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IBM Asset And Service Management

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Software<br />

Enterprise <strong>Asset</strong> AND <strong>Service</strong> <strong>Management</strong><br />

<strong>Service</strong> <strong>Management</strong> (in an <strong>Asset</strong> context): the operation and<br />

maintenance of the asset and its infrastructure to provide an<br />

optimal level of service to the customer at a justifiable cost.<br />

Break/fix Maintenance<br />

<strong>Asset</strong> management<br />

Spectrum of different service models.<br />

Internal <strong>Service</strong> Provider<br />

<strong>Asset</strong> management as<br />

a service<br />

3 rd Party <strong>Service</strong> Provider<br />

<strong>Asset</strong> management as<br />

a business<br />

Profit/Loss

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