Truscott Research Fax Pro forma - City of Norwood Payneham and ...

Benchmark rating of three bin system
All respondents were asked to rate the three bin system for waste,
recyclables and green organics, as it was before the pilot.
They were asked to use the following ten point scale:
1 2 3 4 5 6 7 8 9 10
Poor Excellent
A ‘don’t know’ response was also allowed.
31% gave a rating of 10.
A total of 66% gave a rating of 8 out of 10 or better.
A further 21% gave a rating of 6 or 7.
This leaves 13% who gave a rating in the lower half of the
scale [1-5].
The average rating given was 8.0.
The mean varied from 6.8 for former users to 8.2 for those respondents
over 60.
There were no significant differences between gender, type of housing
or tenure.
RATING 3 BIN SYSTEM
200
160
120
80
40
0
6 5 3 4
53
32
84
116
1 2 3 4 5 6 7 8 9 10
RATING
The chart over the page details the segmentation results that are
below average (rating 1 to 5), above average (rating 6 to 7) and very
positive (rating 8 to 10).
PRELIMINARY REPORT Page 38
80
175