Novotel setzt den Hotel - Certified.de
Novotel setzt den Hotel - Certified.de
Novotel setzt den Hotel - Certified.de
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see Resort Damp on the Baltic sea. Its Congress Centrum Damp at the<br />
yacht harbour features nine meeting rooms for five to 500 people, the Ostseehotel<br />
Damp 290 rooms. “We <strong>de</strong>ci<strong>de</strong>d on the VDR Certification since it is<br />
an in<strong>de</strong>pen<strong><strong>de</strong>n</strong>t certification system with unified standards, which are perceived<br />
as such by conference <strong>de</strong>cision makers,” explains Susanne Tilgner.<br />
She <strong>de</strong>scribes the evaluation procedure as comprehensive. “By partially<br />
augmenting the already existing standards and norms we were able to receive<br />
the sought-after quality seal.”<br />
The valuable feedback from the auditors and the productive process, from<br />
the enquiry to the evaluation to the positive result, are emphasised by the<br />
Congress <strong>Hotel</strong> am Stadtpark in Hanover. The professional talks, advice, and<br />
tips go beyond the evaluation. To receive the <strong>de</strong>sired seal from <strong>Certified</strong> Conference<br />
<strong>Hotel</strong>s the hotels submit an application for an evaluation and receive<br />
the auditing questionnaire. Asi<strong>de</strong> from the application fee of 175 Euros<br />
there is a user charge of 670 Euros and every three years an evaluation<br />
fee of up to 950 Euros, <strong>de</strong>pending on the number of conference rooms.<br />
For the Gol<strong><strong>de</strong>n</strong> Tulip Berlin <strong>Hotel</strong> Hamburg the investment seems to<br />
have been worth it. Evelyn Schönherr-Knaak has observed a noticeable increase<br />
in conference enquiries as well as turnover in the last two years. “Of<br />
course, very few customers refer to the certification and say that they book<br />
us for that reason. But I am convinced that for conference and event plan-<br />
Kriterien<br />
<strong>Certified</strong> Conference <strong>Hotel</strong><br />
Den folgen<strong><strong>de</strong>n</strong> sieben Pflichtanfor<strong>de</strong>rungen<br />
sind alle 73 Kriterien thematisch zugeordnet.<br />
Ein professionelles Tagungshotels muss …<br />
1. … über einen eigenen, professionellen<br />
Tagungsbereich verfügen.<br />
2. … standardisiertes Informationsmaterial<br />
in Druck- und in digitaler Form vorweisen.<br />
3. … ein standardisiertes Angebotsproce<strong>de</strong>re<br />
einhalten.<br />
4. … professionelle, tagungsspezifische<br />
F&B-Leistungen sowie die entsprechen<strong><strong>de</strong>n</strong><br />
F&B-Räumlichkeiten zur Verfügung stellen.<br />
5. … eine professionelle Veranstaltungsbetreuung<br />
sicherstellen.<br />
6.… einen vorgegebenen Abrechnungsprozess<br />
sowie eine vorgegebene Abrechnungsform<br />
einhalten.<br />
7. … in Ausstattung und Dienstleistung<br />
geschäftsreise-geeignet sein.<br />
www.btme.<strong>de</strong><br />
Quelle: www.certified.<strong>de</strong><br />
www.certified.<strong>de</strong><br />
<strong>Certified</strong> Product<br />
ners this certificate is an important criteria for making the <strong>de</strong>cision.” Erich<br />
Bänziger at the Radisson Blu Düsseldorf has noticed more enquiries only<br />
from the pharmaceutical industry and believes “there seems to be some<br />
potential in other industries.”<br />
Till Runte from BTME <strong>Certified</strong> is convinced of this. “More and more customers<br />
inclu<strong>de</strong> the certification in their profile for enquiries and use it as a selection<br />
criterion.” Particularly since the certified hotels are marked in conference<br />
gui<strong>de</strong>s like intergerma’s “<strong>Hotel</strong>s and Event Centres” and in booking portals<br />
such as hotel.<strong>de</strong>, aloom, buchungsservice24, tagungshotel.com, and<br />
HRS. An exclusive bookingplatform is scheduled for the second quarter. “We<br />
make an effort of course to bring more business to our certified partners,”<br />
ensures the second Managing Director Kurt Schüller. After the bankruptcy of<br />
MICE AG he announced this January the new exhibition Meetingplace Germany<br />
for September in Wiesba<strong><strong>de</strong>n</strong>, followed by two further editions in 2013.<br />
“We offer <strong>Certified</strong> Conference <strong>Hotel</strong>s a special platform here,” stresses Till<br />
Runte. His hotels are to be recognisable at first glance. Kerstin Hoffmann<br />
www.btme.<strong>de</strong><br />
www.certified.<strong>de</strong><br />
www.gol<strong><strong>de</strong>n</strong>tulipberlin.<strong>de</strong><br />
www.radissonblu.com<br />
www.ostsee-resort-damp.<strong>de</strong><br />
RAum Für IhreN erFolG –<br />
Unified standards<br />
Conference Center Bad Aibling<br />
Business auf höchstem Niveau<br />
zwischen<br />
Chiemsee & Wen<strong>de</strong>lstein<br />
Höhe: 1838 m<br />
– ZeIT Zum EnTspAnnEn<br />
· 220 Zimmer, Suiten und Appartements<br />
· multifunktioneller Veranstaltungspavillon (400 m<br />
Information & Buchung unter Telefon +49 (0) 8061 / 497-194<br />
Seminar- & Tagungshotel St. Georg · Ghersburgstr. 18 · 83043 Bad Aibling<br />
Tel. +49 (0) 8061 / 497-0 · Fax 497-105 · reservation@sanktgeorg.com<br />
2 )<br />
· 17 Tagungsräume mit Workshops<br />
· professionelle Veranstaltungs- und eventorganisation<br />
· individuelle Tagensbetreuung<br />
· restaurants, Bistro und Kaminbar<br />
· lichtdurchfluteter Wintergarten<br />
· 800 m2 SPA-Bereich mit hallenbad, Whirlpool,<br />
Saunalandschaft & Fitnessraum<br />
· Wellness Center & Beauty Studio<br />
www.sanktgeorg.com<br />
Son<strong>de</strong>rdruck aus cim 2/2012 15<br />
®
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