09.05.2013 Views

Cruises - Azores Cruise Club

Cruises - Azores Cruise Club

Cruises - Azores Cruise Club

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

■ A CHOICE OF AIRPORTS<br />

We fl y from 19 UK airports in summer –<br />

12 in winter – so chances are you can fl y<br />

from your doorstep.<br />

■ RELIABLE DEPARTURES<br />

During summer 2011, 93% of our<br />

fl ights took off within an hour of<br />

their scheduled departure time.<br />

Source – Thomson Airways Airline Operations.<br />

Statistic is for May-September 2011.<br />

■ 10 & 11 - NIGHT HOLIDAYS<br />

We know 7 or 14 nights might not be<br />

quite right for you, so now you can go<br />

for 10 or 11 nights. Look out for the logo<br />

on the hotel pages.<br />

■ DAY-BEFORE CHECK-IN<br />

At some of our airports, you can check in<br />

your bags the day before – ideal if you’ve<br />

got an early fl ight.<br />

■ FOOD & DRINK<br />

We’ve listened to what our customers had to say on this front. As such, we’ve moved<br />

away from traditional airline meals and introduced a great new range of snacks,<br />

which you can buy onboard. Options include hot bites – things like toasties,<br />

bacon rolls and slices of pizza. Plus there’s a great line-up of sweet treats, including<br />

muffi ns, brownies and biscuits. Afternoon tea is an option, too – expect the likes<br />

of a scone with cream and jam, with a cup of tea or coffee. Just so you know,<br />

if you’re fl ying to and from Cape Verde, you’ll get a complimentary light meal.<br />

FLYING FROM AN AIRPORT NEAR YOU<br />

As the UK’s biggest holiday airline, we pride ourselves on our convenient,<br />

comfortable fl ights. Here’s your at-a-glance guide to fl ying with us…<br />

LONG HAUL AT ITS BEST<br />

Fly long haul with us and you’ll get more legroom in economy than you<br />

would with BA, Virgin Atlantic, bmi and Monarch † , your own seatback TV<br />

and a three-course meal. Plus, you can upgrade to Premium for more<br />

legroom, free drinks – anything except Champagne – and on-demand<br />

entertainment you can play, pause and rewind.<br />

†Source: BATA website, September 2010.<br />

For more details on meals, see the A-Z.<br />

Upgrades start<br />

from just £219<br />

■ LUGGAGE ALLOWANCE<br />

Depending on which holiday<br />

you book, you can check in<br />

20kg of luggage. Plus, under-twos<br />

get a 10kg allowance, on top of<br />

a pushchair or car seat.<br />

■ SUPERIOR SERVICE<br />

In summer 2011, 96% of<br />

customers rated our<br />

cabin crew helpfulness as<br />

good or excellent.<br />

Source – Thomson Airways<br />

Customer Survey Questionnaire<br />

scores for May-August 2011.<br />

■ SELECT YOUR SEAT<br />

If you decide to pay extra to reserve<br />

seats together, you’ll get to choose<br />

your seat numbers free of charge.<br />

We’ll email you 90 days before<br />

your return fl ight with details on<br />

how to do it.<br />

See the A-Z for details.<br />

For more details on day-before<br />

check-in, our Select Your Seat<br />

service and entertainment,<br />

see the A-Z guide at the back<br />

of this brochure.<br />

197

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!