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“disposal methods are considered<br />

adequate if the records are rendered<br />

unrecognizaBle or Beyond<br />

reconstruction.”<br />

he department <strong>of</strong> the navy chief Information<br />

Officer (dOn cIO) Privacy Office receives<br />

frequent inquiries regarding paper shredding as<br />

a means <strong>of</strong> destroying unclassified documents<br />

containing personally identifiable information<br />

(PII). some commonly asked questions include:<br />

• which shredder should I purchase?<br />

• should I use a straight cut or cross cut shredder?<br />

• what are the dOn policy requirements?<br />

• How small is small enough with regard to shredder residue?<br />

• where can I find a list <strong>of</strong> approved shredders?<br />

• can I use a shredder service?<br />

Paragraph 8.b. (1) <strong>of</strong> secretary <strong>of</strong> the navy Instruction<br />

(secnAVInst) 5211.5e, department <strong>of</strong> the navy Privacy<br />

Program, states:<br />

“disposal methods are considered adequate if the records<br />

are rendered unrecognizable or beyond reconstruction<br />

(e.g., tearing, burning, melting, chemical decomposition,<br />

burying, pulping, pulverizing, shredding, or mutilation).”<br />

the key words are: “rendered unrecognizable or<br />

beyond reconstruction.”<br />

while there is no dOn policy specifying the type <strong>of</strong> shredder<br />

to use, it is highly recommended and considered a best practice<br />

to always use a cross cut shredder. there have been<br />

cases involving straight cut shredders where the resulting<br />

paper strips could be pieced together to reconstruct privacy<br />

sensitive information. In one case, the straight cut shredder<br />

residue corresponded to the actual rows <strong>of</strong> a spreadsheet.<br />

As a result, none <strong>of</strong> the PII had been destroyed.<br />

dOn policy does not address shredder residue size. As a best<br />

practice, refer to the national Institute <strong>of</strong> standards and technology<br />

(nIst) special Publication 800-88, “guidelines for media<br />

sanitization: recommendations <strong>of</strong> the national Institute <strong>of</strong> standards<br />

and technology,” issued september 2006, which states:<br />

“destroy paper using cross cut shredders which produce<br />

particles that are 1 x 5 millimeters in size (reference devices<br />

on the nsA paper shredder ePl), or to pulverize/disintegrate<br />

paper materials using disintegrator devices equipped with<br />

3/32-inch security screen (reference nsA disintegrator<br />

ePl.).”<br />

the national security Agency (nsA) evaluated Products lists<br />

(ePl) for shredders can be found at www.nsa.gov/ia/_files/<br />

government/mdg/nsA_css-ePl-02-01-Z.pdf.<br />

An alternative to purchasing a shredder is to contract<br />

with a general services Administration (gsA) approved<br />

shredder service. with increased public awareness regarding<br />

the threat <strong>of</strong> identity fraud, availability and use <strong>of</strong> shredder<br />

services continue to increase. benefits <strong>of</strong> using a shredder<br />

service include:<br />

• shredder services decrease labor hours and physical space<br />

disposal requirements;<br />

• mobile services allow documents to be shredded on-site<br />

or to be taken away to be destroyed;<br />

• certificates <strong>of</strong> destruction are issued to verify disposal;<br />

• bulk disposal is extremely efficient; and<br />

• gsA approved shredder services are considered secure<br />

and in compliance with dOn policy, and nIst and<br />

nsA guidelines.<br />

while shredding is arguably the safest means <strong>of</strong> disposal,<br />

the use <strong>of</strong> burn bags remains a viable option. regardless <strong>of</strong><br />

the method <strong>of</strong> destruction, the creation <strong>of</strong> documents containing<br />

sensitive personal information should be avoided or<br />

minimized to the greatest extent possible.<br />

remember, the choice <strong>of</strong> a shredder must make paper<br />

documents containing PII unrecognizable or beyond<br />

reconstruction. dOn policy does not specify specific particle<br />

size requirements, but a best practice states that particles<br />

should be 1 X 5 mm or smaller. Other disposal options are<br />

available and should be evaluated to determine what is best<br />

for the specific needs <strong>of</strong> your <strong>of</strong>fice.<br />

Visit the dOn cIO website at www.doncio.navy.mil and<br />

search “shredder” for information, tips and best practices. �<br />

steve muCk is the <strong>Department</strong> <strong>of</strong> the Navy privacy lead.<br />

steve Daughety provides privacy policy support to the<br />

<strong>Department</strong> <strong>of</strong> the Navy.<br />

WWW.DOnCIO.naVY.mIL/CHIPS 57

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