Hill-Rom Global Code of Conduct
Hill-Rom Global Code of Conduct
Hill-Rom Global Code of Conduct
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Our Key<br />
Stakeholders:<br />
• Patients<br />
and Customers<br />
• Fellow Employees<br />
• Company<br />
and Investors<br />
• Government<br />
Regulators<br />
• Communities<br />
and the Public<br />
<strong>Hill</strong>-<strong>Rom</strong> <strong>Global</strong> <strong>Code</strong> <strong>of</strong> <strong>Conduct</strong> 6<br />
Patients and Customers<br />
The patients who use our products, their caregivers, and our other customers<br />
are at the heart <strong>of</strong> our business. They depend upon us for the delivery <strong>of</strong><br />
high quality, cost-effective products and services to meet their needs. We<br />
help meet their needs when we focus on meeting our standards for quality<br />
product design and manufacturing, accurate and truthful communications<br />
with our customers, appropriate interactions with health care providers,<br />
and safeguarding others’ private information.<br />
Fellow Employees<br />
At <strong>Hill</strong>-<strong>Rom</strong>, we are a community <strong>of</strong> individuals all working together to<br />
realize our company’s vision and mission. As a global organization, we<br />
value the diversity <strong>of</strong> our employees and recognize the unique ability <strong>of</strong><br />
each individual to contribute to our success. To realize fully our individual<br />
and company potential, we must have a work environment <strong>of</strong> trust and<br />
respect for individuals. Our goal must be to foster an environment that is<br />
free <strong>of</strong> unlawful discrimination and harassment, and one that allows for<br />
open communication.<br />
Company and Investors<br />
We all have a responsibility to our company and our shareholders. As<br />
employees, we are responsible for ensuring that we act on our company’s<br />
behalf based on its interests rather than our own self-interests. We have<br />
a responsibility to ensure that our company’s books and records are<br />
accurate, that information we learn while performing our work is not<br />
used improperly, and that we treat company property and information<br />
with great care. Additionally, we have a responsibility to ensure that<br />
those with whom we do business share our commitment to follow<br />
our company’s standards for business integrity.<br />
Government Regulators<br />
The health care industry is dynamic, highly regulated and increasingly<br />
dependent on global governments as customers and payers. By<br />
complying with this <strong>Global</strong> <strong>Code</strong> and all relevant laws and regulations,<br />
we maintain our position as a trusted and reliable company with all<br />
government regulators and agencies that influence or participate in<br />
the markets for our products and services.<br />
Communities and the Public<br />
As a global health care company with thousands <strong>of</strong> employees, we<br />
also have a responsibility to the communities in which we live and<br />
operate and to the public at large. It is important that we act<br />
responsibly in all aspects <strong>of</strong> our local and national communities,<br />
including in the political, environmental, and charitable activities<br />
in which we participate.<br />
November 2011<br />
<strong>Hill</strong>-<strong>Rom</strong> <strong>Global</strong> <strong>Code</strong> <strong>of</strong> <strong>Conduct</strong> 7