk about jobs/work, make a compliment 

1. Using language skills at A1 level to make a presentation about family 

and daily routine, using a PowerPoint Presentation, answering 

question from fellow students about family and daily routine. 


International Communication: German (GER) 

Name SU 

Code SU 

International Communication: German 

BIG 






0 (full 5 credits 

awarded after 

completion of GER1A 

and GER2A) 

Study load 

Entry requirements CEF level A2.2 of general German (entry test) 

Professional task Communication in a foreign language (German) 

Cohesion 

Modules 

Competencies 

Learning continuity pathway: German 

GER1A 

Lecture weeks GER1A 

P1-1 3 

P1-2 3 

P1-3 3 

P1-4 3 

P1-5 3 

P1-6 3 

P1-7 * 

P2-1 3 

P2-2 3 

P2-3 3 

P2-4 3 

P2-5 3 

P2-6 3 

P2-7 * 

Intercultural Adaptability (P2, level 2+3) 


LECTURE HOURS 

Compulsory attendance 


Changes to 

previous 

academic year 


This is a new course. 

70 hours 



and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

MODULE: GERMAN (GER1A) 

The students will develop the target language in adult, every day job- 

and business- related situations on A2.2 level, work on intermediate 

grammar, vocabulary, reading skills, listening skills, oral skills and 

writing skills starting business correspondence. 

Various oral and written products 

Seminars, large amount of private study 

Grigull/Raven, Geschäftliche Begegnungen, Deutsch als Fremdsprache, 

Leipzig, 2008 

Seiffert, Schreiben in Alltag und Beruf, Intensivtrainer A2/B1, 

Berlin/München 2009 

Rohrer/Schmidt, Kommunizieren im Beruf – 1000 nützliche 

Redewendungen, Berlin/München, 2008 

Hueber Wörterbuch Learner‘s Dictionary Deutsch als Fremdsprache – 

Deutsch – Englisch, Englisch-Deutsch / German – English, English - 

German, Ismaningen 2009 

Webster, P. The German Handbook. Your guide to speaking and writing, 

Cambridge 1999 

CD incl. Geschäftliche Begegnungen 


ASSESSMENT 

BIG-GER1A.1 BIG-GER1A.3 BIG-GER1A.4 

written 

listening 

comprehension 


oral 

4.0 4.0 4.0 

Pass grade 5.5 5.5 5.5 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


30% 5% 15% 

yes yes yes 

lecture period 2, 

lecture period 4 



lecture period 1+2, 

lecture period 3+4 



90 minutes various various 





- - key word cards only 

yes 

yes 

yes 

A student who started 

IFA in February 2012 

and who missed one 

of the oral 

assessments during 

class due to in 

unforeseen 

exceptional 

circumstances beyond 

his/her control (known 

to SSCC) can apply for 

an exceptional catchup 

to be held at the

Exam code 

BIG-GER1A.1 

BIG-GER1A.3 

BIG-GER1A.4 



end of the academic 

year. 

The student can use the target language correctly, regarding idiom and 

vocabulary, grammar, spelling and punctuation (A2 level). 

The student can write short, simple formulaic notes related to everyday 

adult and work situations (A2.2 level). 

The student can communicate in simple everyday and work related 

situations, describing living and work conditions, daily routine tasks, etc. 

and handling short social exchanges (A2 level). 

The student can understand phrases and the highest frequency 

vocabulary related to areas of personal relevance (adult settings) and 

can catch the main points in messages, announcements of standard 

speech in standard work/job related topics, and understand the main 

points of radio and TV programmes on current affairs and topics related 

to professional interest (A2 – B1.1 level) 


International Communication: Spanish 

Name SU International Communication : Spanish 

Code SU BIS 







0 (full 5 EC to be 

awarded after 

completion of SPL1C, 

SPL2C, SPL3C and 

SPL4C) 

- 

Study load 

Professional task Communicating, both orally and in writing, in Spanish 

Cohesion Learning continuity pathway: Spanish 

Modules 

Competencies 

SPL1C - SPL2C 




Lecture weeks SPL1C SPL2C 

P1-1 3 - 

P1-2 3 - 

P1-3 3 - 

P1-4 3 - 

P1-5 3 - 

P1-6 3 - 

P1-7 * - 

P2-1 - 3 

P2-2 - 3 

P2-3 - 3 

P2-4 - 3 

P2-5 - 3 

P2-6 - 3 

P2-7 - * 

LECTURE HOURS 


Changes to 

previous 

academic year 


and topics 


80% compulsory attendance 

MODULE: SPANISH (SPL1C) 

70 hours 

Objectives 

After this module students will be able to use Spanish for elementary and 

general communication purposes; they will have increased their cultural 

awareness of the Hispanic world. 

Topics 


Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BISSPL1C.1 

Greetings 

Countries / Languages / Nationalities 

Occupations 

Family 

Numbers 

Buildings 

Places 

Descriptions 

Directions 

Containers/measures 

Food shopping 

Speaking assignments, written texts 

The classroom offers students a stimulating environment and context to 

learn Spanish, to communicate in Spanish and to reflect on the use and 

learning of the language. Keywords are student participation and acting. 

The course focuses on communication between students and between 

lecturer and students. Students spend most of their time in class working 

together in small groups in order to realise, in cooperation, assignments 

that result in oral and written texts. Linguistic resources like grammar 

and vocabulary are dealt with according to their necessity for the 

concerning acts of communication. Study activities after class have a 

more individual character. 

Harper Collins Spanish Dictionary 

Sueños World Spanish 1, Gonzalez, M 

Sueños World Spanish 1, Activity book, Gonzalez, M 

N/A 

N/A 

N/A 

BISSPL1C.1 

written exam 

4.0 

5.5 

25% 


V1, V3 

H1, H3 

120 minutes 

ASSESSMENT 

Either a paper monolingual English dictionary or a paper bilingual 

dictionary - with the exception of a paper Spanish bilingual dictionary - is 

allowed as aid at the written exam. So no electronic dictionaries! 

no 



1. Listening: the student is able to understand familiar words and very 

basic phrases concerning himself, his family and immediate concrete 



and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


surroundings when people speak slowly and clearly. 

2. Reading: the student is able to understand familiar names, words 

and very simple sentences, for example on notices and posters or in 

catalogues. 

3. Spoken interaction: the student is able to interact in a simple way 

provided the other person is prepared to repeat or rephrase things at 

a slower rate of speech and help him formulate what he is trying to 

say. The student is able to ask and answer simple questions in areas 

of immediate need or on very familiar topics. 

4. Spoken production: The student is able to use simple phrases and 

sentences to describe where he lives and people he knows. 

5. Writing: the student is able to write a short, simple postcard, for 

example sending holiday greetings. He is able to fill in forms with 

personal details, for example entering name, nationality and address 

on a hotel registration form. 

6. Grammar: the student shows the ability to use quite correct 

grammar in short and simple sentences. 

7. Vocabulary the student shows the ability to use simple and quite 

correct vocabulary. 

8. Pronunciation and intonation: the student shows the ability to apply 

the rules for pronunciation and intonation correctly. 


Objectives 




Topics 

Personal habits 

Houses 

Rooms, furniture 

Drinks 

Parts of the body 

Character/personality 

Symptoms/illnesses 

Dates and months 

Events 

More food & drink 

Means of transport 

Speaking assignments, written texts 














N/A 

N/A 

N/A 

ASSESSMENT 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BISSPL2C.1 

BISSPL2C.1 

written exam 

4.0 

5.5 

25% 


V2, V4 

H2, H4 

120 minutes 

Either a paper monolingual English dictionary or a paper bilingual 



no 








catalogues. 



















STUDY UNIT DESCRIPTIONS B-CLUSTER 

Economics and Business Communication 

Name SU Economics and Business Communication 

Code SU BEB 


Academic year 2011 - 2012 Period 1+2, 3 + 4 


Cluster B Level SU 1 




Cohesion 

Modules 

Competencies 

Learning how to measure a nation's production and overall price level 

in order to study cyclical developments. 

Communicating, both orally and in writing, in business English 

Learning continuity pathways: Economics, English 

ECN1D– ECN2D – BUC1D – BUC2D 







LECTURE HOURS 

Lecture weeks ECN1D ECN2D BUC1D BUC2D 

P1-1 2 - 3 - 

P1-2 2 - 3 - 

P1-3 2 - 3 - 

P1-4 2 - 3 - 

P1-5 2 - 3 - 

P1-6 2 - 3 - 

P1-7 * - * - 

P2-1 - 2 - 3 

P2-2 - 2 - 3 

P2-3 - 2 - 3 

P2-4 - 2 - 3 

P2-5 - 2 - 3 

P2-6 - 2 - 3 

P2-7 - * - * 


Changes to 

previous 

academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BEBECN1D.1 

MODULE: ECONOMICS (ECN1D) 

Objectives 

After learning how to measure a nation‘s production and overall price 

level students are able to monitor these phenomena. The forces that 

determine developments in the long run (e.g. saving, investment, 

(un)employment) are studied as well as cyclical developments. 

By means of the aggregate demand/aggregate supply-model students 

are able to analyse short-run economic fluctuations. 

Topics 

Measuring a nation‘s income 

Measuring the cost of living 

Production and growth 

Lectures, class discussion 

Students study the book at home. Highlights are discussed in class. 

Students prepare handed out problems at home, which will also be 

discussed in class. 

Active participation of the student is essential. 

Macroeconomics, third edition, Hubbard, G. Prentice Hall 

N/A 

N/A 


BEBECN1D.1 

written exam 

4.0 

55 

18% 


V1, V3 

H1, H3 

120 minutes 

non-graphic calculator 

no 

ASSESSMENT 



The student: 

1. Can identify the elements of GDP and related concepts; 

2. Can assess the use of GDP as a measure of well-being; 

3. Evaluate the difference between real and nominal values; 

4. Can apply different measures of price level changes; 



and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

5. Shows familiarity with other measures of production and income; 

6. Can identify, recognise and analyse various labour market related 

concepts; 

7. Shows awareness of the importance of long-run economic growth; 

8. Shows a clear understanding of the role of the financial system in 

facilitating long-run economic growth; 

9. Can explain what happens during a business cycle; 

10. Can apply the economic growth model to explain different growth 

rates; 

11. Show understanding of economic catch-up and can assess 

government policies aimed at promoting growth; 

12. Can apply an aggregate expenditure model to establish 

macroeconomic equilibrium 

MODULE: ECONOMICS (ECN2D) 

Objectives 

After learning how to measure a nation‘s production and overall price 

level students are able to monitor these phenomena. The forces that 

determine developments in the long run (e.g. saving, investment, 

(un)employment) are studied as well as cyclical developments. 

By means of the aggregate demand/aggregate supply-model students 

are able to analyse short-run economic fluctuations. 

Topics 

Measuring a nation‘s income 

Measuring the cost of living 

Production and growth 

The monetary system 

Aggregate demand and aggregate supply 

The influence of monetary and fiscal policy on aggregate demand 

Lectures, class discussion 

Students study the book at home. Highlights are discussed in class. 

Students prepare handed out problems at home, which will also be 

discussed in class. 

Active participation of the student is essential. 

Macroeconomics, third edition, Hubbard, G. Prentice Hall 

N/A 

N/A 


BEBECN2D.1 

written exam 

4.0 

5.5 

42% 


V2, V4 

Resit period H2, H4 

ASSESSMENT 


Duration 

Aids 


Exam code 

BEBECN2D.1 


and topics 

Professional 

products 



120 minutes 

non-graphic calculator 

no 



The student: 

1. Can identify the elements of GDP and related concepts; 

2. Can assess the use of GDP as a measure of well-being; 

3. Evaluate the difference between real and nominal values; 

4. Can apply different measures of price level changes; 

5. Shows familiarity with other measures of production and income; 

6. Can identify, recognise and analyse various labour market related 

concepts; 

7. Shows awareness of the importance of long-run economic growth; 

8. Shows a clear understanding of the role of the financial system in 

facilitating long-run economic growth; 

9. Can explain what happens during a business cycle; 

10. Can apply the economic growth model to explain different growth 

rates; 

11. Shows understanding of economic catch-up and can assess 

government policies aimed at promoting growth; 

12. Can apply an aggregate expenditure model to establish 

macroeconomic equilibrium; 

13. Can identify the determinants of aggregate demand and aggregate 

supply; 

14. Can distinguish between movements along and shifts of the AD- and 

AS-curves; 

15. Can apply the ADAS model to illustrate differences between long run 

and short run macroeconomic equilibrium, both graphically and in 

words; 

16. Can define money and the functions of it; 

17. Can explain the role of banks in changing the money supply; 

18. Applies the quantity theory of money to explain inflation rates; 

19. Can explain the working of monetary policy; 

20. Can explain the working of fiscal policy; 

21. Can identify monetary policy tools; 

22. Can identify fiscal policy tools; 

23. Proposes fiscal and monetary measures in given economic situations; 

24. Can decide when and how expansionary and contractionary policy 

could be applied; 

25. Can analyse the effects of monetary and fiscal policy graphically 

MODULE: BUSINESS COMMUNICATION (BUC1D) 

Objectives 

Together with BUC2D, this module provides practice in general business 

skills in oral as well as written communication skills 

Topics 

Grammar 

Idioms / Vocabulary 

Meetings 

Reading 

Writing 

Email, report, memo 

Every week students have two lessons, one dealing with grammar / 

writing skills / vocabulary, and one dealing with oral skills. The latter 

takes place in half groups. 


Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BEB-BUC1D.1 


and topics 

Professional 

products 



Note: the fluency classes dealt with in this module will be assessed in 

BUC2D. Since the assessment for this part of the module is based on 

continuous assessment, attendance is compulsory! Students are not 

allowed to miss more than 2 classes in total. If students miss more 

classes, 10 points will be deducted for each session they miss extra. 

Market Leader, Upper Intermediate, Cotton.D./Falvey.D./Kent.S., 

Pearson Custom Publishing 

N/A 

N/A 


BEBBUC1D.1 

written exam 

5.5 

5.5 

12% 

no 

V1, V3 

H1, H3 

120 minutes 

- 

no 

ASSESSMENT 



The student has a good command of business vocabulary and is able to 

apply it in the correct circumstances 

MODULE: BUSINESS COMMUNICATION (BUC2D) 

Objectives 

Together with BUC1D, this module provides practice in general business 

skills as well as in oral and written communication skills. 

Topics 

Grammar 

Idioms / Vocabulary 

Meetings 

Reading 

Writing 

Email, report, memo 

Every week students have two lessons, one dealing with grammar / 

writing skills / vocabulary, and one dealing with oral skills. The latter 

takes place in half groups. 

Note: the fluency classes dealt with in this module are assessed in 

BUC2D. Since the assessment for this part of the module is based on 


Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BEBBUC2D.1 

BEBBUC2D.1 

BEBBUC2D.1 

continuous assessment, attendance is compulsory! Students are not 

allowed to miss more than 2 classes in total. If students miss more 

classes, 10 points will be deducted for each session they miss extra. 

Market Leader, Upper Intermediate, Cotton.D./Falvey.D./Kent.S., 

Pearson Custom Publishing 

N/A 

N/A 


ASSESSMENT 


written exam written exam 

5.5 5.5 5.5 

5.5 5.5 5.5 

12% 6% 10% 

no no no 

V2, V4 V2, V4 

grade based on 12 

oral sessions 

lecture period 1 + 2, 

lecture period 3 + 4 

H2, H4 H2, H4 contact lecturer 

120 minutes 120 minutes - 

- paper dictionaries - 

no no yes 



The student has a good command of business vocabulary and is able to 

apply it in the correct circumstances 

The student is able to write an e-mail and a short report, in which 

information is correctly processed, and conclusions are drawn, in correct 

business English. 

In a role play, the student can make a balance between listening and 

participating 

In a role play, the student can process info of others and make a 

contribution 

In a role play, the student is able to function actively, using correct 

business English 


International Communication: Dutch 

Name SU International Communication: Dutch 

Code SU BID 







5 (5 ECs are awarded 

after completion of 

DUT1D, DUT2E, 

DUT3D, DUT4E) 

Study load 70 hours 

Professional task Communicating, both orally and in writing, in Dutch 

Cohesion 

Modules 

Competencies 

Learning continuity pathway: Dutch 

DUT3D – DUT4E 




Lecture weeks DUT3D DUT4E 

P1-1 4 - 

P1-2 4 - 

P1-3 4 - 

P1-4 4 - 

P1-5 4 - 

P1-6 4 - 

P1-7 * - 

P2-1 - 4 

P2-2 - 4 

P2-3 - 4 

P2-4 - 4 

P2-5 - 4 

P2-6 - 4 

P2-7 - * 

LECTURE HOURS 



academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

MODULE: DUTCH (DUT3D) 

Objectives 

This is a follow up of the language training and culture aspects of DUT 

2E.During the course you will not only get to know basic Dutch in speech 

and writing, but you will also learn about the Dutch culture and get to 

understand more about the Dutch way of life. 

Topics 

daily life in the Netherlands 

national holidays 

how the Dutch live 

Dutch news 

oral proficiency training 

N/A 

The course offers you basic (grammatical and vocabulary) knowledge 

and skills, enabling you to communicate with fellow students in Dutch at 

‗beginners plus‘ level. Since the course focuses on communicative 

aspects, special attention is paid to oral proficiency training. Therefore it 

is compulsory to attend class at least 5 out of 6 times. A student can 

understand simple phrases and questions in a social context and a 

student can understand simple texts with the aid of a dictionary. A new 

important grammatical item will be the past tense of the verb. 



N/A 

N/A 

N/A 

ASSESSMENT 

BIDDUT3D.1 BIDDUT3D.3 

written exam listening exam 

4.0 4.0 

5.5 5.5 

20% 10% 




120 minutes - 

- - 

no yes 




BIDDUT3D.1 

BIDDUT3D.3 


and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Correctly using verbs in perfect tense, diminutives, adverbs of direction, 

subordinate clauses and conjunctions. 

Correctly using language functions: offer a suggestion, order and 

pay in a restaurant, ask for and give directions and give 

arguments. 

Using listening skills at level A2 to understand topics from the Dutch 

'Jeugdjournaal'. 

The students are able to answer some questions about this journal. 

MODULE: DUTCH (DUT4E) 

Objectives 

Together with DUT2E and DUT3D these modules form an introduction to 

Dutch language and culture. This course focuses on listening, speaking, 

reading and writing. An important aspect of business life is being able to 

socialize with colleagues and business partners. People value it highly if 

one can do that in the native language of the host 

Topics 

daily and business life in the Netherlands 

dresscode 

holidays/traveling 

oral proficiency training. 


The course offers you basic (grammatical and vocabulary) knowledge 

and skills, enabling you to communicate with fellow students in Dutch at 

a reasonable level. Since the course focuses on communicative aspects, 

special attention is paid to oral proficiency training. For this you are 

obliged to attend class at least five out of six times. A student can 

convey simple messages and answer simple questions, a student can 

also write short, simple texts. A new grammatical topic will be the future 

tense. 



N/A 

N/A 

N/A 

ASSESSMENT 

BIDDUT4E.1 BIDDUT4E.4 

written exam (video) presentation 

4.0 4.0 

5.5 5.5 

20% 10% 





Duration 

Aids 

120 minutes - 

- - 

Exam during class? no yes 

Exam code 

BIDDUT4E.1 

BIDDUT4E.4 



Correctly using verbs in the future tense, adverbs of time, 

verbs in the past tense and the Dutch form staan/liggen/zitten/lopen & 

te & whole verb. 

Correctly using language functions: make an appointment, talk about 

your plans, talk about the past and describe something. 

Using language skills at level A2 to make a journal in Dutch with fellow 

students. 

The journal consists of international news, international news, sports and 

the weather. 


International Communication: French 

Name SU International Communication: French 

Code SU BIF 

Study Programme International Foundation Year 







Cohesion 

Modules 

Competencies 

Students are expected to have studied French for a few years or to have 

successfully participated in the course FRD3 (=A1 level) 

Communicating, both orally and in writing, in French 

Learning continuity pathway: French 

FRB1B – FRB2B 




Lecture weeks FRB1B FRB2B 

P1-1 4 - 

P1-2 4 - 

P1-3 4 - 

P1-4 4 - 

P1-5 4 - 

P1-6 4 - 

P1-7 4 - 

P2-1 - 4 

P2-2 - 4 

P2-3 - 4 

P2-4 - 4 

P2-5 - 4 

P2-6 - 4 

P2-7 - 4 

LECTURE HOURS 


Changes to 

previous 

academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

MODULE: FRENCH (FRB1B) 

Objectives 

After completing this course students understand and produce general 

and business French, both orally and in writing, at a lower intermediate 

level (A2 level). 

Topics 

Speaking 

o presenting yourself, your company, colleague 

o analyse information 

o explain situations 

o making a phone call 

o finding your way 

o making an appointment 

o receiving a guest 

Grammar and vocabulary 

Writing 

- taking notes 

- writing short letters 

- writing emails 

- using a diary 

Listening 

Reading 

Writing assignments, speaking assignments 

Students are expected to study and practise at home. 

In class problems which may have risen during preparation will be 

discussed and some additional exercises will be done. 

During two lessons per week aural and oral exercises will be practised in 

the language laboratory (BBC Ma France, Prisma, presentations). 

Attendance to these classes is obligatory. 

7 weeks, 4 lessons per week. 

Francais com, niveau intermédiaire, livre de l'élève, Penfornis J.L., 

edition 2002 or later, ISBN 978-2-09-033171-4 

N/A 

N/A 

Reader: French Grammar and Verbs 

ASSESSMENT 

BIFFRB1B.1 BIFFRB1B.3 

written exam 

4.0 4.0 

5.5 5.5 

30% 20% 


Listening : assessment listening 

and compulsory attendance 

listening 

V3 in class, lecture period 3, week 4 

H3 in class, lecture period 3, week 6 


Duration 

Aids 


Exam code 

BIFFRB1B.1 

BIFFRB1B.3 


and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

120 minutes - 

- - 

no yes 



1. Correct use of French grammar. 

2. Correct translation F - E of general and business French vocabulary. 

Gives correct answers to the questions referring to the written text 

on A2 level. 


1. Gives correct answers to the questions 

referring to the listening texts on A2 level. 


MODULE: FRENCH (FRB2B) 

Objectives 

After completing this course students understand and produce mainly 

business French, both orally and in writing, at an intermediate level (A2 

level). 

Topics 

Writing 

Vocabulary + Grammar 

Listening 

Speaking 

Reading 

Speaking assignments, writing assignments 

Students are expected to study and practise at home. 

In class problems which may have risen during preparation will be 

discussed and some additional exercises will be done. 

During two lessons per week aural and oral exercises will be practised in 

the language laboratory. Attendance to these classes is obligatory. 

7 weeks, 4 lessons per week. 

Francais com, niveau intermédiaire, livre de l'élève, Penfornis J.L., 

edition 2002 or later, ISBN 978-2-09-033171-4 

N/A 

N/A 

Reader French Grammar and Verbs 

ASSESSMENT 

BIFFRB2B.1 BIFFRB2B.9 

written exam 

4.0 4.0 

5.5 5.5 

30% 20% 


speaking: continuous assessment 

and compulsory attendance 


Exam period 

Resit period 

Duration 

Aids 


Exam code 

BIFFRB2B.1 

BIFFRB2B.9 

V4 lecture period 4 

H4 contact lecturer 

120 minutes - 

- - 

no yes 



1. Correct use of French grammar. 

2. Correct translation F - E of general and business French vocabulary. 

Gives correct answers to the questions referring to the written text 

on A2 level. 


1. Gives a correct presentation at level A2 about his or her personality 

and background. 


International Communication: German (GER) 

Name SU 

Code SU 

International Communication: German 

BIG 


Academic year 2011 - 2012 Period 1 +2, 3 + 4 




5 (full 5 credits 

awarded after 

completion of GER1A 

and GER2A) 

Entry requirements Having completed BIG-GER1A 

Study load 

Professional task Communication in a foreign language (German) 

Cohesion 

Modules 

Competencies 

Learning continuity pathway: German 

GER2A 

Lecture weeks GER2A 

P1-1 3 

P1-2 3 

P1-3 3 

P1-4 3 

P1-5 3 

P1-6 3 

P1-7 * 

P2-1 3 

P2-2 3 

P2-3 3 

P2-4 3 

P2-5 3 

P2-6 3 

P2-7 * 

Intercultural Adaptability (P2, level 2+3) 


LECTURE HOURS 

Compulsory attendance in all lecture weeks 


Changes to 

previous 

academic year 


This is a new course. 

70 hours 



and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


MODULE: GERMAN (GER2A) 

The students will develop the target language in adult, every day job- 

and business- related situations on B1.1 level, work on intermediate 

grammar, vocabulary, reading skills, listening skills, oral skills and 

writing skills starting business correspondence. 

Various oral and written products 

Seminars, large amount of private study 

Grigull/Raven, Geschäftliche Begegnungen, Deutsch als Fremdsprache, 

Leipzig, 2008 

Seiffert, Schreiben in Alltag und Beruf, Intensivtrainer A2/B1, 

Berlin/München 2009 

Rohrer/Schmidt, Kommunizieren im Beruf – 1000 nützliche 

Redewendungen, Berlin/München, 2008 

Hueber Wörterbuch Learner‘s Dictionary Deutsch als Fremdsprache – 

Deutsch – Englisch, Englisch-Deutsch / German – English, English - 

German, Ismaningen 2009 

Webster, P. The German Handbook. Your guide to speaking and writing, 

Cambridge 1999 

CD incl. Geschäftliche Begegnungen 


ASSESSMENT 

BIG-GER2A.1 BIG-GER2A.3 BIG-GER2A.4 

written 

listening 

comprehension 


oral 

4.0 4.0 4.0 

30% 5% 15% 

yes yes yes 









120 minutes various various 





- - key word cards only 

yes 

yes 

yes 

A student who started 

IFA in September 

2011 and BIG-GER2A 

in February 2012 and 

who missed one of the 

oral assessments 

during class due to 

unforeseen 

exceptional 

circumstances beyond 

his/her control (known 

to SSCC) can apply for 

an exceptional catchup 

to be held at the

Exam code 

BIG-GER2A.1 

BIG-GER2A.3 

BIG-GER2A.4 



end of the academic 

year. 

The student can use the target language correctly, regarding idiom and 

vocabulary, grammar, spelling and punctuation (B1.1 level). 

The student can produce written texts in simple work related situations, 

using appropriate style and register taking into account the intended 

reader and the writer‘s purpose. (B1.1 level) 

The student can understand phrases and the highest frequency 

vocabulary related to areas of personal relevance (adult settings) and 

can catch the main points in messages, announcements of standard 

speech in standard work/job related topics, and understand the main 

points of radio and TV programmes on current affairs and topics related 

to professional interest (B1 level) 

The student can communicate in more complex everyday and work 

related situations, describing products and work processes, etc., handling 

unexpected conversation of familiar topics, and expressing personal 

opinions (B1.1 level) 


International Communication: Spanish 

Name SU International Communication : Spanish 

Code SU BIS 


Academic year 2011 - 2012 Period 1+2, 3 + 4 






Cohesion 

Modules 

Competencies 

5 (full 5 ECs to be 

awarded after 

completion of SPL1C, 

SPL2C, SPL3C and 

SPL4C) 

Study load 

70 hours 

Elementary level of Spanish comparable to the level reached at the end 

of the module SPL2C 

Communicating, both orally and in writing, in Spanish 

Learning continuity pathway: Spanish 

SPL3C – SPL4C 




Lecture weeks SPL3C SPL4C 

P1-1 3 - 

P1-2 3 - 

P1-3 3 - 

P1-4 3 - 

P1-5 3 - 

P1-6 3 - 

P1-7 * - 

P2-1 - 3 

P2-2 - 3 

P2-3 - 3 

P2-4 - 3 

P2-5 - 3 

P2-6 - 3 

P2-7 - * 

LECTURE HOURS 


Changes to 

previous 

academic year 


80% compulsory attendance 



and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Objectives 

After this module students will be able to use Spanish for advanced 

elementary and general communication purposes; they will have 

increased their cultural awareness of the Hispanic world. 

Topics 

Hotels 

Theatre, entertainments, events, etc. 

Geographical features 

Holiday activities 

Time expressions 

Sports and pastimes 

Seasons 

Weather/climate 

Historical terms 

Food shopping 

Speaking assignments and written texts 














N/A 

N/A 

N/A 

BISSPL3C.1 

written exam 

4.0 

5.5 

25% 


V1, V3 

H1, H3 

120 minutes 

ASSESSMENT 

either a paper monolingual English dictionary or a paper bilingual 





Exam code 

BISSPL3C.1 


and topics 

Professional 

products 



Compulsory 

literature 

no 

Recommended N/A 








catalogues. 



















Objectives 




Topics 

Cooking & eating 

Utensils, appliances 

Cooking terms 

Careers and ambitions 

Clothes 

Colours, materials 

Patterns, style 


Telephone language 


Speaking assignments and written texts 















literature 

Software 


Exam code 

Type of exam 


tick (√) 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BISSPL4C.3 

BISSPL4C.4 

N/A 

N/A 

ASSESSMENT 

BISSPL4C.3 BISSPL4C.4 

listening comprehension oral exam 

4.0 4.0 

7% 19% 


V2, V4 V2, V4 

H2, H4 H2, H4 


- - 

no no 








catalogues. 























catalogues. 




















Stream Specific Module Communication 

Name SU 

Code SU 

Stream specific module communication 

BMC 


Academic year 2011 - 2012 Period 1+2, 3+4 

Target group Full-time students of CS 





Cohesion 

Modules 

Competencies 

- 

Gaining insight into the basic concepts of marketing communication and 

its meaning in relationship to specific organizations 

Introduction to main phase programme Communication Studies 

SMC1C – SMC2C 

Lecture weeks SMC1C SMC2C 

Knowing the basics in communication theory and understanding what 

the business field looks like. 

Knowing what steps to take to draw up operational communication plans 

within the established policy plan. 

P1-1 3 - 

P1-2 3 - 

P1-3 3 - 

P1-4 3 - 

P1-5 3 - 

P1-6 3 - 

P1-7 * - 

P2-1 - 3 

P2-2 - 3 

P2-3 - 3 

P2-4 - 3 

P2-5 - 3 

P2-6 - 3 

P2-7 - * 

LECTURE HOURS 


Changes to 

previous 

academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BMCSMC1C.1 

MODULE: STREAM SPECIFIC MODULE COMMUNICATION (SMC1C) 

Objectives 

After having completed this module, the student knows the basic 

concepts of integrated marketing communication foundation and its 

advertising tools. This module relates to the project module OPL in which 

the student can show his knowledge on specific topics concerning 

marketing communication. 

Topics 

The integrated Marketing Communication foundation 

Integrated Marketing Communication Advertising Tools 

N/A 

Before attending class students have to read some chapters from the 

advised literature. During the first week students will be informed by 

means of a schedule in which week what has to be done. The most 

important topics that relate to the project OPL will be discussed with the 

lecturer. The issues handled during that project and the literature will 

form the basics of the module. 

Integrated Advertising, Promotion, and Marketing 

Communications, Kenneth E. Clow and Donald E. Baack 

N/A 

N/A 

N/A 

BMCSMC1C.1 

ASSESSMENT 

written exam (multiple choice/ open questions) 

5.5 

5.5 

50% 


V1, V3 

H1, H3 

120 minutes 

paper monolingual / bilingual dictionary 

No 



1. Correctly recognizing and describing marketing communication 

concepts and terminology. 

2. Correctly recognizing and describing marketing communication media 

and its characteristics 

3. Describing the steps to take in order to establish an (international) 



and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

marketing communication plan 

4. He/she can describe or give definitions of the key characteristics and 

advantages of promotional tools and media available 

5. Describing the coherence between the media available and advised in 

a campaign 

6. Understanding and describing the ethical aspects of marketing 

communication programmes 

7. Correctly describing the key aspects of buying behaviour of the 

target markets involved ( B2C/ B2B) 

8. Generally effective command of the language in a range of 

situations, e.g. can make a contribution to discussions on practical 

matters 

MODULE: STREAM SPECIFIC MODULE COMMUNICATION (SMC2C) 

Objectives 

This module follows up on BMC-SMC1C. After this module the student 

knows the basic concepts of integrated marketing communication media 

tools, promotional tools and the ethics, regulations and evaluation of 

integrated marketing communication. This module relates as well to the 

project module OPL in which the student can show his knowledge on 

specific topics concerning marketing communication. 

Topics 

The integrated Marketing Communication Media Tools 

Database marketing & CRM 

Integrated Marketing Communication Promotional Tools 

Integrated Marketing Communication Ethics, Regulation and 

Evaluation 

N/A 

Before attending class students have to read some chapters from the 

advised literature. During the first week students will be informed by 

means of a schedule in which week what has to be done. The most 

important topics that relate to the project OPL will be discussed with the 

lecturer. The issues handled during that project and the literature will 

form the basics of the module. 

Integrated Advertising, Promotion, and Marketing Communications, 

Kenneth E. Clow and Donald E. Baack 

N/A 

N/A 

N/A 

BMCSMC2C.1 

written exam 

5.5 

5.5 

50% 


V2, V4 

H2, H4 

ASSESSMENT 


Duration 

Aids 


Exam code 

BMCSMC2C.1 

120 minutes 

- 

no 



1. Correctly recognizing and describing marketing communication 

concepts and terminology. 

2. Correctly recognizing and describing marketing communication media 

and its characteristics 

3. Describing the steps to take in order to establish an (international) 

marketing communication plan 

4. He/she can describe or give definitions of the key characteristics and 

advantages of promotional tools and media available 

5. Describing the coherence between the media available and advised in 

a campaign 

6. Understanding and describing the ethical aspects of marketing 

communication programmes 

7. Correctly describing the key aspects of buying behaviour of the 

target markets involved ( B2C/ B2B) 

8. Generally effective command of the language in a range of 

situations, e.g. can make a contribution to discussions on practical 

matters 


Stream Specific Module Finance 

Name SU 

Code SU 

Stream Specific Module Finance 

BMF 



Target group Full-time students of IFC 




- 

Professional task Providing insight in key features of international financing 

Cohesion 

Modules 

Competencies 

Introduction to main phase programme International Finance and Control 

SMF1C – SMF2C 

Lecture weeks SMF1C SMF2C 

Assessing the feasibility of projects and/or investments. 

Determining and describing the economic feasibility of projects and 

investments. Drafting a financial plan. Collecting, systematizing and 

analysis of financial and non-financial ratios. Selecting financial 

resources/funding. Drafting and assessing financial diagnoses. 

Recognizing, describing and analyzing various financial, exchange and 

interest risks. 

P1-1 6 - 

P1-2 6 - 

P1-3 6 - 

P1-4 6 - 

P1-5 6 - 

P1-6 6 - 

P1-7 * - 

P2-1 - 6 

P2-2 - 6 

P2-3 - 6 

P2-4 - 6 

P2-5 - 6 

P2-6 - 6 

P2-7 - * 

LECTURE HOURS 


Changes to 

previous 

academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BMFSMF1C.1 

MODULE: STREAM SPECIFIC MODULE FINANCE (SMF1C) 

Objectives 

The students should develop a sound awareness of how international 

oriented the financial world is. This awareness has to be transformed to 

their future role in enterprises: The impact of the external financial 

environment on the company level (sound financial structure) and their 

future role as financial controller / treasurer. 

The future controller should be aware of DO‘s & DONT‘s of financial 

instruments, the importance of corporate governance and how to 

structure capital investments. 

Topics 

International Finance 

Financial Goals & Corporate Governance 

Exchange rates 

Financial ratios 

N/A 

Lectures and group cases 

Corporate finance fundamentals Ross, S.A. 

Multinational Business Finance Eiteman, D.K. 

N/A 

N/A 

N/A 

BMFSMF1C.1 

written 

5.5 

5.5 

20% 

no 

V1, V3 

H1, H3 

120 minutes 

non-graphical calculator 

no 

ASSESSMENT 



The student is able to: 

Describe the international financial world 

Explain the tasks and responsibilities of the financial department 

To work out financial statements used by firms 



and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Describe the differences between cash flow and accounting income 

Describe the market value of financial instruments 

Determine and interpret common financial ratios 

Describe and interpret the currency exchange rates 

MODULE: STREAM SPECIFIC MODULE FINANCE (SMF2C) 

Objectives 

The students should develop a sound awareness of how international 

oriented the financial world is. This awareness has to be transformed to 

their future role in enterprises: The impact of the external financial 

environment on the company level (sound financial structure) and their 

future role as financial controller / treasurer. 

The future controller should be aware of DO‘s & DONT‘s of financial 

instruments, the importance of corporate governance and how to 

structure capital investments. 

Topics 

Risk management and forex risks 

Financial Planning 

Capital Investment Decisions 

The financial analysis of a Publicly listed company (Group assignment) 

Class, group cases and group assignment 

Corporate finance fundamentals Ross, S.A. 

Multinational Business Finance Eiteman, D.K. 

N/A 

N/A 

N/A 

ASSESSMENT 


written group case study in class 

5.5 5.5 

Pass grade 5.5 5.5 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BMFSMF2C.1 

50% 30% 

no no 


H2, H4 contact lecturer 

120 minutes - 

Non-graphical calculator - 

no yes 




Describe and calculate the time value of money 


BMFSMF2C.5 

Choose the financial funding for an investment project 

Determine the required rates of return 

Make an investment decision based upon several criteria 

Describe and interpret several currency exchange risks 

Choose financial instrument in order to hedge currency risk 


Describe position of the company in the international financial world 

Explain the tasks and responsibilities of the financial department of 

this company 

To work out financial statements used by the company 

Describe the market value of financial instruments 

Determine and interpret the financial ratios of the company 

Describe and interpret the currency exchange rates of the company 

Bench mark the company to its industry peers 


Stream Specific Module IBMS 

Name SU 

Code SU 

Stream Specific Module IBMS 

BMI 



Target group Full-time students of IBMS 





Cohesion 

Modules 

Competencies 

- 

Providing insight into the interdisciplinary relationship of the three main 

disciplines Marketing, Finance and Management as key features of 

companies and institutions 

Learning continuity pathway: Marketing 

SMI1C 

Lecture weeks SMI1C 

P1-1 3 

P1-2 3 

P1-3 3 

P1-4 3 

P1-5 3 

P1-6 3 

P1-7 * 

P2-1 3 

P2-2 3 

P2-3 3 

P2-4 3 

P2-5 3 

P2-6 3 

P2-7 * 

The ability to translate trends in the environment to opportunities and 

threats for the organisation. The ability to describe and analyse simple 

processes in the field of business operations and human resources. The 

ability to prepare alternative solutions for independent processes. The 

ability to analyse and evaluate relevant information on business and 

human resource processes and to define problems within these 

processes. The ability to prepare a budget for a department of an 

organization.The ability to perform cost calculations involving indirect 

costs and to understand the implications of these. Generally effective 

command of the language in a range of situations, e.g. can make a 

contribution to discussions on practical matters (level B2). The student 

creates a solution to a simple problem using given tools. Within a given 

context the student is able to come up with possible solutions for the 

problem. The ability to take several aspects of the problem into account 

with a broad view. 

LECTURE HOURS 


Changes to 

previous 

academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


MODULE: STREAM SPECIFIC MODULE IBMS (SMI1C) 

Objectives 

To provide insight into the interdisciplinary relationship of the three main 

disciplines Marketing, Finance and Management as key features of 

International Business companies and institutions. Students will be 

trained to apply their knowledge and skills from the separate courses in 

Marketing, Finance and Management of the first semester into practice. 

They will be provided with new and existing knowledge and the 

integrated way of approaching these separate disciplines in an 

operational setting. They will be trained to apply this in given case 

studies/ situations. 

Topics 

Business valuation 

The planning process 

Determining Objectives 

Strategic choices 

Sales estimation 

Production planning 

Procurement 

Financial analysis 

Performance management 

Quality Management 

N/A 

Three hours of interactive lectures every week. 

Cost accounting Horngren, C.T. 

Introduction to financial accounting Horngren, C.T. 

Marketing: Real People, Real Choices, int. Edition Solomon 

Organisational behavior Individuals, groups and organization, Brooks, I. 

N/A 

N/A 

N/A 

BMISMI1C.4 

oral exam 

5.5 

5.5 

100% 

no 

V2, V4 

H2, H4 

20 minutes 

ASSESSMENT 

spread sheet, preparatory notes 

no 


Exam code 

BMISMI1C.4 



The student: 

1. Describes convincingly and concise the interrelation between 

business processes and business performance as presented in a 

given case and spreadsheet. 

2. Evaluates consistently and coherently business processes and 

business performance as presented in a given case and spreadsheet 

3. Proposes consistently and convincingly an operational action plan for 

improvement of the business performance as presented in a given 

case. 

4. Demonstrates the effects of the proposed plan on the business 

performance using spreadsheet modeling. 

5. Shows a clear understanding of simple concepts and idioms related 

to operational planning. 

6. Behavior during the exam conversation clearly indicates that 

students prepared the exam and solved the case problems in 

cooperation. 

7. Students equally contribute to the exam conversation. 


Stream Specific Module Logistics 

Name SU 

Code SU 

Stream Specific Module Logistics 

BML 



Target group Full-time students of LM 




- 

Professional task Analyse and re-organise logistics activities. 

Cohesion 

Modules 

Competencies 

Introduction to main phase programme Logistics Management 

SML1B 

Lecture weeks SML1B 

P1-1 3 

P1-2 3 

P1-3 3 

P1-4 3 

P1-5 3 

P1-6 3 

P1-7 * 

P2-1 3 

P2-2 3 

P2-3 3 

P2-4 3 

P2-5 3 

P2-6 3 

P2-7 * 


International Operations management (P7) 





LECTURE HOURS 


Changes to 

previous 

academic year 


A case analysis is part of the assessment 



and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


MODULE: STREAM SPECIFIC MODULE LOGISTICS (SML1B) 

Objectives 

During the second semester the student will have to tackle a project and 

in particular take his preferred field of study as a focus point. This 

module will help the student to identify the various problems in the fields 

of logistics and purchasing they may encounter when they have to reorganise 

or improve the performances of a company. They will 

understand the need for a well structured supply chain management 

system and the various advantages and problems students may have in 

restructuring the logistics activities. 

Topics 

Performance indicators 

Relationship between marketing and logistics 

Channels of distribution 

Forecasting 

Scheduling 

Problems of distribution 

Warehouse location 

Planning systems 

Re-organise logistics activities within a logistics environment 

During the semester, lectures will be given and logistics activities will be 

re-organised using by-weekly short but related cases based on the 

theory discussed during the lectures. 

Logistics, A Practical Approach by Reinder Pieters and Oliver J. Ntenje 

N/A 

N/A 

Handouts in class 

ASSESSMENT 

BMLSML1B.1 BMLSML1B.5 

written case analysis report 

5.5 5.5 

5.5 5.5 

60% 40% 

no no 



120 minutes - 

English-Native language paper 

dictionary, normal calculator/nongraphic 

no yes 


-

Exam code 

BLMSML1B.1 

BLMSML1B.5 



1. Knowledge of Performance indicators 

2. Knowledge of Channels of distribution 

3. Knowledge of Forecasting 

4. Knowledge of Scheduling 

5. Knowledge of Distribution channels 

6. Knowledge of Warehouse location decisions 

7. Knowledge of logistics‘ Planning systems 

1. Ability to apply the theoretical knowledge of BLMSML1B to a logistics 

environment 

2. Ability to understand the relationship between Marketing and 

Logistics. 


Stream Specific module Management 

Name SU 

Code SU 

Stream Specific Module Management 

BMM 



Target group Full-time students of HRQM 





Cohesion 

Modules 

Competencies 

- 

Understanding a basic range of Human resource and Quality 

management issues and place them within the wider business setting. 

Introduction to main phase programme HRQM 

SMM1B 

Lecture weeks SMM1B 

P1-1 3 

P1-2 3 

P1-3 3 

P1-4 3 

P1-5 3 

P1-6 3 

P1-7 * 

P2-1 3 

P2-2 3 

P2-3 3 

P2-4 3 

P2-5 3 

P2-6 3 

P2-7 * 

Describing and applying the principles of HR and management into 

instruments, models and activities. 

Applying knowledge to practice related to HR and management. 

Understanding the value of HR and Management for business. 

International Business awareness. 

Intercultural adaptability. 

Creative problem solving. 

Learning and Self developing. 

LECTURE HOURS 


Changes to 

previous 

academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 

MODULE: STREAM SPECIFIC MODULE MANAGEMENT (SMM1B) 

Objectives 

The module SMM1B assists students in acquiring and developing the 

knowledge, skills and attitude required for the successful practice of the 

roll of HRQM-manager for the OPL-project in their second semester. 

The module introduces a contemporary approach for the management of 

human resources and quality in organizational settings. HRQM will be 

handled as the management discipline aimed at improving organizational 

effectiveness by means of using instruments. 

It also provides students with an understanding of the relationship 

between employer and employee in the context of the contract of 

employment. 

It enables students to understand a range of human resource and quality 

management issues and to be able to place it within the wider 

organizational and business context. 

Topics 

Organizational Behaviour, HRM and Quality Management 

Individual differences, perception, attitudes, and motivation and their 

relationship to performance 

Group decision-making; leadership; communication; culture and the 

management of organizational change 

HRQM instruments for the main features: planning, job analyses, 

recruiting, testing and selecting, orientation, training and 

development, appraising performance 

Individual Reflection paper 

Group presentation 

During the semester, the basic theory will be lectured and applied in the 

special project. 

Dessler, G, (2010) Framework for Human Resource Management, 5th or 

6th edition, Prentice Hall 

N/A 

N/A 

N/A 

ASSESSMENT 

BBMSMM1B.1 BBMSMM1B.6 

Written and/or Oral exam (lecturer 

decides) 

5.5 5.5 

5.5 5.5 

60% 40% 

no no 

Presentation, attendance and 

discussions 

lecture period 2, lecture period 4 lecture period 2, lecture period 4 

contact lecturer contact lecturer 


all aids are allowed all aids are allowed 



Exam code 

BBMSMM1B.1 

BBMSMM1B.6 

yes yes 



1. Showing awareness of Management and HR and Quality concepts 

and terminology in the written or oral exam. 

2. Showing Management and HR concepts and terminology in practical 

exercises during the assessment. 

3. Showing to be able to make decisions that are based on valid 

arguments rooted theoretical concepts while using the appropriate 

terminology in a simulated context during the exam. 

1. Showing awareness of Management and HR and Quality concepts 

and terminology during the lectures and exercises. 

2. Showing Management and HR concepts and terminology in practical 

exercises during the course. 

3. Showing to be able to make decisions that are based on valid 

arguments rooted theoretical concepts while using the appropriate 

terminology in a simulated contexts during the course. 


Operational Plan 

Name SU 

Code SU 

Operational plan 

BOP 








Cohesion 

- 

Coming to understand the interdependency of the various company 

functions. 

Learning continuity pathway: Projects, Research, Management 

Information, Personal Management 

Modules OPL1B – MIF1D – MIF2D – RST3D – RST4D – SCC2A 

Competencies 






International Marketing Management (P6) 





Cooperation (G2) 


Analysing and Information Processing (G4) 

LECTURE HOURS 

Lecture weeks OPL1B MIF1D MIF2D RST3D RST4D SCC2A 

P1-1 3 2 - 2 - 1 

P1-2 1 2 - 2 - 1 

P1-3 1 2 - 2 - 1 

P1-4 1 2 - 2 - 1 

P1-5 1 2 - 2 - 1 

P1-6 1 2 - 2 - 1 

P1-7 * * - * - * 

P2-1 2 - 2 - 2 1 

P2-2 1 - 2 - 2 1 

P2-3 1 - 2 - 2 1 

P2-4 1 - 2 - 2 1 

P2-5 1 - 2 - 2 1 

P2-6 1 - 2 - 2 1 

P2-7 * - * - * * 


Changes to 

previous 

academic year 




and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 

MODULE: OPERATIONAL PLAN (OPL1B) 

Objectives 

Enhance skills in project participation, experience and understand the 

interdependency of the various company functions. Applying theoretical 

knowledge acquired during the first semester. 

Topics 

Company strategy 

Staffing and wages 

Marketing strategy and plan 

Problems in logistics 

Distribution 

Promotion 

Financial consequences 

Individual report, group report, presentation 

Project groups of 6, representing 5 study streams plus one IBMS project 

leader. Members focus on solving problems related to their specific 

discipline. At least one group meeting supervised by a tutor each week. 

Short instruction classes each period, mandatory for students focusing 

on specific issues. At the end of period three an individual report has to 

be handed in dealing with the problems related to the student‘s role in 

the project group. At the end of period four a group report has to be 

handed in, combining the individual plans to a consistent and coherent 

plan to make the company profitable again. 

N/A 

N/A 

N/A 


ASSESSMENT 

BOPOPL1B.9 BOPOPL1B.0 BOPOPL1B.5 BOPOPL1B.6 

peer 

assessment 

role specific 

plan 

resurrection 

plan 

4.0 4.0 4.0 4.0 

5.5 5.5 5.5 5.5 

10% 13% 17% 10% 

presentation 

and defence of 

plan 

yes, within SU yes, within SU yes, within SU yes, within SU 


+ 2, 


+ 4 


+ 2, 


+ 4 


+ 2, 


+ 4 


+ 2, 


+ 4 


+ 2, 


+ 4 


+ 2, 


+ 4 

- - - - 

- - - - 


+ 2, 


+ 4 


+ 2, 


+ 4 



Exam code 

BOPOPL1B.9 

BOPOPL1B.0 

BOPOPL1B.5 

BOPOPL1B.6 


and topics 

yes yes yes yes 



1. Correct description and analysis of processes in the field of business 

operations; 

2. Correct description of company goals, objectives and policies; 

3. Correct analysis and evaluation of relevant information on business 

processes; 

4. Relevant problems within these processes defined, based on the 

information gathered; 

5. Preparation of alternative relevant solutions for independent 

processes; 

6. Adequate description trends/developments in the market; 

7. Valid suggestions for improvement for his own products/services on 

the basis of these trends/developments; 

8. The innovative opportunities described are to the point; 

9. Proper description of the actions to be taken to create opportunities; 

10. Proper description of the risks related to the actions; 

11. The various classifications of costs and revenues are correctly 

applied; 

12. Mainly simple- cost (and revenue) calculations are performed 

correctly; 

13. A balance sheet and profit & loss account for an SME (small and 

medium-sized enterprise) is correctly prepared; 

14. A liquidity prognosis is correctly prepared; 

15. A ratio-analysis is correctly prepared; 

16. Shown that the proposal is profitable; 

17. A budget for a department of an organisation is correctly prepared; 

18. Cost calculations are correctly performed; 

19. The implications of these cost calculations are correctly described; 

20. The report can be read easily; 

21. The report contains limited spelling and grammar mistakes (fewer 

than 2 per page); 

22. The layout of the report is consistent and supports readability of the 

report; 

23. A problem definition and research question in a relatively simple 

situation is correctly formulated; 

24. Several information resources are adequately formulated and 

25. the relevance of these sources are adequately assessed; 

26. Research findings conveniently arranged and translated into useful 

information; 

27. Simple theoretical concepts are used correctly; 

28. An adequate solution is created to a simple problem using given 

tools; 

29. Possible, valid solutions for the problem are presented within a given 

context; 

30. The suggested actions respect values, norms and codes of conduct 

which are imposed on him by the culture or organisation. 

MODULE: MANAGEMENT INFORMATION (MIF1D) 

Objectives 

After completion of this module students have an understanding of 

database-structures and the use of a database to store information. The 

student is able to analyse information need and to transfer a 

management- or operational information need into a query-design. 

DBMS: MsAccess 

Topics 

Access overview 

Tables and relations between them 


Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BOPMIF1D.2 


and topics 

N/A 

Designing Queries 

Seminars, lectures and PC-workshops. 

Please note for BOPMIF1D: It is strongly advised to attend classes. 

In week six, in class, a PC-test will be held. If you attend at least 4 out of 

5 lectures, you gain the right to do the exam TOGETHER WITH A 

CLASSMATE; if not, you do the test solo. 

Resit in NEXT exam period, so: exam in week 6 of period 1 or 3, resit in 

exam period V2/V4 (always solo). 

N/A 

N/A 

N/A 

Reader: Management Information Systems 

BOPMIF1D.2 

PC-test in class 

4.0 

5.5 

16% 


ASSESSMENT 

lecture period 1, lecture period 3 

V2, V4 

80 minutes 

- 

yes, but resit: no 



Students can design and save queries to retrieve selected data from a 

database to meet specific information needs. 

MODULE: MANGEMENT INFORMATION (MIF2D) 

Objectives 

After completion of this module students have an orientation in the field 

of Information Technology in relation to commercial practice. They have 

increased their knowledge and developed skills in applications of PCs and 

standard software in the decision making process within organisations, in 

particular Microsoft EXCEL. 

Topics 

Data transfer from a database to EXCEL 

Excel overview 


Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BOPMIF2D.2 


and topics 

Professional 

N/A 

Excel, designing a sophisticated decision-support model 

Excel, the use of functions and filters 

Excel, optimizing usability 

Seminars, lectures and PC-workshops 

N/A 

N/A 

N/A 

Reader: Management Information Systems 

BOPMIF2D.2 

PC-test 

4.0 

5.5 

17% 


V2, V4 

H2, H4 

120 minutes 

- 

no 

ASSESSMENT 



Student can design decision-support models, using complex formulas. 


Objectives 




We emphasize the elements of inferential statistical thinking, use real 

data from international business and automate computations and 

graphics wherever possible. 

Topics 

Probability theory; 

Probability distributions. 

N/A 


products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BOPRST3D.1 


and topics 

2 hours seminar/workshop a week. 

We use the book by David F. Groebner and others: Business Statistics, a 

decision-making approach, eighth edition. 




N/A 

Excel 2007, PQRS 

Website, handouts 

BOPRST3D.1 

written exam 

4.0 

5.5 

6% 


V1, V3 

H1, H3 

120 minutes 

ASSESSMENT 




no 








Objectives 




We emphasize the elements of inferential statistical thinking, use real 

data from international business and automate computations and 

graphics wherever possible. 

Topics 

Sampling distributions; 


Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

BOPRST4D.2 

Estimating percentages; 

Testing of hypotheses; 

Review of the topics discussed in RST3C. 

Important Note: In this exam both the topics discussed in RST3D and 

those from RST4D will be assessed. 

Why? Since the RST3D exam was a written one, while you also learned 

how to work with Excel and PQRS in RST3, that exam couldn‘t cover 

everything that was taught. Therefore in this computer exam we will test 

the RST3 topics again, next to the new topics from RST4. 

N/A 

2 hours seminar/workshop a week. 

We use the book by David F. Groebner and others: Business Statistics, a 

decision-making approach, eighth edition. 




N/A 

Excel 2007, PQRS 

Website, handouts 

BOPRST4D.2 

ASSESSMENT 

written exam / open book PC test 

4.0 

5.5 

11% 


V2, V4 

H2, H4 

120 minutes 




The exam takes place in a computer room. A PC is provided for by ABS. 

Some of the questions have accompanying Excel files providing data or 

graphs 

no 









and topics 

Professional 

products 



Compulsory 

literature 

Recommended 

literature 

Software 


Exam code 

Type of exam 


tick (√) 

Pass grade 


Compensation 

possible? 

Exam period 

Resit period 

Duration 

Aids 


Exam code 

ABPSCC2A.5 

MODULE: STUDY CAREER COACHING (SCC2A) 

Objectives 

Students are able to reflect on their development regarding personal and 

professional behaviour. 

Topics 

Reflection on study progress 

Writing a PDP (Personal Development Plan) 

Personal Coaching 

Cultural awareness 

Personal development plan 

Personal coaching and scheduled group meetings 

Please note: attendance to SCC classes is compulsory since you will be 

assessed during class. If you have been absent your SCC will take this 

into account when giving the final grade! Even though the weighting 

factor of BOPSCC2A is 0%, in order to get awarded 15 ECs for the study 

unit you must have passed this module (√). 

N/A 

N/A 

N/A 

handouts 

ABPSCC2A.5 

ASSESSMENT 

Hand in assignments, PDP, SCC‘s impression of your contribution and 

participation in class. 

tick (√) 

N/A 

0% 

no 

lecture period 1 + 2, lecture period 3 + 4 

lecture period 1 + 2, lecture period 3 + 4 

- 

- 

yes 



1. The student is able to take control of their own study developments 

and to reflect on this process. 

2. The student is able to turn their reflection on their studying into a 

sound plan as to how they can study and improve best. 

3. The student is able to keep track of their study process in a personal 

development plan, which is also meant to inform their study career 


coach (SCC) about their study progress. 

4. The student is able to communicate and cooperate with their SCC, 

taking the initiative for a meeting if necessary, and being able to deal 

with feedback given by the SCC. 


Appendix 1: overview IFA curriculum including competencies 

P= Profession related competency 

G= Generic competency 

Study unit Professional task Competencies Type of exam Number 

of credits 

(EC) 

Business Plan Doing all necessary 

research with fellow 

foreign students to start 

an own company 

Management & 

Accounting 

Marketing & 

Logistics 

International 

Communication : 

Dutch 

International 


French 

Gaining insight in the key 

features of international 

financing and acquire 

knowledge about 

management concepts, 

functions and strategies 

Acquiring knowledge 

about basic concepts of 

marketing and the basic 

terminology of logistics 

Communicating, both 

orally and in writing, in 

Dutch 



French 


International Strategic Vision 

Development (P3) 



International Operations Management 

(P7) 

International Business and Management 

Accounting and Financial management 

(P8) 




Analysing and Information Processing 

(G4) 




Ethical Responsibility 







(P7) 



(P8) 






Ethical Responsibility (G8) 




International Marketing Management 

(P6) 











ABPBSP1C.5 

ABPTPM2D.5 

ABPENG1D.1 

ABPENG1D.4 

ABPENG2E.1 

ABPENG2E.6 

ABPRST1C.1 

ABPRST2C.2 

ABPSCC1A.5 

AMAACF1B.1 

AMACF2A.1 

AMAMAN1C.1 

AMAMAN1C.5 

AMLLOG1B.1 

AMLMKT1C.1 

AMLMKT1C.6 

AMLMKT2C.1 

AMLMKT2C.6 

BIDDUT1D.1 

BIDDUT2E.1 

BIDDUT2E.9 

BIDDUT3D.1 

BIDDUT4E.1 

BIDDUT4E.9 

BIFFR1BB.1 

BIFFRB1B.3 

BIFFRB2B.1 

BIFFRB2B.9 

International Communicating, both Intercultural Adaptability (P2) BIGGEB1D.1 5 


15 

7.5 

7.5 

5 

5


German 

International 


Spanish 

Economics and 

Business 

Communication 

Stream Specific 

Module 

Communication 


Module Finance 


Module IBMS 

Stream Spe cific 

Module Logistics 


German 



Spanish 

Learning how to measure 

a nation's production and 

overall price level in order 

to study cyclical 

developments. 



business English 

Gaining insight into the 

basic concepts of 

marketing communication 

and its meaning in 

relationship to specific 

organizations 

Providing insight in key 


financing 

Providing insight into the 

interdisciplinary 

relationship of the three 

main disciplines Marketing, 

Finance and Management 

as key features of 

companies and 

institutions. 

Indentifying problems in 

the field of logistics while 

setting up your own 

company 












Knowing the basics in communication 

theory and understanding what the 

business field looks like. 

Knowing what steps to take to draw up 

operational communication plans within 

the established policy plan. 

Assessing the feasibility of projects 

and/or investments 

Determining and describing the 

economic feasibility of projects and 

investments 

Drafting a financial plan 

Collecting, systematizing and analysis of 

financial and non-financial ratios 

Selecting financial resources/funding 

Drafting and assessing financial 

diagnoses 

Recognizing, describing and analyzing 

various financial, exchange and interest 

risks 

The ability to translate trends in the 

environment to opportunities and threats 

for the organisation. 

The ability to describe and analyse 

simple processes in the field of business 

operations and human resources. 

The ability to prepare alternative 

solutions for independent processes. 

The ability to analyse and evaluate 

relevant information on business and 

human resource processes and to define 

problems within these processes. 

The ability to prepare a budget for a 

department of an organization 

The ability to perform cost calculations 

involving indirect costs and to 

understand the implications of these 

Generally effective command of the 

language in a range of situations, e.g. 

can make a contribution to discussions 

on practical matters (level B2) 

The student creates a solution to a 

simple problem using given tools 

Within a given context the student is 

able to come up with possible solutions 

for the problem 

The ability to take several aspects of the 

problem into account with a broad view 

Planning and implementing logistic 

operations 

monitoring the performance of logistic 

operations 

BIGGEB1D.4 

BIGGEB1D.6 

BISSPL1C.1 

BISSPL2C.1 

BISSPL3C.1 

BISSPL4B.3 

BISSPL4C.4 

BEBECN1C.1 

BEBECN2C.1 

BEBBUC2D.1 

BEBBUC2D.1 

BEBBUC2D.5 

BEBBUC2D.9 

BMCSMC1C.1 

BMCSMC2C.1 

BMFSMF1C.1 

BMFSMF2C.1 

BMFSMF2C.5 

BMSMI1C.4 5 

BMLSML1B.1 5 


5 

5 

5 

5


Module 

Management 

Understanding a range of 

humans resource and 

quality management 

issues and place them 

within the wider 

organization 

Operational Plan Coming to understand the 

interdependency of the 

various company functions 

Being in charge of logistics operations 

Improving the performance of logistic 

operations 

Describing and applying the principles of 

HR and management into instruments, 

models and activities. 

Applying knowledge to practice related 

to HR and management. 

Understanding the value of HR and 

Management for business. 







International Marketing Management 

(P6) 


(P7) 



(P8) 




Analysing and Information Processing 

(G4) 

BBMSMM1B.1 

BBMSMM1B.6 

BOPOPL1B.0 

BOPOPL1B.5 

BOPOPL1B.6 

BOPOPL1B.9 

BOPMIF1C.2 

BOPMIF1C.5 

BOPRST3C.1 

BOPRST4C.2 

BOPSCC2A.5 


5 

15

Appendix 2: Professional tasks-competencies matrix 

This matrix shows how the IFA competencies are related to the professional tasks in each study unit. The abbreviations of the study units 

are explained here: 

A-cluster B-cluster 

ABP: Business Plan 

AMA: Management & Accounting 

AML: Marketing & Logistics 

BID / BIF / BIG / BIS: International Communication Dutch/ French/German /Spanish 

International 

Business Awareness 

(P1) 

Intercultural 

Adaptability (P2) 

International 

strategic vision 

development (P3) 

Organisational Policy 


Entrepreneurial 


International 

Marketing 

Management (P6) 

International 

Operations 

Management (P7) 

International 

Business and 

Management 

Accounting and 

Financial 


Doing all necessary research 

with fellow foreign students to 

start an own company 




knowledge about management 

concepts, functions and 

strategies 

BID / BIF / BIG / BIS: International Communication Dutch/ French/German /Spanish 

BEB: Economics & Business Communication 

BOP: Operational Plan 

Acquiring knowledge about 

basic concepts of marketing 

and the basic terminology of 

logistics 

Communicating, both orally and 

in writing, in Dutch / French / 

German / Spanish 

Learning how to measure a 

nation's production and overall 

price level in order to study 

cyclical developments. 


in writing, in business English 

AML BEB BOP 

ABP AMA BID / BIF / BIG / BIS BEB BOP 

ABP AMA BOP 

ABP AMA AML BEB BOP 

ABP AMA AML BEB BOP 

AML BOP 

ABP AMA BOP 

ABP AMA BOP 

Coming to understand the 

interdependency of the various 

company functions

Doing all necessary research 

with fellow foreign students to 

start an own company 




knowledge about management 

concepts, functions and 

Acquiring knowledge about 

basic concepts of marketing 

and the basic terminology of 

logistics 


in writing, in Dutch / French / 

German / Spanish 

Learning how to measure a 

nation's production and overall 

price level in order to study 

cyclical developments. 


strategies 

in writing, in business English 

Leadership (G1) ABP AMA BOP 

Co-operation (G2) ABP AMA AML BID / BIF / BIG / BIS BOP 

Communication (G3) ABP AMA AML BID / BIF / BIG / BIS BEB BOP 

Analysing and 

information 

processing (G4) 

ABP BOP 

Creative problem 

solving (G5) 

ABP AMA AML 

Planning and 

organising (G6) 

ABP AML BEB 

Learning and Self 

Development (G7) 

ABP AMA 

Ethical responsibility 

(G8) 

ABP AMA 

Coming to understand the 

interdependency of the various 

company functions 

Please note: 

The stream specific modules offered in the IFA-B cluster to prepare students for their main phase have not been included in the matrix 

above, since they are all linked to their own main phase competencies. You will find them in the matrixes in the main phase prospectuses.

study unit descriptions a-cluster - Han

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