TRACOM Group Managerial Admin Kit Sneak Peek - The TRACOM ...

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Developing Managerial Effectiveness with Style and Versatility Workshop — Two-Hour Version PPT #13 5 Min � Backup Behavior EXPLAIN the Backup Behavior and how excess Style-related tension occurs. ASK participants to turn to page 21 of the Concepts Guide. SAY, “Backup Behavior typically occurs when individuals become frustrated in their efforts to act in ways consistent with their Style Orientation. The Backup Behavior for each Style is an exaggerated form of Style-related behavior used by a person to reduce tension within the relationships that caused the tension." ■ To increase your interpersonal effectiveness, learn to recognize when you are being detrimentally affected by tension and develop ways to constructively deal with it. © The TRACOM Corporation, All All Rights Reserved. FACILITATOR GUIDE ■ Recognizing the Backup Behavior for each Style can also help you to deal constructively and effectively when working with others who are experiencing excess tension and behaving in style-bound ways. ■ Review the Backup Behavior for each Style (using the slide) ■ Share tips for dealing with Backup Behavior: ■ Driving � Autocratic. Show this Style how you can help them achieve the results or goals they are committed to achieving. ■ Expressive � Attacks. Listen emphatically, without evaluating or defending. Accept the emotion expressed without getting involved or committed by it. ■ Amiable � Acquiesces. Encourage this Style to feel safe in becoming involved again and initiating points of view. Invite him/her to offer constructive criticism. ■ Analytical � Avoids. Reinforce the value of their facts and data. Avoid focusing on personalities or emotional issues. Ask to compare their facts with yours in a non-confrontational manner. 41
Optional Exercises — Four-Hour Version You can draw upon the following exercises to enhance your workshop to best meet the needs of your participants. See the fi rst section of this guide for suggested outlines for conducting a two-hour (basic) or four-hour (expanded) version of the workshop. Important Note: Some optional exercises require additional materials such as the Improving Managerial Effectiveness with Versatility Applications Guide, Skills Guide Card, Do Unto Others—Accepts/rejects Card, and Style Dial which are not included with this Admin Kit. Please, contact TRACOM for ordering information. This table shows the optional exercises and their suggested running times: Know Yourself/Control Yourself 1. © The TRACOM Corporation, All All Rights Reserved. Optional Exercises Additional Materials Required Strengths and Weaknesses of Each Style (Identify and discuss strengths and weaknesses of each Style) Control Yourself Handout (on Resource CD) and Concepts guide FACILITATOR GUIDE Approx. Time 30 Min 2. Taking My Growth Action Handout (on Resource CD) 20 Min Know Others 3. Identifying the Facilitator’s Style (Skill practice in identifying SOCIAL STYLE) Skills Guide Card 10 Min 4. Style Observation Rules Applications Guide 10 Min 5. Estimating A Direct Report’s Style 6. Style Forum (Identify and discuss strengths and weaknesses of each Style) Do Something for Your Direct Report 7. Knowing What a Direct Report Accepts and Rejects 8. 9. Helping your Direct Reports Increase their Productivity Developing Actions Toward My Direct Reports Using the Style Dial (Skill Practice in applying Style concepts) Applications Guide and Handout on Resource CD 15 Min None 45 Min Do Unto Others—Accepts/ Rejects Card 25 Min Applications Guide 30 Min Style Dial 30 Min 10. Communicating with My Direct Reports—With Style Applications Guide 30 Min 11. Delegating to Direct Reports—With Style Applications Guide 30 Min 59
Page 1 and 2: TRACOM Sneak Peek Excerpts from Fac
Page 3 and 4: Introduction WORKSHOP OVERVIEW The
Page 5 and 6: Suggested Workshop Timing SUGGESTED
Page 7 and 8: 10 Introduction AS A MANAGER, WHY I
Page 9: 40 Tension Management GETTING RUN O
Page 13 and 14: Optional Exercises — Four-Hour Ve

TRACOM Group Managerial Admin Kit Sneak Peek - The TRACOM ...

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