Tutorial Letter 101 / Studiebrief 101 School of Computing ... - Name
Tutorial Letter 101 / Studiebrief 101 School of Computing ... - Name
Tutorial Letter 101 / Studiebrief 101 School of Computing ... - Name
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8<br />
Reserve your e-mail messages for highly personal matters. The e-mail address for this module is<br />
inf305@osprey.unisa.ac.za - please put your student number and module number next to the subject-<br />
line, otherwise it may be deleted as spam.<br />
Please do not use the personal e-mail addresses <strong>of</strong> the lecturing staff. The above address will ensure<br />
that your e-mail will be<br />
answered even if a particular lecturer is not available.<br />
3.6 Phone<br />
calls<br />
Please consult your tutorial letters first to see whether we have not already addressed your<br />
queries.<br />
Since most learners experience the same problems, we address the most common problems<br />
in the<br />
tutorial letters.<br />
Remember<br />
that we are sometimes not available due to other departmental or university duties. If you<br />
fail to reach us directly, please call the departmental secretary for she will be able to inform you about<br />
when we will be available, or she will take a message, in which case you should leave a message<br />
stating the reason for your call and your name, student number and telephone number. The<br />
departmental secretary’s number is (012) 429-6122.<br />
3.7 No faxing please<br />
Due to the high cost, our <strong>School</strong> has a policy <strong>of</strong> not faxing material to learners. However, we do get<br />
quite a number <strong>of</strong> learners faxing us regarding requests for extensions on certain study material, etc.,<br />
and requesting<br />
us to contact them in return. Facsimiles place an unnecessary administrative burden on<br />
the<br />
staff since there is only one fax machine in the <strong>of</strong>fice <strong>of</strong> a secretary. However, each lecturer has an<br />
e-mail facility on his/her desk. With large modules, the burden simply becomes too large to carry if the<br />
lecturers have to go looking for faxes. Please, if you need to contact us urgently, use the discussion<br />
forum or e-mail.<br />
3.8 Written communication<br />
Please mention your student number in all<br />
written communication. All academic matters can be<br />
addressed to:<br />
The Registrar<br />
UNISA<br />
P O Box 392<br />
PRETORIA<br />
0003<br />
<strong>Letter</strong>s on any aspects regarding the module should be addressed as follows:<br />
The Lecturer (INF305F) or (SED401I) or (SWE401I)<br />
<strong>School</strong> <strong>of</strong> <strong>Computing</strong><br />
UNISA<br />
P.O. Box 392<br />
PRETORIA<br />
0003
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