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My Sisters Telegraphic: Women in the Telegraph Office ... - Monoskop

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20<br />

DAILY LIFE IN THE TELEGRAPH OFFICE<br />

of <strong>the</strong> telegraph operators was fur<strong>the</strong>r stratified. A chief operator supervised<br />

technical operations, first-class operators handled press reports and market<br />

quotations, and second-class operators handled local traffic and personal<br />

messages. 10<br />

Duties of <strong>the</strong> Manager<br />

The manager of a telegraph office oversaw <strong>the</strong> general operations of <strong>the</strong> office,<br />

which <strong>in</strong>cluded hir<strong>in</strong>g and fir<strong>in</strong>g of personnel, payroll, recordkeep<strong>in</strong>g,<br />

assignments and promotions, and liaison with corporate headquarters. Although<br />

most managers were male, it was not uncommon for women to<br />

manage a commercial office.<br />

Typically <strong>the</strong> manager was a telegrapher who had come up through <strong>the</strong><br />

ranks, as operator and <strong>the</strong>n chief operator. Hettie Ogle, manager of <strong>the</strong><br />

Johnstown, Pennsylvania, Western Union office <strong>in</strong> <strong>the</strong> 1880s, started as <strong>the</strong><br />

sole operator <strong>in</strong> 1869 and rose through <strong>the</strong> ranks as <strong>the</strong> office grew and new<br />

personnel were added. She ma<strong>in</strong>ta<strong>in</strong>ed a low profile about her gender, sign<strong>in</strong>g<br />

official correspondence as “H. M. Ogle”; many at Western Union<br />

thought <strong>the</strong> Johnstown manager was a man. 11<br />

Some women found that a will<strong>in</strong>gness to relocate led to better opportu-<br />

Figure 10. Hettie Ogle,<br />

manager, Johnstown,<br />

Pennsylvania, Western<br />

Union <strong>Office</strong>, 1889.<br />

From McLaur<strong>in</strong>, The<br />

Story of Johnstown, 178.

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