installs, inc. service contract for home hardware installation - Dell

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You are responsible for removal of any trash and the relocation or removal of your old PC. All services rendered at the time that Provider and Customer agreed upon. Customer must be present for install and system introduction summary, or designate an agent. Summary of Installation Services. External Device Connection will include: Up to three (3) external devices. You must supply all cables. Unpacking external device(s). Connection of external device to appropriate port on System. Loading of appropriate Dell or Customer-supplied device drivers. Test operation(s) of device(s). Print test page if one (1) of the devices is a printer. Internal Device Connection will include: One (1) internal device. You must supply all hardware and drivers. Unpacking internal device. Connection of internal device to appropriate slot on System. Removal of legacy hardware that is being replaced by new hardware. Loading of appropriate Dell or Customer-supplied device drivers. Test operation of device. Basic Review of Service will include up to a maximum of fifteen (15) minutes review of the following: Functionality of installed component(s) o On/Off switch · Reset button (for external) o Printing a test page (for networked printer) Direct you to extended EducateU Training via World Wide Web: o Point browser to www.learndell.com - set as bookmark/favorite “Dell Training” o Click on “register here” on the right side of the page o Show you the buttons for both “courses have been purchased” or “I am interested in e-learning” o Refer you to your invoice registration details (your customer number and order number) and/or purchase confirmation. The technician will review the above items in a checklist format and have you sign off on the completed checklist. List of included internal devices: Internal: External: 3.5 in drives Digital Camera Bluetooth and infrared communications devices Dell 966 Printer CDROM GameBridge TV AVC-1410 CD-RW Gamepad DVD Hard Drive(s) DVD-RW Joystick Memory Keyboard Modem(s) LCD Television as monitor Non-wireless network cards Monitor Notebook batteries Mouse PCI Controller card(s) MP3 Player PCI Firewall card(s) Notebook Docking Station PCI sound card(s) Notebook TV Tuner/Personal Video Recorder PCI USB card(s) NTSC TV Tuner PCI Video Card(s) Optical Drive(s) Processors PCMCIA TV Tuner SCSI Card Printers, including ones with built in WIFI Secondary Hard Drive Scanner Sound card Speakers Tape Drive Wireless Print Adapter
UltraTV 1500 MCE TV/FM Tuner - Recorder Video Card(s) Media Center Edition Media Expansion Card PVR-150 PCI board MCE 500 TV Tuner PVR 500 MCE White box Zip drives Holidays. Regular holidays shall include New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving and Christmas Day, unless you are notified otherwise by Provider. An Adult Operator must be Present at Residence. For Services provided at your residence, an adult who will be operating the System must be present at all times during the service technician’s visit. Assistance You Must Provide. The service technician must receive full access to the System and (at no cost to Provider) have working space, electricity and a local telephone line. If these requirements are lacking, Provider is not obligated to provide installation services. If you Miss the Service Visit. If you or your authorized representative are not at the location when the service technician arrives, we regret that the service technician cannot install your System. The service technician will leave a card to let you know he or she was there. If this occurs, you will be charged an additional charge for a follow-up service call. Notices. Any written notices provided by you to Provider must be sent to the following address: General. INSTALLS inc, LLC Attn: Melissa Doering 241 Main Street, Suite 500 Buffalo, NY 14203 Governing Law. This Agreement is governed by New York law. Assignment. Provider reserves the right to assign its rights and obligations under this Agreement to a qualified third party designated by Provider. In the event of such an assignment, you agree to look solely to the third party assignee for performance under this Agreement. Complete Agreement. THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND PROVIDER AND IT SUPERSEDES ALL PRIOR ORAL AND WRITTEN PROPOSALS AND ANY PRIOR OR SUBSEQUENT COMMUNICATIONS PERTAINING TO THE SUBJECT MATTER HEREOF Limitations to Installation Service. THIS AGREEMENT IS LIMITED TO A SINGLE SITE VISIT. This Agreement extends only to original purchasers of the System shown on Schedule 1 and located within the United States as determined by Provider. The services PROVIDER agrees to provide under this Agreement are labor only installation services. This Agreement does not cover any defect that exists or occurs in materials or workmanship in the computer system or Wireless Product or in any computer system component or any Wireless Product component. Operating supplies are not included. Repairs necessitated by software problems, or as a result of alteration, additions or deletions, adjustment and repair services which are necessary due to manufacturer’s recall of computer system components or Wireless Product components are not included. This Agreement does not cover repairs or damage as a result of: (i) accident, misuse, neglect, failure to follow instructions for proper use, care or cleaning of the computer system or Wireless Product or abuse of the computer system or Wireless Product component (such as, but not limited to, use of incorrect line voltages, use of incorrect fuses, use of incompatible devices or accessories, improper or insufficient ventilation, failure to follow operating instructions, or use of out of specification supplies), (ii) an act of God such as, but not limited to, lightning, flooding, tornado, earthquakes, and hurricanes, (iii) failure due to an external factor (fire, flood, failures or fluctuations of electrical power or air conditioning), (iv) the loading of software, software configurations or any data files, or (v) the moving of the computer system or Wireless Product from one geographic location to another or from one purchaser to another Force Majeure. Provider is not liable for any failure or delay in performance due to any cause beyond its reasonable control. In any event, if Provider’s ability to render Service is impaired or delayed by you or circumstances beyond Provider’s control, Provider may delay performance of the Service or terminate this Agreement. WARRANTY EXCLUSION. THE INSTALLATION SERVICE IS PROVIDED “AS IS.” PROVIDER MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PROVIDER EXPRESSLY DISCLAIMS ALL WARRANTIES.
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installs, inc. service contract for home hardware installation - Dell

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