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knowledge · information · learning - Forschungszentrum L3S

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30<br />

KNOWLEDGE<br />

APIS – Advanced Personalization in Information Services<br />

The Personal Essence of Queries<br />

Human choices are guided by individual preferences.<br />

In initiating the decision process, we usually<br />

have no idea about the optimal choice or its<br />

potential impact. Nevertheless, we often have<br />

an intuitive understanding of relative desirability.<br />

By repeated comparisons between alternatives<br />

we get a clear picture of what we are<br />

actually looking for. Since more and more <strong>information</strong><br />

is stored digitally, support for preferen-<br />

Motivation<br />

Today many e-commerce companies assist their customers<br />

with digital shopping aids. A very successful type of shopping<br />

aid are recommender systems. Typically, these systems<br />

evaluate product ratings given by a large set of customers.<br />

Shopping recommendations are then generated<br />

by finding users that are similar to the target customer who<br />

is requesting a recommendation. Well-known examples of<br />

such systems are: Amazon “Customers Who Bought This<br />

Item Also Bought” feature; and the movie recommendations<br />

given by the DVD rental service Netflix.<br />

Although predictions made by recommender systems are<br />

often quite impressive, they have limitations. Since these<br />

systems rely on implicit similarities between customers<br />

and items, they are the tool of choice, whenever no other<br />

explicit preferential <strong>information</strong> is available. This can be<br />

clearly seen in the case of movies and books, where describing<br />

items apriori within a fixed attribute scheme (e.g. by<br />

quantifying the amount of humor, action, and suspense) is<br />

difficult and pointless for inherently subjective tasks. In contrast,<br />

when comparative choices are desired, recommendations<br />

should take into account preferential statements such<br />

as: “I like Audi better than Volkswagen”. Unfortunately, current<br />

recommender systems cannot do that, and there are<br />

no convincing alternatives available.<br />

The APIS project investigates the design of recommendation<br />

algorithms based on explicit preference statements.<br />

A major goal is to integrate this functionality into standard<br />

database technology, since product databases or catalogs<br />

FORSCHUNGSZENTRUM <strong>L3S</strong> <strong>L3S</strong> RESEARCH CENTER<br />

tial choice processes in database technology is<br />

essential for supporting sound decision-making.<br />

unfortunately, current database systems<br />

force users to provide a precise description of<br />

<strong>information</strong> needs, which they often are unable<br />

to provide. The goal of the APIS project is to<br />

equip databases with features and tools for<br />

closing this “preference gap”.<br />

The APIS group at <strong>L3S</strong> Research Center investigates<br />

how the handling of human preferences<br />

can be integrated into current database systems.<br />

The goal of APIS is to equip databases with the<br />

capabilities to answer the user’s queries in a personalized<br />

fashion. Currently, research within APIS<br />

focuses on efficient query processing, preferences<br />

regarding compromises, and intuitive methods of<br />

user interaction.<br />

provide the main area of application. Furthermore, database<br />

integration is the only way to make explicit preference<br />

handling easily available to a broad range of users.<br />

Challenges<br />

The most important challenges within APIS are performance,<br />

effectiveness, and usability. These factors translate<br />

into strict requirements when it comes to building a successful<br />

preference-based database system:<br />

• The system must be fast and able to process large<br />

amounts of data, since more and more digital <strong>information</strong><br />

is available every day and users want to have their<br />

queries answered immediately.<br />

• The system must produce reasonable and comprehensible<br />

results, since users will only trust a system that is

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