Miramar - Chamberlain College of Nursing

Student Grievance Policy
Grievances
When a specific problem arises and a student believes that his/her relationship with
Chamberlain is being unfairly or unjustly affected, the student should first address the
problem through the following communication channels:
Academic problem: Instructor to course coordinator or dean of academic affairs
to campus president or the online dean to vice president of academic affairs.
Non-academic problem: Manager of student services or student services advisor
to campus president or the online dean to national president.
When it is not possible to resolve a problem through these channels, the student may invoke
Chamberlain grievance procedure.
Students not satisfied with the final disposition of the grievance process may contact the
on-site or program leadership, state licensing authority, Chamberlain’s accreditor or the state
attorney general. A complete listing of contact information for state licensing authorities and
the state attorney general offices is located at chamberlain.edu/studentconsumerinfo.
Students will not be subject to adverse action as a result of filing a complaint or initiating
the grievance process.
In compliance with state regulations, Arizona and Georgia students with grievances not
resolved by the above procedures may file complaints with the Arizona State Board for
Private Postsecondary Education (1400 W. Washington St., Phoenix, AZ 85007, 602.542.5709)
and the Georgia Nonpublic Postsecondary Education Commission (2189 Northlake Pkwy.,
Tucker, GA 30084, 770.414.3300), respectively.
In Virginia, as a last resort in the grievance process, students who do not believe they
received a satisfactory resolution to their grievance may contact the State Council
of Higher Education for Virginia (SCHEV, Attn: Private and Out-of-State Postsecondary
Education, 101 N. 14th St., James Monroe Bldg., Richmond, VA 23219).
2012-2013 STUDENT HANDBOOK
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