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NUss Distinguished & outstanding Member Awards

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Career<br />

The art Of<br />

Managing People<br />

A company’s most valued asset is its people. Find out how you can get the most<br />

of your staff without micro-managing. By axer Goh<br />

according to recent<br />

research, CEOs have<br />

cited high quality staff<br />

as the top factor that has<br />

contributed most to the<br />

growth of their company.<br />

Interestingly, finding, hiring and<br />

retaining qualified employees have<br />

also become one of their biggest<br />

operational challenges in managing<br />

their company’s rapid growth.<br />

One of the top reasons people<br />

usually give for leaving their job is<br />

more often than not, their immediate<br />

superior or management.<br />

Managing people should no<br />

longer be simply viewed as just<br />

a responsibility, but an extremely<br />

important skill that managers should<br />

constantly hone and improve to deal<br />

with the diverse personalities and<br />

cultures in a team or company.<br />

Compound that with an acute<br />

global shortage talent across all<br />

industries, it has become more critical<br />

28 THE GRADUATE jul-sep 2011<br />

that business managers know exactly<br />

what energises and motivates their<br />

staff in order to keep its invaluable<br />

human capital within the organisation.<br />

Here are some management<br />

insights on how managers can<br />

effectively get the most out of their<br />

staff, and motivate them to put in their<br />

best not just for a day – but always.<br />

adopt a People-Focused<br />

Culture<br />

There is a reason why some of the<br />

world’s top organisations attribute<br />

their success to their people.<br />

By treating their employees as the<br />

most valuable asset of the company,<br />

they achieved impressive results and<br />

became more competitive across<br />

many fronts.<br />

Such companies tend to create<br />

a favourable brand perception<br />

(internally and externally) by treating<br />

their staff right, and naturally become<br />

desired employers to work for.<br />

A people-focused culture<br />

energises the employees, and inspires<br />

them to achieve more than what they<br />

think is possible, especially if they<br />

know they are part of the company’s<br />

growth and success.<br />

Employees enjoy coming to work<br />

where their contributions are valued,<br />

and morale is increased when they<br />

given more responsibility, autonomy<br />

and freedom.<br />

They are more likely to articulate<br />

the company’s shared vision and bring<br />

their best ideas to work.<br />

Empowering staff also gives them a<br />

sense of responsibility.<br />

It motivates them to be more<br />

independent and do what needs to be<br />

done without being told and makes<br />

them feel they have a significant<br />

impact on their work.<br />

Be a Leader, Not a Manager<br />

Many business managers are often<br />

trapped in the daily operations of

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