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NetSupport School 11.41 Inoltre, per evidenziare ulteriormente il messaggio, è possibile riprodurre un suono sul computer Studente. 4. Al termine, fare clic su OK. Per Inviare un Messaggi Predefinito 1. Selezionare le icone degli Studenti richiesti. 2. Fare clic con il pulsante destro del mouse e selezionare Messaggio. oppure Scegliere {Studente}{Messaggio} dal menu a discesa. oppure Fare clic sull’icona Comunica nella barra degli strumenti 3. A questo punto verranno visualizzati tutti i messaggi predefiniti; fare clic sulla voce richiesta per inviare il messaggio agli Studenti. oppure Per creare un nuovo messaggio selezionare Messaggi Predefiniti. Per inviare un Messaggio Rapido 1. Fare clic sull’icona Comunica nella barra degli strumenti. 2. Immettere il messaggio alla voce Messaggio Rapido e fare clic su Invia. 3. A questo punto il messaggio sarà inviato a tutti gli Studenti connessi. 192
NetSupport School 11.41 Richieste di Guida NetSupport School permette ad un Cliente di Richiedere una Guida ad un Controllo. Questo viene effettuato selezionando il comando di richiesta di guida dal menu Cliente (se non è stato configurato per la modalità silenziosa, che cela l’icona Cliente) oppure premendo i tasti di scelta rapida impostati nel Configuratore del Cliente. Nota: Se la barra degli strumenti Studente è attivata, gli studenti possono richiedere assistenza facendo clic sull’icona Richiesta di Aiuto. Per Richiedere la Guida 1. Premere i tasti di scelta rapida, solitamente ALT+MAIUSC di sinistra+MAIUSC di destra. oppure Fare clic sull’icona Richiesta di guida nella barra degli strumenti Studente. 2. Apre una finestra di dialogo nella quale possono digitare il loro nome e messaggio. 3. Fare clic su OK. 4. La Richiesta di Guida verrà quindi inviata al Controllo connesso. 193
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