Annual Report 2009 - 10 - Tata Consultancy Services

Annual Report 2009-10
5.1 Talent Retention: The attrition rate of 11.8%
in fiscal 2010 (previous year 11.4%) is the
lowest in the industry. This low attrition rate
has been achieved by continuously investing
in learning and development programs
for employees, competitive compensation,
creating a compelling work environment,
empowering employees at all levels, as well
as a well-structured reward and recognition
mechanism.
40
Chart 20: Attrition rate for last twelve
months – trends over last 4 years
13.0%
12.5%
12.0%
11.5%
11.0%
10.5%
10.0%
9.5%
10.6%
Attrition Rate
12.6%
11.4%
11.8%
2006-07 2007- 08 2008- 09 2009 -10
5.2 Talent Diversity: The composition of the
global workforce continues to show increasing
trends in the number of female employees and
foreign nationals from countries across the
globe. As at March 31, 2010, women constituted
30.4% of the Company’s workforce (30.1% as
at March 31, 2009). The Company employed
persons from 80 different nationalities
(previous year 67 different nationalities). The
headcount of TCS Global non-Indian nationals
including the employees of its subsidiaries as on
March 31, 2010 was 10,475 employees (includes
the foreign nationals employed by Diligenta our
UK Subsidiary). TCS is focused on adding to its
global knowledge workforce and integrating
these professionals into its workforce.
Chart 21: Diversity: Increase in women
employees in last 4 years
Gender Diversity - Women employees
35.0%
30.0%
25.0%
20.0%
15.0%
10.0%
5.0%
24.0%
27.8%
30.1%
30.4%
2006-07 2007-08 2008-09 2009-10
Chart 22: Diversity: Trends in Non-Indian
Nationals in last 4 years
12000
10000
8000
6000
4000
2000
4923
Non-Indian Nationals
10565
11238
9536
2006-07 2007-08 2008-09 2009-10
Chart 23: Diversity: Global work force
from 80 nationalities
America, 11.9%
Hungary, 5.5%
TCS Global Workforce from 80 nationalities
Brazil, 10.4%
Colombia, 2.3%
China, 8.6%
Ecuador, 11.9%
Mexico, 8.0%
Uruguay, 8.4%
Others, 11.3%
UK, 5.8%
Argentina, 2.4%
Chile, 13.4%
5.3 Academic Program: Continuous interaction
with universities and other educational
institutions remains a central plank of TCS’
strategy to attract the best scientific and
engineering talent. TCS has also set-up an
Industry – Academia collaboration network
with some of the foremost Universities in India
and rest of the world.
Chart 24: Academic interface program
workshops conducted, faculty trained
Trends in Academic Interface Programs
7000
6000
5000
4000
3000
2000
2096
# of Workshops Conducted
2006-07 2007-08 2008-09 2009-10
# of Faculty Trained
5.4 Talent acquisition: The Company continues
to invest in improving the overall quality of
engineering talent in India through a stringent
academic accreditation program that helps
benchmark and improve the quality of learning
at colleges. The Company also provides training,
3719
4229
6523
1000
367 427 390 450
94 151 131 206
# of FDP Conducted