IBM Asset And Service Management
IBM Asset And Service Management
IBM Asset And Service Management
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Software<br />
What does Tivoli <strong>Service</strong> Desk include?<br />
Tivoli Base <strong>Service</strong>s<br />
(KPI’s, Reporting, Security, Analysis, etc)<br />
<strong>Service</strong> Desk Applications<br />
Self <strong>Service</strong><br />
<strong>Service</strong> Request<br />
Incident<br />
Problem<br />
Ticket Templates<br />
Communication Templates<br />
Solutions<br />
Bulletin Board
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