Jan - British Chamber of Commerce in the Czech Republic

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T H E M AG A ZINE O F T H E B R I T I S H C H A M B ER O F C O M M ERCE I N T H E CZEC H R EPUBLI C
Focus on New Age
IT & Telecommunications Technologies / 11
Interview with Minister Dana Bérová / 8
Why to Choose the Content Management System? / 12
Trying On a Coaching Style / 24
Perceptions of Corruption in the Czech
Business World / 28
BCC – Working for a better business environment

Culinary delights
Culinary delights
Executive Chef
Zdeněk Pohlreich
recommends
SUNDAY BRUNCH
Sundays
12.00 a.m. – 03.00 p.m.
Experience a world of culinary delights.
Have a great time whilst enjoying
a sumptuous buffet including a
welcome drink, beer and wine as well
as soft drinks. This is Sunday at its best.
All for CZK 795 / person
Executive Chef
Radek Benetka
recommends
Brasserie Praha
Opening hours
06.30 a.m. – 11.00 p.m.
Reservations 222 881 212
Prague Marriott Hotel
V Celnici 8, Prague 1
www.marriott.com
THE RENAISSANCE
OF CZECH CUISINE
Taste traditional Czech specialities
in the pleasant ambience of our
Bierstube. Try various kinds of beers or
choose from the selection of best
wines from our wine cellar.
U Korbele
Opening hours
11.00 a.m. - 01.00 a.m.
Reservations: 221 822 433
Renaissance Prague Hotel
V Celnici 7, Prague 1
www.renaissancehotels.com

Board of Directors of
the British Chamber
of Commerce
H o n o r a r y C h a i r m a n
Linda Duffield, British Ambassador
H o n o r a r y V i c e - C h a i r m a n
Karen Stanton, British Embassy
– Head of Trade and Investment Section
C h a i r m a n
Jo Weaver, JWA
V i c e - C h a i r m a n
Mike Al-Nassir, Pedersen & Partners
Tr e a s u r e r
Andrew Sutherland, KPMG
B o a r d D i r e c t o r s
Jan Grozdanovič, Seddons
Miroslav Sedlák, Provident Financial
Jan Valdinger, Fairway
E x e c u t i v e D i r e c t o r
Renata Scharfová
A C T I V I T Y A R E A S A N D B O A R D R E S P O N S I B I L I T I E S
L o b b y i n g
Jan Grozdanovič
M e m b e r s h i p / P a t r o n a g e
Mike Al-Nassir, Jan Valdinger
C o d e o f C o n d u c t
Miroslav Sedlák
S p e c i a l P r o j e c t s
Miroslav Sedlák
F i n a n c e / A d m i n i s t r a t i o n
Andrew Sutherland
N B E N / Ev e n t s
Jo Weaver
PAT R O N S
• Allen & Overy • BAE Systems
• Bovis Lend Lease • Clifford Chance
• Cushman & Wakefield Healey & Baker • DHL
• Egon Zehnder International • Flow East • HSBC
• International Power • Linklaters • LogicaCMG
• PricewaterhouseCoopers • Provident Financial
• Tesco • Travelex • Zátiší Catering Group
C H A M B E R O F F I C E
Renata Scharfová, Executive Director
Lenka Péčová, Assistant/Events Co-ordinator
Hanka Juříková, Commercial Services
British Chamber of Commerce in the Czech Republic
IBC, Pobřežní 3, 186 00 Praha 8
Tel.: (+420) 224 835 161, Fax: (+420) 224 835 162
E: info@britcham.cz, britcham@britcham.cz
www.britishchamber.cz
F O C U S 1 – J A N U A RY / F E B R U A RY 2 0 0 6
The magazine is published by
the British Chamber of Commerce in the Czech Republic.
Should you wish to place an article, advertise or contribute in any way
to the magazine please contact publications@britcham.cz
or call +420 224 835 165
Editor & Advertising: tel.: 224 835 165, e-mail: publications@britcham.cz
ISSN 1212-5156, Production: Atelijèur Půda, s.r.o., tel./fax: 271 961 788,
tel.: 777 343 555, e-mail: info@puuda.cz
FOCUS is registered with the Ministry of Culture, MK ČR E 13335
© British Chamber of Commerce in the Czech Republic 2005
Happy New Year 2006!
Editorial
During the past eight years since the British Chamber of Commerce came
into existence, it has developed into a strong organisation with a large base
of member companies ranging from big industrial producers to one-man
enterprises. In this last year we have continued to organise networking and
educational events, with a constantly growing number of interested participants.
Should you have chosen to, you could have attended about 40 networking or
educational events, or taken the opportunity to offer some form of sponsorship
to promote your company and enable others to enjoy your hospitality.
We have also improved the quality of information distributed to our members
through the electronic newsletter ‘BCC Digest’ and transformed our former
‘Political Monitor’ into a fresher ‘News Chronicle’. We continue to monitor
a variety of business enquiries from British companies wanting to do business
in or with the Czech Republic.
We would not, of course, be able to do any of the above without the continuous
support of our members, so a big ‘thank you’ to all of you who make the Chamber
such a force to be reckoned with.
Our aim for 2006 is not only to continue organising top-notch events, but
primarily to implement new commercial services and introduce new working
groups to which you will be invited. For example, as part of our 2006 programme
we are planning a special conference in London and a visit to Brussels as well
as many other new and improved services. All in all, the Chamber will keep
bringing many networking and educational opportunities to assist you in
keeping pace with the modern world of business!
We have therefore chosen the New Age 2006 as the title of the January
FOCUS issue. Inside you can read some useful tips for implementing the hot
trends from IT, telecommunications and technologies in your own business,
as advised by companies who set the trends. As always, you will find the
regular columns where we introduce new members, new faces in our member
companies, latest events, and other interesting news from the Chamber and
its members.
Happy New Year and see you all at one of our events!
Renata Scharfová

In Brief
Award for OKIN FACILITY CZ and Hamé’s
Outsourcing Project
An outsourcing project by Hamé, a.s.
and OKIN FACILITY CZ, s.r.o. has won the
Facility Management Project of the Year
2005 award.
�e Project of the Year 2005 award is given
by the Czech subsidiary of the International
Facility Management Association (IFMA).
Hamé won the award for its outsourcing of
non-manufacturing support services such
as technical management of sites, security
services, maintenance of green areas,
postal services, waste management, pallet
receipt and repairs, energy management,
environmental management, cleaning,
canteen management, etc. OKIN FACILITY
CZ has provided all these services since
June this year.
Ing. Martin Štrupl, Logistics Manager at Hamé.
4-4 4-5
F O C U S 1
Hamé factory in Babice.
�e Project of the Year award is based
on a recommendation given by a five-strong
expert jury appointed by the IFMA CZ
Board of Directors. �e jury assesses the
competing projects in terms of long-term
benefits, effectiveness, rationality, exceptionality
and originality. Besides the Project
of the Year award there is also an FM
Personality of the Year award.
CMS Cameron McKenna has merged
with Hayhurst Robinson
International law firm CMS Cameron
McKenna has merged with the Eastern
European commercial law firm Hayhurst
Robinson.
�e merger agreement came into effect
on 1st January. For operational reasons,
the merger in the Romanian market will
occur later in 2006. �e fee-earners and
staff of Hayhurst Robinson will become
employees of CMS Cameron McKenna LLP.
Upon the completion of the full merger,
both Robert Hayhurst and Todd Robinson
will become equity partners in CMS Cameron
McKenna LLP.
Robinson commented, “CMS Cameron
McKenna was our partner of choice because
of their clear commitment to Central and
Eastern Europe. �e combined firm will be
the clear leader throughout the region.”
Duncan Weston, CMS Cameron
McKenna’s managing partner for the CEE
region, commented, “I’m really excited that
our two firms will be merging, as there are
tremendous opportunities for our clients in
these markets and by bringing together two
such established legal players, it will mean
we will be able to offer our clients the best
service throughout the region as they seek to
pursue these opportunities.”
Baker Tilly Contract Administration
Opens in Slovakia
Successful Central and Eastern European
operation expands its accounting and
payroll business eastward.
Baker Tilly has its head office in Warsaw,
and other offices already very successful in
Wroclaw (PL) and Prague. Slovakia is
a natural progression for the company,
The magazine of the British Chamber of Commerce in the Czech Republic
which in Bratislava will trade as Contract
Administration. Employing more than 250
professional staff throughout the region, and
providing outsourcing services to more than
600 multinational and domestic clients, Baker
Tilly Contract Administration is one of
the biggest outsourcing companies to enter
the Slovak market and is one of the few
that is able to offer a comprehensive and
competitively priced package of services to
companies both large and small.
In Bratislava to launch the new offices,
Nicholas Fielding, Chairman of Baker
Tilly, said: “Our offices in Poland and the
Czech Republic are extremely successful and
are growing rapidly and it was only natural,
therefore, for us to start thinking about
opening in Slovakia, partly in response to
demand from clients, and partly because
it is clear that Slovakia is one of the fastest
growing of the Central European countries
and we want to be involved in that growth.
Baker Tilly Contract Administration
has gained an enviable reputation for the
quality of service that it provides for its
clients, in particular its proactive approach
and technical excellence. We are sure that
the wonderful local team who are the founding
members of our Slovak office can only add
to our reputation.”
Christmas Charity Bazaar
Hilton Prague hosted for the fourth time
the traditional Christmas Charity Bazaar,
organised by the Diplomatic Ladies
Association.
On Sunday, 20th November, the Hilton
Prague Congress Hall was transformed
into a bazaar with stands of 56 embassies
and organisations, offering traditional
products from their countries from 10 am to
4 pm. Visitors, paying an entry fee of 50 CZK,
had a chance to buy many interesting
presents. Tickets were redeemable in the
Receiving the award, Ing. Radim Hlaváček (in the middle). Christmas Charity Bazaar at Hilton Prague.

a�ernoon lottery, which included 80 valuable
prizes. �e bazaar commenced with
a ribbon cutting ceremony by Livia Klausová.
Zuzana Paroubková also attended the
opening ceremony. Both ladies visited all
the stands and did their shopping. All
proceeds will benefit Czech charities.
Cutting the ribbon, Ms. Livia Klausová, the First Lady
of the Czech Republic.
GONDRAND_GB_210x148,5 6/01/06 9:55 Page 1
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Hotel Voroněž Brno is proud to announce
the opening of its newly furnished and well
equipped Business Suite.
�e hotel recommends the suite to international
clientele looking to expand their
activities in the Czech Republic, primarily
in Moravia. �e suite is intended for those
who have no interest in renting office space
long term. �e Business Suite consists of a
living area and a small office, fitted with all
the latest technology and necessary stationery.
The Hotel Le Palais Prague took the Gold
Award at the 7th annual Leaders Club
Award ceremony.
�e ceremony was held during the 2005
Annual Convention of �e Leading Hotels of
the World in New Delhi, India. �e Leaders
Club, launched in 1995, is the exclusive guest
loyalty and recognition programme of �e
Leading Hotels of the World, Ltd. �e
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themselves.
�e Hotel Le Palais, under the management
of the Vienna International Hotels
& Resorts and its General Manager Jiří
Gajdošík, has been a member of the luxury
hotel chain ‘�e Leading Small Hotels of
the World’ since January 2003. In 2004 the
Cont’d on page 6
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+420 266 712 331
Fax: +420 266 712 750
+420 220 804 532
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The BCC – Working for a better business environment

In Brief
Cont’d from page 5
Hotel Le Palais Prague took the Bronze
Award – Leaders Club Guest Recognition
Award – Highest Achievement.
Wellness Celebrity Show
On 3rd December, the TOP HOTEL Prague
hosted a social event named the Wellness
Celebrity Show.
Twelve finalists competed for the titles of
Miss and Mr Wellness. �e event included
a discussion on healthy lifestyles, sports
performance and a fashion show, and an
exhibition of healthy lifestyle products.
�e 12 jurors had a difficult time reaching
their decision. �e Miss Wellness title was
Finalists of Miss and Mr Wellness at the Top Hotel.
192x136 28.12.2005 15:11 Stránka 2
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6-7
awarded to Vendula Březinová from Třebíč.
Because of equal scores, the Mr Wellness
title was awarded to two contestants, Josef
Pokorný and Jan Maršálek.
�e accompanying programme consisted
of dances by the IF Group and songs performed
by Vlasta Horváth and Michaela Nosková.
�e programme was compèred by Elen
Černá and Michael Zima, president of the
Wellness Club. An a�er party finished the
evening, with a buffet and discotheque.
The Institute of Export has named leading
recruitment company Grafton Employment
Solutions as the Exporter Of the Year at
a ceremony in Belfast’s City Hall.
�e award was presented to the Gra�on
founder and international chairman James
Kilbane by Andrew Nemes, National Chairman
of the Institute of Export.
Gra�on, which has developed an
international network of 59 offices across
15 countries, has seen its overseas business
increase by 500% since 2003, rising to
a projected £45 million for this financial
year. �is will represent 45% of Gra�on’s
total sales this year.
Receiving the award, James Kilbane
commented: “External recognition of what
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F O C U S 1
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The magazine of the British Chamber of Commerce in the Czech Republic
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Introducing New Members
Coffeeheaven is a new and original
contemporary, lifestyle café concept. It is
redefining the Central European speciality
coffee/sandwich bar business with a level of
quality of product and service comparable
to similar concepts that have burgeoned in
North America and the UK over the last
decade. It has capitalised on the emerging
opportunities in countries such as Poland,
the Czech Republic and Hungary, following
the example set by the successful and highly
developed market in North America and
the UK.
Coffeeheaven International plc wants to
establish Coffeeheaven stores in key cities
across Central Europe in order to maintain
what the directors believe to be its current
position as a market leader in the speciality
coffee/sandwich retail sector.
Coffeeheaven in the Czech Republic:
• Coffeeheaven has already opened five
stores – four in Prague and one in Brno.
• Coffeeheaven’s target is to open 18 stores
before the end of 2007.
• �e management team at Coffeeheaven
is one of the most experienced in the
industry. From food retailing, baking
and production, to consumer marketing,
sales and franchising, their staff combine
a vision to innovate with the commercial
insight to succeed.
• Every Coffeeheaven outlet aspires to
deliver the highest quality product and
outstanding customer service.
CHI Czech s.r.o.
Krakovská 7/1392, 110 00 Praha 1
T: +420 222 210 007, F: +420 222 211 005
E: phruby@coffeeheaven.cz
www.coffeeheaven.cz
Trade & Invest Communications works
in association with UK Trade & Investment,
COBCOE and British embassies throughout
the world to identify the most efficient ways
for British companies to trade with and
invest in opportunity-rich markets.
�e company is currently producing
the first COBCOE annual European Trade
Guide. �e guide will contain information
on each of the 19 countries that make up
the COBCOE chambers of commerce
and key information on a wide variety of
industries throughout Europe.
Key personnel: Craig Smith
Nina Mack, Chris O’Connell
Trade & Invest Communications
Balley Court, Green Street
Macclesfield, SK10 1JQ, United Kingdom
T: +44 1625 619 900, F: +44 1625 619 922
E: csmith@tradeguides.co.uk
www.tradeguides.co.uk
Prague Jazz Open is a non-profit arts and
cultural organisation located in the Czech
Republic. Its mission is to provide a platform
for musicians and those with musical
aspirations, and to support the arts and
cultural activities in order to build bridges
between cultures on an international scale.
One of its major activities is to organise
a twice-yearly festival of international jazz
and culture, with the aim to develop this
into the largest festival of this type in Europe.
�e group believes its events will bring
enhanced cultural prestige and economic
benefits to the Czech Republic. �e group
is also forming strong partnerships and
supporting initiatives by providing tailored
consultancy services for the arts, thus benefiting
all parties and organisations involved.
Prague Jazz Open o.s.
Halštatská 12, 118 00 Praha 1
T: +420 222 329 693
E: info@praguejazzopen.org
www.praguejazzopen.org
The British Chamber Assists a Member with a Company Acquisition in the Czech Republic
International utilities specialists McKinnon & Clarke (M&C) have acquired REA (Regional Energy Agency) Kladno.
Simon Northrop, Group Managing
Director of M&C commented: “Originally,
the company entered the Czech market to
satisfy the demands of a number of existing
international clients who had moved operations
from Western Europe to reduce both their
labour and energy overheads. At first, these
clients were serviced through the company
offices in Germany and Switzerland but as
demand and opportunities in the energy
markets changed, the requirement for a M&C
base in the central European region increased.”
�e British Chamber of Commerce
assisted M&C by organising interviews
between Simon Northrop and �e CEA
(Central Energy Agency) in order to improve
understanding of the intricacies of the
Czech utilities markets. �e Chamber also
arranged meetings with property agents
so that the company could evaluate market
and rentals prices both in Prague and the
surrounding areas.
Simon Northrop said: “�e BCC teamed
me up with a translator for interviewing the
two prospective consultancies we were
Simon Northrop
Managing Director
McKinnon & Clarke
Tomáš Kindel
General Director
REA Kladno
considering for the acquisition. �ey also
arranged for me to meet with commercial
lawyers to discuss employment legislation in
the Czech Republic and the rules/issues for
consideration in setting up an overseas
Alain Ouandji
Chairman
subsidiary company in the region versus
establishing a local presence.
We decided that acquisition was the most
suitable option for us and working with REA
Kladno allows us to marry the skills of the
two companies to form a comprehensive
utilities management service in the Czech
region. �e benefit for us in acquiring REA
Kladno is that we now have an established
client base in the Czech Republic who we
know have a requirement for our products.
Having expanded the company into countries
worldwide many times over our 30 years of
business, we were aware of the challenges and
issues we would face. We are delighted that
the Chamber recognised and o�en pre-empted
these and offered solutions where possible.”
REA KLADNO s.r.o.
Ocelárenská 1777, 271 01 Kladno
T: +420 312 246 245, F: +420 312 645 039
E: enquiries@mckinnon-clarke.cz
www.mckinnon-clarke.cz
BCC – Working for a better business environment

Interview
Afternoon Tea with Dana Bérová
A few days before Christmas, Minister of Information Technology Dana Bérová found time in her busy schedule to meet
with the Vice-Chairman of the British Chamber of Commerce, Mike Al-Nassir, to discuss some issues concerning IT and
telecommunications – the sector her Ministry is responsible for.
Dana Bérová has been working at the Ministry of Information Technology since January 2003.
In this post she has been in charge of information technology projects (e.g., Public Administration
Portal). She has also contributed to international cooperation, primarily with the European Union,
as a director of the e-Government section and as a Deputy Minister. She was appointed a Minister
of Information Technology in April 2005 as part of the new Czech Government.
Bérová graduated in Information Technologies in Management at the University of Economics,
Prague in 1990. She completed interdisciplinary studies from 1987 to 1989 at the Journalism
Faculty at Charles University. She formerly worked in various management positions as a media
and TV specialist and as an advisor. In addition, she worked as an editor for the Czechoslovak
and Czech TV, as a financial manager of Karel Schwarzenberg’s property and as a programming
director of a local TV 3 channel from 2000 to 2002.
Bérová is an owner of Sanu Babu Ltd., a business importing goods from India and Nepal.
Name: Dana Bérová
Position: Minister
Organisation: Ministry of Informatics of the Czech Republic
Mike Al-Nassir is Partner in charge of Czech Republic and Slovakia at Pedersen & Partners.
He is also overseeing Pedersen & Partner’s Technology Practice across CEE. Al-Nassir has been
in the executive search industry in Central and Eastern Europe since 1996 and has handled over
300 searches. He is the Vice-Chairman of the BCC Board of Directors.
Mike Al-Nassir: What brought you to the
Information Technologies – a sector that
is still considered quite male-dominated?
Dana Bérová: In the eighties, I studied the
University of Economics in Automated
Administration Systems, which has been
a tradition in my family. My father studied
statistics, but throughout his life he worked
as head mathematician/analyst with a focus
on implementing information systems
primarily in production.
MA: What is your opinion about the lack
of women in top political and business
positions?
DB: Many studies and also practical
experience have proved that mixed teams
8-9
F O C U S 1
work better and more rationally. Women
have some perfect dispositions such as
accuracy, good time management, ability
to make meetings shorter and more
effective, etc.
�e truth is that there are still very
few women in Czech politics. I think that
this is caused by too many other opportunities
for self-fulfilment. But of course,
the political environment in this country
has become very aggressive, unfriendly
and therefore discouraging especially to
women.
MA: From 2000 to 2002 you held a programme
director post at the regional TV 3. Do you
now have any tendency to influence the
The magazine of the British Chamber of Commerce in the Czech Republic
Council for Radio and Television Broadcasting,
the body with the power to influence the
quality of broadcasting?
DB: �e Council for the Radio and TV
Broadcasting is an independent body, which
cannot be influenced by anyone. All their
decisions about licences and broadcasting
assessment are in their full competence.
I do, of course, meet from time to time with
the Chairman of the Council to discuss
primarily the legal arrangements of the
Broadcasting Law, mainly to talk about the
changes in digital broadcasting but never
the content and quality of programming.
�at I cannot influence.
MA: What approach would you support for
the implementation of digital broadcasting
in the Czech Republic, based on the
experience of other European countries?
DB: I anticipate an uneasy situation a�er
the launch of digital TV broadcasting.
�e Czech viewer is rather conservative,
although also more satisfied with the current
television content than other European
viewers. I think that the new operators will
have a tough task. Nevertheless, I hope
that the transfer to digital broadcasting
will enhance competition and will help
people discover new channels.
MA: Elections are coming in only a few
months and most politicians have already
started their intense pre-election campaigning.
Is there anything that you would
like to put through in this pre-election period,
and is it feasible?
DB: I would like to put through the previously
mentioned amendment to the Broadcasting
Law that has just passed its second reading
in Parliament, to prepare a concept of
digital broadcasting in the Czech Republic,
and possibly then to help with launching
digital broadcasting. �e government will
have to prepare an information campaign
and inform viewers about the switch to
digital broadcasting. And then, I hope that
the pre-election time will bring some more
time for us to work on individual projects,
mainly various improvements to the
government portal.
MA: What do you consider your biggest
success at the Ministry of Information
Technology?
DB: Last year, we succeeded with the
new Act on Electronic Communication,
as well as related notices and norms. �at
is a considerable legislative achievement
and it has had a major impact on the
telecommunications market and certainly
information technologies as a whole.

Personally, I am glad that the government
portal has developed really well, and that
the electronic communication conveyed
on it works efficiently – for example, the
communication between companies and
the Czech Social Security Administration,
and from January 2006 also the Customs
office, the Czech Statistical Office and
others.
MA: Great Britain has a well-developed
e-government and high-speed Internet.
Do you take their strategy as a model for
your ministry’s strategy making?
DB: �e British government gateway
inspired us in preparing the transaction
area of the government portal. We use the
same application and I can proudly say that
our transaction area is used more frequently
than that of our British colleagues.
Personally, I would like to get inspired
by the British regulation system, where
there is just one regulator for the television
and telecommunications markets who deals
with all relevant issues. In the Czech
Republic this is still unknown territory,
but I think this would help greatly.
And then, of course, when preparing
the Broadband Fund we looked at the
experience that Great Britain made when
bringing broadband to less developed areas
and remote locations. We are in regular
communication with the United Kingdom
and our British colleagues from the
Department of Trade & Industry.
MA: Should local government promote
connecting citizens in well-developed
areas at no cost, such as the recent
example of Prague 5? And what about the
remote areas?
DB: I think that European legislation
allows us to support such connections only
in underdeveloped areas. I do not think
that the government should offer support
where there is already a mature market with
a good portfolio of services. For example,
in Prague there are lots of opportunities
for high-speed Internet connections. �e role
of the state as I see it is therefore in supporting
the less developed regions, where
the business model and net financial costs
disadvantage the entrepreneurs.
MA: What technologies do you yourself
use most at work or at home, and which
ones do you miss?
DB: I am a slave to my mobile phone, I use
e-mail and e-mail communication wherever
I go, but I do not have time for other technologies
that use image and sound. For sure
would I like to spend more time, once
I have it, with digital photography and
photo development; that is my favourite
activity.
MA: At this year’s INVEX you awarded the
IZIP project, which helps patients to access
their data and doctors to review their
patients’ medical histories. This project
was later criticised by Minister Rath,
in connection with the ‘affair’ around
Všeobecná zdravotní pojišťovna. Have you
changed your opinion towards the IZIP
project since?
DB: I still think that the project is very
professional, mainly in its information
processing and data security. �at is proven
by the fact that nearly 7,000 medical
institutions and nearly one million patients
have joined the project, all voluntarily. Of
course I do not know the financing and
tender details for the project, but I expect
that these will be solved by the inspections
currently being undertaken at VZP. I would
like the project to continue in some form,
because as I said it has been shaped very
professionally. One year ago, the project
was awarded a prize in Seville, and received
a prize in the area of eHealth at this year’s
World Summit of Information Companies.
MA: The telecommunications market in the
Czech Republic has changed dramatically
over the past few months, due to international
and regional acquisitions. What future
trends do you foresee, and how can the
ministry help?
DB: Our main task was to line up the
legislation, the Act on Electronic Communication
and its subsequent directives.
Certainly, results of the analysis of relevant
markets (which is presently being conducted
by the Czech telecommunications office),
and the Regulation Act that follows, will
also have an impact. I think that the
market will continue to consolidate and
will link the strong owners of alternative
operators. At the same time, it will mean
a convergence of technologies such as
mobile and fixed lines, and as a result
the customer will benefit from smaller
differences between technologies.
MA: Last year a number of top outsourcing
and competency centres such as Accenture
and IBM have opened in the Czech Republic.
Why in your opinion have they chosen the
Czech Republic?
DB: I believe that there are more reasons.
One of the key factors is still the lower cost of
the Czech workforce, although this difference
is slowly eroding. Furthermore they
benefit from the geographical position of
our country, the small time difference
from some customers and also the fact
that Prague is a pleasant city. It may seem
that the latter reason is not important
when making their decisions, however
according to our findings this actually
fits into the criteria of these companies.
In other words, they appreciate that their
employees can find a good place to live,
good quality schools for children and
employment for family members.
MA: These companies however suffer
from lack of talent, even though Czech
universities produce many highly skilled
Cont’d on page 10
BCC – Working for a better business environment

Interview
Cont’d from page 9
specialists in IT & T. Why do you think that
this shortage exists?
DB: Yes, there is some contradiction. Czech
universities declare to turn out each year
6,000 graduates who are able to work in the IT
industry. On the other hand they complain
that these people have good technical
knowledge, but lack so� skills such as
business and communication skills. I also
think that the Czech education system, like
the country itself, suffers from an absence
of cooperation between the academic
sphere and the private sector. Lately there
have been some attempts to change the
current state, and the Association for
Informative Society, in cooperation with
our ministry, is trying to define a profile
of a university graduate in the information
field who would meet the prerequisites and
requirements of employers. Yet, we must
understand that universities have a difficult
task to keep up with fast changing trends,
since they have to approve their study
plans well in advance and the technologies
are developing far too fast. �erefore it is
difficult to find a good balance between
what to teach – the specific facts as well as
the basic curriculum.
MA: The upcoming elections may also
have an impact on the existence of the
Vox Populi
Ministry of Information Technology. What
is your opinion about the future of your
ministry?
DB: I think that IT and telecommunications
will be gaining importance in state
economics, as well as the society itself, and
every government should respect it. A�er
all, information technologies make up
about 25% of the growth in the European
economy, and 40% of the growth in work
productivity! It is therefore clear that IT
should not be underestimated.
�ere are some models for organising
IT in government. Speaking of the British,
there the Prime Minister himself took care
of this issue and created a special office for
IT and telecommunications development.
�at is one of the approaches I would
support. However, I am against, for example,
returning telecommunications to the Ministry
of Transport, where it would become priority
number 50, following traffic congestion
and other issues that that ministry has to
deal with.
MA: What major trends would you envisage
in IT & T in the Czech Republic in the near
future?
DB: I have already mentioned the convergence
of individual networks and related services
in the area of telecommunications. In IT
FOCUS: How do you expect the ICT legislation in the Czech Republic to develop in 2006?
�e Czech juristic system in ICT is
approaching that of ‘Western’ Europe. As
a result we do not expect to see many changes
in this area in the near future. �e current
emphasis is on connecting communications,
IT, media and financial services. �ere
will also be a higher demand for improved
security in electronic communications and
related services. ICT legislation is a different
story because Czech law lags behind that
of our neighbours. Only a few of our
ADVERTISEMENT
legislators understand the legal aspects
concerning modern technology. �is results
in an unsystematic approach to legislation
that can slow down development. An example
of this is the failed amendment to the
regulations concerning electronic signatures
(not the Act on the Electronic Signature
itself), archiving and e-government, etc.
It is necessary to change our approach.
We do not understand why the government
has not switched to using the electronic form
I see the emphasis being put on services, and
a decline from hardware selling and even
from sales of so�ware licences. Lately, as it
seems, the companies oriented on ‘hardware’
only or on licences are having difficulties
sustaining their growth. �e trend lies
undoubtedly in targeting services and
customer solutions, if possible ‘all inclusive’.
�ere will be a guaranteed demand for
simplifications, for example in computers
and mobile phones. As the Czech population
ages, there is growing demand for mobile
phones with only two buttons, large enough
to be easy to use.
MA: Do you have a message for the members
of the British Chamber of Commerce?
DB: I still feel that the sector of IT and
telecommunications is not being noticed
sufficiently – I trust that the Chamber
members who do business in this sector
will agree. I hope that this sector becomes
as influential as the automotive industry
or agriculture, for example. I also think
that the IT industry should comment more
on current issues, such as the labour code,
investment incentives and many others.
MA: Thank you for your time and we wish
you all the best in your professional and
private life.
of meetings, as is the practice in many
other European states. �e Czech Republic
is smaller and that can only be an advantage
for implementing the use of modern technology.
Unfortunately, unlike for example
some of the Baltic countries, we have not
started taking advantage of this fact.
Karel A. Kodeda
Consultant, www.ceag.cz

Focus on …
New Age – IT & Telecommunications
Technologies
Managing Risks and IP networks
Three months after his presentation at the October Breakfast Seminar in Prague, we sat down again with Bill Rann,
head of BT’s governance practice, to talk more about the risks that businesses face as technology advances.
As he explained, the need to manage
operational risks for Czech companies isn’t
new – it is something businesses have always
had to do.
What’s different today is that the rate of
change businesses are facing is much greater
than it used to be. New technologies are
making it easier to outsource work, and
making it easier for companies to access
the skills and talents available around
the world. Simultaneously, businesses are
being faced with new laws and regulations
– the US Sarbanes Oxley Regulations, for
example, and Basel II.
�ese trends combine to make it much
harder for organisations to manage risk.
O�en, they don’t have the skills that are
needed to do the job properly.
Technology change
Many of the changes are the result of
convergence – a technical advance that
removes the need for companies to operate
different types of networks for different
purposes and makes it easier to interconnect
IT systems.
Across the world, networks that use
the same technologies as the Internet are
replacing those used previously. �ese IP
networks are flexible and reliable, and
Company name
Address
AIMTEC, a.s.
Hálkova 35, 301 22 Plzeň
Artane Solutions
Jungmannova 748/30, 110 00 Praha 1
BDO IT a.s.
Olbrachtova 5, 140 00 Praha 4
Britex – CZ s.r.o.
J. Hory 1521, 272 01 Kladno
can be used to carry anything that can be
converted into a digital format. Music and
video can be carried alongside data, for
example, and IP networks can even be used
to deliver phone calls. It makes communication
much easier and it reduces costs.
However, it also changes the risks. For
example, because one network is now being
used to carry everything on which a business
depends, security is critical. A so�ware
virus could not only damage your IT
systems, it could stop you making phone
calls. Few businesses can survive being
unable to work and being completely cut
off from the rest of the world for long,
so it is important that risks like this are
understood and acted upon.
It is also important for a company to
make sure its network can only be used
by authorised people and that each person
can only access the IT systems needed
to do his or her job. Centralised identity
management systems can make this easier
to achieve, but must be carefully designed
if they are to work effectively.
Regulatory change
Other changes are the consequence of
recent high-profile business failures in
Europe and the USA. New laws and regu-
MEMBERS’ LISTINGS – IT & TELECOMMUNICATIONS TECHNOLOGIES
Tel./Fax E-mail
Web site
T: 377 225 215
F: 377 221 732
T: 235 363 911
F: 235 363 905
T: 241 046 111
F: 241 046 216
T: 312 242 416-19
F: 312 242 322
aimtec@aimtec.cz
www.aimtec.cz
info@artanesolutions.com
www.artanesolutions.com
martin.konicek@bdo-it.com
www.bdo-it.com
bunce@britex.cz
www.britex.cz
No of
Employees
in the CR
42
10
285
(whole group)
67
lations require businesses to adopt new
working practices and keep accurate records.
Every time you make a change to
operational systems, you introduce new risk.
It is crucial for companies to think every
change through in advance, identify all the
risks involved and their impact on business
priorities, and take steps to manage them
effectively.
Faced with competition and time
pressures, they may want to act quickly, but
experience shows companies can come to
regret hasty decisions. Executives could
face substantial fines or imprisonment if
their new procedures don’t fully deliver
what the complex new laws require.
Bill Rann believes all these risks can
be understood and managed, and that the
IP networks and systems of the future will
be more secure and more reliable than
those of the past.
BT is also developing a new operational
risk management capability to help companies
in the Czech Republic and Central and
Eastern Europe to align their risk management
strategy to their business priorities
and ensure compliance with all applicable
regulations.
Business
Specification
Provider of IT services and products (ERP, EDI,
SCM, RFID) mainly for automotive suppliers.
Distribution with a specific focus on emerging markets,
innovative technology and value-added services.
Global ICT consultant & auditor, provider of
systems integration, project management
and information security services.
Telecommunication services and consultancy,
sales and service of GSM.
BT, organizační složka
BT is a networked IT services company that
T: 239 000 111
info@btnet.cz
BB Centrum, Building Alpha, Vyskočilova 1461/2a,
14
exists to help large organisations thrive in
F: 224 239 687 www.bt.com/globalservices
140 00 Praha 4 the digital networked economy.
Český Web, a.s.
Počernická 96, 108 03 Praha 10
Espire Group s.r.o.
Mánesova 66, 120 00 Praha 2
Et netera s.r.o.
Milady Horákové 108, 160 00 Praha 6
Eurotel Praha, spol. s r.o.
Vyskočilova 1442/1b, P. O. Box 70, 140 21 Praha 4
LLP (London Logic Praha spol. s r.o.)
Thámova 13/289, 186 00 Praha 8
LogicaCMG
Na Okraji 335/42, 162 00 Praha 6
T: 267 021 227
F: 267 061 226
T: 732 862 846
F: +44 20 7790 5077
T: 233 326 810
F: 224 326 868
T: 267 011 111
F: 267 011 150
T: 284 001 611
F: 284 001 622
T: 284 020 111
F: 284 020 112
info@ceskyweb.com
www.ceskyweb.com
info@espiregroup.com
www.espiregroup.com
info@etnetera.cz
www.etnetera.cz
info@eurotel.cz
www.eurotel.cz
contact@cz.llpgroup.com
www.llpgroup.com
marcom.cee@logicacmg.com
www.logica.cz
5
5
55
2,500
40
400
Provider of software solutions
and e-Business services.
Suplier of IT solutions, hosting and outsource
IT services for UK and Europe.
Supplier of e-business solutions; CMS, DMS,
and other facets of ECM; also webdesign
and e-business consultations.
Provider of wireless voice and data services,
offers the two most advanced GSM (wireless)
data transfer technologies.
Provider of business software, implementation
consulting and support.
Global solutions provider, IT consultant, provider
of systems integration and outsourcing services.
Expert in wireless technology.
Top Level Executive
Jaroslav Follprecht, Managing Director
Sam McBride, CEO
Martin Koníček, Partner
Olga A. Bunce, Managing Director
Tom van Heesch, CEE Managing Director
Ing. Martin Bolcek, CEO
Gerry Gallen, Director
Martin Černohorský, Managing Director
Salvador Anglada,
CEO and Managing Director
Jiří Štiler, Managing Director
Pavel Kalášek, Managing Director
Cont’d on next page
BCC – Working for a better business environment

Focus on …
Why to Choose the Content Management System?
The Way to Easy Web Publishing: Does Size Matter?
Having a website today is an important
component of any company’s marketing plan
as it can be used to target specific customer
groups. As corporations and the public
increase their Internet use, it becomes vital
that companies concentrate on the content
of their site. �ey must meet the following
minimum criteria:
• ensure content is up to date and relevant
• approved by management
• respects the corporate identity.
Managing the Web Content
Companies with a responsible approach
choose a Content Management System (CMS)
for their web publications, ensuring the process
meets the above criteria. �ere are many
so�ware solutions available such as CMS 2.0
of Český Web or the larger CMS platforms
such as Microso� Content Management
Server 2.0. Content management tools enable
information publication tasks to be spread
across different departments of a company
(marketing, sales, back office) – so each
professional can only publish within a certain
website section. CMS can also define workflow
processes during publication – e.g. ensuring
that a document prepared by an assistant is
approved by a manager.
Using a Global Platform
When intending to implement CMS, a company
can choose from a variety of products
using different platforms, functions and
price levels. Typically the main advantage
of implementing a large CMS system is
the possibility to interconnect with other
systems used in the company. As a result
of such integration, financial statements
from accounting systems can be uploaded
directly to the web, and web publication
texts can be arranged in text editors. Since
Microso� produces the most popular office
so�ware, its Content Management Server
has been designed to be compatible with
these programs. �e large CMS systems are
more expensive than local solutions as the
license costs are higher and the complexity
of the implementation and integration requires
licensed professions to set it up. Total
implementation costs (including standard
license fees) are usually around 1 million CZK.
Going the local way
Local solutions usually have lower licensing
and implementation costs (licences typically
cost tens of thousands of CZK, and implementation
costs hundreds of thousands).
As the company using the CMS has also
usually produced the so�ware, it can be
more easily adjusted to meet the company’s
needs. In general, the cost/benefit ratio is
better for smaller CMS systems. On the
other hand the client has to be prepared for
a certain level of risk if the company does not
deliver quality service or leaves the market.
Checking product references and installer
is vital when choosing a CMS product.
Does Size Matter?
�e check list in the selection process should
also include the following items: compatibility
between CMS and the main corporate system
(availability of CMS interfaces), system
security, CMS flexibility of adjusting the
publication process (publication roles), add-on
modules availability (such as newsletter, guest
book, etc.) and – with respect to all these
items – of course the total price. In general
we can say that when implementing CMS,
the size of the product does not necessarily
matter.
Publication System or Content Management System?
�ese days, many systems of many kinds
have been granted a Content Management
System (CMS) sticker, primarily for marketing
purposes, even those systems that would be
more suitably titled the Publication System
(PS). Although it may seem that the Publication
System and Content Management System
are identical products, a closer look reveals
some major differences. �e key distinction
lies in their complexity. Publication System
concentrates on creating the content of a web
presentation. CMS on the other hand as a
tool is in general far more complex. It should
not only create and maintain the content
but it must also divide the content from the
form, whilst still allowing the users to be
able to adjust both parts. CMS is designed
to work with the content throughout its life
cycle, from acquiring it, to managing its
Company name
Address
Macquarie Capital G.m.b.H.
Wienerbergstrasse 11, Tower East, Level 31, Wien,
Austria, A-1100
Option One a.s.
Křižíkova 237/36A, 186 00 Praha 8
PrintSoft Česká republika, s.r.o.
K Červenému dvoru 4/294, 100 00 Praha 10
T-Systems PragoNet, a.s.
Na Pankráci 19/1685, 140 21 Praha 4
Vodafone
Vinohradská 167, 100 00 Praha 10
12-13
integration and ultimately transferring it to
the final device. Moreover, the system should
also be compatible with other company systems,
allowing content verification support, editing,
etc. Fatwire, iNetPublish, Tridion or even
heavier ones like Vignette, Documentum
or FilNET are examples of systems that may
be called CMS.
�e conclusion, therefore, is that CMS
fulfils different needs to Publication System.
It is not a question of whether CMS is better
or worse but rather whether it is suitable or
not for a particular organisation’s needs. A
company should opt for Publication System
when they need to publicise their web content;
choosing CMS in this case would be uneconomical
and unproductive. In contrast, a company
would be advised to opt for CMS when they
are driven by commercial factors, for example
MEMBERS’ LISTINGS – IT & TELECOMMUNICATIONS TECHNOLOGIES
Tel./Fax E-mail
Web site
T: +43 1 2053 0020
F: +43 1 2053 0030
T: 239 002 380
F: 239 002 381
T: 274 001 141
F: 274 001 149
T: 236 099 111
F: 236 099 999
T: 271 171 111
F: N/A
maccapital@macquarie.com
www.macquarie.com
info@option-one.cz
www.option-one.cz
info@printsoft.cz
www.printsoft.cz
info@pragonet.cz
www.pragonet.cz
business@vodafone.cz
www.vodafone.cz
Martin Bolcek
CEO
Český web
No of
Employees
in the CR
F O C U S 1 6 The magazine of the British Chamber of Commerce in the Czech Republic
1
120
29
150
they trade using web content, and/or for
management reasons, for example they need
to address inconsistent links, workflow
implementation or content integration with
other systems. CMS can provide direct,
measurable savings on IT devices and so�ware
management. It can also produce less measurable
benefits such as higher work efficiency
and better data acquiring and publishing.
CMS cannot be fully explained in a short
article therefore if you are interested to learn
more about it, please contact the author.
Business
Specification
Company focussed on the provision of operating
lease and asset-lifecycle services for information
technology, telecommunication and others.
Public telephone services
and voice services provider.
Printing and archiving software systems
provider. Expert in personalised document
management solutions.
Public and private, national and international
telecommunication and IT services provider.
Ondřej Čihař
Marketing Manager
EtNetera
Top Level Executive
Lou Tricarico, Associate Director
John Brooks, CEO
Ing. Zbyněk Zbořil, CEO
Ing. Michal Hátle, General Manager
2,027 Mobile services operator. Grahame Maher, CEO

Focus on …
New rules in the mobile phone industry
From 15th January it is possible to change to a different mobile operator without having to change your existing
phone number, causing anticipation about increased switching between operators. The good news for the mobile
telecoms: only two-thirds of mobile users currently are even aware of the advent of mobile number portability, and all
indications are that an overall increase in switching operators is unlikely in the first quarter of this year.
�ese findings come from an opinion
survey conducted in November by the
marketing and opinion research agency
Synovate. �e research was conducted by
telephone interviews on a representative
sample of 300 mobile phone users across
the country. All respondents were asked
about their mobile phone use, their awareness
of the new portability legislation, and how
this may affect their future plans.
�e changes will significantly facilitate
movement between mobile operators. Any
ease of movement between suppliers or change
in price competition normally results in
an increase in the proportion of clients
(subscribers) leaving a mobile operator during
a year. �is rate of change, referred to as
the churn rate, is o�en used as an indicator
of client dissatisfaction or mobility and is
an important business factor for mobile
network operators.
Historically, Czechs have not tended to
switch operators o�en, with annual ‘churn
rates’ (measuring the tendency of Internet
and cell-phone subscribers to switch providers)
among the lowest in Europe, at 10% or less.
�is is partly due to the market pricing
structure and partly due to barriers to
switching, such as having to take a new
mobile number. And thus behavioural loyalty
is considerable in the Czech market: according
14-15
to the research, T-Mobile and Eurotel enjoy
the longest tenure, with the average user
maintaining service with these operators
for the past four years. Vodafone lags slightly
at an average of three years.
But awareness of the imminent change
to number portability is far from universal,
with only two-thirds of mobile users currently
aware of this possibility. And a significant
age and gender gap also exists. Awareness
among women stands at just 59% compared
to 75% of men, while almost half of the
under 25 demographic remain unaware of
the new law.
Notably, there is no difference in intention
to switch operator between those who are
currently aware of the new legislation and
those who are not. Overall, 12% state that
they are considering changing operator
in the first quarter of the year, which
effectively mirrors the current churn rates.
However, the impact may well differ
for individual operators. Among T-Mobile
users interviewed, 15% said they intend to
switch within the next quarter, compared
to 11% of Eurotel customers and 9% of
Vodafone customers.
Among those who would consider
changing and keeping their number, the
majority (80%) say they are highly likely to
do this within the next three months. Eurotel
INTENTION TO SWITCH OPERATOR WITHIN Q1 2006
F O C U S 1 6 The magazine of the British Chamber of Commerce in the Czech Republic
and T-Mobile users are more likely to switch
to Vodafone than to the other big operator.
Vodafone users are equally likely to switch
to either of the other operators.
Although reasons for choosing one
operator over another are varied, the main
motivation to switch operators is price:
56% state explicitly that they are looking
to obtain lower prices, whilst a further 19%
said they wish to be on the same network
as their friends or family (effectively giving
them lower prices for those they call most
o�en).
When asked what their current network
could do to convince them to maintain their
service, 40% said they could be convinced to
stay if their current network offered them
better prices and a further 19% may be
convinced to stay by offers of more convenient
tariffs and conditions. Only 15% say that
nothing could keep them with their current
operator.
Overall then, the order of the day seems
to be continuing loyalty to mobile operators
despite the introduction of mobile number
portability from 15th January, although
T-Mobile appears to have the most to lose.
Paul Asten BSc MHSc
Research Executive
paul.asten@synovate.com
Current operator: Eurotel Current operator: T-Mobile Current operator: Vodafone
Desired operator
T-Mobile
4.2%
Vodafone
6.8%
Desired operator
Eurotel
1.7%
11% 15% 9%
Vodafone
13.3%
AWARENESS OF MOBILE NUMBER PORTABILITY FROM 15TH JANUARY 2006
Males 75% Under 25’s 57%
Females 59% 25-44 yr olds 64%
Desired operator
T-Mobile
4.5%
Eurotel
4.5%
Over 45’s 76%

Events Round-up
Patron’s Dinner
On 6th December, the Patrons of the
Chamber met with Zdeněk Škromach,
the Minister of Labour and Social Affairs.
�e Patrons enjoyed speaking with the
Minister and two of his colleagues from
the ministry over a dinner prepared by
skillful chefs of the Hotel Savoy Prague,
which hosted the session.
During the dynamic debate, the guests
discussed many topics such as health and
social insurance, improving employers’ and
employees’ rights, as well as some topical
political and economic issues.
192x136 16.1.2006 17:22 Stránka 1
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Tel.: +420 224 302 430, Fax: +420 224 302 128
group@hotel-savoy.cz, www.hotel-savoy.cz
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accommodation, buffet breakfast or room service breakfast,
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The above offers are on request, apply for new reservations only and might be time limited.
BCC – Working for a better business environment

Events Round-up
Starry Night Gala Christmas Dinner
The annual British Chamber of Commerce Christmas ‘Starry Night’ gala dinner
took place on Friday, 9th December, this time in the Corinthia Towers Hotel.
Starting with a cocktail reception in the lobby area, guests were ushered into the main
room by the moderator for the evening, Steve Gove, and were met by a very ‘Starry Night’
spectacle; with the room decked out in special lights, stars, snow and candles there was
a truly Christmas theme which continued throughout the evening with a traditional
English Christmas dinner, music, dancing and, of course, a lot to drink…
�e silent auction was, as ever, a great success, raising over 70,000 CZK for the
Chamber’s two favourite charities, Pomozte Dětem and Portus and, of course, we should
say thank you to our sponsors, donators of items for the silent auction and those who
bought the items.
It is going to be difficult to beat the 2005 party but we will be trying our best again
this year!
16-17
F O C U S 1
The magazine of the British Chamber of Commerce in the Czech Republic

BCC – Working for a better business environment

Events Round-up
Key Tax Issues for Business in 2006
Breakfast briefing held at the President Hotel on 7th December.
�ere was an excellent attendance by members
at the above tax workshop when new developments
in corporate and personal income tax
were presented together with forthcoming
changes in social security rules. Probably
because it affects almost everyone there is
always a keen interest in knowing more
about tax – and of course it is always changing.
First, Euan Tawse, an international tax
partner in KPMG and former Inspector of
Taxes in the UK, gave an informative and
amusing review of corporate tax and VAT
changes, including reduced rates for physical
training, saunas and Turkish baths!
Ian Rowbotham, a lawyer and senior
consultant with Haarmann Hemmelrath,
spoke about the personal income tax regime
and provided some statistics which showed
that in 2004 income and capital gains tax
of individuals provided a surprisingly low
Euan Tawse, KPMG Ian Rowbotham, Haarmann Hemmelrath Tomáš Rozsypal, Deloitte
A few words of advice… by McKinnon & Clarke
Tips for Reducing Energy Bills
Although historically the Czech Republic’s
energy prices have not risen steeply in comparison
to the rest of the EU, electricity prices
are now escalating steadily. Increases of
15% in 2004 and 15-30% in 2005 are hitting
Czech consumers hard, particularly in those
industries that are energy intensive.
Businesses can reduce the impact of
rising markets but must address the issues
of both cost and consumption separately:
Costs
• Don’t assume your supplier is giving you
the best deal available.
• Don’t assume that your billing is correct;
although errors can be difficult to find,
expert retrospective analysis going back
several years can uncover discrepancies.
• If you are receiving advice from a supplier,
bear in mind that this is not impartial.
• Costs for energy are dependent on where
your energy comes from, when you use it,
where you use it and how much you use.
• Prices should be reviewed at times other
than when contract renewal is imminent
in order to optimise your energy resources.
• Continuous market monitoring is essential
to identify and take advantage of key
buying times.
• Your exposure to risk increases when the
assessment of energy charges is a one-off
solution; it should be a continuous process.
• In terms of both providers and charging
structures, one size does not fit all – this
is dependent on your requirements as
a company.
• Don’t assume that water charging structures
are simple just because they are nonnegotiable
– there are savings to be made.
• Buying fuel is a more complex business
than ringing round the main suppliers
when you need to refuel; the market
13.8% of the total tax revenue for the Czech
Republic.
�e third speaker was Tomáš Rozsypal,
a tax manager with Deloitte, who gave a
thorough review of the current and future
social security scene, including various EUdriven
amendments. �e workshop ended
with a lively Q & A session and some tasty
snacks to fortify the participants for the
taxing (and taxable) day ahead.
Rising energy costs are impacting on business operating costs on an international scale, and the Czech Republic is no exception.
18-19
F O C U S 1
The magazine of the British Chamber of Commerce in the Czech Republic
fluctuates and should be monitored to
identify the most effective buying times.
Consumption
• Free energy audits may be tempting but
remember that an audit in itself does not
secure any areas of saving.
• Implementation of cost effective measures
are only beneficial if they are continually
managed.
• It is commercially attractive for businesses
to tackle environmental issues, there are
penalties for those companies who do not
address this matter and this affects
bottom line profits.
• Energy efficiency is a large area of expertise
with many solutions available – it is
unlikely that a site manager or engineer
will be aware of all of the innovative
efficiency measures that could be
implemented.

Events Round-up
Business Lunch with Lloyd Dorfman
The British Chamber of Commerce’s first Business Lunch of 2006 was
held on Tuesday, 10th January in the presence of the British Ambassador,
Linda Duffield.
�e special guest speaker was the Chairman
of Travelex, Lloyd Dorfman. Dorfman
started his own currency exchange business
in 1976 with one kiosk in London’s Oxford
Street. In the thirty years since, he has
built the company into the world’s largest
non-bank foreign exchange business which
is now valued at more than 1 billion GBP.
Members attending the lunch heard of
Dorfman’s achievements. He was the winner
of the Consumer Business Category in the
UK ‘Entrepreneur of the Year’ awards
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�e Times. In 2002 he received the British
American Chamber of Commerce’s UK
Entrepreneurial Award, and the Institute
of Economic Affairs’ Free Enterprise Award.
He is a Non-Executive Director of M & C
Saatchi plc, a Governor of St Paul’s School,
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Patron’s Page
You’ve Got Mail!
Nobody writes letters any more – the day of the inkstand and quill are long since past. Indeed many of us don’t even like
to pick up a telephone, or talk to a colleague. Instead we all sit glued behind our screens and quite happily send an email to
a colleague sitting directly next to us. What has the world come to? Well aside from the fact that we are all becoming less
and less verbally communicative as people, email has spread like wildfire over the past decade.
Email is used so much in fact that it has
become in many corporations an official
and approved means of communication.
However, great benefits do not come without
trouble. When I want to destroy, say, a letter,
it is easy. I burn it. It is gone, end of story.
But in the digital age, people have long given
up caring about how computers work, and
so make the grave assumption that a mail
deleted is a mail ‘burnt’. How wrong.
An email is not a ‘unique’ item. When
an email is sent, it travels through many
servers (or, if you like, post offices), and
at every server it may leave a copy of itself
behind, leaving a long paper trail from the
original sender’s outbox to the recipient’s
inbox and then again to every person he or
she forwards this mail to, or to whomever
was copied (cc’ed) to the original message.
Once an email is sent, you never know how
many copies will be generated.
Now how does this all tie in with
performing a fraud investigation?
Email has become so prolific that every
person’s mailbox has become a dumping
ground for huge amounts of potential
evidentiary information. Many people
do not delete emails, many replicate local
copies to their workstations, many think
that deleting an email means that it is has
been wiped from the face of the earth.
Now, like every treasure-trove, there are
always booby-traps to hinder and prevent
your from achieving your quest. In relation
to emails, there are a number of them that
have to be carefully navigated to ensure an
efficient investigation.
Complications
Initially there is the technological issue
– different organisations have different
infrastructures. (I wish they were not allowed
to; it makes the life of a Forensic Technology
Specialist a nightmare.) We need to be able
to take whatever media that these email
archives are stored on (such as DAT, CD,
DVD, DLT, LTO… the possibilities are
almost endless). We then need to extract
the file from this media. �is sounds
like a walk in the park, however there
are a number of rather tricky technical
considerations that need to be navigated to
ensure a successful extraction.
Further consideration needs to be given
to the fact that email servers are o�en backed
up and archived on a periodic (daily /weekly/
monthly) basis, meaning that you can theoretically
end up with, for example, 18 months
20-21
F O C U S 1
of restored mail boxes with the same message
appearing in every one. �erefore to prevent
repetitive and extremely dull reading, we need
to ‘de-duplicate’ these messages to ensure
that any one unique message appears only
once in our review.
Before Computer Operating Systems
realised that English was not the only language
it should support, many people had problems
sending emails in their local languages, so
– particularly in Central Europe – there is
a common habit of people to basically write
their correspondence in a Word Document,
and attach it to the mail. �is means that not
only do we have to think about de-duplicating
(de-duping) the emails, we need to also
extract their attachments and be able to
efficiently read and search those too.
We get into further problems when
users password-protect their attachments,
and (even worse) encrypt their emails when
communicating with one another. However,
to my mind it seems like an obvious pointer
to files and emails that really need to be
looked at in detail.
Drilling deeper
Once we have navigated these obstacles
and done what we can to avoid problems, the
result is still a formidable haystack, within
which we must search for the needle needed
to support our investigation. In order to do
this, we need to process the data in such
a way that everything is indexed. �is means,
for example, that I am able to search for the
word ‘Josh’ across 20 mailboxes instantaneously,
from 18 months of backups.
For those tricky password-protected
files, they obviously cannot be reviewed
without removing the protection first. �ere
are three ways in which this can be typically
done, and in this order of ease and efficiency.
First ask what the password is. �is
sounds like madness to many people, but
from my ‘Attack & Penetration testing’
days, it was the first thing I learnt.
Second, attempt to locate a back door
to the file. Many file-protection techniques
are not as strong as they are made out to
be, so it is possible to bypass the protection
entirely, accessing the file without ever
knowing the password.
�ird and finally, attempt the ‘passwordcracking’
of the file. Now this sounds really
techie and cool, however it is painstakingly
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The magazine of the British Chamber of Commerce in the Czech Republic
slow, and has very low yield, simply because of
the amount of time, and the power of the systems
needed to crunch the possible permutations.
For example a seven-character password
gives rise to a mere 64,847,759,419,264 (yes
64 trillion) possible combinations. �is will
take even the most powerful of computers
aeons to process. So option three is really
not ideal.
Pulling it all together
So we have extracted our mail boxes, merged
them, and then removed the duplicates. We
have similarly extracted all the attachments
and password-cracked those files that are
protected, and then we have indexed all
available data. And now, finally we have been
able to run searches across this information
and identify information to support us in
our investigation.
Having performed all of this and having
extracted some potential (if not real) ‘smoking
guns’, consideration needs to be given for
the place of electronic evidence – especially
emails – in an investigation.
Going back to my opening comments
about not being aware of how many copies
of an email are really distributed, it is
similarly very possible that people receive
mails without ever knowing about them
and also without ever reading them.
In considering the applicability of
electronic evidence, the deciding factor is
whether or not possession implies knowledge
or whether ignorance implies innocence.
It is a difficult call to make, and therefore
it is important that when reviewing emails
(and other types of electronic evidence) that
due consideration is given to the accuracy
of correlation of evidence to the suspect.
Despite all of these considerations
and pitfalls that can be encountered when
attempting a successful email analysis, in
my experience the benefits to be reaped
from performing this nature of work when
supporting an investigation can make all
the difference.
�at’s all for this week. Tune in next
time for ‘Protect Me!’
Josh Ellis
Investigations and Forensic Services
PricewaterhouseCoopers
Kateřinská 40/466, 120 00 Praha 2
T: +420 251 151 111, F: +420 251 156 111
E: name.surname@cz.pwc.com
www.pwc.com/cz

Events Round-up
Breakfast Briefing: “Expatriate Tax Update”
Petra Kleinová and Bryan McSweeny of
PricewaterhouseCoopers presented to over
60 British Chamber of Commerce members
on 25th November. �e topics included Czech
immigration policy, post EU-accession
procedures and the impact of the EU
Savings Taxation Directive on individuals.
�e audience was very interested to hear
that, while many of the hassles regarding
obtaining Czech work permits and residency
visas have been reduced, there are still
many areas where challenges exist due
to frequent changes in the immigration
legislation. But for the most part, procedures
for UK citizens are much easier; generally
it’s only necessary to register with the local
labour office and foreign police office. For
UK citizens who intend to stay in the Czech
Republic on a long-term basis, there is the
option of obtaining a special Czech EU
residence permit.
�e audience was advised to consider
how the sharing of financial information
among banks and authorities in the EU needs
to be considered to ensure no surprises
arise in matters of personal income tax
compliance. For example, UK citizens
who are Czech Republic residents for tax
purposes should be aware that if they have
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Hotel_President_IT_inz.192x136.indd 1 6.1.2006 9:30:33
BCC – Working for a better business environment

Embassy Latest
British Airports Group – Seminar
The third British Airports Trade Mission to the Czech Republic in three years, from 20-22 November, was led jointly
by UK Trade & Investment and the British Airports Group (BAG), the leading representative body for UK companies
involved in the airport development sector.
�e UK airport industry has been at the
forefront of airport development from the
early 1900s right up to the present day. �e
UK was the first to privatise its airports and
has experience in a range of privatisation
models, suitable to a particular country’s
requirements. As a result, the UK also leads
the market in the commercial development
of airports, achieving revenues per passenger
that set an industrial benchmark.
�e BAG seminar took place on Monday,
21st November in a conference room at
Charles University. �e seminar was aimed
at a professional audience from the airport
sector, targeting especially Prague Airport
and regional airports, air traffic control,
Czech Airlines and airport services or
product providers. Over 40 key contacts
attended.
�e opening speech by the British
Ambassador, Linda Duffield, was followed
by a presentation on latest developments
at Prague Airport by Václav Muchna of
the International Department of Prague
L-R: Alena Celerýnová, Ministry of Transport; Roger Carter,
The British Airports Group, Deputy Chairman, Mission Leader
Airport, and by a short overview of the Czech
civil aviation sector by Alena Celerýnová
Scottish Public Private Partnerships Seminar
�e event was organised by the Scottish
Executive, Czech PPP Centrum, the Czech
Ministries of Industry and Trade, Regional
Development and Finance, and UK Trade
& Investment. �e seminar was aimed at
a professional audience from the public
administration sector, including representatives
from the large cities of the Czech
Republic. �e Scottish delegation was led by
Tom McCabe, Minister for Finance and
Public Service Reform, Scottish Executive.
�e Scottish PPP Experience seminar
took place on Monday, 14th November at
the conference room of the Ministry of
Industry and Trade. �e seminar was
aimed at a professional audience from the
public administration sector, including
representatives of Czech cities in particular.
�e opening speech by the British
Ambassador, Linda Duffield, was followed
by a keynote speech by Tom McCabe on the
role of PPP in infrastructure investment
in Scotland. He responded to the introductory
remarks by Filip Drapák, Chairman of
the PPP Centrum, Jaroslav Král, Deputy
Minister of Regional Development and
Jiří Bis, Deputy Minister of Industry
and Trade. �e Minister said that public-
22-23
F O C U S 1
private partnership (PPP) remains a key
component of policies for modernising
Scotland’s infrastructure and public services.
PPP private investment is one way of
stretching the public purse – leading to
around €9 billion invested in over 135
projects. However, PPPs are not the only
alternative to traditional funding methods:
in Scotland private capital committed in
PPPs amounts to only some 13% of total
infrastructure investment. McCabe was also
pleased to note that the Czech government
recently chose the joint bid of the Dutch
PPP Knowledge Centre, Partnerships UK
and the Scottish Financial Partnerships
Unit as partner in the new twinning
arrangement to support PPPs in the Czech
Republic.
Five other speakers from the public
and private sectors addressed the audience.
Pat Watters, President of the Convention
of Scottish Local Authorities, spoke about
PPP delivery partnerships in 29 mainland
local government authorities and 3 island
authorities. He was followed by Sandie
Rosie, Director of Financial Partnerships
Unit, Scottish Executive, who explained
the national context of infrastructure
British Embassy, Thunovská 14, 118 00 Praha 1, T: +420 257 402 111, www.britain.cz
British Embassy Trade & Investment Section, Palác Myslbek, Na Příkopě 21, 117 19 Praha 1
T: +420 222 240 021-3, F: +420 222 243 625, E: tradeinvest.pragc@fco.gov.uk
The magazine of the British Chamber of Commerce in the Czech Republic
of the Ministry of Transport. Hana
Černochová, Director of Prague Airport,
participated in the second half of the
seminar.
Eight British companies delivered
presentations on topics including airport
terminal master-planning and design,
air traffic services, systems and training,
safety and security, cost consultancy,
project management, reinforced grass
surfaces and e-tendering.
On the way to Bratislava to deliver
a similar seminar there the following day,
the mission paid a two-hour visit to the
expanding Brno Tuřany Airport. �ey
were greeted with traditional Moravian
hospitality at a roundtable with Jiří Filip,
director of the airport, and had the
opportunity to introduce their products
and discuss future needs and planned
developments.
Experts in Public-Private Partnerships in Scotland shared their experiences at a seminar at the Ministry of Trade and
Industry in Prague on 14th November.
investment and some key PPP principles
and methods used in Scotland. Alan Fordyce,
Managing Director of Robertson Capital
Projects, one of Scotland’s foremost
construction companies involved in both
conventional and PPP contracts, provided
an insight into how the private sector
delivers on PPP. �e final speaker, Paul
Brewer, a Partner at PricewaterhouseCoopers,
commented on the strengths and weaknesses
of PPP.
�e a�ernoon programme focussed on
the PPP framework in the Czech Republic.
Forbes Johnston, Technical Director of Mott
MacDonald, spoke about practical PPP
experience in regional/municipal roads.
�e rest of the programme was presented
by experts from the PPP Centrum.
�e seminar was attended by some
60 participants from central, regional and
municipal authorities from across the Czech
Republic.
Leoš Jirásek
Trade and Investment Advisor
British Embassy Prague
T: +420 222 240 021, F: +420 222 243 625
E: leos.jirasek@fco.gov.uk

15 Questions to…
What are you best at?
Getting people to work toward a common
goal.
What has been your most important life
decision?
Deciding to stop my round-the-world trip
to live in the Czech Republic for two to three
years (that was five years ago this week)
has made a tremendous difference to me.
Why did you decide to go into the translation
and media monitoring business?
It was the market coming to us! A�er our
company launched the Prague Daily Monitor,
we found that some of our readers were
also in need of quality media services in
English. Our first major media monitoring
customer was the Representation of the
European Commission in the Czech
Republic; last summer we won the tender
to continue this work.
What do you think about the state of Czech
politics?
As I have an outsider’s perspective it is
difficult for me to really appreciate every twist
and turn, but in general there is a lot of
fighting over small and political things while
bigger issues seem to get little attention.
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Member of COBISEC and ECIS
A graduate of Carleton College, Bryn Perkins worked as a brewer, bookkeeper, and computer
analyst before arriving in Prague in 2001. He established the English bookstore and café Shakespeare
and Sons with three Czech partners in 2002, selling his share of the business the next year. In
spring 2003, he began publishing the Prague Daily Monitor, a free source of Czech news in English
delivered daily by email (www.praguemonitor.com). He owns and manages Monitor CE media
services, s.r.o., which specialises in high-quality English media monitoring and translations.
Name: Bryn Perkins
Position: Managing Director
Company: Monitor CE
Marital Status: Engaged
Hobbies: Reading, sport, travel
Which of your past jobs did you enjoy most?
I’m enjoying my current work more than
any job I have done in the past, but I also
really enjoyed brewing beer at a microbrewery
when I lived in Alaska. Stirring the mash
in the quiet of the early morning as the sun
rose over the Chugach Mountains, with the
hot-cereal smell of barley in the air and hops
in the bucket – it was hard work, but fun.
How would you compare the business
ethics in the U.S. and in the Czech Republic?
I think the United States has better ethics
on an everyday level, but from my perspective
it is getting better here over time.
Who do you admire most?
People who have confidence despite being
surrounded by disbelievers, and yet are
flexible enough to recognise constructive
criticism when they hear it.
Who do you think admires you?
People who erroneously think that I alone
am responsible for my success.
Which technology would you not survive
without?
�e printed word, be it on paper or a computer
monitor.
How do you keep your body and mind fit?
I play squash in the winter and ultimate
Frisbee in the summer. I think studying
Czech is excellent exercise for my mind!
Where do you like to spend your
holidays?
I most like travelling to places I have never
been or have not been to recently. �is past
December my fiancée and I attended a friend’s
wedding in Bangalore, which was my first
trip to India.
What is your favourite work of literature?
�ey change over time, but I recently read
and quite liked “�e Amazing Adventures
of Kavalier & Clay” by Michael Chabon.
What is your favourite Czech phrase?
To je jedno.
What three items would you take with
you to a deserted island?
A satellite phone with an off-switch, a solar
recharger, and a cold, refreshing beverage.
What is your life credo?
We’re all in this together.
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Management Corner
The Consulting Challenge – Trying On a Coaching Style
�e latest Harvard Business Online update
reminds us that there’s one key talent behind
managerial excellence: the ability to deliver
tangible, measurable results time and time
again. Among the management challenges
HBO names are: Motivating People for
Improved Performance, Face-to-Face Communication
for Clarity and Impact, and Getting
People on Board. Success in all of these areas
depends foremost on managers’ communication
skills – and specifically, their ability to make
an impact while recognising the strengths
and knowledge of their co-workers. For many,
the key to this balancing act lies in adopting
a ‘coaching style’. �ese managers know
they ultimately deliver their results through
their teams. And this makes fostering and
guiding their co-workers an obvious priority.
“But Why Don’t �ey Listen?”
Over the years, I’ve heard frustrated leaders
ask why their efforts to share experiences and
insights with colleagues so o�en go ignored
or resented. We live in an era dominated by
homo economicus and the question “How
can I get from a to b based on the smallest
possible investment?” So shouldn’t we all be
rushing to learn from others’ strategies and
reports? �e answer is: “Yes, in theory”. In
fact, many of today’s consulting and training
professionals try to stimulate learning
through case studies, benchmarking, and
best practices. And yet, o�en enough, their
lectures fall into the basket of unwanted
advice; like so much other unsolicited
information, their instructions are ignored
if the listener can afford to do so, or taken
on reluctantly if they just can’t be ignored.
One obvious reason that listeners reject
this advice is that it speaks to everything
but what’s on their minds: their personal
interests. �e coaching process, in contrast,
puts the individual firmly back in the equation.
Good coaches acknowledge that not all roads
to success are equally accessible to all people
in a given situation. So they work with
individuals to create solutions that address
and cultivate their needs and personalities.
Great mentors and consultants have probably
always done this intuitively; they’ve understood
that it’s not enough to analyse the external
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pressures at play in any situation. �e real
challenge lies in channelling the unique
resources of the persons at its centre.
Getting Managers to Play Team
It’s no surprise that coaching is hard work
for team leaders at the outset. And yet, there
are many effective coaching techniques that
require little time investment from managers
(depending on the individual concerned).
Being a coach to your staff may initially take
more effort than handing out instructions,
but the long-term rewards are striking: Once
you learn to focus on what your team really
needs from you, you’re no longer forced to
jump into exhausting ‘problem-solving
mode’ whenever someone enters your office.
Nor does this mean you have to dress up
your own ‘correct’ answer through a so�-sell
approach to your charges. Instead, you
assume that the best solution to every problem
can be tailor-made with its bearer, and you
guide each individual to locate his or her
optimal routine.
Ultimately it’s the managers who benefit
most from coaching their people. With the
support of a goal-focused team, their lives
become easier and they’re le� with more
time and energy to pursue their own goals.
Coaching Made Easy
Let’s start with the good news: everybody
can be a coach for at least some of those around
them. Try using the following simple
suggestions with someone you consider as
‘neutral’ on your team:
• Listen attentively to where this person is
really heading when they talk. Don’t take over!
• Help them to identify stumbling blocks as
they come to light (Focus on ‘solution talk’
together instead of ‘problem talk’.)
• �ink about ways to shi� these blocks.
• Help them to formulate ‘key questions’:
ask yourself what they really need from
you in order to move on. �is may be
a reassessment of their situation, more
information, your go-ahead, or something
completely different. (�en ask them what
they need.)
• Remember that it’s o�en better to come
away from a meeting with a challenging
question than a snappy answer. And make
sure your direct report works hardest in the
discussion. Your job is to help them discover
the options and constraints in their thinking.
• Don’t forget that this is their problem;
they will take it away with them a�er your
discussion.
Surprisingly, this little exercise proves very
difficult for some people. �ey may find
themselves confronted with their basic or
unconscious assumptions about people’s work
styles, motivations, and performance incentives.
Or their patience may be tested by those team
members who tick very differently from themselves.
Typically, our assessments are spot-on
when it comes to people who respond and
function like we do. �ose wired otherwise
get readily dismissed as ‘lazy and incompetent’.
�is brings us to a conundrum which
every good coach and successful manager
knows: �e key to guiding someone else’s
thinking is that you must already have faith
and respect in their abilities. Otherwise, your
negative beliefs will inhibit any progress; the
people you judged incapable and non-compliant
will magically prove themselves to be so.
If you find that ingrained beliefs about
your people are stunting the growth of
your team, you may gain from examining
the situation from a new perspective.
Remember that all it takes is some ‘change
energy’ and a few committed sessions with
a professional coach. Happy New Year!
Annette Reissfelder is an experienced freelance coach who works with managers
to develop leadership styles that reflect their potential fully and generate
optimal results from their teams. She coaches in English, Czech, and German
in several CEE countries. For more information, see www.an-edge-for-you.com
and the ‘Coaching in Action’ brochure in this month’s FOCUS magazine.

Sleep naturally.
We live in a world of things made by machines from artificial
materials. Sometimes you long for something that’s truly natural.
It may be closer than you think.
Hästens beds are the only beds in the world made exclusively
by hand from nature’s own materials.
Wool keeps you warm when it’s cold and cool when it’s hot.
Horsehair ventilates away moisture. Flax prevents static
electricity. Cotton makes it all soft. And a frame of pine from
trees grown above the Arctic Circle makes your bed as sturdy
and durable as possible.
Little wonder that in a Hästens bed, sleep is a gift of nature.
Hästens Concept Store Prague
Vinohradská 1420/33 Praha 2, Tel: +420-222 25 42 92, Fax: +420-222 25 42 63
www.hastens.com

Chamber People News
Ivana Kolářová has been appointed Division
Director for the sector of financial services
in LogicaCMG. She is accountable for all
services provided to banks, insurance companies,
leasing companies and other providers of
financial services. Previously, Ivana Kolářová
worked with LogicaCMG as a senior project
manager. She graduated from the Economic
University in Prague with a degree in foreign
trade, and from the University of New York
with a degree in business administration.
She speaks fluent English, German and
Russian, and basic French.
Eva Vavrušková has been appointed
LogicaCMG’s Marketing Director for Central
and Eastern Europe. She is responsible for
all communications and marketing activities
in this part of the world. She has been working
with LogicaCMG since 1999, when the company
(then Logica) acquired FCC Folprecht
Plzeň. Eva Vavrušková graduated from the
University of Western Bohemia in Plzeň
with a degree in cybernetics. She speaks
fluent English, German and Russian.
Zuzana Treglerová has been appointed
LogicaCMG’s Human Resources Director
for Central and Eastern Europe. She
has been with LogicaCMG since 1995.
Zuzana Treglerová has worked as a human
resources manager in various regions and
divisions. She graduated from the Faculty of
Philosophy of the Charles University with
a degree in psychology, pedagogy, and the
Czech and English languages. She speaks
fluent English and Russian.
Ernst & Young has expanded its team by
hiring Jan Prokeš, a former ministerial
counsellor. He was appointed as a PPP projects
manager and public sector cooperation
manager in Ernst & Young’s Transaction
Consultancy Division in Prague.
Jan Prokeš was one of first promoters of
cooperation between the public and private
sectors and the Public-Private Partnership
method in the Czech Republic. In his new post
26-27
LogicaCMG
Ivana Kolářová
Division Director
for Financial Services
LogicaCMG
Eva Vavrušková
Marketing Director for CEE
LogicaCMG
Zuzana Treglerová
HR Director for CEE
LogicaCMG
Ernst & Young
F O C U S 1
with Ernst & Young he will be responsible
for PPP projects and cooperation with
the public sector. Previously he worked at
the Ministry of Transport of the Czech
Republic as a consultant for ministers working
Jan Prokeš
Manager for PPP Projects and
Public Sector Cooperation
Ernst & Young
on the preparation and implementation of PPP
projects in the field of traffic infrastructure
funding. In recent years he has acted as
a manager of PPP projects and has been a
member of the PPP Management Committee,
and a member of the PPP Working Group
of the Ministry of Transport of the Czech
Republic.
Corinthia Towers Hotel
Radka Koláčná has taken over as Training
& Quality Manager in the five-star Corinthia
Towers Hotel in Prague. �is position is
accountable for the execution of regular
audits and the continual checking and monitoring
of the quality of customer services with
an emphasis on adherence to hotel standards.
�e development and implementation of
training programmes is also the responsibility
of this position.
Radka Koláčná (40) has been performing
top managerial functions for many years.
Radka Koláčná
Training & Quality Manager
Corinthia Towers Hotel
She worked, for instance, with the catering
firm Eurest, the Golf Club Poděbrady and in
the Poděbrady Spa hotel complex. She speaks
fluent English, Russian and Arabic.
White & Case
�e Prague office of White & Case, the
New York-based global law firm, is pleased to
announce that Michal Smrek has joined its
legal team as of 1st December. �rough his
legal practice, Michal Smrek has developed
considerable expertise in handling various
legal issues, in particular within the areas
of telecommunications, private equity,
intellectual property and insurance. He will
become one of the key figures of the White
Michal Smrek
Attorney-in-law
White & Case
& Case telecoms and private equity practices
and will further strengthen the firm’s already
well established position in the market.
Smrek graduated from the Law Faculty
of Charles University and is registered as
an attorney-in-law with the Czech Chamber
of Advocates. He is fluent in Czech and
English.
The magazine of the British Chamber of Commerce in the Czech Republic
Lovells
Lovells has further strengthened its international
tax practice by hiring Bohdana
Karkanová as Head of Tax in the firm’s Prague
office. Karkanová, who was previously Senior
Bohdana Karkanová
Head of Tax
Lovells
Tax Manager at the international business
advisory and accountancy firm Mazars, joined
Lovells in November.
Bohdana Karkanová qualified as a tax
advisor in 1993. As Senior Tax Manager at
Mazars she was responsible for building and
leading the tax department. Previous to that she
was a tax manager at PricewaterhouseCoopers
in the Czech Republic and Germany, and
before that she worked for Coopers & Lybrand
in Prague and Bratislava.
Karkanová graduated from the University
of Economics in Prague. She is a member of
the Chamber of Tax Advisors in the Czech
Republic and a member of the Institute of
Financial Accountants. She speaks fluent
English as well as German and Russian.
MaMaison
MaMaison, the operator of luxury residences
and apartments in Central and Eastern Europe
and Orco Hotels & Resorts, have appointed
Jerome Lautier as their Director of Sales &
Marketing.
Jerome Lautier has gained professional
experience in the hospitality and tourism
sector for 20 years. Before joining MaMaison,
Jerome Lautier
Director of Sales & Marketing
MaMaison
he held the post of Director of Marketing
and Communications in the Best Western
Europe franchised hotels group in Paris,
serving 1,300 hotels. Lautier (42) is married
and has 2 children. During his career, he
has spent 13 years abroad, mainly in former
Yugoslavia but he was also in Saudi Arabia
for two years.
Nörr Stiefenhofer Lutz
Barbara Kusak is a new local partner in the
Prague office of Nörr Stiefenhofer Lutz. She
profiles in mergers & acquisitions, antitrust
issues and corporate finance. Since joining Nörr
Barbara Kusak
Partner
Nörr Stiefenhofer Lutz
Stiefenhofer Lutz in 1999, she has advised
numerous clients on acquisitions and
divestments, both on the corporate and the

financing side. Barbara Kusak is personally
recommended by European Legal 500 for the
Czech Republic, Corporate & Commercial
incl. Mergers & Acquisitions. She speaks
Czech and German (native languages),
English and French.
ADVERTISEMENT
>
Hilton Prague Hotel
Alexandra Kaznakovova joined the Sales
team of the Hilton Prague in December
as a Sales Manager – Corporate Accounts,
replacing Hana Dutta who is taking maternity
Alexandra Kaznakovova
Sales Manager
– Corporate Accounts
Hilton Prague Hotel
leave. Kaznakovova was previously in the Sales
and Marketing department of an international
telecom company. She graduated from
the University of Economics in Tourism and
Services, and decided to move to the hotel
industry.
Deloitte Czech Republic
Petr Brich is a new director at FSI Risk
Services (Czech Republic), Deloitte Czech
Republic. Brich holds an Msc degree from
the Czech Technical University in Prague
and has 15 years professional experience in
Why do clients choose
to partner with us?
We help companies build
strong leadership teams.
SpencerStuart Praha, Tel.: +420 221.411.341
www.spencerstuart.com
the banking industry where he held senior
management positions in Bank Austria
Creditanstalt, HVB Bank, Beneficial Finance
(HSBC Group) and most recently he was on the
Petr Brich
Manager for FSI Risk Services
Deloitte Czech Republic
management board of BAWAG Bank CZ.
Brich has extensive experience in management,
strategic development and implementation,
process and distribution channel optimisation,
risk management and mitigation solutions,
along with bank merger integration projects.
He speaks fluent Czech, English and German.
David Jurcik has joined the company as
Senior Manager of Risk Services (Czech
Republic). Jurcik is a graduate of the
Prague Business School, Faculty of Finance.
David Jurcik
Senior Manager of Risk Services
Deloitte Czech Republic
In 2001 he passed the ‘Certified Financial
Risk Manager’ exams organised by the
Global Association of Risk Professionals.
From 1995 he worked for KMPG in
Financial Services auditing and a�erwards
as senior manager in Financial Risk
Management advisory services. In Deloitte,
Jurcik will be responsible for Risk Services
at FSI. He speaks fluent Czech and English.
Linklaters
In January Robert David (33) joined the
banking and finance practice group of the
law firm Linklaters. For the previous five
years he had been working as a finance
Robert David
Advocate
Linklaters
lawyer for Allen & Overy in Prague, and
between 1995 and 2000, as a finance lawyer
in Clifford Chance’s Prague and London
offices. Robert, who became a Czech lawyer
on 1 January 1999, has extensive experience
in all types of banking and capital market
transactions, both domestic and cross-border.
Are you “News for the Chamber”?
Let us know about your arrivals, promotions
or departures. Call Lenka at tel.: 224 835 165,
or e-mail: publications@britcham.cz
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BCC – Working for a better business environment

Survey
Perceptions of Corruption in the Czech Business World
What are ethical standards like in the Czech Republic? Corruption is believed to be common in the business environment,
especially in the public procurement sector. According to the latest survey of Transparency International – Czech Republic,
supported by the British Embassy, managers of medium and large businesses also face unfair and unethical conduct in
business-to-business relations. Attitudes to the corruption in the Czech business world were inconsistent because,
although corrupt employees can be dismissed, if their behaviour helps their firm they are unlikely to be condemned.
Corruption as a competitive advantage:
profits first
Unethical conduct was definitely seen to pay
off in the Czech Republic. 4/5 of interviewees
were convinced that corruption in business
relations provided a competitive advantage.
Only about half of the interviewees felt that
if a company was caught acting unethically
its reputation and future would be damaged.
Hence, the relationship between the
reputation of a company and its welfare was
not strongly linked in the Czech Republic.
�ere were dual attitudes towards
corruption in the Czech business world.
Although an employer could be disciplined or
%
28-29
F O C U S 1
fired by participating in unethical practices,
1/3 of managers thought that such behaviour
should not be punished if it allowed a firm
to survive through winning an important
deal.
�e business environment
Managers of medium and large companies
believed that conditions for doing business
are more favourable now, than they were in
the 1990s, but that there is room for improvement
because the business environment
still makes unethical practices possible. In
fact, it is easier to run a business if ethics
are not strictly adhered to. According to
entrepreneurs the problems are further
compounded by ambiguous and poorly
enforced business legislation and by attitudes
developed in the past that still influence
behaviour and are reinforced by publicised
corruption cases.
WHAT INTERNAL REGULATIONS EXIST IN YOUR COMPANY?
(RESPONSES FROM MANAGERS IN CZECH COMPANIES IN THE CZECH REPUBLIC)
43.6
Implementation
of transparent
legislation/clearer
directives
%
44.0
Unwritten code
of ethics
37.3
Written code of ethics
included in company’s
internal regulations
24.7
Written ethical
directives
Company
ombudsman
WHICH OF THE PROPOSED CHANGES WOULD HELP TO IMPROVE
BUSINESS ETHICS IN THE CZECH REPUBLIC THE MOST?
(RESPONSES FROM MANAGERS IN BRITISH COMPANIES
IN THE CZECH REPUBLIC)
23.1
Maintenance
of transparent
legislation, rules and
business ethics
12.8
Penalisation of
corruption/law
enforcement
Change of mind-set/
better political
culture/education
2.7
Corruption cases
publicised
The magazine of the British Chamber of Commerce in the Czech Republic
4.7
Other
Consistent
anti-corruption
controls
1.3
Do not know
5.1
10.3 2.6 2.6
Other
n = 150, existují etické
předpisy ve firmě
No opinion/
no answer
n = 39
12.8
Passive resistance or active change?
�ose questioned identified unethical
practices with the public procurement
sector in particular. �ey believed that
improvements in the business environment
must be systemic and come from above.
Politicians and business leaders should
provide examples of good practice and so
influence social change. As long as leaders
behave correctly, the rest will follow. �ose
who behave unethically must be punished
and so provide a deterrent to others.
Unfortunately, most managers adopt
a passive attitude to corruption in the
workplace.
Codes of conduct: an effective tool?
3/5 of the surveyed companies have
implemented codes of ethics. �ese take
various forms: from unwritten rules
concerning the company’s culture and
standards, to binding, written codes of ethics.
However, codes of conduct cannot be effective
unless management leads by example, and
monitors employee conduct. Leadership by
example and open communication are the
best instruments to improve the ethical
environment of a company.
British attitudes to ethical issues
�e main differences between Czech and
British managers’ views of ethical issues
can be found in their attitudes to corruption,
methods of achieving competitive
The aim of the survey was to find out
the attitudes of the business community
towards the adherence to, or avoidance
of, ethical principles and practices. The
first part of the survey was carried out
using CATI (Computer Assisted Telephone
Interviewing) and CAWI (Computer Assisted
Web Interviewing) methods; using an identically
structured questionnaire. The sample
comprised of 254 representatives of the
middle management of Czech companies
and 39 representatives of the middle
management of British companies with an
annual turnover of more than CZK 100 million.
The second – qualitative – part of the survey
was carried out by means of individual
in-depth interviews with 50 top managers
of companies with an annual turnover of
more than CZK 100 million. The survey was
carried out for TIC by GfK Praha.
Cont’d on next page

Events Calendar
Mark in Your Diaries
FEBRUARY
MARKETING SEMINAR
(date to be confirmed)
PATRON’S DINNER
21 February
PUB MIXER
(date to be confirmed)
MARCH
LEADERSHIP IN A CHANGING
ENVIRONMENT
(date to be confirmed)
25 EUROPEAN STARS
AT DIPLOMAT MIXER
22 March
‘BEING A BOARD DIRECTOR’
ROUNDTABLE
(date to be confirmed)
MARK IN YOUR DIARY!
‘BRITISH BUSINESS IN THE
CZECH REPUBLIC’ CONFERENCE
London, 24 April
www.britishchamber.cz
advantages, company reputation and welfare
and codes of conduct.
Managers of British firms emphasised
the importance of considering the longterm
prospects of a business. �at was why
most of them deemed unethical practice
detrimental in the long run. 4/5 of British
managers believed this in contrast half of
the Czech managers. In addition a lower
proportion of British managers considered
corruption a competitive advantage. British
managers felt that loss of reputation was
a very damaging for the welfare of any
business. Only war on home soil outranked
this in terms of perceived risk and damage.
Codes of ethics were deemed more
important for the British than for the Czechs.
Although the British also differentiated
between “good” and “bad” corruption in
relation to whether it aided or hindered
BCC Info
Join the Board of Directors
�is year’s Annual General Meeting will be
held on �ursday, 18th May at 6.30 p.m. in
the offices of KPMG, Pobřežní 1a, Praha 8.
Now is a good time to invite those
members who are interested in playing a role
in the development of the British Chamber
of Commerce to put their names forward
for membership of the BCC Board. �is
year there are four places available.
Membership of the Board of Directors
is a voluntary position and the candidates
should be prepared to commit a minimum
of one year to this function, but ideally
a full election term which is three years.
Board members need to be able to attend
as many of the monthly Board Meetings
as possible and to give some of their time
(estimated at least 10 hours a month) to the
continuing development of the Chamber.
All candidates must have a current Czech
visa (short term residence) or have permanent
Czech residence. �e key responsibilities of
the Board members are:
• To continue implementing the existing
strategy and activities in 2006
• To contribute to the development of the
Chamber by identifying new activities/
initiatives beneficial to the membership
• To represent the Chamber during
various events organised by the Chamber
and other institutions
• To maintain contact with the Chamber
members
• To encourage potential members to join
�e candidates should have experience with
the Czech market and business environment,
good strategic thinking and be goal oriented.
�e Chamber Board operates on the
basis of activity areas; each of the board
members is responsible for one specific area.
�e Chamber executive office provides the
a company, they were stricter with regards
to its treatment. Half of the British
respondents believed unethical conduct,
though the company benefited, should be
punished.
According to half of the interviewees
the situation in the Czech Republic is
comparable to that found in many of the new
EU members states and former Eastern
Bloc countries. �e older EU member states
have a very good reputation concerning
Board with full support and is responsible
for the implementation of all approved
plans/initiatives and events. Details on
the chamber activities and their scope are
provided on www.britishchamber.cz.
All candidates will be introduced to
the membership during a Pre-AGM Mixer
organised by the Chamber for this purpose
two weeks before the AGM.
If you are interested in working with
the Board of Directors, please contact the
Chamber office. �e current Board members
and the Executive Director are prepared to
meet with you to discuss in detail the work
of a Board Director. Please bear in mind
that nominations for membership of the
Board of Directors must be received by the
BCC Executive Director by 3rd May.
�is year we intend to attract as many
voters as possible to ensure a fair and
balanced result. Please also remember
the following rules set by the Articles of
Association:
• a Member entitled to attend and vote
at the Annual General Meeting shall be
represented by an Individual Member
(in the case of individual membership) or
by one of its nominated representatives
(in the case of Corporate Membership)
• No Member shall be entitled to vote or
be elected unless it has paid its dues in full.
• Members are entitled to appoint a proxy
to attend and vote at the Annual General
Meeting, or proxy votes can be sent directly
to the Chamber offices prior to the AGM.
A proxy form will be circulated to all
members together with the List of Nominees
two weeks prior to the AGM.
Renata Scharfová
director@britcham.cz
business ethics. 70% of interviewees thought
that conditions were better than in the Czech
Republic, and 2/3 of the interviewees
claimed that firms from these countries
behave in an ethical way.
If you wish to join the BCC CR ‘Corporate
Social Responsibility Working Group’,
please contact Executive Director Renata
Scharfová at director@britcham.cz.
Transparency International – Czech Republic will present the survey results jointly with their
long-term project Viva Etika at a seminar held in cooperation with PricewaterhouseCoopers
and the British Embassy. The seminar, titled ‘Two Faces of Unethical Behaviour in the Czech
Business Environment’, is targeted mainly towards representatives of the private sector.
It will take place on 1st March at the offices of PricewaterhouseCoopers in Prague.
BCC – Working for a better business environment

Members of the BCC
30
F O C U S 1
Patrons
Allen & Overy, Praha Advokátní kancelář ✔
BAE SYSTEMS ✔
Bovis Lend Lease a.s. ✔
Clifford Chance Limited Liability Partnership
Cushman & Wakefield Healey & Baker, s.r.o.
DHL International (Czech Republic), a.s. ✔
Egon Zehnder International
Flow East a.s. ✔
HSBC Bank plc - pobočka Praha ✔
International Power plc
LINKLATERS, v.o.s.
LogicaCMG ✔
PricewaterhouseCoopers ✔
Provident Financial, s.r.o. ✔
Tesco Stores ČR a.s.
Travelex Czech Republic a.s.
Zátiší Catering Group ✔
Full corporate members
Accenture Central Europe B.V.
ACCOR Hotels Praha ✔
Allied Pickfords
American Express, spol. s r.o.
AstraZeneca Czech Republic s.r.o. ✔
Aviva životní pojištovna a.s. ✔
Baker & McKenzie v.o.s.
BDO CS s.r.o. ✔
Berlitz School of Languages ✔
British Airways PLC
British American Tobacco CR, s.r.o. ✔
BRUSH SEM s.r.o.
CB Richard Ellis s.r.o. ✔
CMS Cameron McKenna v.o.s. ✔
Deloitte Czech Republic B.V.
Diners Club Czech, s.r.o.
DTZ Zadelhoff Tie Leung s.r.o. ✔
EASTERN SUGAR ČESKÁ REPUBLIKA, a.s. ✔
EC HARRIS, s.r.o.
Ernst & Young k.s. ✔
Eurest/Compass Group Plc
Eurotel Praha, spol. s r.o. ✔
Four Seasons Hotel Prague
GIST CZECH REPUBLIC s.r.o.
Gleeds Česká republika s.r.o.
Hilton Prague ✔
Hudson Global Resources, s.r.o. ✔
ICI (CZ) s.r.o. ✔
IMI International, s.r.o.
International SOS (CZ) s.r.o.
John Crane Sigma a.s.
Jones Lang LaSalle
Kajima Europe B.V Czech Branch
King Sturge s.r.o. ✔
KPMG Česká republika, s.r.o. ✔
Lloyd’s Register EMEA
Lovells
MARSH, s.r.o.
MAZARS AUDIT s.r.o. ✔
Metrostav a.s. ✔
Mövenpick Hotel Prague ✔
NÖRR STIEFENHOFER LUTZ
OKIN FACILITY CZ, s.r.o. ✔
PBW Czech Republic s.r.o. ✔
Prague Marriott Hotel, Renaissance Prague Hotel
Regus Business Centre s.r.o.
Rexam Beverage Can Czech Republic s.r.o. ✔
Rolls-Royce International Ltd.
Salans, v.o.s.
Storck Česká republika, s.r.o.
Synovate ✔
TARMAC CZ, a.s.
TMF Czech s.r.o. ✔
Top Spirit – Corinthia Hotels International
Unilever CR, s.r.o.
VOLVO Auto Czech, s.r.o. ✔
Weinhold Legal v.o.s.
White & Case, advokátní kancelář ✔
Xerox Czech Republic s.r.o.
Reduced rate members
3TS, s.r.o. ✔
600 International Ltd. ✔
A.M.T. Group s.r.o.
ABLON s.r.o.
AC EXPO s.r.o. ✔
ACCA (The Association of Chartered
Certified Accountants) ✔
ADC Blackfire Entertainment s.r.o.
Advokátní kancelář Polverini, Strnad ✔
Aimtec a.s. ✔
AK Mašek a spol. ✔
Aktiv Change s.r.o. ✔
Alpha Management Consultants s.r.o. ✔
AMI Communications
andel’s hotel Prague
Archer Sheridan s.r.o., Hertz Lease Franchisee
Arcon Machinery a.s.
Aria Hotel ✔
Ars Linguarum s.r.o. ✔
Artane Solutions
ARWEN, spol. s r.o.
ASB Prague, s.r.o.
ASIANA, spol. s r.o. ✔
Astute finance s.r.o.
Aubergray ✔
Aukční síň Naxos, a.s.
Auket s.r.o.
Austria Hotels International ✔
B.I.D. services ✔
Baker Tilly Czech Republic
/ Contract Administration, spol. s r.o.
Balcarek & Rekova, spol. s r.o.
Ballymore Properties s.r.o.
BarHill Investment Management s.r.o.
BEROX Machine Tool Co Ltd o.s. ✔
BEST Communications Group
Blyth Praha spol. s r.o.
Britex - CZ s.r.o.
British Council in the Czech Republic, The ✔
British International School of Prague, The ✔
Brooks Travel, s.r.o.
BT Česká republika s.r.o.
BT Limited, organizační složka ✔
BTI Czech Republic
Business Brokerage Partners, s.r.o. ✔
BUSINESS LEASE s.r.o. ✔
CAPITAL PROPERTIES s.r.o. ✔
Cardvat CZ s.r.o. ✔
CATRO s.r.o. ✔
Central Europe Trust Prague – obchodní zastoupení
Cepona s.r.o. ✔
Chapman Taylor International Services s.r.o.
Chemelek spol. s r.o. ✔
CHI Czech s.r.o.
CIC Consulting s.r.o.
Citco Česká Republika s.r.o.
City Self-Storage s.r.o. ✔
Colliers International s.r.o. ✔
Consult Group Int. spol. s r.o.
Cook Communications s.r.o.
Corstjens Worldwide Movers Prague spol. s r.o. ✔
Corus Central Europe, s.r.o.
CTP Project Invest, spol. s r.o. ✔
CVO Group ✔
CzechEuro s.r.o. ✔
Česká Informační Agentura, s.r.o. ✔
Český Web, a.s. ✔
DBG Eastern Europe s.r.o. ✔
Dimar s.r.o. ✔
Diplomat Hotel Prague
Dunross
EBO
Elok-Opava spol. s r.o.
Employment Express s.r.o. ✔
English College in Prague, o.p.s., The
English International School, Prague, The
Enviros, s.r.o. ✔
ERPET Group a.s.
Et netera s.r.o.
ETHER Consulting s.r.o. ✔
EUROGATE BOHEMIA spol. s r.o.
EXPERTIS PRAHA, spol. s r.o.
Factum Invenio ✔
Fairway, s.r.o. ✔
Fleet Sheet/E. S. Best s.r.o.
Fleishman-Hillard
Fractal, s.r.o. ✔
GE Capital Golub Europe
Genesis Capital s.r.o.
Gerry Tipple s.r.o. ✔
Glatzova & Co.
GONDRAND, a.s.
Grafton Recruitment, s.r.o. ✔
Grontmij Real Estate, COMAN CR s.r.o.
GROSSMANN JET SERVICE s.r.o.
Haarmann, Hemmelrath & Partner Consulting s.r.o. ✔
Hamilton | Hudson s.r.o.
HANEX GROUP s.r.o. ✔
Hašek a spol. s.r.o.
Hays Czech Republic, s.r.o.
Holiday Inn Prague Congress Centre ✔
Hotel Le Palais Prague
Hotel Palace Praha ✔
Hotel Savoy
Hotel Voroněž – Congress Centre
Ian Bryan Architects (IBA)
iAudit International
IB Grant Thornton Consulting s.r.o.
Identity Ltd., s.r.o.
IDM Security Int. s.r.o. ✔
INTECON spol. s r.o.
International School of Prague
International Study Programs s.r.o. ✔
ITC – International Tefl Certification s.r.o.
Jaguar Praha (division of Motokov a.s.)
JANÁK ZEITHAML & spol.
Job Shop s.r.o. ✔
JOKL APPRAISAL ✔
JWA Prague s.r.o. ✔
Kensington s.r.o.
Key 6 Business Solutions
Kinnarps a.s. ✔
Klein Šubrt Došková advokátní kancelář, v.o.s.
Lease Plan Czech Republic, s.r.o.
Lewis + Hickey Praha spol. s r.o. ✔
LEXXUS a.s.
Linstram, spol. s r.o.
LLP (London Logic Praha spol. s r.o.)
LMC s.r.o.
Lordship Estates spol. s r.o.
lvds Associated Law Offices ✔
MAI Insurance Brokers, s.r.o.
Management TC
Marketing Solutions s.r.o. ✔
Mayfield Management s.r.o.
MDA Praha, s.r.o. ✔
The magazine of the British Chamber of Commerce in the Czech Republic
MEDIA STRATEGY s.r.o.
Media Trading CZ, s.r.o. ✔
Mediatronic spol. s r.o.
Meritas International ✔
Millward Brown Czech Republic s.r.o. ✔
MIPA Real Estate, s.r.o. ✔
Mmd Public Relations, Czech Republic
Monitor CE media services, s.r.o. ✔
Moores Rowland Levey & Jung ✔
Neumann & Partners s.r.o.
New Day Activity Marketing s.r.o.
NS Group
On-Target Enterprise Training s.r.o. ✔
Optaglio s.r.o. ✔
Option One, a.s.
ORBIX, s.r.o.
ORCO Property Group
ORION Realit s.r.o.
PASSERINVEST GROUP, a.s.
Pedersen & Partners ✔
PETERKA & PARTNERS v.o.s. ✔
Positive s.r.o.
Pragoimport-Adam a.s.
Prague College, s.r.o.
Prague Direct, s.r.o.
Prague Jazz Open o.s.
Prague Post, The
Prague Tours (UK) Ltd ✔
PRESIDENT HOTEL, s.r.o. ✔
PRESTO – TRANSLATION CENTER s.r.o.
PrintSoft Česká republika, s.r.o. ✔
Priority Ltd.
Professionals s.r.o. ✔
Proudfoot Consulting s.r.o.
První Elektro, a.s.
REA KLADNO s.r.o.
Recruit CZ
RENOMIA, a.s. ✔
Restaurant U modré kachničky
Ricardo Prague, s.r.o.
Riverside School ✔
Robert Half Czech Republic, s.r.o.
Ross Associates s.r.o. ✔
Royal Selection
Savant (Czech) s.r.o.
Schaffer & Partner spol. s r.o. ✔
Scott & Hagget Consulting ✔
Seddons v.o.s. ✔
SHArchitects s.r.o.
Sigmar Recruitment s.r.o.
Skills Base s.r.o. ✔
Somerston Olympia CZ, a.s.
Spencer Stuart Management Consulting s.r.o. ✔
Společnosti Online s.r.o. ✔
St. James Language Center
Stolte Communications ✔
Target CR s.r.o. ✔
Techo, a.s.
Thamesdown CZ, a.s.
The Source Network
Tiskárna Imperia s.r.o.
TMI s.r.o. ✔
TMM, s.r.o.
TOP HOTEL Praha s.r.o.
TPDG – Solutions HR Specialists
TQ3 Travel Solutions
TRADE WIND s.r.o.
T-Systems PragoNet, a.s. ✔
UNICARE Medical Center
VagnerDesign s.r.o. ✔
VALUE ADDED, s.r.o.
Village House
Vision Training & Consulting
Vyskočil, Krošlák a spol. advokátní
a patentová kancelář
Weber Shandwick/GJW ✔
WERS Int. ✔
Wood & Company Financial Services, a.s.
Wrightson Urquhart spol. s r.o. ✔
Zlatý Lihovar, a.s.
Associate members
ABR Top Management Coaching and Training ✔
Alps Group Limited
Cims Limited
Czechpoint
Fringe Festival Praha s.r.o. ✔
Lans G. D. Engineering Limited
Macquarie Capital G.m.b.H. ✔
Real Communication Ltd. ✔
Regency Asset Management Ltd
SalesPage Technologies Ltd ✔
Trade & Invest Communications
Individual members
Casimaty Peter
Jeakins, Robert
Mershon, Thomas ✔
Tremblay, Lyne-Marie ✔
* New Members are listed in bold
✔ Members who have signed the ‘Rules of Conduct’

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