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Hill-Rom Global Code of Conduct

Hill-Rom Global Code of Conduct

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Q:<br />

Kyle is traveling to meet with a<br />

potential customer in Germany.<br />

Part <strong>of</strong> the purpose for his trip<br />

is to present the design for a new medical<br />

device on which <strong>Hill</strong>-<strong>Rom</strong> is planning<br />

to begin production. Kyle is bringing<br />

his laptop, which contains the product<br />

design, as well as a variety <strong>of</strong> sales and<br />

marketing brochures. What does Kyle<br />

need to know about export law?<br />

A:<br />

Kyle should be aware that any<br />

technology he has with him<br />

when he travels internationally<br />

may be considered an export. Export<br />

controls apply to most products,<br />

s<strong>of</strong>tware or technology, as well as<br />

samples, laptops, schematics and<br />

product manuals. Kyle must ensure<br />

that any such items remain in his sole<br />

control and possession for the duration<br />

<strong>of</strong> the trip. He should also make sure<br />

that hand-carrying these items to his<br />

particular destination is permissible<br />

under U.S. export control laws, and<br />

he has obtained all required licenses.<br />

His trip to Germany may not present<br />

significant issues, but if he is sent to<br />

another country next month, he must<br />

check the regulations again for that<br />

destination. At any time, if he has any<br />

questions about hand-carried items, he<br />

should contact the Legal Department.<br />

<strong>Hill</strong>-<strong>Rom</strong> <strong>Global</strong> <strong>Code</strong> <strong>of</strong> <strong>Conduct</strong> 38<br />

World Trade Controls and Boycotts<br />

We must follow the complicated rules that govern the export <strong>of</strong> our<br />

products and technology from one country to another and the rules<br />

that govern who we can do business with. In general, when we ship or<br />

transfer our products and technology from one country to another, or<br />

enter into business relationships with other entities, those <strong>of</strong> us<br />

responsible for international operations must work closely with the<br />

Legal Department to understand and apply our policies and<br />

procedures regarding trade controls. There are three general types<br />

<strong>of</strong> trade issues that arise:<br />

Sanctions<br />

The United States and other countries impose partial and total<br />

restrictions on trade with particular nations, entities and individuals<br />

without an appropriate license. We must ensure that <strong>Hill</strong>-<strong>Rom</strong> is not<br />

prohibited from shipping products or technology to countries, or<br />

prohibited from doing business with entities and persons, for which<br />

we need a license.<br />

Export Controls<br />

The U.S. and other countries restrict the export <strong>of</strong> particular<br />

technology and information without an appropriate license,<br />

regardless <strong>of</strong> the destination. We must ensure that when we<br />

export products and technology from one country to another,<br />

we do not need a license or that we have the appropriate license.<br />

Boycotts<br />

Some countries require vendors to boycott doing business<br />

with a particular country, company or person. Certain boycott<br />

requests must be reported to the U.S. government. Because<br />

anti-boycott laws are complex, all boycott requests must be<br />

reported to the Legal Department immediately.<br />

If you have any questions or need guidance about trade control<br />

policies, please contact the Legal Department.<br />

November 2011<br />

Complying with Worldwide Competition Laws<br />

We achieve results based on the quality <strong>of</strong> our products and our<br />

employees, never through unfair business practices. We must abide<br />

by all competition laws (sometimes referred to as “antitrust” laws)<br />

that apply to our work. These laws may vary from market to market,<br />

but their goal is the same. They are designed to preserve free and<br />

open competition and promote a competitive marketplace. Failure<br />

to comply with these laws can have serious and far-reaching<br />

consequences for our company and the individuals involved.<br />

Sharing Information<br />

We must not share commercial or market information with our<br />

competitors concerning pricing, conditions and terms <strong>of</strong> sale,<br />

costs, markets or customers.<br />

Collusion with Competitors<br />

We must not discuss or agree with competitors to set prices, allocate<br />

markets or tenders, discriminate against customers or suppliers or<br />

coordinate activity in any other way.<br />

Restricting Customers and Suppliers<br />

We must consult with and obtain approval from the Legal Department<br />

when we are considering entering into an agreement with<br />

a customer that would prohibit a customer from purchasing<br />

products from our competitors. Similarly, we also must consult<br />

with and obtain approval from the Legal Department when we are<br />

considering entering into an agreement with a supplier that could<br />

place restrictions on supplying one <strong>of</strong> our competitors.<br />

For additional guidance, please refer to our Antitrust Policy,<br />

which is located on our intranet, or the Legal Department. Should<br />

any competitor, customer or supplier begin to discuss any issues<br />

that raise antitrust concerns with you, please contact the Legal<br />

Department immediately.<br />

RULES FOR DEALING WITH COMPETITORS<br />

ALWAYS:<br />

• Refuse to take part in discussions or arrangements<br />

that may be seen as anti-competitive;<br />

• Communicate any actual or potential anti-<br />

competitive discussions you have witnessed<br />

or taken part in to the Legal Department or<br />

the Compliance Office;<br />

• Seek advice from the Legal Department if<br />

you come across confidential or proprietary<br />

information about <strong>Hill</strong>-<strong>Rom</strong>’s competitors.<br />

NEVER:<br />

Q:<br />

A:<br />

• Share confidential information with competitors<br />

— including bids, proposals or strategies;<br />

• Discuss pricing, whether formally or informally,<br />

with competitors;<br />

• Agree, whether formally or informally,<br />

to allocate markets or territories.<br />

Carla has a good friend who<br />

works for one <strong>of</strong> <strong>Hill</strong>-<strong>Rom</strong>’s<br />

competitors. The two meet<br />

for lunch, and Carla reveals that<br />

<strong>Hill</strong>-<strong>Rom</strong> plans to submit a bid for<br />

capital equipment to a local hospital.<br />

Her friend indicates that he is<br />

struggling in his own job and asks<br />

if she would consider not entering<br />

the bid, allowing his company a better<br />

chance at securing the business<br />

instead. Carla wants to help her<br />

friend, but knows that what he’s<br />

asking <strong>of</strong> her isn’t right. What should<br />

Carla do?<br />

Carla should refuse to speak<br />

about this subject with her<br />

friend and should relay the<br />

conversation to the Legal Department<br />

or the Compliance Office immediately.<br />

We must never discuss dividing<br />

clients, contractors or vendors with<br />

a competitor. It is illegal to make any<br />

agreement, even an informal oral<br />

agreement, with a competitor that<br />

restricts competition. In addition,<br />

we must never share confidential<br />

information with our competitors.<br />

This includes bids, proposals or<br />

strategies. When making her report,<br />

Carla should be sure to mention her<br />

disclosure <strong>of</strong> <strong>Hill</strong>-<strong>Rom</strong>’s plans to submit<br />

the bid for capital equipment, so that<br />

<strong>Hill</strong>-<strong>Rom</strong> can take appropriate action.<br />

<strong>Hill</strong>-<strong>Rom</strong> <strong>Global</strong> <strong>Code</strong> <strong>of</strong> <strong>Conduct</strong> 39

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