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SHAPE Magazine 1 / 2013 - SCA

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Good<br />

Neighbor<br />

Inc.<br />

A growing number of companies see community relations<br />

as the key to both good relations and good business.<br />

Community relations, in this view, are seen not just as<br />

philanthropy but as part of a business strategy that creates<br />

value for both the company and the community.<br />

text MATTIAS ANDERSSON illustrations ËLODIE<br />

COMMUNITY<br />

RELATIONS<br />

“<br />

BUSINESS STARTED LONG centuries before<br />

the dawn of history, but business as we<br />

now know it is new – new in its broadening<br />

scope, new in its social signifi cance. Business<br />

has not learned how to handle these<br />

changes, nor does it recognize the magnitude of<br />

its responsibilities for the future of civilization.”<br />

So said Wallace Brett Donham, the dean of the<br />

Harvard Business School, in a 1929 speech that<br />

addressed the changing role of increasingly large<br />

and powerful corporations in society.<br />

It is hardly news that good relations and a good<br />

reputation are good for business. Many powerful<br />

people have realized the importance of giving back<br />

to the world in which they operate, by providing<br />

bread and circuses to the Roman populace or, in<br />

the case of the automotive pioneer Henry Ford,<br />

dances for his workers and their wives.<br />

What is today called Corporate Social Responsibility,<br />

or CSR, began in the 1920s and has followed<br />

a fairly circuitous route. As recently as the early<br />

2000s, companies faced deep public suspicion of<br />

their professed high aims as they made well-meaning<br />

but not always long-term eff orts ranging from<br />

charity to initiatives to prevent climate change.<br />

<strong>SCA</strong> <strong>SHAPE</strong> 1 <strong>2013</strong> 7

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