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New E-Ticketing Carrier - Miat Mongolian Airlines

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MIAT MONGOLIAN AIRLINES ELECTRONIC TICKETING FOR HKG ABACUS<br />

Implementation Implementation Date Date 15 Oct 2008<br />

Quick Quick Reference<br />

Reference<br />

Status Status Code Code<br />

HK-confirmed / RR-reconfirmed / HL-waitlisted / DS-open<br />

At least one confirm or waitlisted segment in OM RLOC for e-ticket issuance<br />

Passive Passive Segment Segment Supported, <strong>Carrier</strong> RLOC must be added to the GK/GL segment.<br />

E.g. 0OM123Y23NOVXXXYYYGK1*<br />

<strong>Ticketing</strong> agent has the responsibility to verify correct booking details for passive<br />

segment creation.<br />

Please remember to report E-ticket number to “OM” if using “GK” segment issuance.<br />

Form Form of of Identification<br />

Identification<br />

Identification Not required.<br />

Name Name Field Field Field Requirement Requirement Use passenger full name (same as passport) for Reservation & <strong>Ticketing</strong>.<br />

Maximum Maximum Name<br />

Name<br />

Characters Characters for for EE-Ticket<br />

EE<br />

Ticket<br />

Maximum of 55 characters in the surname and given name field for an e-ticket.<br />

Maximum 31 name characters in ETR.<br />

Maximum Maximum Segments Segments Maximum 7 passenger per E-ticket transaction.<br />

Maximum 16 segments including surface sector per passenger/E-ticket transaction.<br />

Multiple Multiple EE-tkt<br />

E tkt for for same<br />

same<br />

pax pax in in same same airline airline airline RLOC<br />

RLOC<br />

Allow multiple ETRs created in OM RLOC with different itinerary.<br />

Require voiding unwanted Electronic ticket prior to issues a new E-ticket.<br />

Form Form of of Payment Payment Supported Single & Multiple FOP.<br />

Infant Infant Ticket Ticket<br />

Supported<br />

Fare Fare not not Supported Nil.<br />

Ticket Ticket Number Number Number Reporting Reporting Reporting Automatically generated SSR TKNE to OM after E-ticket issuance.<br />

Void Void<br />

Applicable with same day void.<br />

Exchange Exchange<br />

Supported<br />

Please refer to BSP Quick Reference for <strong>Carrier</strong> preference<br />

Void Void Exchange Exchange<br />

Not Supported.<br />

Auto Auto Rev Revalidation<br />

Rev alidation Supported.<br />

Provided coupon is confirmed to confirmed status<br />

If revalidation involved rebooking fee, please contact “OM” directly.<br />

Please remember to report (either by call OM or 7T-TK) E-ticket number to “OM” for<br />

new segment or rebooking PNR.<br />

Steps teps to to revalidate the the EE-ticket:<br />

E<br />

ticket:<br />

1. Display the PNR e.g. *ABCDEF<br />

2. Display the E-ticket record e.g. WETR*T6221234567890<br />

3. Enter the segment & coupon e.g. WETRL/S2/C2<br />

number to be revalidated. (Where S2 = segment 2 in PNR, C2 = coupon 2 in ETR)<br />

Unable to revalidate if:<br />

- Class code /routing changed<br />

- Code-share flights<br />

_________________________________________________________________________________________________________<br />

Last Update: 15-Oct-08 Page 1 of 2


MIAT MONGOLIAN AIRLINES ELECTRONIC TICKETING FOR HKG ABACUS<br />

ETR ETR ETR Retention Retention date<br />

date<br />

E-ticket ticket Refund Refund<br />

Refund<br />

Procedures<br />

Procedures<br />

Cancel Cancel EE-Ticket<br />

E Ticket Refund Refund Not supported.<br />

Quick Quick Reference<br />

Reference<br />

ETR ETR Status Status Status<br />

Retention Dat Date Dat<br />

OPEN (unused ETR) Available 18 mths in system from date of last flight coupon.<br />

USED (fully used ETR) Stored for 90 days after the last flight coupon.<br />

VOID/EXCH/RFND Stored for 90days after the last flight coupon.<br />

Support and please proceed with BSP Refund guidelines.<br />

Code Code-share Code share flights flights Supported.<br />

After segment sold: "/E" indicator will be appended.<br />

For Non ET sectors: “/N” indicator or blank will be appended.<br />

Interline Interline <strong>Carrier</strong> <strong>Carrier</strong><br />

Supported.<br />

Please refer to WETP*OM for eligible Interline carriers.<br />

To successfully issue the Interline E-ticket, all flight segments must have an indicator<br />

“/E” at the end of segment sold.<br />

_________________________________________________________________________________________________________<br />

Last Update: 15-Oct-08 Page 2 of 2

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