Truscott Research Fax Pro forma - City of Norwood Payneham and ...

Rating of collection frequency - green kerbside organics
bin
Finally, in this series of questions, respondents were asked to rate the
collection frequency of their green kerbside organics bin.
They were asked to use the following ten point scale:
1 2 3 4 5 6 7 8 9 10
Poor Excellent
A ‘don’t know’ response was also allowed.
A total of 70% gave a rating of 8 out of 10 or better, with 40%
giving a rating of 10.
A further 12% gave a rating of 6 or 7.
This leaves 18% who gave a rating in the lower half of the
scale [1-5].
The average rating given was 8.0. The means ranged from 6.8 for
former users to 8.2 for current users.
This positive approval rating showed no appreciable differences
between sectors, with the exception of previous users who have tended
to be more negative on all the ratings questions.
250
200
150
100
50
RATING COLLECTION FREQUENCY GREEN ORGANICS BIN
0
20 17 10 14
43
1 2 3 4 5 6 7 8 9 10
16
RATING
48
85
82
223
PRELIMINARY REPORT Page 44