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ITB China News 2018 - Day 3 Edition

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<strong>China</strong><br />

Your Official Information Source at <strong>ITB</strong> <strong>China</strong><br />

FRIDAY<br />

18 th MAY <strong>2018</strong><br />

DAY 3<br />

EDITION<br />

Stand No. 500<br />

Stand No.<br />

200/201<br />

Stand No. 430<br />

Hospitality…<br />

<strong>ITB</strong> <strong>China</strong> Style<br />

The hotel world puts its best foot forward at<br />

Shanghai show<br />

<strong>ITB</strong> CHINA<br />

CONFERENCE<br />

Philip Wolf<br />

Founder, PhocusWright<br />

There’s a quality standard there, and all<br />

these appointments, so it’s not just<br />

producing a show, but making sure all the<br />

different constituents that attend get some<br />

value out of it. Read page 6<br />

TRADE TALK<br />

Jenna Qian<br />

CEO, Destination Marketing, Ctrip<br />

From PC to tablet PC to mobile; from<br />

official website to microblogs to social<br />

media channels, travel brands need<br />

consistent, concise, and accessible<br />

contents. Read page 7<br />

The evolution of the hospitality industry<br />

is seeing major global players largely<br />

diversifying their offering, while smaller<br />

luxury and boutique brands take an<br />

increasingly solid footing in the marketplace.<br />

<strong>ITB</strong> <strong>China</strong> gives buyers an exceptional cross<br />

section of all categories of accommodation,<br />

with luxury regional brands, such as Pan<br />

Pacific or New World Hotels, and major<br />

players such as <strong>China</strong>-based Jin Jiang or US<br />

giant, Wyndham (see our exclusive interview<br />

with Leo Liu, President, Greater <strong>China</strong>,<br />

Wyndham Hotel Group, page 8) revealing<br />

their latest development plans and strategy,<br />

and participating in conference sessions.<br />

Indeed, as accommodation distribution<br />

channels evolve much among the same<br />

lines as those of other parts of the travel<br />

industry, the presence of these groups at<br />

<strong>ITB</strong> <strong>China</strong>, side by side with an exceptional<br />

spread of conference sessions covering<br />

developments in the supply chains, gives<br />

buyers the current “state of the art”, as well<br />

as key strategy points and trends for future<br />

roadmaps.<br />

As such, more and more, <strong>ITB</strong> <strong>China</strong> is<br />

becoming a mirror reflection of all key<br />

industry trends.<br />

Leo Liu<br />

President, Greater <strong>China</strong>, Wyndham Hotel Group<br />

DESTINATION SPOTLIGHT<br />

AMERICAS<br />

DESTINATION SPOTLIGHT<br />

THE AMERICAS<br />

© Gvillemin<br />

Vinícius Lummertz<br />

President, Embratur<br />

This year, the segments highlighted will<br />

be culture, ecotourism & adventure, and<br />

sun & beach. Within that, Brazil will be<br />

promoting its nautical and luxury segment,<br />

beyond the many resort options available.<br />

Read page 13<br />

According to the UNWTO,<br />

the Americas welcomed<br />

207 million international<br />

tourists in 2017, a rise<br />

of 3% overall, with most<br />

destinations enjoying<br />

solid results, led by South<br />

America (+7%). Central<br />

America and the Caribbean<br />

both grew 4%, with the<br />

latter showing clear signs of<br />

recovery in the aftermath of<br />

hurricanes Irma and Maria.<br />

In North America (+2%),<br />

robust results in Mexico<br />

and Canada contrasted with<br />

a decrease in the United<br />

States, the region’s largest<br />

destination. Find out more<br />

about selected American<br />

exhibitors at <strong>ITB</strong> <strong>China</strong>,<br />

from page 12.<br />

Sibinacocha Lake, Peru


4 NEWS<br />

PREFACE<br />

Richard<br />

Barnes<br />

Culture as a Key<br />

Tourism Asset<br />

An increasing number of<br />

travellers are looking for<br />

authentic experiences, both<br />

when it comes to local people<br />

and cuisine, but in particular<br />

with the discovery of new<br />

cultures. Indeed, culture has<br />

become a key element in tourism<br />

development, as specifically<br />

outlined by the UNWTO in<br />

its Muscat declaration on<br />

“tourism and culture: fostering<br />

sustainable development”.<br />

The declaration reinforced<br />

the UNWTO’s commitment<br />

to: strengthen the synergies<br />

between tourism and culture<br />

and advance the contribution<br />

of cultural tourism to the<br />

2030 Agenda on Sustainable<br />

Development and the 17<br />

sustainable development goals;<br />

enhance the role of tourism and<br />

culture in peace building and<br />

heritage protection, especially in<br />

<strong>ITB</strong> CHINA NEWS is a CLEVERDIS Publication.<br />

65 av. Jules Cantini - Tour Méditerranée, 13006 Marseille, France<br />

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• info@itb-china-news.com • www.itb-china-news.com<br />

conflict affected areas; promote<br />

responsible and sustainable<br />

tourism management of cultural<br />

heritage; encourage a creative<br />

and innovative approach for<br />

sustainable urban development<br />

through cultural tourism; and<br />

explore the inter-linkages<br />

between culture and nature in<br />

sustainable tourism.<br />

Promoting cultural<br />

understanding is thus at the very<br />

heart of driving tourism in the<br />

right direction. It is therefore all<br />

the more important to spotlight<br />

initiatives such as those by a<br />

number of DMOs at <strong>ITB</strong> <strong>China</strong><br />

(i.e. Abu Dhabi, with the opening<br />

of the Louvre), in promoting and<br />

fostering culture in tourism.<br />

• Publisher: Gérard Lefebvre • Managing Director: Jean-François Pieri<br />

• Publishing Director: Jean-Guy Bienfait • Project Manager: Wenchao Wang<br />

• Chief Analyst: Richard Barnes • Editorial coordination: Yingying Deng<br />

• Marketing Manager: Nathalie Meissner • Art Director: Hélène Beunat<br />

• With the participation of: Bettina Badon, Naila Ben Ghorbal, Borhan Moussa, Finn-Georg Sander<br />

>To contact them : first name.last name@itb-china-news.com<br />

• Printing: Shanghai HongMo YingXiaoCeHua, Shanghai, <strong>China</strong><br />

• Cover: © Wyndham Hotel Group<br />

Registration of Copyright May <strong>2018</strong><br />

Information presented in this publication is purely indicative in order to illustrate subjects contained therein. No guarantee can be given<br />

as to the accuracy of data or content at time of printing and thus the latter should not be used for professional or commercial ends. While<br />

all efforts have been made as to accuracy and pertinence of content and data contained in this publication, CLEVERDIS may in no case be<br />

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editorial staff decline all responsibility as to opinions formulated in this publication by those interviewed or cited therein. Their opinions are<br />

entirely their own, and are included with the understanding that they contain, to our knowledge, no malicious intent. The inclusion of all<br />

texts, photographs and other documents supplied by those included in this publication imply the acceptance by their authors of their free<br />

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If any of these risks or uncertainties materialises or any of these assumptions proves incorrect, actual results could differ materially from the<br />

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during the period of publication. Photo Credits and Copyright: All Rights Reserved.<br />

“Party Like a Finn” evening on<br />

the rooftop terrace of the Shook,<br />

Shanghai<br />

Events and Aw<br />

The <strong>2018</strong> edition shows lively<br />

growth in following for awards,<br />

and great attendance levels<br />

at networking events, further<br />

underlining the importance<br />

of the show in underlining<br />

thought leadership and “building<br />

bridges”.<br />

IT’S MY WORLD<br />

TRAVEL AWARDS<br />

NAMES 25 TOP<br />

INDUSTRY FIGURES<br />

FOR <strong>2018</strong><br />

The first “It’s My World Travel<br />

Awards” – a cooperation between<br />

<strong>ITB</strong> <strong>China</strong> and Qyer, saw a full<br />

house on the afternoon and<br />

evening of Wednesday 16 th May.<br />

The awards are the recognition<br />

for innovative tourism<br />

destinations, organisations and<br />

businesses that present the latest<br />

outbound travel trends of Chinese<br />

travellers and that are driving the<br />

positive transformation of the<br />

tourism industry.<br />

Zhang Yi, co-founder of<br />

Qyer.com said: “We’re thrilled to<br />

be working with <strong>ITB</strong> <strong>China</strong> as the<br />

leading Chinese outbound travel<br />

platform. We expect Qyer.com to<br />

serve Chinese travellers and<br />

travel industry peers, aligning our<br />

expertise in rich user-generated<br />

content (UGC), advanced<br />

technology and great product<br />

experience, and promoting<br />

common development through<br />

deep collaboration.”<br />

Qyer.com is <strong>China</strong>’s biggest<br />

outbound travel service platform<br />

with 88,000,000 registered<br />

users and a daily visitor volume<br />

with more than 12,000,000.<br />

Qyer offers more than one<br />

million destination POI (Points<br />

of Interest) and has published<br />

more than 600 travel tips with a<br />

total visitor volume of over 380<br />

million.<br />

Awards included:<br />

• Top 10 Travelers of the Year –<br />

recognising creative travel<br />

solutions<br />

• Top 10 Pioneers of Travel &<br />

Tourism – recognising great<br />

contributions to the travel<br />

industry<br />

• Top 10 Best Destinations –<br />

recognising most popular places<br />

in terms of culture, unique<br />

experience and safety<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong><br />

www.itb-china-news.com


NEWS<br />

5<br />

© Messe Berlin<br />

<strong>ITB</strong> CHINA<br />

CONFERENCE<br />

DAY 3<br />

One of the top 10 Travelers of the Year –<br />

recognising creative travel solutions: Huang<br />

Lu, Chinese Influencer<br />

One of the top 10 Pioneers of Travel & Tourism –<br />

recognising great contributions to the travel<br />

industry: Xia Yu, a famous Chinese actor<br />

<strong>ITB</strong> <strong>China</strong> <strong>2018</strong> is in search of<br />

tomorrow’s talents: Today, the third<br />

day of the <strong>ITB</strong> <strong>China</strong> Conference, is<br />

dedicated to the new area “Education<br />

and Job”. The Job <strong>Day</strong> takes place<br />

throughout the day and consists of a<br />

dedicated area in Conference Room<br />

B with more than 40 companies,<br />

institutions and universities, such<br />

as Ctrip, JinJiang, Huazhu, BTG-<br />

Homeinn, Sabre, Carlson Wagonlit<br />

Travel <strong>China</strong>, Wyndham Hotel Group,<br />

Utour and CAISSA Travel presenting<br />

themselves in the fully booked Job<br />

Area.<br />

ards @ <strong>ITB</strong> <strong>China</strong><br />

• Top 10 Amazing Travel<br />

Experiences – recognising best<br />

travel experiences, trendy but<br />

also suitable for the average<br />

traveller<br />

• Top 5 Intelligent Travel<br />

Providers – recognising<br />

best transportation,<br />

accommodation, payment<br />

services<br />

A full list and rundown will be<br />

available in the Review edition<br />

of <strong>ITB</strong> <strong>China</strong> <strong>News</strong>, published<br />

online one week after the show.<br />

NEPAL’S EVEREST<br />

BASE CAMP TREK<br />

WINS IT’S MY WORLD<br />

TRAVEL AWARD<br />

The Nepal Tourism Board (NTB)<br />

accepted an award for “Amazing<br />

Travel Experiences” in the “It’s<br />

My World Travel Awards <strong>2018</strong>”<br />

for the Everest Base Camp Trek,<br />

based on 478,539 votes from<br />

the Chinese travellers within<br />

the past one month. With the<br />

extension of air connectivity<br />

between Nepal <strong>China</strong> sector<br />

and provision of on-arrival<br />

gratis visa for 150 days to<br />

Chinese visitors to Nepal, the<br />

growth from <strong>China</strong> market to<br />

Nepal is promising. Currently,<br />

five Chinese carriers- Air<br />

<strong>China</strong>, <strong>China</strong> Southern, <strong>China</strong><br />

Eastern, Sichuan Airlines and<br />

Tibet Airlines – operate flights<br />

to Nepal. Similarly, Himalaya<br />

Airlines is studying prospects<br />

of operating in this sector. The<br />

growing connectivity certainly<br />

adds value to Chinese tourism<br />

in Nepal.<br />

PARTYING LIKE A<br />

FINN IN SHANGHAI<br />

With Visit Finland as the<br />

official partner of <strong>ITB</strong> <strong>China</strong>,<br />

a networking evening was<br />

organised in the centre of the<br />

city on Wednesday 16th May, at<br />

Shook, Shanghai. Party-goers<br />

were able to take advantage of<br />

the enormous rooftop terrace<br />

overlooking the Huangpu River,<br />

and drink-in the history of this<br />

magical place. The Shook is<br />

located at the famed Swatch<br />

Art Peace Hotel. Today, under<br />

the leadership and creative<br />

guidance of the Swatch Group,<br />

the Peace Hotel, in its long<br />

history, welcomed a number<br />

of illustrious guests and hosted<br />

some notable events including<br />

the First International Opium<br />

Conference in 1909. Political<br />

leader Sun Yat-Sun gave an<br />

important address there after<br />

becoming the provisional<br />

president of the Republic of<br />

<strong>China</strong>. Chiang Kai-Shek and<br />

his fiancée Soong Mei Ling<br />

(of the storied Soong Sisters)<br />

celebrated their engagement at<br />

the Peace Hotel.<br />

<strong>ITB</strong> <strong>China</strong> Cruise Night 2.0<br />

– Powered by Ctrip, the <strong>ITB</strong><br />

Sundowner powered by<br />

Maritim, and the “European<br />

Night” have been other notable<br />

events this year<br />

The morning sessions in Conference<br />

Room A are dealing with in-depth<br />

content sessions about Education<br />

organised in partnership with globally<br />

renowned educational institutions,<br />

focusing on topics of tourism<br />

education and executive training<br />

This year’s honoured partners of<br />

the Education <strong>Day</strong> are the Fudan<br />

University Shanghai, the Hong<br />

Kong Polytechnic University and<br />

The Hospitality Sales and Marketing<br />

Association International (HSMAI).<br />

More than 120 renowned experts<br />

from the Chinese and international<br />

travel industry are imparting their<br />

knowledge at the second <strong>ITB</strong> <strong>China</strong><br />

Conference<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong>


6 <strong>ITB</strong> CHINA CONFERENCE<br />

East-West Exchange<br />

EU-<strong>China</strong> Tourism Year Under Spotlight<br />

Philip C. Wolf<br />

Founder, PhocusWright<br />

PHILIP WOLF<br />

ON <strong>ITB</strong> CHINA<br />

Philip C. Wolf, host of the EU-<strong>China</strong><br />

panel at this year’s <strong>ITB</strong> <strong>China</strong><br />

event, has a long background<br />

with <strong>ITB</strong>, dating back to his time<br />

at the helm of PhocusWright.<br />

We asked him what his thoughts<br />

were about this year’s edition of<br />

the show in <strong>China</strong>.<br />

This year’s growth in exhibition space<br />

of over 50% year-on-year is exceptional.<br />

But <strong>ITB</strong>’s organisers, Messe Berlin, have<br />

a certain way of running trade shows.<br />

There’s a quality standard there, and<br />

all these appointments, so it’s not just<br />

producing a show, but making sure all<br />

the different constituents that attend<br />

get some value out of it.<br />

As <strong>ITB</strong> <strong>China</strong> is an official<br />

partner of the EU-<strong>China</strong><br />

Tourism Year, the topic has<br />

very much been under the<br />

spotlight over the past couple<br />

of days. On <strong>Day</strong> One of the<br />

show, Philip C. Wolf, founder<br />

of Phocuswright, moderated<br />

a conference on the topic,<br />

attended by five high ranking<br />

officials from different sectors:<br />

• Yiyi Jiang, Head of<br />

International Tourism<br />

Research, <strong>China</strong> Tourism<br />

Academy<br />

• Raimonds Aleksejenko,<br />

Deputy State Secretary,<br />

Ministry of Economics of the<br />

Republic of Latvia<br />

• Bojan Pavlek, First Secretary,<br />

EU Delegation to <strong>China</strong><br />

• Paavo Virkkunen, Executive<br />

Director, Business Finland<br />

Oy & Head of Visit Finland<br />

• And Pierre Coenegrachts,<br />

Deputy Director, Wallonia<br />

Belgium Tourism Board<br />

One of the biggest obstacles<br />

to the growth of Chinese<br />

tourist numbers into Europe is<br />

that of visa issuance – a topic<br />

addressed by the panel.<br />

Bojan Pavlek said he believed<br />

more visa centres around<br />

<strong>China</strong>, where Chinese citizens<br />

could place their applications,<br />

would help the situation,<br />

adding, “This would of course<br />

lower the cost for visas and the<br />

time required for visas.”<br />

Raimonds Aleksejenko said he<br />

believed relieving the issue will<br />

take time, but there are ways<br />

to move forward. “We are<br />

working with Alibaba Group.<br />

It is not about legislation. It’s<br />

about user experience. And<br />

with a partner like Alibaba,<br />

they do a lot of work instead<br />

of the client.”<br />

Aleksejenko went on to<br />

explain that the use of Chinese<br />

payment systems such as<br />

Alipay is important, especially<br />

for small destinations.<br />

Paavo Virkkunen said that<br />

“Convenience and ease are<br />

those words we are all craving<br />

for. Convenience and ease<br />

in visa issues, in payment<br />

methods, in connectivity, in<br />

combinability. I think those<br />

are the elements we really<br />

need, to create new creative<br />

digital platforms, which will<br />

ease our work and life very<br />

much.”<br />

Pierre Coenegrachts said that<br />

in Belgium, his organisation<br />

is working with partners<br />

to implement the Chinese<br />

WeChat payment system:<br />

“More and more, maybe we<br />

will come to WeChat payments<br />

in Europe.”<br />

Can the ECTY really going to<br />

make a difference? According<br />

to Bojan Pavlek, “It’s just a<br />

start. It has to be seen as a kickoff,<br />

as a platform, to gather<br />

all the actors in the tourism<br />

industry, to make a European<br />

market more attractive to<br />

Chinese people, but also not<br />

to forget an important fact,<br />

and that’s sustainability of<br />

tourism. The whole idea is<br />

to have this discussion about<br />

how to attract Chinese tourists<br />

and vice-versa. Where can<br />

we find synergies, and also,<br />

basically, that the industry<br />

itself engages and also adapts<br />

to the market”<br />

The session you moderated was about<br />

EU-<strong>China</strong> relations, and the EU-<strong>China</strong><br />

Year. What was the upshot of this?<br />

Only 2% of Europe’s inbound<br />

international travellers come from<br />

<strong>China</strong>. So, it really begs the question.<br />

It’s kind of like unemployment. Is<br />

there a natural growth rate of Chinese<br />

tourists to Europe? And then how much<br />

of a catalyst will this really be? Because<br />

every other country in the world is<br />

trying to lure these tourists. From my<br />

perspective, it’s really interesting,<br />

because there is this healthy global<br />

competition for international travellers,<br />

especially from <strong>China</strong>. As the Asian<br />

economies prosper, that means more<br />

outbound travellers. Travel and tourism<br />

is like one of the world’s great balancing<br />

acts. Every issue is involved, from raw<br />

census practicalities, the economy, you<br />

need to be of a certain income level<br />

before you can travel, then you have<br />

the politics, the visas, environmental<br />

issues, capacity issues… it’s really like<br />

“the great equaliser”<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong><br />

www.itb-china-news.com


TRADE TALK<br />

7<br />

The Art and Science<br />

of Destination<br />

Marketing<br />

Jenna Qian is CEO of Destination Marketing at Ctrip, leading a<br />

business that connects destinations with people. We asked Ms<br />

Qian how destination marketing is changing over time, and what<br />

is important when marketing towards Chinese travellers.<br />

Chinese millennials are becoming<br />

the new force in <strong>China</strong>’s tourism.<br />

This massive group has a unique<br />

media consumption pattern. From PC<br />

to tablet PC to mobile; from official<br />

website to microblogs to social<br />

media channels, travel brands need<br />

consistent, concise, and accessible<br />

contents. Mobile internet has already<br />

surpassed TV in amount of time spent,<br />

and it is still growing rapidly.<br />

You talk about the “art and science”<br />

of Destination Marketing. What do<br />

you mean by that?<br />

The art & science is of equal<br />

significance to Destination Marketing.<br />

Though the marketing method varies,<br />

the logic and scientific analysis system<br />

behind marketing are unchanged.<br />

Through scientific analysis, we get a<br />

better understanding of target groups,<br />

their consumption preferences, and<br />

as a result, build strategy to have full<br />

marketing penetration on travellers’<br />

decision and behaviour before, during<br />

and after the trip.<br />

Here I would like to share an example:<br />

Ctrip’s marketing project with Peru.<br />

The first stage is branding &<br />

FROM<br />

OFFICIAL WEBSITE<br />

TO MICROBLOGS<br />

TO SOCIAL MEDIA<br />

CHANNELS,<br />

TRAVEL<br />

BRANDS NEED<br />

CONSISTENT,<br />

CONCISE, AND<br />

ACCESSIBLE<br />

CONTENTS<br />

Jenna Qian<br />

CEO of Destination Marketing,<br />

Ctrip<br />

awareness. Through PC and<br />

mobile landing page, Ctrip website<br />

advertisements, social media posting,<br />

and KOL sharing, beautiful images<br />

are displayed in ways that make the<br />

destination immediately desirable.<br />

The second stage is sales conversion.<br />

Ctrip leverages its large membership<br />

and corporate partnerships to precisely<br />

reach the target audience. Taking into<br />

account differences in purchasing<br />

power, interests, demographic<br />

information, browsing history and<br />

more, we push relevant travel product<br />

to each potential tourist, and heighten<br />

sales conversion.<br />

The last stage is maintenance. After<br />

the initial launch, we assembled<br />

a Peru Online Flagship Store that<br />

incorporated tourism info, travel<br />

products, multimedia content, and<br />

sales functions in one place to<br />

create an interface that collages all<br />

relevant tourism-related information<br />

together. From scenic spots to hotels<br />

to restaurants, visitors can visually<br />

experience and instantly make<br />

purchasing decisions<br />

ON THE NEW<br />

DYNAMICS<br />

OF HOTEL<br />

DISTRIBUTION<br />

The consolidation of OTA giants has centralised<br />

the distribution channels for hotels, which are<br />

not only investing heavily in direct bookings but<br />

are also looking for new marketing channels.<br />

So, which marketing channels have the most<br />

potential for growth? How would WeChat Mini<br />

Programs, short videos, blockchain and other new<br />

technologies change the marketing channels for<br />

hoteliers? These were just some of the questions<br />

addressed at yesterday’s <strong>ITB</strong> <strong>China</strong> Conference<br />

session entitled, “The New Dynamics of Hotel<br />

Distribution”. One of the panellists, Andrew<br />

Hughes, Regional Director Hotel Sourcing of<br />

Hotelbeds Group someone who has been involved<br />

in travel and hospitality in various roles for over<br />

20 years. We asked Andrew what he thinks of<br />

the distribution landscape at the moment.<br />

The distribution landscape<br />

is constantly evolving,<br />

though now it’s moving<br />

at a pace at which few<br />

can keep up. There are<br />

so many developments,<br />

we’d take days to cover<br />

them, though two stand<br />

out at the moment. Firstly,<br />

consolidation is occurring<br />

and will continue to occur,<br />

largely driven through the<br />

desire of hoteliers and<br />

B2B clients to leverage<br />

partners’ technology to<br />

optimize their business.<br />

Secondly, there’s increased<br />

pressure on intermediaries<br />

to demonstrate value in the<br />

supply chains, as well as<br />

the clear ability to influence<br />

clients to preference<br />

certain partners over<br />

others. It’s also no longer<br />

enough to have strong data<br />

available, intermediaries<br />

and travel companies<br />

need to demonstrate the<br />

ability to turn the data into<br />

commercial outcomes.<br />

What are your thoughts<br />

about the initiative by <strong>ITB</strong><br />

to start the show here in<br />

<strong>China</strong> last year, aiming for<br />

the outbound market?<br />

<strong>China</strong> is such an exciting<br />

market, especially seeing the<br />

growth of Fully Independent<br />

Travellers (FITs) from across<br />

the whole country, not just<br />

major gateways. <strong>ITB</strong> is an<br />

ideal platform for us to<br />

engage suppliers and clients<br />

who access this outbound<br />

market and forms a part<br />

of our extensive range of<br />

actions planned for the<br />

coming year in <strong>China</strong><br />

Andrew<br />

Hughes<br />

Regional Director<br />

Hotel Sourcing,<br />

Hotelbeds Group<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong>


8 EXCLUSIVE INTERVIEW<br />

WE PLAN TO FORM NEW STRATEGIC<br />

PARTNERSHIPS WITH INVESTORS,<br />

CONSULTANTS, CAPITAL AND INDUSTRY<br />

GROUPS/ALLIANCES TO ESTABLISH A<br />

LONG-TERM MUTUALLY BENEFICIAL<br />

MODE OF COOPERATION.<br />

Leo Liu<br />

President, Greater <strong>China</strong>,<br />

Wyndham Hotel Group<br />

Wyndham Hotels: Targeting 2,000<br />

Properties in <strong>China</strong> by 2019<br />

Exclusive Interview – Leo Liu, President, Greater <strong>China</strong>, Wyndham Hotel Group<br />

Leo Liu, President, Greater <strong>China</strong>, Wyndham Hotel Group was<br />

delivering a keynote at <strong>ITB</strong> <strong>China</strong> entitled “The Invariable<br />

Innovation and Crossover”. In the conference, Mr Liu was<br />

giving details of the latest developments in the group, brand<br />

strategy, cross-border activities, and development plans and<br />

objectives in <strong>China</strong>. We asked him firstly to tell us a little more<br />

about the company’s evolution in <strong>China</strong>.<br />

The rapid growth of <strong>China</strong>’s tourism<br />

industry has created a heightened<br />

demand for hotels and offers huge<br />

potential for us to expand the<br />

presence of our brands in stunning<br />

locations country-wide. We expect<br />

significant growth for our upscale<br />

Wyndham Hotels and Resorts brand<br />

in emerging markets, especially<br />

in rising regional economic hubs,<br />

leisure locations and nature resort<br />

locations. Wyndham is currently the<br />

largest US-based hotel company in<br />

<strong>China</strong>, and we expect to hit more<br />

than 2,000 hotels in this country<br />

by the end of 2019. Our success is<br />

a testament to the global power<br />

of our brands and the increasing<br />

influence of our class-leading<br />

loyalty programme. In a little<br />

over a decade, we’ve established<br />

ourselves as a key player in the<br />

country—opening on average<br />

more than five hotels weekly<br />

and enrolling nearly 1,000 new<br />

Wyndham Rewards members daily.<br />

<strong>China</strong> continues to offer incredible<br />

opportunities, and with our broad<br />

portfolio of globally recognised<br />

brands, Wyndham is uniquely<br />

positioned to take advantage.<br />

You were largely educated in<br />

France in the “grandes écoles”,<br />

and also worked with the Frenchbased<br />

AccorHotels group for some<br />

time. Do you feel this might give<br />

you a “different” way of looking<br />

at things?<br />

It can be said that the atmosphere<br />

of French society, its code of<br />

conduct and its people’s quality<br />

of life requirements have had a<br />

certain impact upon me. It meant<br />

my choice of work was naturally<br />

related to lifestyle, or quality of life.<br />

Perhaps because of these unique<br />

and diverse experiences, I have<br />

been described as “half gentleman,<br />

half adventurer”. In my opinion,<br />

the gentleman is the intrinsic core<br />

value, the adventure is the outward<br />

manifestation. The performance of<br />

the gentleman in the workplace<br />

is mainly reflected in team<br />

management-building and team<br />

cohesion, making the team work<br />

in a relaxed atmosphere, and being<br />

truly proud of the job. Meanwhile,<br />

adventurers, or adventurous spirits,<br />

are the people who dare to subvert<br />

the tradition and break the comfort<br />

zone. While being a solid brand,<br />

Wyndham Hotel Group wants to<br />

be recognised in a short space of<br />

time, so it needs some adventurous<br />

spirit.<br />

Where do you see the company<br />

going in the next couple of years?<br />

What’s the roadmap?<br />

Wyndham Hotel Group has always<br />

regarded <strong>China</strong> as a strategic<br />

location. In <strong>2018</strong>, we continue to<br />

adhere to the “full-star, multi-brand,<br />

broad cross-border” strategy. We<br />

will be bringing more excellent<br />

hotels to different cities, and better<br />

serving the owners. In terms of<br />

brand, over the years, we have been<br />

committed to brand expansion and<br />

upgrading. The number of Ramada<br />

hotels in <strong>China</strong> has past 90, and<br />

the 100th Ramada will be officially<br />

opened in <strong>China</strong> this year. We are<br />

constantly introducing new brands<br />

to enrich our group in <strong>China</strong>, such<br />

as the inclusion of the Tryp and the<br />

Wingate lifestyle brands. Wyndham<br />

Hotel Group will also continue to<br />

expand into third or fourth tier<br />

Chinese cities. Data shows that<br />

in <strong>China</strong>, there are more than<br />

80 cities with population levels<br />

between five and ten million. This<br />

means there is very large potential<br />

for development.<br />

When it comes to the hotel<br />

platform, we are developing multiwin<br />

cooperation. We plan to form<br />

new strategic partnerships with<br />

investors, consultants, capital<br />

and industry groups/alliances to<br />

establish a long-term mutually<br />

beneficial mode of cooperation.<br />

The launch of the alliance matrix<br />

is a three-dimensional offensive,<br />

which will show Wyndham as being<br />

tolerant and open, and expanding<br />

the hotels’ ecological circle. This<br />

means not only providing hotel<br />

services, but also serving the hotel.<br />

Wyndham Hotel Group is also<br />

making strategic changes, focusing<br />

on links to more of the best in other<br />

areas, such as US and HTC VR, highend<br />

unmanned aerial vehicles, an<br />

underwater robotic company, and<br />

cross-border integration of the<br />

double win situation, which also<br />

makes the hotel industry more vital<br />

and vibrant<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong><br />

www.itb-china-news.com


9<br />

我 们 将 联 合 战 略 伙 伴 ,<br />

与 投 资 方 、 顾 问 方 、 资 本 方 和<br />

业 内 团 体 / 联 盟 建 立 长 期 互 利<br />

的 合 作 模 式 , 发 起 合 纵 连 横 的<br />

矩 阵 立 体 攻 势 , 将 温 德 姆 打 造<br />

成 一 个 宽 容 开 放 、 无 限 延 展 的<br />

平 台 , 打 造 酒 店 生 态 圈 。<br />

西 安 豪 享 来 温 德 姆 至 尊 酒 店 , 中 国 西 安<br />

温 德 姆 酒 店 集 团 :<br />

计 划 于 2019 年 在 中 国 拥 有 2000 家 酒 店<br />

独 家 专 访 - 温 德 姆 酒 店 集 团 大 中 华 区 总 裁 刘 晨 军 先 生<br />

温 德 姆 酒 店 集 团 大 中 华 区 总 裁 刘 晨 军 先 生 在 <strong>ITB</strong> <strong>China</strong> 发 表 了<br />

为 “ 不 变 的 创 新 与 跨 界 ” 的 主 题 演 讲 。 在 会 议 中 , 刘 先 生 详 细 地<br />

为 大 家 介 绍 了 其 集 团 的 最 新 动 态 、 品 牌 战 略 、 跨 界 活 动 以 及 在<br />

华 发 展 的 规 划 和 目 标 。 首 先 , 他 向 我 们 介 绍 了 其 公 司 在 中 国 的<br />

发 展 历 程 。<br />

中 国 旅 游 业 的 快 速 增 长 积 极 地<br />

带 动 了 市 场 对 酒 店 的 需 求 , 同<br />

时 展 示 了 全 国 各 地 区 为 各 品 牌<br />

扩 大 发 展 所 提 供 的 巨 大 潜 力 。<br />

我 们 预 计 在 新 兴 市 场 , 特 别 是<br />

各 区 域 经 济 区 中 心 、 休 闲 胜 地<br />

和 自 然 度 假 胜 地 等 , 拓 展 高 档<br />

温 德 姆 酒 店 & 度 假 村 的 品 牌 形<br />

象 。 温 德 姆 酒 店 目 前 是 中 国 最<br />

大 的 美 国 酒 店 集 团 , 我 们 预 计<br />

到 2019 年 底 前 完 成 在 华 酒 店 数<br />

超 达 2000 家 的 目 标 。 我 们 的 成 功<br />

是 我 们 品 牌 的 全 球 影 响 力 的 证<br />

明 , 也 是 我 们 品 牌 忠 诚 计 划 影<br />

响 力 日 益 增 长 的 证 明 。 在 十 多<br />

年 的 时 间 里 , 我 们 已 经 确 立 了<br />

自 己 在 华 的 重 要 角 色 - 每 周 平 均<br />

有 超 过 五 家 温 德 姆 旗 下 酒 店 开<br />

业 ; 每 天 平 均 有 近 1000 名 新 的 温<br />

德 姆 奖 赏 计 划 会 员 注 册 加 入 我<br />

们 。 中 国 正 不 断 地 在 给 我 们 提<br />

供 各 种 难 得 的 机 遇 , 而 温 德 姆<br />

集 团 凭 借 着 其 广 泛 的 全 球 知 名<br />

品 牌 组 合 , 在 其 中 具 备 了 独 一<br />

无 二 的 优 势 。<br />

您 曾 经 就 读 的 是 法 国 高 等 商 学<br />

院 , 又 在 法 国 的 雅 高 酒 店 集 团 工<br />

作 了 一 段 时 间 。 您 觉 得 这 些 经 历<br />

在 看 待 事 物 的 时 候 有 给 您 带 来 “<br />

不 一 样 ” 的 判 断 吗 ?<br />

可 以 说 , 法 国 社 会 的 氛 围 , 行 为<br />

准 则 以 及 人 们 对 生 活 质 量 的 要 求<br />

都 给 我 带 来 了 一 定 的 影 响 。 让 我<br />

后 来 选 择 的 工 作 也 自 然 而 然 地 都<br />

跟 生 活 方 式 、 生 活 品 质 有 关 。 也<br />

许 是 因 为 这 些 独 特 而 多 元 化 的 经<br />

历 , 我 被 形 容 为 “ 一 半 绅 士 , 一<br />

半 冒 险 家 ”。 在 我 看 来 , 绅 士 是<br />

内 在 的 核 心 价 值 , 冒 险 是 外 在<br />

的 表 现 形 式 。 职 场 中 的 绅 士 表 现<br />

主 要 体 现 在 团 队 管 理 方 面 —— 建<br />

立 团 队 的 凝 聚 力 、 让 团 队 在 一 个<br />

轻 松 的 氛 围 中 工 作 , 并 真 正 为 这<br />

份 工 作 感 到 自 豪 ; 而 冒 险 家 , 或<br />

者 说 冒 险 精 神 , 则 是 敢 于 颠 覆 传<br />

统 、 打 破 舒 适 区 域 的 觉 悟 。 温 德<br />

姆 虽 然 是 一 个 坚 实 的 品 牌 , 但 想<br />

要 在 短 时 间 内 被 大 家 所 认 知 , 是<br />

需 要 一 些 冒 险 精 神 的 。<br />

你 认 为 公 司 在 未 来 几 年 内 的 走 向<br />

如 何 ? 路 标 是 什 么 ?<br />

温 德 姆 酒 店 集 团 一 直 视 中 国 为 重<br />

点 战 略 布 局 地 区 。<strong>2018</strong> 年 , 我 们<br />

继 续 坚 持 “ 全 星 级 , 多 品 牌 , 广<br />

跨 界 ” 战 略 , 将 更 多 优 秀 的 酒 店<br />

带 到 不 同 的 城 市 , 并 更 好 地 服 务<br />

于 业 主 。 在 品 牌 方 面 , 多 年 来 ,<br />

我 们 一 直 在 致 力 于 品 牌 扩 张 和 升<br />

级 。 在 华 的 华 美 达 酒 店 数 量 已 突<br />

破 90 家 , 第 100 家 华 美 达 ® 也 将 于<br />

今 年 在 中 国 正 式 落 地 。 我 们 不 断<br />

引 进 新 品 牌 以 丰 富 我 们 在 中 国 的<br />

品 牌 线 , 如 去 年 落 户 在 古 都 西 安<br />

的 精 品 潮 牌 酒 店 爵 怡 ® 温 德 姆 。<br />

温 德 姆 酒 店 集 团 也 将 继 续 向 中 国<br />

三 、 四 线 城 市 扩 张 。 数 据 显 示 ,<br />

在 中 国 , 人 口 在 500 万 到 1000 万 之<br />

间 的 大 型 城 市 有 80 多 个 , 这 些 城<br />

市 仍 然 蕴 藏 着 人 口 红 利 、 有 非 常<br />

大 的 发 展 潜 力 。<br />

另 外 , 谈 到 酒 店 平 台 , 我 们 正 在<br />

开 展 多 赢 的 合 作 关 系 。 我 们 将 联<br />

合 战 略 伙 伴 , 与 投 资 方 、 顾 问<br />

方 、 资 本 方 和 业 内 团 体 / 联 盟 建<br />

立 长 期 互 利 的 合 作 模 式 , 发 起<br />

合 纵 连 横 的 矩 阵 立 体 攻 势 , 将<br />

温 德 姆 打 造 成 一 个 宽 容 开 放 、<br />

无 限 延 展 的 平 台 , 打 造 酒 店 生 态<br />

圈 。 不 仅 提 供 酒 店 服 务 , 更 服 务<br />

于 酒 店 。 温 德 姆 酒 店 集 团 也 正 在<br />

进 行 战 略 变 革 , 着 力 于 链 接 更 多<br />

其 他 领 域 佼 佼 者 , 像 我 们 和 HTC<br />

VR、 高 端 无 人 机 、 水 下 机 器 人 公<br />

司 的 合 作 , 跨 界 交 融 的 双 赢 局 面<br />

也 让 酒 店 行 业 更 富 生 命 力<br />

刘 晨 军<br />

温 德 姆 酒 店 集 团 大 中 华 区 总 裁<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong>


Email: 1nfo@v1s1tmalta.com


SPECIAL FEATURE<br />

CULTURAL TOURISM<br />

11<br />

Global Cultural Centre<br />

Integrating culture into the identity of the emirate<br />

of Abu Dhabi<br />

Abu Dhabi Tourism & Culture<br />

Authority (TCA Abu Dhabi) is<br />

back at <strong>ITB</strong> <strong>China</strong> with the aim of<br />

developing strong partnerships<br />

and marketing initiatives<br />

with leading Chinese travel<br />

professionals to further grow the<br />

emirate’s presence internationally<br />

and leverage the destination’s<br />

cruise appeal, while building<br />

awareness around the authority’s<br />

global destination campaign.<br />

One of the key attractions for the<br />

emirate is that of culture, and<br />

visitors to <strong>ITB</strong> <strong>China</strong> will learn a<br />

great deal about the destination’s<br />

cultural attractions.<br />

© Visit Abu Dhabi<br />

LOUVRE ABU DHABI<br />

Louvre Abu Dhabi is the first museum of its kind in the Arab world: a universal<br />

museum that is a cultural beacon, bringing together different cultures to<br />

shine fresh light on the shared stories of humanity.<br />

A floating dome<br />

of light and shade<br />

Located on Saadiyat Island, Pritzker<br />

Prize winning French architect Jean<br />

Nouvel has designed a museum-city<br />

(Arab medina) under a vast silvery<br />

dome. Here you can walk through<br />

the promenades overlooking the sea<br />

beneath the museum’s 180-metre<br />

diameter dome, composed of almost<br />

8,000 unique metal stars set in a<br />

complex geometric pattern. When<br />

sunlight filters through, it creates a<br />

moving ‘rain of light’ beneath the<br />

dome, reminiscent of the overlapping<br />

palm trees in the UAE’s oases.<br />

“A welcoming world serenely<br />

combining light and shadow,<br />

reflection and calm. It wishes to<br />

belong to a country, to its history,<br />

to its geography without becoming<br />

a flat translation. It also aims to<br />

emphasise the fascination generated<br />

by rare encounters, stated Nouvel.<br />

A museum-city in the sea<br />

Designed as a micro-city, Louvre<br />

Abu Dhabi is an archipelago out<br />

at sea. Dedicated areas entice and<br />

encourage a multitude of activities,<br />

especially contemplation. For a<br />

diverse choice of transportation,<br />

visitors can arrive by either land or<br />

sea.<br />

Just like wandering the narrow<br />

streets of an Arabian medina, visitors<br />

can explore 55 detached buildings.<br />

Twenty-three of these buildings are<br />

devoted to galleries, which were<br />

inspired by the low-lying homes of<br />

the local region. Exterior facades<br />

overlooking both sea and the Abu<br />

Dhabi skyline encourage considered<br />

walks and conversation.<br />

On display are the museum’s<br />

important collection of artworks,<br />

artefacts and loans from France’s<br />

top museums. These span the<br />

entirety of human existence: from<br />

prehistoric objects to commissioned<br />

contemporary artworks, highlighting<br />

universal themes and ideas and<br />

marking a departure from traditional<br />

museography that often separates<br />

objects from different civilisations.<br />

In addition to the 23 galleries, the<br />

museum includes exhibitions, a<br />

Children’s Museum, a restaurant, a<br />

boutique gift shop and a café<br />

STAND No. 520<br />

THE QASR AL HOSN<br />

EXHIBITION<br />

The Qasr Al Hosn exhibition<br />

offers visitors a journey<br />

through the story behind Abu<br />

Dhabi, as well as the history<br />

of the region surrounding<br />

Qasr Al Hosn, and highlights<br />

the restoration and<br />

conservation development<br />

project that includes Qasr<br />

Al Hosn and its surrounding<br />

area. The Qasr Al Hosn<br />

master plan was launched<br />

last year by His Highness<br />

Sheikh Mohamed bin Zayed<br />

Al Nahyan, Crown Prince<br />

of Abu Dhabi and Deputy<br />

Supreme Commander of the<br />

UAE Armed Forces, and it is<br />

expected to be completed<br />

through <strong>2018</strong>.<br />

Moving through the various<br />

zones of this lasting cultural<br />

icon, Qasr Al Hosn Exhibition<br />

presents a rich collection of<br />

oral testimonies, historical<br />

photographs, and other<br />

materials that highlight the<br />

history of the region, and<br />

the vital role of Qasr Al<br />

Hosn within Abu Dhabi as a<br />

beacon of heritage, culture,<br />

and Emirati tradition. The<br />

exhibition also relates the<br />

extensive history of Abu<br />

Dhabi and the story of its<br />

development through to the<br />

modern era.<br />

The newly renovated<br />

cultural destination<br />

underpins the everlasting<br />

vision of late Sheikh Zayed<br />

bin Sultan Al Nahyan, the<br />

founding father of the UAE,<br />

and his invaluable initiatives<br />

to integrate culture into<br />

the identity of the emirate<br />

of Abu Dhabi. His vision<br />

inspired the concept behind<br />

the new design of the<br />

exhibition as an active hub<br />

for education, culture, and<br />

entertainment, as well as a<br />

window through time that<br />

presents both a rich history<br />

and a bright future<br />

STAND No. 520<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong>


12 REGION<br />

AMERICAS<br />

A rendering shows the<br />

design for the expansion of<br />

the Las Vegas Convention<br />

Center, expected to be<br />

complete in 2021.<br />

NEW LOOK LAS VEGAS<br />

CONVENTION CENTER AT<br />

HEART OF LVCVA OFFERING<br />

AT <strong>ITB</strong> CHINA<br />

The Las Vegas Convention and Visitors Authority (LVCVA)<br />

arrives at <strong>ITB</strong> <strong>China</strong> hot on the heels of the release of<br />

design drawings for the iconic expansion to the Las Vegas<br />

Convention Center. Architects presented the designs<br />

to the Board of Directors of the LVCVA on April 10. The<br />

drawings provide a glimpse of the vibrant new look of the<br />

nearly 60-year-old facility.<br />

The LVCCD’s Phase Two is an $860 million expansion<br />

project that will add 1.4 million square feet to the current<br />

convention center facility, including at least 600,000<br />

square feet of new, leasable exhibit space. The expansion<br />

is slated for completion in time to welcome CES in 2021.<br />

Late last year, the LVCVA’s Board of Directors finalised<br />

the selection of tvsdesign / Design Las Vegas to provide<br />

design services for the expansion project. Phase Three<br />

will be the complete renovation of the existing 3.2 millionsquare-foot<br />

facility, with a projected completion date of<br />

2023<br />

STAND No. 810<br />

For its tenth anniversary,<br />

the London West<br />

Hollywood at Beverly<br />

Hills has been given a<br />

major makeover.<br />

The London West<br />

Hollywood is just off<br />

Sunset Boulevard -<br />

just two blocks from<br />

Beverly Hills. Celebrating<br />

the property’s 10th<br />

anniversary and their<br />

partnership with BAFTA,<br />

a number of new<br />

renovations are being<br />

unveiled, breathing new<br />

life into what was already<br />

a star location. In 2014,<br />

US$27m was pumped<br />

into major renovations,<br />

adding in the new suites<br />

and 9th floor. And in<br />

2017 another US$11m<br />

Jeff Kulek<br />

was spent on further<br />

renovations.<br />

This is an all-suite hotel.<br />

The smallest room is<br />

double the size of a<br />

standard room in a regular<br />

hotel – at 720 square feet.<br />

Their bathrooms are<br />

luxurious with separate<br />

soaking tubs and double<br />

headed showers.<br />

“All the suites were<br />

renovated in 2017,”<br />

explains General<br />

Manager Jeff Kulek. “In<br />

2014, the owners builtout<br />

the ninth floor, and<br />

there is a junior ballroom<br />

on the second floor that<br />

we turned into three<br />

luxury suites that are<br />

just incredible. Sunset<br />

Boulevard runs along<br />

General Manager,<br />

The London West Hollywood<br />

A Spiffingly Nice Hotel on<br />

the Doorstep to Beverly Hills<br />

the hill, so our hotel has<br />

views from every room.<br />

I’ve never had that before.<br />

All the rooms have<br />

balconies, the luxury<br />

suites on the ninth floor<br />

have three balconies, and<br />

the penthouse has the<br />

rooftop deck; so the view<br />

plane is phenomenal.”<br />

Adding to the new suites,<br />

a new state-of-the-art<br />

fitness center has been<br />

opened with the latest in<br />

gym technology. There<br />

are yoga mats to take<br />

outside, where a new<br />

mural reflects the spirit<br />

of the hotel – a trendy<br />

woman’s sunglasses<br />

reflecting the Union Jack<br />

STAND No. 620<br />

LIMA TAKES OVER HALF<br />

ALL NATIONAL TOURISTS<br />

A recent study published by WTTC indicates that Lima<br />

accounts for over a half of Peru’s tourism.<br />

Indeed, Lima accounts for 59% of Travel & Tourism GDP<br />

in Peru, as the city is a pivotal hub and gateway to the<br />

rest of the country, with 90% of visitors to Peru spending<br />

at least one night in the capital, revealed a new report<br />

by the World Travel & Tourism Council (WTTC), Latin<br />

America City Travel & Tourism Impact. Latin America<br />

City Travel & Tourism Impact is one of a series of<br />

reports by WTTC which looks at the contribution of<br />

Travel & Tourism to city economies and job creation.<br />

The study covers 65 cities, six of which are in Latin<br />

America. Travel & Tourism contributes 4.6% of Lima’s<br />

GDP, a total of US$4.5bn in 2016<br />

STAND No. 720<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong><br />

www.itb-china-news.com


AMERICAS<br />

REGION<br />

13<br />

Vinícius<br />

Lummertz<br />

President, Embratur<br />

“Post Games Brazil” –<br />

Maintaining Momentum<br />

Culture, ecotourism & adventure, sun &<br />

beach make up the nation’s new tourism<br />

offering<br />

The World Cup Soccer and<br />

the Olympic Games have of<br />

course had a positive effect<br />

on global perception of Brazil<br />

as a destination. But how is<br />

Embratur, the country’s DMO,<br />

attempting to perpetuate<br />

this? We put the question to<br />

Embratur President, Vinícius<br />

Lummertz.<br />

At the end of the series of megaevents<br />

held in Brazil, (starting with<br />

the Pan-American Cup in 2007,<br />

followed by Rio+20, World Youth<br />

<strong>Day</strong>, the Confederations Cup, the<br />

World Cup and the Olympic Games)<br />

Brazil have benefitted from ample<br />

exposure to the outside world<br />

and the building of both basic and<br />

touristic infrastructure.<br />

The total investment in the Olympic<br />

Games was of R$11 billion, 57%<br />

from the private sector and 43%<br />

from the public sector. For every<br />

R$ 1 invested in sports facilities,<br />

another R$ 5 are applied in projects<br />

for the city that shall remain as a<br />

legacy for locals and tourists.<br />

To keep the positive trend, Brazil<br />

is now implementing a series of<br />

measures for tourists planning<br />

to visit Brazil. One big step is the<br />

electronic visa that will facilitate<br />

the entrance of tourists coming<br />

from Japan, the United States and<br />

Australia. This upgrade of the<br />

tourism process will also leverage<br />

the sector in Brazil, generating<br />

more employment and income.<br />

Brazil is also working to improve<br />

the air connectivity. In Europe,<br />

there were an increase in flights of<br />

10.80% (from 852 to 944); as in seats<br />

of 9.54% (from 256,896 to 281,408),<br />

comparing February 2017 to the<br />

same period this year.<br />

Embratur is also working on content<br />

sharing in their social channels<br />

such as Facebook, Instagram<br />

and YouTube. Digital influencers<br />

are now playing a big role in the<br />

way we are promoting Brazil<br />

Internationally. In addition, we<br />

have been doing an intense work<br />

focused on tour operators aiming<br />

to increase the number of operators<br />

that are qualified to commercialize<br />

Brazil with excellence. This<br />

includes different activities such as<br />

workshops, roadshows and online<br />

trainings.<br />

DIGITAL<br />

INFLUENCERS<br />

ARE NOW PLAYING<br />

A BIG ROLE IN THE<br />

WAY WE ARE<br />

PROMOTING BRAZIL<br />

INTERNATIONALLY<br />

What are the key local “products”<br />

being promoted here?<br />

This year, the segments highlighted<br />

will be culture, ecotourism &<br />

adventure, and sun & beach. Within<br />

that, Brazil will be promoting<br />

its nautical and luxury segment,<br />

beyond the many resort options<br />

available<br />

STAND No. 510<br />

TRANSPORT AND TOURISM<br />

INFRASTRUCTURE SET<br />

TO BE GIVEN A BOOST<br />

IN DOMINICAN REPUBLIC<br />

Industry professionals at<br />

<strong>ITB</strong> <strong>China</strong> from Dominican<br />

Republic are here “fresh” from<br />

the recent DATE conference in<br />

Punta Cana.<br />

Industry experts at this year’s<br />

Dominican Annual Tourism<br />

Exchange (DATE) conference<br />

agreed upon several initiatives<br />

set to build on three trending<br />

niches: declared family travel,<br />

authentic experiences and<br />

luxury.<br />

80% of all visits to Dominican<br />

Republic’s protected areas<br />

are by foreigners, and once<br />

again Colonial City ranked<br />

number two – after Isla<br />

Saona, amongst the most<br />

visited attractions. This<br />

trend confirms that visitors<br />

are increasingly looking to<br />

explore beyond the beaches<br />

– and tourism operators have<br />

taken note.<br />

At this year’s DATE, Best<br />

<strong>Day</strong> (BD) Travel shared<br />

its remarkable growth, in<br />

2017 BD served 79,500<br />

passengers transporting<br />

tourists to the country’s lush<br />

North Coast, cosmopolitan<br />

Santo Domingo, luxurious<br />

Punta Cana and the<br />

unexplored Southwest. As a<br />

direct result of its growth BD<br />

celebrated its second office<br />

in Santo Domingo which<br />

opened in December 2017 to<br />

support its 20% growth rate<br />

for <strong>2018</strong>. The company has<br />

projects under way in Puerto<br />

Plata, in addition to launching<br />

a Dominican version of<br />

its successful proprietary<br />

services app., all by Q4 <strong>2018</strong>.<br />

From romance for two, to<br />

a luxurious family soiree,<br />

Dominican Republic offers<br />

a world-class portfolio of<br />

destinations perfect for every<br />

traveller, now more accessible<br />

than ever.<br />

In <strong>2018</strong> Dominican Republic<br />

will see major road<br />

renovations including the East<br />

Region Road Circuit, which<br />

contributes to nearly 80% of<br />

all tourism income.<br />

In the Southwest, an<br />

expansion is in the works<br />

which will connect Santo<br />

Domingo to the booming<br />

Southwest. This development<br />

will increase connection<br />

between the capital city and<br />

the up-and-coming touristic<br />

areas of Barahona, Baní and<br />

Pedernales<br />

STAND No. 731<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong>


14<br />

区 域<br />

<br />

ADVERTORIAL<br />

南 美 洲 向 中 国 游 客 敞 开 大 门 -<br />

归 功 于 千 里 行 拉 美 旅 行 社<br />

(Operamerica)<br />

Carlos E. Young<br />

首 席 执 行 官 , 千 里 行 拉 美 旅 行 社<br />

我 们 以 低 成 本 打 包 出 售 美 洲<br />

最 好 的 旅 游 产 品 , 如 此 中 国<br />

对 应 的 批 发 商 便 能 够 以 更 合 理 的<br />

价 格 提 供 完 善 的 产 品 服 务 。<br />

千 里 行 拉 美 旅 行 社 (Operamerica) 是<br />

一 家 专 注 于 中 美 洲 , 南 美 洲 和 加 勒 比<br />

地 区 文 化 和 探 险 团 体 游 的 入 境 旅 游 运 营<br />

商 。 他 们 用 两 到 三 天 的 时 间 带 领 游 客 游<br />

览 每 个 城 市 或 目 的 地 的 最 美 风 景 , 以 便<br />

他 们 在 既 定 的 时 间 内 了 解 更 多 国 家 和 旅<br />

游 胜 地 。 我 们 请 千 里 行 拉 美 旅 行 社 首 席<br />

执 行 官 Carlos E. Young 向 我 们 介 绍 更 多<br />

相 关 信 息 ......<br />

我 们 的 旅 游 套 餐 包 括 了 吃 住 行 、 全 程 中 文 导<br />

游 咨 询 以 及 最 重 要 的 机 票 安 排 服 务 。 更 确 切<br />

的 说 , 作 为 旅 游 批 发 商 , 我 们 以 低 成 本 打 包<br />

出 售 美 洲 最 好 的 旅 游 产 品 , 如 此 中 国 对 应 的<br />

批 发 商 便 能 够 以 更 合 理 的 价 格 提 供 完 善 的 产<br />

品 服 务 。 我 们 只 向 出 境 旅 游 经 营 商 提 供 我 们<br />

的 产 品 服 务 , 并 期 待 与 中 国 少 数 批 发 商 进 行<br />

精 诚 合 作 。<br />

您 如 何 看 待 当 下 中 国 出 境 旅 游 南 美 洲 的 人 数<br />

不 断 上 升 ? 此 旅 游 业 的 未 来 前 景 如 何 ? 以<br />

及 为 什 么 越 来 越 多 中 国 游 客 前 往 该 地 区 ?<br />

我 相 信 中 国 到 南 美 洲 出 境 旅 游 的 前 景 非 常 乐<br />

观 。 据 估 计 , 去 年 有 超 200 多 万 的 中 国 游 客<br />

访 问 了 拉 丁 美 洲 , 这 还 不 到 中 国 出 境 旅 游 游<br />

客 总 数 的 2%。 其 中 的 主 要 难 点 在 于 飞 行 距<br />

离 和 多 个 转 乘 点 使 得 整 个 飞 行 时 间 超 过 30 个<br />

小 时 , 但 这 一 形 势 正 在 迅 速 改 变 。 中 国 的 航<br />

空 公 司 正 在 将 他 们 的 关 注 点 转 向 拉 美 , 因 为<br />

中 国 政 府 希 望 通 过 其 航 空 公 司 在 全 球 范 围 内<br />

展 开 业 务 。 例 如 国 航 的 服 务 能 覆 盖 至 巴 西 圣<br />

保 罗 、 古 巴 哈 瓦 那 、 以 及 现 在 的 巴 拿 马 城 。<br />

南 航 也 有 涉 及 墨 西 哥 城 等 。<br />

您 此 次 参 展 <strong>ITB</strong> CHINA 的 主 要 目 标 是 什 么 ?<br />

我 们 在 <strong>ITB</strong> CHINA 的 主 要 目 标 是 能 够 与 出 境<br />

旅 游 运 营 商 达 成 协 议 , 同 时 通 过 区 域 旅 游 宣<br />

传 中 美 洲 、 南 美 洲 和 加 勒 比 海 地 区 , 让 中 国<br />

游 客 在 他 们 的 每 次 旅 行 中 能 够 游 览 更 多 个 目<br />

的 地<br />

展 台 号 码 623<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong><br />

www.itb-china-news.com


AMERICAS<br />

REGION<br />

HALL PLAN<br />

展 馆 平 面 图<br />

15<br />

Stand No. 530<br />

Stand No. 283 Stand No. 801<br />

<strong>ITB</strong> CHINA NEWS • Friday 18 th May <strong>2018</strong>

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