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Haniel Lecture 09 2010 E.pdf - Haniel Stiftung

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16 | Ronald Heifetz<br />

Fourth, one stays alive by listening. In leadership, when people are<br />

neutralized prematurely in political life, they often get taken down<br />

with their mouths open! People usually get taken out of action in<br />

organizations and in politics because they spend too much time<br />

talking and not enough time listening. It is the listening that enables<br />

you to identify the complexity of the system that you are engaging,<br />

to identify the key parties and the potential losses, new competencies<br />

and adjustments you are asking people to make. Only by listening,<br />

especially to the voices that most annoy you, can you then<br />

develop a strategy to bring people and mobilize people to understand<br />

the nature of the changes surrounding them in this world.<br />

We have just seen two days ago in the United States an election<br />

in which the people did not understand the pace at which change<br />

was possible. People in the US expected economic results faster<br />

than they could be accomplished. And our new President made<br />

the classic mistake of promising more than he could deliver, setting<br />

and reinforcing unrealistic expectations that have now generated<br />

a strong backlash by a frightened American public.<br />

But you also should listen to yourself. Listening to yourself requires<br />

anchors and practices. Here are four categories of anchors: The<br />

fi rst anchor is a sanctuary. I am not recommending any particular<br />

sanctuary. It may be a church or another religious institution.<br />

But it also could be a trail in the woods or along a river. It could<br />

be a friend’s kitchen table where you have tea. It could be a room<br />

in your house where you sit quietly and read. It could be a coff ee<br />

shop, a gym, yoga class, or meditation group. The key thing is that<br />

you have a sanctuary. You cannot possibly lead in the complexity<br />

and speed of current professional life without having anchors<br />

that can pull you out of your professional life to hear yourself think<br />

again. These are not expendable luxuries. But many times people<br />

treat them as if they were luxuries. They say, “I don’t have time<br />

to have lunch or breakfast with that friend,” and they cancel the<br />

lunch or they cancel the breakfast. These anchors are as critical to<br />

professional life as a winter coat is critical to your survival if you<br />

move to the North Country or to Boston. These are not luxuries.<br />

We need sanctuaries, and we need to protect them.<br />

“When we begin to believe that we are the role – I am a doctor, I am a professor,<br />

I am a mayor, I am an executive, I am a founder – we forget all of the<br />

richness of ourselves as human beings.”

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