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Hill-Rom Global Code of Conduct

Hill-Rom Global Code of Conduct

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Our Key<br />

Stakeholders:<br />

• Patients<br />

and Customers<br />

• Fellow Employees<br />

• Company<br />

and Investors<br />

• Government<br />

Regulators<br />

• Communities<br />

and the Public<br />

<strong>Hill</strong>-<strong>Rom</strong> <strong>Global</strong> <strong>Code</strong> <strong>of</strong> <strong>Conduct</strong> 6<br />

Patients and Customers<br />

The patients who use our products, their caregivers, and our other customers<br />

are at the heart <strong>of</strong> our business. They depend upon us for the delivery <strong>of</strong><br />

high quality, cost-effective products and services to meet their needs. We<br />

help meet their needs when we focus on meeting our standards for quality<br />

product design and manufacturing, accurate and truthful communications<br />

with our customers, appropriate interactions with health care providers,<br />

and safeguarding others’ private information.<br />

Fellow Employees<br />

At <strong>Hill</strong>-<strong>Rom</strong>, we are a community <strong>of</strong> individuals all working together to<br />

realize our company’s vision and mission. As a global organization, we<br />

value the diversity <strong>of</strong> our employees and recognize the unique ability <strong>of</strong><br />

each individual to contribute to our success. To realize fully our individual<br />

and company potential, we must have a work environment <strong>of</strong> trust and<br />

respect for individuals. Our goal must be to foster an environment that is<br />

free <strong>of</strong> unlawful discrimination and harassment, and one that allows for<br />

open communication.<br />

Company and Investors<br />

We all have a responsibility to our company and our shareholders. As<br />

employees, we are responsible for ensuring that we act on our company’s<br />

behalf based on its interests rather than our own self-interests. We have<br />

a responsibility to ensure that our company’s books and records are<br />

accurate, that information we learn while performing our work is not<br />

used improperly, and that we treat company property and information<br />

with great care. Additionally, we have a responsibility to ensure that<br />

those with whom we do business share our commitment to follow<br />

our company’s standards for business integrity.<br />

Government Regulators<br />

The health care industry is dynamic, highly regulated and increasingly<br />

dependent on global governments as customers and payers. By<br />

complying with this <strong>Global</strong> <strong>Code</strong> and all relevant laws and regulations,<br />

we maintain our position as a trusted and reliable company with all<br />

government regulators and agencies that influence or participate in<br />

the markets for our products and services.<br />

Communities and the Public<br />

As a global health care company with thousands <strong>of</strong> employees, we<br />

also have a responsibility to the communities in which we live and<br />

operate and to the public at large. It is important that we act<br />

responsibly in all aspects <strong>of</strong> our local and national communities,<br />

including in the political, environmental, and charitable activities<br />

in which we participate.<br />

November 2011<br />

<strong>Hill</strong>-<strong>Rom</strong> <strong>Global</strong> <strong>Code</strong> <strong>of</strong> <strong>Conduct</strong> 7

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