Tutorial Letter 101 / Studiebrief 101 School of Computing ... - Name

More documents

Recommendations

Info

6 • Calls – RSA only: 0861 670 411 • International Calls: +27 11 670 9000 • Fax Number: (012) 429 4150 / +27 12 429 4150 • Email: study-info@unisa.ac.za • The Lecturers for this module COMMUNICATION WITH THE UNIVERSITY Always have your student number at hand when you call the University. COS-ALL/2010 3.2 Communication channels To increase the efficiency of managing this module, we have prioritized our communication channels. Too much time is often wasted on inefficiency, where a learner has to call Unisa repeatedly, or has to hold on until he or she gets through to the right person, before finally resolving the query he or she had. By placing a priority on the communication channel, we provide a guarantee of a rapid response time. In the following table, we list the available communication channels in order of highest to lowest priority and then discuss each one in the subsequent paragraphs. Channel Advantages General response time Discussion forum Transparency - learners often experience the same types of problems and if a query is placed on the discussion forum, everybody has access to the question as well as its answer Internet Access Much of the material that is available in printed form is available ‘much sooner’ on the web for downloading. E-mail Please use the module e-mail address. Do not send mail to lecturers directly. Within 2 working days Telephone Written letters 2 - 6 weeks Within 2 working days Immediately Immediately only if the lecturer is not currently busy with another appointment such as a learner or a meeting or a workshop or a seminar or a conference or examining a learner, etc. 3.3 Internet access to on-line material and discussion forum We have a departmental web server that is used as Internet access for learners enrolled for Computer Science or Information System modules. It is also accessible through the addresses http://osprey.unisa.ac.za, http://it.unisa.ac.za, or http://cs.unisa.ac.za.
7 INF305F/SED401I/SWE401I/101 To access the discussion forums, click on the Registered Learner tab, click on your modules, submit, refresh the screen and the di scussion forum will be on your left-hand side. The login and access code for 2010 will be given in a general tutorial letter to learners but it could be: Login: MYDOWNLOAD Password: SOC2010 During January 2011 the login/password combination for downloads will change from MYDOWNLOAD/SOC2010 to something new. Thus, 2010 material may no longer be available for download in January 2011. You must therefore ensure that you have downloaded all the material you may require for supplementary examinations by 30 November 2010!! Unisa also has other web servers. An important one is the myUnisa server. This server is one of the Unisa servers that provide learner administration services, where you can do electronic submissions of assignments, or check your records, etc. All tutorial letters for this module will be available on myUnisa the moment that they are sent to Despatch for distribution. 3.4 Discussion forum In this module we will use the discussion forum that can be found on the IT server for module-related matters. We use the discussion forum as our MAIN communication channel. Please access it regularly (once a week is fine). To access the discussion forum for this module, you must set up your browser only once. T he procedure is the same as the one described in section 3.3. The first time tha t you go to the departmental web site, go to: osp rey.unisa.ac.za, click o n the Registered Student tab, click on your modules, submit, refresh the screen and the discussion forum will be on your left-hand side. 3.5 E-mail We urgently request that you use the discussion forum for all electronic communication. There are different threads in the discussion forum. Please use it to direct all your queries. Please use the module discussion forum instead of the module e-mail.
Page 1 and 2: Advanced Systems Analysis and Devel
Page 3 and 4: 3 Contents INF305F/SED401I/SWE401I/
Page 5: 1 Introduction 5 INF305F/SED401I/SW
Page 9 and 10: 9 INF305F/SED401I/SWE401I/101 3.9 C
Page 11 and 12: 11 INF305F/SED401I/SWE401I/101 7.2
Page 13 and 14: 9.2 Structure of the assignments Mu
Page 15 and 16: 15 INF305F/SED401I/SWE401I/101 Assi
Page 17 and 18: 1. True 2. False Chapter 4 13. Soft
Page 19 and 20: 19 INF305F/SED401I/SWE401I/101 1. E
Page 21 and 22: 1. True 2. False 21 INF305F/SED401I
Page 23 and 24: 23 INF305F/SED401I/SWE401I/101 Chap

Tutorial Letter 101 / Studiebrief 101 School of Computing ... - Name

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?