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Cactus
Information
HOW WE DO BUSINESS
GET THE LATEST PRICES ONLINE
• See our full product range on our website www.cactusnav.com
• Get up-to-the-minute prices and buy securely online
• See the very latest unbeatable megadeals
• Looking for a specific product? Use our online search
function to find what you’re looking for
• Seen it cheaper elsewhere? Try our Price Match function
- we regularly check prices and are confident you can’t
buy better anywhere else!
PAYMENT
We accept the following methods of payment - cash, cheque and most credit and debit cards -
• Cactus will not charge your credit/debit card until the goods are shipped unless it is a highly specialised item,
in which case we may ask for a small deposit at the time of order.
TRADE CUSTOMERS
Cactus now have a trade website which offers attractive trade terms for trade customers including Chandlers, Brokerages, Boat
Builders, Marine Engineers, Yacht Charter, and Marine Electronics resellers.
To qualify you must be able to answer yes to the following questions:-
1. Do you run a business who’s principle activity is in the marine sector?
2. Have you been established for at least 2 years?
3. Do you have a valid UK or EU VAT number?
4. Can you provide 2 marine trade references?
If the answer is yes to these simple questions just complete the online application form, once approved you
can then create an account online and we can activate for trade terms.
INTERNET PARTNERS WANTED
If you want to set up a website dealing in marine electronics we want to hear for you, we can help with the design, technical aspects,
and supply of products.
Please email andrew@cactusnav.com for details
SOME IMPORTANT ADVICE PLEASE READ
Cactus work very hard to provide a high level of customer service and if you follow our simple advice we can ensure that your
shopping at Cactus is pleasant and stress free.
• Please allow a reasonable time for ordering and delivery - although we keep plenty of stock in our warehouse
many marine electronics manufacturers find it difficult to predict demand, so delivery times can vary,
particular during the season. Cactus will always tell you if the product you are buying is about to
change, so there is there is no need to leave ordering to the last minute.
• Buy PC software at least 2 weeks before you plan to use it. Loading and configuring marine software is
generally not straightforward, often there are issues with unlock codes and drivers that can take a few
days to
resolve, plus you might need to order additional PC peripherals to make sure everything functions correctly.
• Because of the number of PC operating systems, navigational applications, and electronic chart formats available,
Cactus is unable to provide telephone support for marine software. However, Cactus provide a full in-house
commissioning and setup service, please ask the sales team for details.
• When calling please give us plenty of information about your boat and how you intend to use the
equipment, even if you are just phoning up for a price. This provides a useful check to ensure you are
purchasing the right product for you.
• If you are ordering accessories or electronic charts, please check compatibility with us before ordering.
Formats and specifications change all the time so it is worth double-checking even if you think you know
what you need. This will avoid the trouble and expensive of returning items that were incorrectly ordered.
• If you have any comments or feedback on our service or the
products please email me directly (andrew@cactusnav.com)
and I will do my best to help.
CALL NOW ON 020 78 33 34 35 • EMAIL SALES@CACTUSNAV.COM
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