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Dealer staff, customers and their families are all welcome<br />

at the <strong>Valtra</strong> assembly plant.<br />

John Battams and Colin Dean discuss<br />

the latest hydraulic developments by<br />

Bill Flynn.<br />

ownership and, as a result, changed their mar-<br />

keting arrangements. On several occasions<br />

this has given <strong>Valtra</strong> the chance to recruit<br />

dealers of the correct calibre. On other occa-<br />

sions dealer management have approached<br />

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<strong>Valtra</strong> with the aim of becoming a dealer.<br />

Whatever the reason our network of trained<br />

dealers has grown and can now rival many<br />

longer established networks.<br />

So what do <strong>Valtra</strong><br />

demand of a new dealer?<br />

Firstly we must be certain the company will be<br />

fully committed to <strong>Valtra</strong> products and ethos.<br />

After this comes training: All dealer staff must<br />

be prepared to undergo regular training; sales,<br />

service, parts and administrative personnel<br />

need to fully understand the <strong>Valtra</strong> philosophy<br />

and product, how it works and how it is sup-<br />

ported. This often includes visits to our two fac-<br />

tories in Finland; Tampere where engines are<br />

developed and manufactured and Suolahti,<br />

home of the tractor manufacturing plant. These<br />

visits, while enjoyable, provide a real sense of<br />

what <strong>Valtra</strong> is all about; customer focused and<br />

approachable.<br />

– At <strong>Valtra</strong> we like to meet and talk to the<br />

end users of our products unlike so many oth-<br />

er companies that prefer to remain remote, at<br />

arms length, ‘protected’ by their dealers.<br />

Tony Hooker Explains the <strong>Valtra</strong> parts system to Stock Control<br />

Manager, Geoff Wadcock. Although we have a comprehensive<br />

parts holding in the UK deliveries from Finland can be made to<br />

the dealership in under 24hours if required.<br />

The <strong>Valtra</strong> factory is located at Suolahti, Finland. The Visitor Centre is situated in the building<br />

in the foreground. The long central building is the recently extended main assembly hall. To<br />

the left is the transmission and hydraulic manufacturing and assembly area and to the right<br />

a workshop for fi tting special equipment. Just out of shot at the bottom of the picture are<br />

the P&A stores and after sales support offi ces. The Sisu Diesel factory is located at Tampere<br />

and there is a second large assembly plant in São Paulo, Brazil.<br />

A dealer agreement is very much a part-<br />

nership; without good dealer support <strong>Valtra</strong><br />

will not succeed while from the dealer’s point<br />

of view without a good supplier they will have<br />

little business. Working together with the Val-<br />

tra product we can both succeed.<br />

So there you have it, the requirements for<br />

becoming a <strong>Valtra</strong> dealer; Commitment, ability,<br />

adaptability and fi nancial stability. If a dealer<br />

has these attributes we will undertake the<br />

product training required to ensure sales and<br />

support staff become au fait with the <strong>Valtra</strong><br />

tractor.<br />

■ Roger Thomas<br />

5

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