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Trauma Care Crisis Counseling. or be easily startled. disaster recovery solutions. As stated by Kathryn Dardeck, Ed.D, Crisis Counseling could be used to A traumatic incident can leave the co-chair of the Massachusetts assist people suffering from the employees in a state of shock and Disaster Response Network, above mentioned disorders by: stress making it difficult for them to Massachusetts “The goal of Crisis Counseling is to facilitate normal recovery response in normal people having normal reactions to an • Helping people understand what they are experiencing and help them find ways to cope. follow & execute operational instructions. Business Impact abnormal event”. During a crisis or • Preventing long term mental health This human impact would eventually disaster, people experience problems by returning people to result in decreased levels of emotional and psychological their pre- disaster level of functioning productivity and lower turnover reactions which may or may not more quickly. which if not controlled in time might subside with time. • Normalizing people's reactions, threaten the very existence of the Shattered State of Mind reducing their fear of reoccurrence business. Individuals or a community affected of the incident. Choosing a Crisis Counsellor by a crisis are in a shattered state of mind and need instant care and Business Continuity & Crisis Counselling Choosing a right crisis counsellor is extremely important as the person attention. Depending upon a person's physiological makeup, the crisis can either have a momentary impact or could leave a long lasting scar. With globalization & intense competition, business's today have made significant investments on stream lining their processes, implementing state of the art chosen for the role will be solely responsible for restoring the sense of security & direction within the employees who have been subjected to a traumatic incident. Medically, the stress responses in individuals involved in a crisis can be broadly divided into two categories. These are: Acute Stress Reaction (ASR) and Post Traumatic Stress Disorder (PSTD). Symptoms of ASR include confusion, inability to concentrate, nightmares etc., and those of PTSD include Nightmares & lack of sleep, feel detached or numb, technological solutions and bringing on board a talented and efficient workforce. Businesses need to ensure continuity of their operations to remain competitive and fulfil their service obligations to customers. To protect the business from any disruptions, organizations design & implement robust business continuity & IT- Once the crisis counsellor is selected, he should be made aware of the organizations business continuity plans and should be made a part of the mock drills and simulation exercises. Also a peer counsellor as backup should be nominated in case the primary counsellor is unavailable. Statistics suggest around 40 percent of organizations experiencing a disaster never re-open, and almost 30 percent of those that do, close within two years. Assurance by the way of automation can at times fail as ultimately people are the key business drivers. THE PROTECTOR Business continuity plans should take into account the need for crisis counselling & trauma management as the organizations ability to rapidly recover from a disaster highly depends upon the ability of its workforce to resume normal levels of operations. Sept-Oct 2009 52
Wellness Building a Winning Mind • They are threatened by the success of others. It's a measure by which they look bad. They may try to convince themselves and others the success was luck or even try to demean it. The winning mindset What is a winning mindset? let's look at the differences between a People with this mindset: • Believe ability, intelligence, personality can be developed - Anybody can change and grow. • Effort is necessary to grow and gain skill mastery. • They embrace challenges as opportunities. • They are not discouraged by obstacles or setbacks. Their selfimage is not tied to how they look to others. • Failure is seen as an opportunity to learn, so risking it is a win-win. • To them, constructive feedback may provide useful information winning (what Dweck calls a Law enforcement, along with the "growth") mindset and a limited (or military, business and athletics, has accepted that a winning mindset is Dweck's "fixed") mindset. key to a winning performance. But The limited mindset about their current abilities, which they can learn from. • The success of others is a model from which they are inspired and learn. • What is a winning mindset? • Can it be taught? • If so, how? People with this mindset: • Believe ability, intelligence, personality are static - You've got it or Mindset produces different results For 30 years, Carol Dweck, a you haven't. What are the results of a limited professor of Psychology at Stanford • Effort is fruitless, or worse - because mindset? These folks level off early University and an expert in if you try and fail, you're dumb, a and then their beliefs become selfmotivation and intelligence, has loser. fulfilling. They don't risk, change, or researched what makes some people give up when they encounter difficulty while others - who are no more talented or skilled - press on, persevere and excel. • This person wants to appear smart so... Rather than risk failing and negatively impact their self-image they avoid challenges because they're hard and improve much. This confirms their belief that we are as we are. They end up achieving less than their full potential. And a winning mindset? Seeing Her work is rocking the scientific, success is not certain. challenges and obstacles, failures business and educational worlds and • They stick to what they already and set backs as opportunities to has taken the public by storm in her know and can do. learn and grow, these people keep book, Mindset:The New Psychology • When facing obstacles they give striving and learning. They create a of Success. up. If you have to try, you're dumb. positive self-fulfilling prophecy that There are important lessons here for • Any criticism of their capabilities is encourages them to try harder, learn law enforcement in hiring, job seen as a personal criticism. They from their mistakes, persevere and performance and supervision. First, ignore it or are insulted. get smarter and wiser. THE PROTECTOR Sept-Oct 2009 53
Page 1: THE Vol 1 Issue 1 Sept-Oct 2009 A M
Page 5 and 6: Editorial Dear Reader, Greetings an
Page 7 and 8: Profile The Tough Taskmaster D. Shi
Page 9 and 10: Face to Face Tackling Terrorism My
Page 11 and 12: Face to Face various operations. We
Page 13 and 14: Face to Face THE PROTECTOR that the
Page 15 and 16: Face to Face Government is looking
Page 17 and 18: Interview down. I thought I would g
Page 19 and 20: Cover Story The of Boldest Story Po
Page 21 and 22: Cover Story Mumbai blasts, talked a
Page 23 and 24: Interview THE PROTECTOR Police Init
Page 25 and 26: Interview what has been their impac
Page 27 and 28: Initiative Harmony via Peace Commit
Page 29 and 30: Image besides the script and story
Page 31 and 32: Down Memory Lane couple of friends
Page 33 and 34: Perspective An Icon Speaks First of
Page 35 and 36: Photo Feature THE PROTECTOR Sept-Oc
Page 37 and 38: Photo Feature William Crawford 1856
Page 39 and 40: Photo Feature Mounted Police: 1900
Page 41 and 42: connec India’s only bilateral tra
Page 43 and 44: Photo Feature K.P. Medhekar, IPS Oc
Page 45 and 46: Photo Feature THE PROTECTOR Sept-Oc
Page 47 and 48: Safeguard The Internet has evolved
Page 49 and 50: Report The Economy- Devastating bom
Page 51: Trauma Care 26/11 Aftermath Role of
Page 55 and 56: News WTC Emergency Drill Evokes Mem
Page 57 and 58: Case Study Tech Keeps Tab on Young
Page 60: Connecting Global Wealth Creators I

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