NetBackup for Microsoft Exchange Server System ... - Zedat

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Performing a User-Directed Mailbox Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Restoring Individual Mailboxes, Folders, or Messages . . . . . . . . . . . . . . . . . . . . . . . 88 Redirecting Mailbox Objects to a Different Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Performing Single Instance Store Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Backing Up and Restoring the Microsoft Exchange Public Folders . . . . . . . . . . . . . . 101 Backups and Restores of Public Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Redirecting Restores of Public Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Specifying the Virtual Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Redirecting a Restore to a Different Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Chapter 5. Troubleshooting NetBackup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Backup Operation Debug Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Restore Operation Debug Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Changing the Debug Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Verifying Exchange Online Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Viewing the Status of a NetBackup Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Operational Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Progress Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Chapter 6. Troubleshooting the Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . 115 Preparation Before a Disaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Create a Disaster Recovery Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Perform Tape Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Create Transaction Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Physical Drive Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Disable Circular Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Ensure Quick Access to Software and Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Software and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Build a Spare Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Build a Recovery/Test Lab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 viii NetBackup for Microsoft Exchange Server System Administrator’s Guide
Perform Periodic Disaster Recovery Drills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Back Up Active Directory (Exchange 2000) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Back Up Internet Information Services (Exchange 2000) . . . . . . . . . . . . . . . . . . . . . 119 Backup the Microsoft Certificate of Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Common Exchange Server Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Directory (MSExchangeDS) or Information Store (MSExchangeIS) Service Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Check the Event Viewer for Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Uninstall Fails (Manual Method) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Remove the Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Tape Backup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Check the Application Event Log for Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Check Backup Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Perform an Offline Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Restore the Affected Information Store from the Previous Day’s Tape Backup . . 124 Server Failure Scenarios - Hardware Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Two drives crash in the RAIDs array (entire subsystem is down), but the mirrored transaction log drive is still running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Ran out of disk space – Error -1808 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Transaction Log Drive Crashes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Memory, System Board, NIC, Array Controller Failure . . . . . . . . . . . . . . . . . . . 129 Drive Crashes After Creating New Mailboxes but Before a Backup Is Performed 129 Server Failure Scenarios - Information Store Problems . . . . . . . . . . . . . . . . . . . . . . 130 Information Store Corruption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 ERROR -550 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 ERROR -1201 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Server Restoration Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Single Mailbox Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Full Server Restore (Exchange NT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Contents ix
Page 1 and 2: VERITAS NetBackup 4.5 for Microsof
Page 3 and 4: Revision History The following tabl
Page 5 and 6: Contents Revision History . . . . .
Page 7: Starting the NetBackup Administrati
Page 11 and 12: Running ISINTEG in Test Mode . . .
Page 13 and 14: About This Guide This guide explain
Page 15 and 16: ◆ The Appendix “Sample Server C
Page 17 and 18: Type Style The table below describe
Page 19 and 20: Getting Help About This Guide xix G
Page 21 and 22: Introduction 1 Features NetBackup f
Page 23 and 24: Microsoft Exchange 2000 Backup and
Page 25 and 26: Chapter 1, Introduction ◆ Before
Page 27 and 28: Chapter 1, Introduction Backup Oper
Page 29 and 30: Chapter 1, Introduction Restore Ope
Page 31 and 32: Requirements and Installation 2 Thi
Page 33 and 34: - Microsoft Exchange Directory (MSE
Page 35 and 36: Chapter 2, Requirements and Install
Page 37 and 38: Configuration 3 This section provid
Page 39 and 40: Chapter 3, Configuration Configurin
Page 41 and 42: Chapter 3, Configuration f. Click N
Page 45 and 46: Chapter 3, Configuration The NetBac
Page 47 and 48: Configuring a NetBackup Policy Chap
Page 51 and 52: Chapter 3, Configuration Types of B
Page 55 and 56: Chapter 3, Configuration Supported
Page 57 and 58: Chapter 3, Configuration Example ma
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Chapter 3, Configuration Configurin
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▼ To add the Site Replication Ser
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Chapter 3, Configuration Descriptio
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Chapter 3, Configuration 5. From th
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Chapter 3, Configuration 5. From th
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Chapter 3, Configuration Example St
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Chapter 3, Configuration Testing Ne
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Operating Instructions 4 After comp
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5. Select the Information Store or
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Chapter 4, Operating Instructions P
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Chapter 4, Operating Instructions T
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Restoring Exchange 2000 Server Obje
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Chapter 4, Operating Instructions B
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Chapter 4, Operating Instructions R
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Chapter 4, Operating Instructions R
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Notes Chapter 4, Operating Instruct
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Chapter 4, Operating Instructions I
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Chapter 4, Operating Instructions I
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8. Click Start Restore. ▼ To rest
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Performing Single Instance Store Ba
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Chapter 4, Operating Instructions S
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Redirecting a Restore to a Differen
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Troubleshooting NetBackup 5 The Net
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3. Click the Troubleshooting tab. B
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Status of a backup operation Chapte
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Chapter 5, Troubleshooting NetBacku
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Troubleshooting the Exchange Server
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Create Transaction Logs Perform the
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Chapter 6, Troubleshooting the Exch
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Common Exchange Server Problems Cha
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Check Backup Logs Chapter 6, Troubl
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10. Perform an online backup. Chapt
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3. Indicate to which drive and dire
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10. Configure a profile for the des
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Full Server Restore (Exchange 2000)
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9. Test access to mailboxes. Chapte
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Recommendations The following are r
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Standardize Tape Backup Formats Cha
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Exchange Server Problem Summary Pro
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ESEUTIL and ISINTEG Line Switches A
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Defragmenting a Database Appendix A
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uns the integrity check on the publ
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Appendix A, ESEUTIL and ISINTEG Lin
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of this database. If you restore a
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Testing and Fixing Information Stor
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ISINTEG Tests ISINTEG Tests Each of
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ISINTEG Tests peruser Validates per
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Decimal: -105 Hex: 0xFFFFFF97 Error
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VERSION STORE errors Decimal: 275 H
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Decimal: -309 Hex: 0xFFFFFECB Error
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Decimal: -317 Hex: 0xFFFFFEC3 Error
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RECORD MANAGER errors Decimal: 400
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Decimal: -500 Hex: 0xFFFFFE0C Error
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Decimal: -515 Hex: 0xFFFFFDFD Error
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Decimal: -526 Hex: 0xFFFFFDF2 Error
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Decimal: 559 Hex: 0x0000022F Error
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Decimal: -1003 Hex: 0xFFFFFC15 Erro
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Decimal: -1014 Hex: 0xFFFFFC0A Erro
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Decimal: -1025 Hex: 0xFFFFFBFF Erro
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Decimal: -1038 Hex: 0xFFFFFBF2 Erro
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Decimal: -1052 Hex: 0xFFFFFBE4 Erro
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Decimal: 1068 Hex: 0x0000042C Error
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Decimal: -1108 Hex: 0xFFFFFBAC Erro
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Decimal: -1209 Hex: 0xFFFFFB47 Erro
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Decimal: -1308 Hex: 0xFFFFFAE4 Erro
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Decimal: -1402 Hex: 0xFFFFFA86 Erro
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Decimal: -1414 Hex: 0xFFFFFA7A Erro
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Decimal: -1510 Hex: 0xFFFFFA1A Erro
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Decimal: -1521 Hex: 0xFFFFFA0F Erro
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Decimal: -1608 Hex: 0xFFFFF9B8 Erro
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Decimal: -1808 Hex: 0xFFFFF8F0 Erro
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Decimal: -1910 Hex: 0xFFFFF88A Erro
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Sample Server Configuration Workshe
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Microsoft Exchange Server Installat
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Index A B Activity logs See Debug l
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N P automatic backups of 37 Microso
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