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SCA magazine Shape 3 2011 English

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Nº 3.<strong>2011</strong> A MAGAZINE FROM <strong>SCA</strong> ON TRENDS, MARKETS AND BUSINESS<br />

THE SECRET<br />

BEHIND SCENT<br />

SELECTION<br />

SHAPE<br />

PACKAGING<br />

THAT REALLY<br />

POPS<br />

WIPING UP<br />

AFTER<br />

TATTOOS<br />

RENEWABLES BY<br />

DESIGN<br />

<strong>SCA</strong> digs sustainable power


SHAPE<br />

<strong>Shape</strong> is a <strong>magazine</strong> from <strong>SCA</strong>,<br />

primarily geared toward customers,<br />

shareholders and analysts, but also<br />

for journalists, opinion leaders and<br />

others interested in <strong>SCA</strong>'s business<br />

and development. <strong>Shape</strong> is<br />

published four times a year. The<br />

next issue is due in December <strong>2011</strong>.<br />

Publisher<br />

Camilla Weiner<br />

Managing Editor<br />

Marita Sander<br />

Editorial<br />

Anna Gullers, Göran Lind,<br />

Appelberg<br />

Design<br />

Cecilia Farkas, Appelberg<br />

Printer<br />

Sörmlands Grafi ska AB.<br />

Katrineholm<br />

Address<br />

<strong>SCA</strong>, Corporate Communications,<br />

Box 200, 101 23 Stockholm,<br />

Sweden.<br />

Telephone +46 8 7885100<br />

Fax +46 8 6788130<br />

<strong>SCA</strong> <strong>Shape</strong> is published in Swedish, <strong>English</strong>,<br />

Spanish, German, French, Dutch and Italian.<br />

The contents are printed on GraphoCote 90<br />

gram from <strong>SCA</strong>. Reproduction only by permission<br />

of <strong>SCA</strong> Corporate Communications. The<br />

opinions expressed herein are those of the<br />

authors or persons interviewed and do not<br />

necessarily refl ect the views of the editors or<br />

<strong>SCA</strong>. You can subscribe to <strong>SCA</strong> <strong>Shape</strong> or read<br />

it as a pdf at www.sca.com.<br />

SHAPE<br />

Nº 3.<strong>2011</strong> A MAGAZINE FROM <strong>SCA</strong> ON TRENDS, MARKETS AND BUSINESS<br />

THE SECRET<br />

BEHIND SCENT<br />

SELECTION<br />

PACKAGING<br />

THAT REALLY<br />

POPS<br />

2 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

RENEWABLES BY<br />

DESIGN<br />

<strong>SCA</strong> digs sustainable power<br />

WIPING UP<br />

AFTER<br />

TATTOOS<br />

Cover photo: Istockphoto<br />

Tattoo: Lindalovisa Fernqvist<br />

NANCY PICK<br />

CO 2 OR DINOSAURS –<br />

SHE’S INTO FOOTPRINTS<br />

On behalf of <strong>Shape</strong>, writer Nancy Pick has<br />

looked into the future of renewable energy<br />

sources and studied why the French like perfumed<br />

tissue but Swedes don’t.<br />

Nancy Pick lives with her family in a<br />

200-year-old farmhouse in rural western<br />

Massachusetts. A French major in college,<br />

she has also lived in Paris, London and Berlin.<br />

Trained as a newspaper reporter, she has<br />

written for a wide variety of publications,<br />

mostly about science and nature. She is the author<br />

of two books, The Rarest of the Rare, about<br />

the natural history collections at Harvard University,<br />

and Curious Footprints, about Amherst<br />

College’s collection of dinosaur tracks.<br />

Currently, she is working with three professors<br />

on a book about phyllotaxis, the elegant<br />

and fascinating patterns found in plants.<br />

In her free time, she paddles the local rivers,<br />

studies Ancient Hebrew and cooks Swedish<br />

nettle soup.<br />

THE CO-WORKER<br />

<strong>SCA</strong>’S SOCIAL MEDIA SITES<br />

Youtube.com/<strong>SCA</strong>everyday shows<br />

commercials and videos from <strong>SCA</strong>’s<br />

press conferences, presentations<br />

and interviews with executives and<br />

employees.<br />

Facebook.com/<strong>SCA</strong> is intended for<br />

attracting talent, engaging users and<br />

providing information in a way that<br />

complements sca.com.<br />

Twitter.com/<strong>SCA</strong>everyday<br />

provides a good summary of everything<br />

happening at sca.com and<br />

in <strong>SCA</strong>’s social media. The aim is to<br />

provide various users, journalists and<br />

bloggers with relevant information.<br />

Slideshare.com/<strong>SCA</strong>everyday<br />

is for investors and analysts, who<br />

can download presentations from<br />

quarterly reports and annual general<br />

meetings.<br />

Scribd.com/<strong>SCA</strong>everyday<br />

makes some 50 publications available,<br />

including <strong>SCA</strong>’s sustainability report,<br />

its “Hygiene Matters” report and<br />

<strong>Shape</strong> <strong>magazine</strong>.<br />

Flickr.com/HygieneMatters<br />

supports the launch of the global<br />

report “Hygiene Matters” with images.


CONTENTS<br />

06. CONSIDER THE ALTERNATIVES<br />

A variety of sustainable energy sources are in development.<br />

10. TWIG TREASURE<br />

<strong>SCA</strong> turns foresting scraps into renewable energy.<br />

16. BATTLING CATASTROPHIES<br />

There are no borders for Dr. Heike Haunstetter.<br />

20. BEAM ME UP<br />

French constructors are using more wood in houses.<br />

22. GREEN GIANT<br />

The Empire State Building is making a smaller carbon footprint.<br />

24. SMELLS LIKE HOME<br />

Where you live may aff ect what fragrances you like.<br />

27. DESIGNS THAT GO DEEP<br />

Tricking the eye is a good way to make packaging stand out.<br />

32. SKIN SKETCHERS<br />

<strong>Shape</strong> paid a visit to Jake Symmonds’ tattoo parlor.<br />

ALSO....<br />

NORWAY’S OIL FUND stocks up – p. 37<br />

12 HOURS with Michelle Poirier – p. 38<br />

NEWS FROM <strong>SCA</strong> – p. 40– 43<br />

DO YOU KNOW...<br />

...how long it took to build the Empire State building? See page 22.<br />

Rob Gibbens at the Selsey<br />

Tattoo Studio knows the<br />

importance of high quality<br />

tissue.<br />

10.<br />

<strong>SCA</strong> Energy looks at<br />

cutting-edge ways to<br />

convert forest components<br />

into energy-rich<br />

products.<br />

Two recent acquisitions have<br />

given <strong>SCA</strong> a strong hygiene<br />

portfolio in Turkey.<br />

04.<br />

26.<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 3


UPDATED<br />

Tunisia<br />

TEMPO GOES TO TUNISIA<br />

<strong>SCA</strong>’S TISSUE BRAND Tempo just expanded<br />

into Tunisia with the fi rst premium-quality<br />

hanky in the country.<br />

Hankies are popular in the Maghreb countries<br />

and are used in multiple ways: blowing<br />

your nose, wiping sweat or as a substitute<br />

for tissue napkins. After a successful launch<br />

in Morocco, <strong>SCA</strong> has now launched Tempo<br />

tissues in Tunisia through the joint venture<br />

company Sancella.<br />

Tempo hankies were launched in mid-<br />

February, and despite the unstable political<br />

situation in the country and the January<br />

riots impacting both sales in modern trade<br />

and the in-store animation program, the<br />

launch has been successful.<br />

2,500<br />

2,000<br />

1,500<br />

1,000<br />

<strong>SCA</strong>: PROFIT BEFORE TAX<br />

<strong>SCA</strong>'s profi t before tax, excluding restructuring costs,<br />

quarterly results(SEKm)<br />

4 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2<br />

2009 2010 <strong>2011</strong><br />

Turkey<br />

KOMILI – A TURKISH DELIGHT...<br />

KOMILI, THE FOURTH LARGEST PRODUCER of baby diapers<br />

and feminine care products in Turkey, is incorporated<br />

with the <strong>SCA</strong> group. The purchase consideration<br />

amounts to SEK 308m on a debt-free basis.<br />

<strong>SCA</strong> has acquired 50 percent of the Turkish hygiene<br />

products company Komili from Yıldız Holding, the<br />

largest food group in Turkey.<br />

Komili also has operations in associated product<br />

areas such as wet wipes, soaps and shampoos.<br />

Komili will operate as a joint venture between <strong>SCA</strong><br />

and Yıldız Holding.<br />

“The acquisition will enable us to establish powerful<br />

hygiene products operations in Turkey in the fi elds<br />

of baby diapers and feminine care products. Turkey is<br />

a key growth market with 70 million inhabitants and a<br />

fast-growing population,” says Jan Johansson, president<br />

and CEO of <strong>SCA</strong>.<br />

16<br />

BILLION SEK<br />

Statkraft <strong>SCA</strong> Vind AB´s estimated total<br />

investment in the new wind farm<br />

(read more on page 41)<br />

“ <strong>SCA</strong> will now<br />

have a complete<br />

personal<br />

care product<br />

portfolio in<br />

Turkey,”<br />

Jan Johansson,<br />

CEO of <strong>SCA</strong>.<br />

Turkey<br />

... AND SAN SAG-<br />

LIK COMPLETES<br />

PORTFOLIO<br />

<strong>SCA</strong> HAS acquired 95<br />

percent of the Turkish<br />

company San Saglik,<br />

producer of incontinence<br />

care products, from the<br />

MT Group. The purchase<br />

consideration corresponds<br />

to SEK 95m on a<br />

debt-free basis.<br />

“<strong>SCA</strong> will now have a<br />

complete personal care<br />

product portfolio in Turkey,”<br />

says Jan Johansson,<br />

CEO of <strong>SCA</strong>.


UPDATED<br />

GLORY IS ONE of San Saglik’s two<br />

brands for incontinence care<br />

products. The company has rapidly<br />

captured market share since<br />

the company was founded in<br />

2008 and is now the second largest<br />

player in incontinence care<br />

products in Turkey.<br />

San Saglik generates annual<br />

revenues of approximately SEK<br />

100m. <strong>SCA</strong> has a purchase option<br />

on the remaining 5 percent of<br />

the company.<br />

INCREASED EARNINGS PER SHARE<br />

Operating profi t, excluding restructuring costs, decreased by 5%<br />

(increased by 1% excluding exchange rate effects) to SEK 4,262m,<br />

January-June.<br />

Net sales decreased by 2% (increased by 5% excluding exchange<br />

rate effects and divestments) to SEK 52,064m.<br />

Earnings per share rose 8% (13% excluding exchange rate effects)<br />

to SEK 3.85.<br />

Cash fl ow from current operations was SEK 1,840m (2,816).<br />

Compared with the fi rst half of 2010, raw material costs have risen<br />

by more than SEK 2bn. <strong>SCA</strong> has succeeded in compensating<br />

for this through price increases and cost cutting.<br />

“On the<br />

business side, nearly<br />

80 percent of professionals<br />

have made at least some<br />

changes to be greener over<br />

the past year”<br />

Source: The <strong>SCA</strong> <strong>2011</strong><br />

Tork Report.<br />

6 MAY <strong>2011</strong>:<br />

GREEN<br />

ROUNDTABLE<br />

<strong>SCA</strong> participates in a<br />

climate change conference<br />

in Paris, France.<br />

Kersti Strandqvist, SVP<br />

Corporate Sustainability,<br />

take part in a roundtable<br />

discussion on the<br />

theme “From biomass to<br />

green chemicals.”<br />

12 MAY <strong>2011</strong>:<br />

WIND FARM<br />

PARTNERSHIP<br />

The Norwegian company<br />

Fred.Olsen Renewables<br />

and <strong>SCA</strong> form a<br />

jointly owned company<br />

to focus on constructing<br />

a wind farm on <strong>SCA</strong>’s<br />

land.<br />

1 SEPTEMBER <strong>2011</strong>:<br />

ACQUISITION<br />

IN BRAZIL<br />

<strong>SCA</strong> acquires the Brazilian<br />

hygiene products<br />

company Pro Descart,<br />

the country’s second<br />

largest player in incontinence<br />

care. Consideration<br />

for the deal<br />

amounts to SEK 450m<br />

on a debt-free basis.<br />

1 SEPTEMBER <strong>2011</strong>:<br />

IMPROVED<br />

NEWSPRINT<br />

A newsprint paper<br />

machine in Ortviken,<br />

Sundsvall, will be rebuilt<br />

to allow production of<br />

improved newsprint, an<br />

investment totalling<br />

SEK 350m.


FOCUS: RENEWABLE ENERGY<br />

SEARC<br />

for future energy<br />

Algae that produce fuel oil? Turbines that<br />

harness tides? Solar panels in space? In the race<br />

against climate change, scientists are pursuing<br />

a dizzying array of visionary ideas for renewable<br />

energy. Perhaps one of their initiatives will lead<br />

to the breakthrough we need.<br />

6 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

TEXT: NANCY PICK PHOTO: GETTY IMAGES AND ISTOCKPHOTO


HING<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 7


FOCUS: RENEWABLE ENERGY<br />

Hydro power<br />

Green power<br />

Solar power<br />

E<br />

UROPE IS PARTICULARLY ambi-<br />

tious in its push to replace coal and<br />

other fossil fuels, with its 20-20-20<br />

strategy. By 2020, the European<br />

Union aims to reduce greenhouse<br />

gas emissions by 20 percent, produce 20 percent<br />

of its energy with renewables, and improve energy<br />

effi ciency by 20 percent. Around the world,<br />

talented scientists and engineers are looking<br />

for revolutionary ways to harness the sun, wind,<br />

water and plants.<br />

Michael Kelzenberg, a postdoctoral researcher<br />

in electrical engineering at the California<br />

Institute of Technology, believes strongly in<br />

solar power, but he thinks that many alternative<br />

energy sources will have a role in the future.<br />

“Everybody who works in renewable energy<br />

agrees that there’s going to be diversity in energy,”<br />

he says. “There’s no one type of energy<br />

that’s perfect. With conventional energy – coal,<br />

oil, nuclear – we developed what made sense at<br />

the time.<br />

“Personally, I’m putting my time into<br />

solar,” Kelzenberg says. “Solar is a particularly<br />

compelling solution. We could<br />

supply the entire human race with<br />

electricity, simply by harvesting a<br />

small part of the sunlight that hits<br />

the Earth.”<br />

Wind and hydro can work only<br />

in suitable locations, he says, and<br />

dams or turbines have already been


installed in many of the best spots. For solar, by<br />

contrast, there remain vast expanses of ideal<br />

land around the world.<br />

China agrees with him. In 2009, China’s<br />

fi nance ministry began pumping some 3 billion<br />

US dollars into its “Golden Sun” initiative,<br />

quickly making the country the world’s largest<br />

manufacturer of solar panels.<br />

Before solar energy can truly be practical,<br />

however, scientists must solve a twofold problem:<br />

increasing effi ciency while lowering costs.<br />

Currently, solar cells with effi ciencies above 30<br />

percent remain extremely expensive and are<br />

used mainly in aerospace. Mass-produced solar<br />

cells are typically only 10 to 15 percent effi cient.<br />

Kelzenberg’s graduate research involved a<br />

promising development: low-cost solar cells<br />

made from silicon microwires. The hair’sbreadth<br />

microwires can be “grown” more<br />

cheaply.<br />

WHAT ABOUT ALGAE? While some researchers<br />

are making fuel from fast-growing algae exposed<br />

to the sun in ponds or tubes, the Solazyme<br />

company in San Francisco takes a diff erent approach.<br />

It uses genetically modifi ed algae that,<br />

when fed sugar, produce oil. In 2010 the company<br />

delivered 80,000 liters of algae-derived<br />

marine and jet fuel to the US Navy.<br />

Tidal power also has its advocates. In South<br />

Korea, the Sihwa Lake Tidal Power Station is<br />

scheduled for completion in <strong>2011</strong>. The plant will<br />

Wind power<br />

“ There’s no<br />

one type<br />

of energy<br />

that is<br />

perfect.”<br />

produce 254 megawatts, enough to power some<br />

200,000 homes, making it the largest tidal energy<br />

installation on Earth.<br />

OTHER RESEARCHERS promote the concept of<br />

launching solar panels into space, where they<br />

would beam down energy to Earth. While<br />

NASA has entertained such schemes for years,<br />

Kelzenberg says the idea is now less far-fetched.<br />

The effi ciency of solar cells has improved, their<br />

weight has dropped, and the cost of launching<br />

materials into space has fallen. “Solar cells in<br />

space receive sunlight 24 hours a day, and they<br />

receive more of it than on Earth,” he says. “I<br />

hope we see this happen in our lifetime.”<br />

Will someone make a revolutionary solar-cell<br />

discovery that solves the planet’s energy woes?<br />

“Unfortunately, I don’t think we’ll see even 50<br />

percent effi cient solar panels any time soon,”<br />

Kelzenberg says. “We’re fi ghting against wellknown<br />

laws of thermodynamics that make it<br />

very diffi cult to harvest electrical energy from<br />

the sun.”<br />

But where we might see breakthroughs is<br />

in the cost of solar panels, he says. “Silicon,<br />

while one of the most abundant materials in the<br />

Earth’s crust, is still very expensive to produce,<br />

even on an industrial scale. I think somebody<br />

could have a breakthrough in making a costeff<br />

ective solar cell.”<br />

With a little luck, Kelzenberg could be part of<br />

the team that does it.<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 9


FEATURE FOCUS: RENEWABLE ENERGY<br />

10 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

FU


FEATURE<br />

EL FROM<br />

the forest<br />

Throughout the 20th century, the world took inexpensive and<br />

abundant oil for granted. But those days are over. That’s why <strong>SCA</strong><br />

seeks alternative, renewable energy sources to satisfy its energy needs.<br />

TEXT: NANCY PICK PHOTO: GETTY IMAGES<br />

T<br />

HERE’S A BIG CHANGE COMING,” says Åke Westberg,<br />

head of <strong>SCA</strong> Energy in Sundsvall, Sweden:<br />

“Energy has always been cheap, and oil has been<br />

quite cheap. Therefore we have been rather crude<br />

in our forest handling, not using all the biomass<br />

that’s there. But if we want to cut our carbon dioxide<br />

emissions, we have to use all the biomass in the<br />

forestland. I see great potential for <strong>SCA</strong>, given our<br />

large forest ownership.”<br />

Leading the way on renewable fuels is the new<br />

business unit that Westberg heads, <strong>SCA</strong> Energy,<br />

formed on January 1, <strong>2011</strong>. It consolidates various<br />

renewable energy businesses and research projects<br />

that used to be scattered throughout the company.<br />

As part of the Forest Products business group,<br />

<strong>SCA</strong> Energy is located in Sundsvall close to the<br />

company’s 2.6-million-hectare forest, the largest<br />

privately owned forest in Europe.<br />

“Historically,” Westberg says, “<strong>SCA</strong>’s forest was<br />

simply logged to provide wood for its fiber industry.<br />

The fuel component was the little brother,” he says.<br />

“It wasn’t much talked about, and it was not developed<br />

in the right way.”<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 11


FOCUS: RENEWABLE ENERGY<br />

Now, <strong>SCA</strong> Energy is engaged in<br />

a wide range of renewable fuel projects.<br />

Some involve tapping energy<br />

from the forest itself, by using leftover<br />

treetops, branches, stumps and peat.<br />

Others involve alternative energy projects<br />

such as wind power or pellets made<br />

from sawdust. In addition, <strong>SCA</strong> Energy is<br />

looking at cutting-edge ways to convert forest<br />

components into energy-rich products like biooil,<br />

bio-coal and other types of fuel.<br />

From the forest itself, “grot” – the Swedish term<br />

for branches and treetops left over from timber<br />

harvesting – is a promising source of energy.<br />

“We collect it, take it to the road, and cure it by<br />

letting it dry in the wind and sun,” Westberg<br />

says. “Then we chip it and supply it to heat and<br />

power plants, and also to our own factories, for<br />

heat production.”<br />

STUMPS REPRESENT another valuable resource,<br />

never used before. “Harvesting them is a rather<br />

small activity today, but we see the potential,”<br />

he says. “There’s a lot of biomass in stumps,<br />

and it’s very good fuel.” After a tree is cut<br />

down, a machine pulls the stump out of<br />

the ground, along with some of the roots.<br />

“You split that and shake it hard to get rid<br />

of stones and sand, then you dry it in the<br />

forest for about a year. After that, you chip<br />

it and take it to the customer.”<br />

Where conditions are too boggy for<br />

trees, peat may thrive. An early stage of<br />

coal, peat contains plenty of energy.<br />

“We have a lot of peat moss in Sweden,<br />

and it’s growing all the time,” Westberg<br />

says. <strong>SCA</strong> harvests peat in three<br />

areas and is adding a fourth area<br />

12 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

<strong>SCA</strong>’S<br />

ANNUAL SALES<br />

OF RENEWABLE<br />

ENERGY ARE<br />

ALREADY ABOUT<br />

SEK 800M<br />

<strong>SCA</strong> OWNS<br />

2.6 MILLION<br />

HECTARES OF<br />

FORESTLAND<br />

The fuel component<br />

was the little brother.<br />

It wasn't much talked<br />

about.<br />

Åke Westberg<br />

this year. “We say it’s slowly renewable,<br />

because it takes some time<br />

to replace itself.” Harvesting involves<br />

fl uffi ng the peat a few centimeters<br />

deep, by machine, and letting that dry in<br />

the sun. Then that layer gets collected and<br />

stored in a dry place, while the next layer<br />

of peat gets fl uff ed. “We do that all summer.<br />

Then when the winter comes, we supply our<br />

customers, who burn it.” Production could be<br />

increased substantially.<br />

PELLETS MADE FROM sawmill dust represent<br />

another type of forest product. <strong>SCA</strong> purchased<br />

a pellet industry several years ago, as part of the<br />

sawmill sector. Now, the business is being developed<br />

in a more serious manner.<br />

Production of all these biomass products will<br />

likely need to ramp up in the next decade, as<br />

Europe gets serious about reducing its carbon footprint.<br />

“If the politicians stick to their goals, then a lot<br />

of the coal in Europe will have to be replaced,” Westberg<br />

says. “We in Scandinavia will need to supply<br />

some of the biomass, and it will be a huge market.”<br />

One critical question for the future is this: How<br />

can biomass be transported all the way from northern<br />

Sweden to the rest of Europe in an effi cient<br />

way? Ultimately, Sweden will need to produce<br />

products that are energy-rich. The technologies<br />

for creating these products are new or still being<br />

developed. Will forest resources like tree stumps<br />

be heated under pressure and made into bio-oil? Or<br />

bio-coal? Or a diff erent form of biofuel?<br />

“We don’t actually know yet,” Westberg<br />

says. “We are looking into this. As new<br />

processes come online, we are following<br />

them very closely.” And so are Europe’s<br />

politicians.


<strong>SCA</strong> is<br />

thinking renewable<br />

across the globe...<br />

ENERGY FROM HOUSEHOLD WASTE<br />

GERMANY <strong>SCA</strong>’s paper mill in Witzenhausen, Germany,<br />

gets all of its energy from a resource we’ll<br />

never run out of: processed household waste.<br />

The Refuse-Derived Fuel (RDF) power plant<br />

opened in March of 2009. “We were among the<br />

fi rst to use this energy source for a paper mill,”<br />

says Niels Flierman, general manager at the Witzenhausen<br />

plant. “It’s relatively new technology.”<br />

The household waste is screened and sorted into<br />

different fractions of caloric value, one of them being<br />

RDF. Fluidized bed combustion is used to incinerate<br />

the RDF for steam production. This highpressure<br />

steam passes a steam turbine which<br />

produces low-pressure steam for drying paper as<br />

well as electrical power for the plant.<br />

Although operation of the new<br />

RDF power plant is more complex<br />

than the mill’s old gas-fi red plant,<br />

<strong>SCA</strong> has reaped both economic and<br />

environmental benefi ts from the<br />

conversion. The plant has cut<br />

costs and greatly reduced its<br />

dependence on fossil fuel.<br />

The plant has won local<br />

support, in part by<br />

using sophisticated<br />

fl ue gas cleaners to<br />

keep emissions low.<br />

Neighbors who were<br />

concerned about air<br />

pollution have been<br />

won over. “We operate<br />

under extremely strict<br />

limits for emissions,<br />

and we stay well below<br />

even those.”<br />

GERMANY<br />

Witzenhausen<br />

Oława<br />

COAL-FREE POWER<br />

POLAND<br />

POLAND Coal<br />

remains the main<br />

source of electricity in<br />

Poland. But at its diaper plant in<br />

Oława, <strong>SCA</strong> has found a greener path.<br />

“Effective January 1, <strong>2011</strong>, our power plant uses<br />

exclusively renewable energy,” says Aleksandra<br />

Karpinska-Goralik, communications coordinator<br />

for <strong>SCA</strong> in Poland. “We are the fi rst <strong>SCA</strong> personal<br />

care products factory to get 100 percent of its<br />

electricity from wind power.”<br />

The electricity is generated by Suwałki Wind<br />

Park in rural northeast Poland. Although this<br />

is far from <strong>SCA</strong>’s factory in the southwest, the<br />

German power company RWE (Rheinisch-<br />

Westfälisches Elektrizitätswerk) certifi es that<br />

all of the plant’s electricity comes from the<br />

wind farm.<br />

“I think this is a big advantage for us,” says<br />

Karpinska-Goralik. “We don’t just talk about sustainability<br />

– we have the facts to support it.<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 13


FOCUS: RENEWABLE ENERGY<br />

POWER FROM BIOGAS<br />

14 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

AUSTRIA<br />

AUSTRIA Southwest of Vienna, <strong>SCA</strong>’s tissue mill in<br />

Ortmann is launching an innovative project, creating<br />

renewable energy from its own wastewater.<br />

“Our aim is to produce biogas from anaerobic<br />

bacteria and use it in our power plant,” says Herbert<br />

Buchinger, manager for quality, health, safety and<br />

environment at the mill.<br />

How will this work? The system relies on<br />

hungry anaerobic bacteria, which pre-treat<br />

the water by digesting some of its organic<br />

matter. As they digest, the bacteria give<br />

off methane, an energy-rich gas. After<br />

fi ltering, the gas will be used in<br />

the mill’s power plant to generate<br />

electricity and steam. “We expect<br />

to produce 100 cubic meters of<br />

biogas per hour,” Buchinger<br />

says. The biogas treatment<br />

plant, built by Veolia Water<br />

Systems and Technologies,<br />

is scheduled to open in the<br />

fall of <strong>2011</strong>.<br />

Näsåker<br />

Also by year’s end, the<br />

Austrian plant plans to start<br />

Sundsvall<br />

up another green project,<br />

using the plant’s waste heat.<br />

“We will supply hot water to<br />

heat the houses of people<br />

living near the mill, in the<br />

village around Ortmann,”<br />

Buchinger says. “And last<br />

but not least,” he says,<br />

“we buy 100 percent<br />

of our electricity from<br />

renewable, nuclear-free<br />

resources on the energy<br />

market.”<br />

SWEDEN<br />

Ortmann<br />

GEOTHERMAL ENERGY<br />

NEW ZEALAND Since the summer of 2010, <strong>SCA</strong>’s paper factory<br />

in Kawerau, New Zealand, has used an unusual source<br />

to dry its tissue: Mother Nature. The plant happens to sit on a<br />

rare natural heat fi eld that produces geothermal steam.<br />

“We’ve eliminated 75 percent of our<br />

natural gas needs for tissue paper drying,”<br />

says Murray Lucas, manager of operations<br />

at the Kawerau plant. “Two gas-fi red<br />

boilers have been closed down and mothballed.”<br />

Changing over to geothermal steam was rela-<br />

Kawerau<br />

tively simple, mainly a matter of joining up the<br />

plant’s pipelines to the ones delivering natural<br />

steam. “The system is working extremely<br />

well,” Lucas says. “We have cut our CO2 emissions<br />

by 39 percent. In the community<br />

and at the plant, there’s a high level of<br />

awareness that we’re using geothermal<br />

– and a sense of pride.”<br />

As its next green initiative, the<br />

Kawerau plant hopes to switch<br />

its electrical supply to<br />

geothermal as<br />

well.<br />

NEW ZEALAND<br />

WIND FROM THE FORESTS<br />

SWEDEN As <strong>SCA</strong> seeks to optimize energy production from<br />

its 2.6 million hectares of forest in northern Sweden, the<br />

company is looking beyond the trees.<br />

“About fi ve years ago, we realized it was very windy in<br />

quite a few places in our forestland,” says Åke Westberg,<br />

who heads the <strong>SCA</strong> Energy business unit in Sundsvall,<br />

Sweden. “We think these sites are highly suitable for wind<br />

power.” With this in mind, <strong>SCA</strong> has formed a new corporation<br />

with the Norwegian-based company Fred.Olsen Renewables.<br />

The joint company, called FOR<strong>SCA</strong>, is 40 percent<br />

owned by <strong>SCA</strong>.<br />

“Together, our aim is to build 300 to 350 wind turbines,”<br />

Westberg says. The new wind farm will be located in the<br />

highlands near the village of Näsåker, in northen Sweden.<br />

During the summer of <strong>2011</strong>, FOR<strong>SCA</strong> is taking wind measurements<br />

to determine the scope of the project.<br />

Potentially, the wind farm could produce as much as<br />

2 TWh per year. <strong>SCA</strong> is also developing wind farms in northern<br />

Sweden through Statkraft <strong>SCA</strong> Vind, a company jointly<br />

owned with Statkraft of Norway with a capacity to produce<br />

2.6 TWh per year, altogether amounting to 4.6 TWh per year.<br />

As its national goal, by 2015 Sweden aims to generate<br />

10 TWh of wind power energy per year. By the end of 2010<br />

Sweden had capacity to produce 3.6 TWh per year.


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10 QUESTIONS<br />

WORK IN THE<br />

TIME OF CHOLERA<br />

16 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

Heike Haunstetter, a doctor<br />

on assignment for Doctors Without Borders, has<br />

battled epidemics and saved lives in Haiti and Malawi.<br />

But returning home to the comparative safety of her<br />

homeland is sometimes tougher, she says.<br />

TEXT: JONAS REHNBERG PHOTOS: JONNY LINDH, HEIKE HAUNSTETTER<br />

BORN IN TUTTLINGEN, GERMANY, Heike Haunstetter<br />

came to Sweden as an exchange student and met her<br />

future husband, Marcus. Today, she lives in Sweden<br />

and has worked as a doctor at the Centralsjukhuset<br />

hospital in Kristianstad since 2005, specializing in<br />

internal medicine and infectious diseases.<br />

Eager to put her skills to work in an international<br />

context, she joined Médecins Sans Frontières (MSF,<br />

or Doctors Without Borders) in 2010. She has been<br />

abroad on two assignments, working in a cholera<br />

camp in Haiti for two months and fi ghting a measles<br />

epidemic in Malawi for four months.<br />

Did you always know that you wanted to become<br />

a doctor? No, it was nothing I dreamed of when I was<br />

young, but it’s a fantastic job in which you meet many<br />

people and feel useful. Also, I knew early on that I<br />

wanted to work abroad.<br />

Why did you decide to get involved with MSF?<br />

I wanted to make a contribution by applying<br />

my competence, my experience, my enthusiasm<br />

and capacity for work in order to make the world a<br />

little better.


SANITATION A KEY<br />

Sanitation is the most important<br />

medical advance since 1840,<br />

according to a reader survey in<br />

the British Medical Journal. Improved<br />

sanitation reduces cholera,<br />

worms, diarrhea, pneumonia<br />

and malnutrition, among other<br />

maladies that cause disease<br />

and death in millions of people.<br />

Today 2.6 billion people, including<br />

almost 1 billion children, live<br />

without even basic sanitation.<br />

Every 20 seconds, a child dies as<br />

a result of poor sanitation. Access<br />

to a toilet alone can reduce<br />

child diarrheal deaths by over 30<br />

percent, and hand washing by<br />

more than 40 percent.<br />

Two of the UN’s Millennium Development<br />

Goals are by the year<br />

2015 to eradicate extreme poverty<br />

and reduce child mortality<br />

rates. Source: UN<br />

<strong>SCA</strong> IN SANITATION<br />

PROJECTS<br />

<strong>SCA</strong> has entered several projects<br />

to improve the hygiene situation<br />

in Sudan and Niger, two of the<br />

poorest countries in the world.<br />

In South Sudan, <strong>SCA</strong> is supporting<br />

the installation of latrines<br />

and handwashing facilities in<br />

schools, and is granting scholarships<br />

and sanitary products to<br />

young girls, enabling them to<br />

attend school. In Niger, <strong>SCA</strong> supports<br />

young women suffering<br />

from incontinence due to giving<br />

birth at a very young age. The<br />

work is carried out via a partnership<br />

with the NGO Oxfam Novib.<br />

Following the earthquake<br />

disaster in Haiti in January 2010,<br />

several initiatives were taken<br />

by <strong>SCA</strong> to provide relief to those<br />

affected.<br />

WHEN HYGIENE<br />

MATTERS<br />

In a series of reports called<br />

“Hygiene Matters”, <strong>SCA</strong> aims to<br />

raise awareness of the connection<br />

between hygiene,<br />

health and well-being.<br />

The reports are based on<br />

surveys conducted in<br />

nine countries around<br />

the world. Download the<br />

report here: www.sca.<br />

com/en/Press/Publications/Hygiene-Matters<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 17


10 QUESTIONS<br />

What caused the cholera epidemic that struck<br />

Haiti in the wake of the 2010 earthquake and<br />

still persists?<br />

The lack of sanitary infrastructure. Even<br />

before the earthquake, Haiti didn’t possess a<br />

widespread, well-functioning sewage system.<br />

The situation became worse when wells and other<br />

water supplies were contaminated by wastewater,<br />

which facilitates the spread of cholera and other<br />

waterborne infections like typhoid and parasites.<br />

In the absence of latrines, people relieve themselves<br />

in what are called “flying toilets” (plastic<br />

bags). When deposited into a landfill, these bags<br />

may leak and case further contamination<br />

and pollution.<br />

How is cholera treated?<br />

Cholera is easily treatable. The prompt administration<br />

of oral rehydration salts to replace lost<br />

fluids nearly always results in a cure. In especially<br />

severe cases, intravenous administration of fluids<br />

may be required to save the patient’s life. Left untreated,<br />

however, cholera can kill quickly following<br />

the onset of symptoms. Only 1 percent of treated<br />

cases die, whereas the fatality rate for untreated<br />

cases is 50 percent.<br />

What can be done following a disaster to decrease<br />

the risk of cholera and other waterborne<br />

infections?<br />

Water safety is the prime concern. To distribute<br />

drinkable water to the population, chlorinate existing<br />

water and construct temporary latrines. It may<br />

sound simple enough, but it actually poses a huge<br />

logistical challenge, particularly in the wake of an<br />

earthquake or a tsunami.<br />

What did you do at the cholera camp?<br />

I helped cure infected people and provided<br />

training to local medical staff. Education is as<br />

important as clinical work, in order to build a sus-<br />

18 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

Heike Haunstetter<br />

“ I marvel<br />

at how<br />

much I can<br />

accomplish<br />

in the field<br />

with relatively<br />

small<br />

resources.”<br />

Heike Haunstetter<br />

tainable health-care structure that continues to<br />

function once MSF has left.<br />

Has your work in the Third World given you<br />

new perspectives on health care in the Western<br />

world?<br />

Absolutely. Returning home isn’t always easy<br />

when you have been reminded that there are many<br />

different worlds within this world, where people<br />

face a radically different set of problems. Still, it’s<br />

not fair to compare, and I can’t very well demand<br />

that the people at home fully share my perspective.<br />

How does it feel to return home after having<br />

spent several months in a disaster area?<br />

I feel grateful over the abundance of resources<br />

that we have to help people here. In general, I complain<br />

less about a “lack of resources” and I don’t really<br />

see that we have a “health-care crisis” at home.<br />

On the other hand, I marvel at how much I can<br />

accomplish in the field with relatively small resources,<br />

where I can really make a difference and<br />

help so many people. In the cholera camp, it often<br />

struck me how many lives I helped save in a very<br />

short time by using simple means.<br />

Do you ever feel helpless when faced with disaster<br />

and epidemic?<br />

Yes, when I encounter cases that I know could<br />

have easily been cured or helped back home in Sweden.<br />

In such situations, the injustices and inequality<br />

of this world become painfully apparent.<br />

How do you combat fatigue and resignation<br />

when working in the field?<br />

In MSF, we have tremendous support from the<br />

other team members — not just fellow physicians<br />

but sanitation experts, administrators and other<br />

professionals. We all share the same living quarters,<br />

have the same goal and focus on the same<br />

things. And we have all left our families and our<br />

home countries behind us.


Heike Haunstetter<br />

Age: 33<br />

Family: Married to Marcus<br />

Lives: Kristianstad, Sweden<br />

Hobbies: Photography, languages,<br />

literature and bicycling.<br />

Two African books:<br />

“An elegy for Easterly”<br />

by Petina Gappah and<br />

“Half of a yellow sun”<br />

by Chimamanda Ngozi Adichie.<br />

DOCTORS WITHOUT BORDERS<br />

Doctors Without Borders is an international medical humanitarian<br />

organization created by doctors and journalists<br />

in France in 1971. Today, Doctors Without Borders<br />

provides aid in nearly 60 countries to people whose survival<br />

is threatened by violence, neglect or catastrophe,<br />

primarily due to armed confl ict, epidemics, malnutrition,<br />

exclusion from health care or natural disasters. In<br />

1999, the organization received the Nobel Peace Prize.<br />

Heike Haunstetter has worked in<br />

both Malawi and Haiti and is<br />

a keen photographer. In general,<br />

susceptibility to infectious<br />

disease is related to poverty<br />

and malnutrition.<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 19


MARKET<br />

The demand<br />

for wood isexpected<br />

to increase even more<br />

in France.<br />

FRANCE<br />

warms to wood<br />

Most French houses have traditionally been built with stone, brick or<br />

concrete. But a recent shift in policy, along with a campaign highlighting<br />

the benefi ts of wood, are encouraging the French to change their building<br />

habits and increase their consumption of wood substantially.<br />

TEXT: CARI SIMMONS PHOTO: GETTY IMAGES<br />

FOLLOWING THE Grenelle Environment Round<br />

Table held by the Ministry of Ecology and Sustainable<br />

Planning and Development, an act was<br />

created to establish new environmental guidelines<br />

for the building sector. The act provides fi nancial<br />

incentives that encourage energy-effi cient changes<br />

to both existing and new buildings.<br />

Shifting to more environmentally sound and<br />

reusable wood is one measure designed to save<br />

energy and reduce CO2 .<br />

As of December 1, <strong>2011</strong>, the constructors are<br />

to incorporate even more wood when building<br />

homes. An initial change in accordance with the<br />

Environment Round Table was to increase the<br />

amount of wood per square meter of<br />

fl oor space in French residences<br />

by tenfold,<br />

from about<br />

2 cubic decimeters to 20 cubic decimeters. That<br />

fi gure will now increase to 35 cubic decimeters,<br />

and even further increases have been announced<br />

to come.<br />

“Most people have realized that building with<br />

wood is a lifestyle choice and contributes to the preservation<br />

of the environment,” says Laurent Hren at<br />

France's National Committee for the Development<br />

of Wood.<br />

It takes less energy to build a wooden structure<br />

than an equivalent one made of concrete or steel.<br />

Wood is also a very eff ective insulation material, so<br />

less energy is consumed for heating compared with<br />

concrete or steel.<br />

WOOD HOUSES are expected to grow by 30 percent<br />

a year for the next fi ve years. In 2000, just 3 percent<br />

of houses were made of wood, but today that fi gure<br />

is around 5–8 percent.<br />

Yet France still has a long way to go to match the<br />

amount of wood used in other countries. In the<br />

US and Canada, about 90 percent of single-family<br />

homes contain wood framing. In the Nordic countries<br />

that fi gure is about 60 percent.<br />

But as the benefi ts of building and living with<br />

wood become more apparent, the demand for wood<br />

is expected to increase even more in France, not just<br />

for homes but for other types of buildings as well.<br />

“I think wood in general will be more present in<br />

buildings in the years to come – exteriors, fl oorings,<br />

furniture etc.,” says Laurent Hren. “There is<br />

a demand for wood from both public and private<br />

customers. In addition new products are constantly<br />

being launched that increase the possibilities.”


“We see that this trend will<br />

grow especially among<br />

young people today who are<br />

thinking more about<br />

environmental impact.”<br />

<strong>SCA</strong> IN FRANCE<br />

<strong>SCA</strong> sells 150,000 m 3 solid wood products a year, mainly<br />

white wood (90 percent).<br />

80 percent goes to industrial customers, for example<br />

doors, window shutters, laminated constructions and<br />

planing mills.<br />

20 percent is sold to building merchants.<br />

FEATURE The supply chain<br />

LIVING LIFE<br />

WITH WOOD<br />

FRANCE IMPORTS 3.3 million cubic meters of<br />

sawn softwood annually, according to the<br />

Swedish Forest Industries Federation. <strong>SCA</strong>,<br />

which exports sawn timber to France, is currently<br />

promoting the use of wood together<br />

with the Finnish and Swedish forest organizations<br />

and the French wood organizations<br />

Codifab and the National Committee for the<br />

Development of Wood. “We are promoting<br />

building with wood and living with wood,”<br />

says Jacques Morand, managing director<br />

of <strong>SCA</strong> Timber in France. “In this sense we<br />

are not just encouraging wood for building<br />

houses and buildings, but also encouraging<br />

using more wood for swimming pools, decks,<br />

furniture, insulation, cladding and so on.”<br />

Although the French drive to use more<br />

wood has affected volumes only marginally<br />

so far, Morand expects to see more changes<br />

in the future, with wood used more not only<br />

in construction but as an element in industrial<br />

components. “We see that this trend will<br />

grow especially among young people today<br />

who are thinking more about environmental<br />

impact,” he says.<br />

Wood, not only in houses.<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 3<strong>2011</strong> 21


MARKET<br />

AN ICON<br />

GOES GREEN<br />

The Empire State Building is one of the most famous skyscrapers in<br />

the world, and many New Yorkers know the lights at the top of the building<br />

change frequently to mark special occasions. What they don’t know is that<br />

the most appropriate color choice these days might be green – since the<br />

building’s management has embarked on a program to make the structure<br />

more environmentally sound.<br />

TORK ELEVATES<br />

THE WASHROOM<br />

TORK ELEVATION brand offers<br />

a range of dispensers<br />

for use in public restrooms.<br />

The line includes 17 dispensers<br />

for paper towels,<br />

toilet paper, liquid soap<br />

and air fresheners. The<br />

dispensers were designed<br />

by Thomas Meyerhoffer,<br />

a Swedish-American designer.<br />

Cindy Stilp, director of<br />

Tissue Marketing and<br />

Communications at <strong>SCA</strong> in<br />

North America, says, “Tork<br />

dispensers not only help<br />

business owners maintain<br />

cleaner and more effi cient<br />

restrooms, but, like all Tork<br />

products, do so with the<br />

smallest environmental<br />

footprint possible.”<br />

TEXT: THETA PAVIS PHOTO: ISTOCKPHOTO<br />

time, using its toilet paper and paper towels.<br />

“We probably go through approximately 3,600<br />

cases of toilet paper and paper towels a year, combined,”<br />

says Dale DiDonna, director of custodial<br />

services for First Quality Maintenance, the fi rm that<br />

manages the building’s 120 custodial staff members.<br />

DIDONNA, WHO HAS been in the business for 20<br />

years, says the way facilities are cleaned and stocked<br />

has changed dramatically. “The chemicals have gotten<br />

less caustic. We’re getting away from bleach and<br />

ammonia. Breathing this for 20 years is not good.<br />

Environmentally, things have gotten better.”<br />

W<br />

hile much of the green-building<br />

movement has focused on<br />

new construction, there’s a<br />

trend to turn existing structures<br />

like the Empire State<br />

Building into green spaces as well. “For existing<br />

buildings, there is a rating system to measure<br />

the building’s performance on such things as<br />

energy, water effi ciency, waste management,<br />

procurement, the indoor environment and<br />

green cleaning programs,” says Josh Radoff ,<br />

co-founder and principal of YRG Sustainability<br />

and a member of <strong>SCA</strong> Tork Green


When management wanted to make sure their<br />

paper products were part of their green strategy,<br />

they turned to <strong>SCA</strong>. “They went out to bid, and this<br />

is one of the best green companies as far as sustainability<br />

goes,” says DiDonna.<br />

The bottom line for building operators is that going<br />

green means good business. “More of the focus<br />

is now on technology and productivity, and trying<br />

to get more of bang for their buck,” DiDonna says.<br />

In addition, he says, “innovations in cleaning and<br />

equipment reduce labor costs.”<br />

Radoff , of <strong>SCA</strong> Tork’s Green Hygiene Council,<br />

says green environments can keep a lid on labor<br />

costs because the health of the workers reduces<br />

absenteeism and increases productivity.<br />

In addition, the Empire State Building’s green<br />

strategies are attracting premier clients who want<br />

to rent offi ce space there.<br />

Hygiene Council.<br />

At the start of this year, the management<br />

of the Empire State Building announced<br />

that it had become the largest<br />

commercial purchaser of 100 percent<br />

renewable energy in New York City.<br />

They did it by purchasing energy<br />

credits from wind power.<br />

Another key way to improve the<br />

environmental footprint of a building<br />

is to take a look at the bathrooms,<br />

since thousands of people<br />

work in the Empire State Building<br />

every day and millions of tourists<br />

visit each year. With 102 fl oors of<br />

offi ce space plus observation decks,<br />

it’s a big job. Last year the building<br />

began working with <strong>SCA</strong> for the fi rst<br />

Approximately 21,000<br />

employees work in the<br />

Empire State Building<br />

each day.<br />

of work. If they are doing enough<br />

things, they can earn enough points to<br />

get certifi ed, with either silver, gold or<br />

platinum levels.”<br />

For the Empire State Building, <strong>SCA</strong><br />

was a great choice, since its products<br />

are not only reliable but also help the<br />

company earn LEED points. “There<br />

is a fi ne line of balancing quality with<br />

greenness,” says Jordan Sedler, president<br />

of Paper Enterprises, a pioneer<br />

distributor based in New York. Paper<br />

Enterprises helped connect <strong>SCA</strong><br />

with the Empire State Building, and<br />

Sedler expects more buildings will be<br />

looking to go green in the future, with<br />

educational institutions such as colleges<br />

leading the pack. “Real estate<br />

and lodging are probably ahead of the<br />

curve compared to commercial buildings,<br />

with health and food services<br />

coming up behind it,” he says.<br />

FROM GREEN TO GOLD<br />

WHETHER IT’S A new edifi ce or an existing<br />

structure such as the Empire State<br />

Building, which marks its 80th anniversary<br />

in <strong>2011</strong>, green buildings can’t<br />

just claim to be bastions of environmentalism.<br />

Instead, they need some<br />

kind of third party verifi cation, the most<br />

prominent of which is the internationally<br />

recognized Leadership in Energy<br />

and Environmental Design (LEED) suite<br />

of rating systems, developed by the US<br />

Green Building Council.<br />

“For existing buildings, the more that<br />

they can have a sustainable procurement<br />

policy, such as buying recycled<br />

goods and green cleaning products,<br />

the more they can earn points towards<br />

their LEED certifi cation,” says Josh<br />

Radoff of Tork’s Green Hygiene Council.<br />

“LEED requires the tracking and<br />

documentation of actual building performance<br />

– not an insignifi cant amount<br />

The building has<br />

70 miles (113 km)<br />

of pipe, and about<br />

9,000 faucets.<br />

The building<br />

was completed in<br />

one year and<br />

45 days.<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 23


FEATURE<br />

24 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

TO SCENT<br />

OR NOT<br />

TO SCENT<br />

Do you fi nd perfume soothing and luxurious?<br />

Or do you consider it a chemical additive you’d<br />

just as soon avoid? Chances are, your attitude<br />

is linked to where you live. TEXT: NANCY PICK<br />

CULTURE PLAYS a strong role<br />

in scent preferences. North differs<br />

from South, and East diff ers<br />

from West. “Within Europe,<br />

you fi nd quite broad diff erences<br />

in fragrance preferences,”<br />

says Stephen Weller, director<br />

of communications for the International<br />

Fragrance Association in<br />

Brussels. “People naturally have strong<br />

attachments to certain smells because<br />

they’ve grown up with them,” he says.<br />

“Your nose is connected directly to your<br />

limbic system in the brain, and so you<br />

immediately respond to smells in an<br />

emotional way.”<br />

Generally, people in Mediterranean<br />

countries like fragrances familiar from<br />

their local fl ora, including citrus, lavender,<br />

rose and jasmine. Where the weather<br />

is warm, people spend more time outdoors,<br />

and they tend to wash more frequently.<br />

Because they shower often, they use more body<br />

products – generally light ones like body splashes<br />

and eaux de toilette, rather than longer-lasting perfumes<br />

that would be washed off anyway.<br />

Even laundry products create strong attachments.<br />

“In Marseille, there’s a lavender soap whose<br />

scent simply cannot be changed,” Weller says.<br />

Once when the manufacturer tried tinkering with<br />

the formula, he says, customers got very upset.<br />

The soap was returned to its original state, with its<br />

familiar smell intact.<br />

CERTAINLY, THE FRENCH love perfume. Italy is<br />

another Mediterranean country with a strong<br />

fragrance tradition. In fact, the word perfume<br />

comes from Latin – per fumare, through the smoke,<br />

referring to incense. The ancient Romans slathered<br />

themselves in aromatic oils, and perhaps that tradition<br />

infl uences Italian sensuality even today.<br />

By contrast, Weller says, in northern Europe<br />

“you’ll fi nd a lot more grassy, mossy, woody<br />

smells.” And for products close to the skin, Scandinavians<br />

often prefer them with no scent at all.<br />

“There’s certainly a trend in Sweden and Denmark<br />

against any sort of chemical contact,” Weller says.<br />

“They have a tendency to ban or restrict certain<br />

materials in their cosmetics, and also in food.<br />

You’ll defi nitely fi nd that Scandinavians have<br />

a much stricter attitude toward chemicals<br />

of all kinds.”<br />

PHOTO: GETTY IMAGES, ISTOCKPHOTO


<strong>SCA</strong> adapts<br />

TO CULTURE<br />

In Mexico, <strong>SCA</strong>’s popular Saba Confort pads contain the<br />

scent and extract of chamomile fl owers. In France, <strong>SCA</strong>’s<br />

Libresse Natural pads come with the chamomile extract –<br />

but without any fragrance.<br />

W<br />

OMEN, it turns out,<br />

have distinct preferences<br />

in scents<br />

depending on<br />

their culture. And<br />

those preferences extend right down<br />

to, well, the sanitary pads they place<br />

in their undies. <strong>SCA</strong> targets its products<br />

to suit women’s preferences.<br />

“Scandinavians tend to be very<br />

rational and functional on matters<br />

of feminine hygiene,” says Victor<br />

Niembro, <strong>SCA</strong> portfolio director for<br />

feminine-care products in emerging<br />

markets. “They dislike scented products,<br />

because they’re suspicious that<br />

they might cause skin irritation.”<br />

“By contrast”, he says, “women in<br />

emerging markets are more emotional.”<br />

They appreciate scented pads for<br />

odor control, especially if the fragrance<br />

is linked to a “good-for-you” ingredient<br />

like chamomile, known to be soothing<br />

and benefi cial for the skin.<br />

IN THE MIDDLE EAST, <strong>SCA</strong> recently<br />

launched its line of scented pads with<br />

extracts of chamomile and aloe vera.<br />

<strong>SCA</strong> is now testing scented pads in<br />

Malaysia and Tunisia.<br />

In Mexico, the chamomile fl ower<br />

is a popular home remedy, whether<br />

you have irritated eyes or an upset<br />

stomach. In 2003, when <strong>SCA</strong> intro-<br />

TEXT: NANCY PICK<br />

duced its Saba Confort sanitary pads<br />

scented with manzanilla – chamomile<br />

– sales took off .<br />

“IT WAS A BREAKTHROUGH,” says<br />

Ivette Medrano, group manager in<br />

feminine care at <strong>SCA</strong> in Mexico City.<br />

“The consumer already understood<br />

the qualities of chamomile, and that’s<br />

the main reason why these<br />

products have been so successful.”<br />

<strong>SCA</strong>’s chamomile line<br />

now represents 20 percent<br />

of its sanitary pad sales,<br />

and the company off ers a<br />

full portfolio, from scented<br />

panty liners to nighttime<br />

pads. The top sheet of the pad<br />

contains both fl ower extract and<br />

fragrance.<br />

IN ITALY, <strong>SCA</strong> actively promotes<br />

fragrances. <strong>SCA</strong>’s Tempo brand<br />

was the main sponsor in <strong>2011</strong> of<br />

Bologna’s International Smell<br />

Festival, dedicated to the culture<br />

of smell and the art of perfumery.<br />

Tempo introduced its scented toilet<br />

tissue to the Italian market in 2010,<br />

and some of <strong>SCA</strong>’s Nuvenia sanitary<br />

pads in Italy come delicatamente profumato,<br />

lightly perfumed. Just don’t<br />

tell the Scandinavians...<br />

“In Mexico, the<br />

chamomile fl ower<br />

is a popular home<br />

remedy.”<br />

Chamomile is<br />

often used in teas,<br />

commonly to reduce<br />

stress and help<br />

with sleep.<br />

MARKET<br />

DID YOU KNOW<br />

THAT CHAMOMILE is<br />

the national fl ower<br />

of Russia?<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 25


*<br />

In the last 10 years,<br />

<strong>SCA</strong> has used<br />

12 billion pounds<br />

of recycled paper to<br />

make its Tork ® towels,<br />

tissue, and napkins<br />

in North America.<br />

That’s equal to the weight<br />

of 1.5 million elephants.<br />

Sometimes big steps<br />

are needed to make a<br />

lighter footprint<br />

Is your business or school using sustainable products from <strong>SCA</strong>?<br />

Sign up for a free Tork product trial at talktork.com and lighten<br />

your environmental footprint.<br />

© <strong>2011</strong> <strong>SCA</strong> Tissue North America LLC. All rights reserved.<br />

® Tork is a registered trademark of <strong>SCA</strong> TIssue NA, LLC or its affiliates


TECHNOLOGY<br />

illusion<br />

Grand<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 27


The word<br />

“anamorphosis” is<br />

derived from the Greek<br />

prefi x ana-, meaning<br />

back or again, and the<br />

word morphe,<br />

meaning shape<br />

or form.<br />

28 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

What we see is what we believe. That’s why<br />

a fl at image can look like 3-D and why quite<br />

ordinary boxes can look stunningly exciting<br />

just by tricking the eye. Could optical illusions<br />

be the next trend in bestselling packaging?<br />

TEXT: SUSANNA LINDGREN PHOTO: GETTY IMAGES, <strong>SCA</strong><br />

A<br />

N ANAMORPHIC IMAGE is one that is<br />

optically distorted. Gergely Király,<br />

a Hungarian who is now a junior designer<br />

at <strong>SCA</strong>, impressed the jury at<br />

a packaging design competition with<br />

an anamorphic vacuum cleaner box. The packaging<br />

is made from regular corrugated board, meeting<br />

standard measurements and requirements. It’s the<br />

labels on the outside that create the illusion and<br />

make the box look transparent from the viewer’s<br />

perspective and make the image of the vacuum<br />

cleaner look three-dimensional.<br />

The anamorphic trick is hardly a new invention.<br />

The Old Masters used it to create special eff ects<br />

in their paintings or to make up for architectural<br />

shortcomings by painting vaults where the ceilings<br />

are actually fl at. The technique is the same, regardless<br />

of whether it is used on a mural or a box. The<br />

trick is created by making a pre-distorted image<br />

that, when viewed from a certain angle, will gen-<br />

erate an optical illusion and produce the desired<br />

visual eff ect.<br />

“It’s an illusion that transforms our view of reality<br />

and cheats our senses, making us unsure of our<br />

perception and uncertain whether what we see is<br />

the reality or something else,” says Attila Takács,<br />

head of the <strong>SCA</strong> Design Centre Budapest, working<br />

with customers in Hungary and Slovakia.<br />

“There is defi nitely a trend toward more exciting<br />

packaging, and this off ers a great opportunity to<br />

grab customers’ attention, which is getting harder<br />

and harder to do through conventional packaging<br />

or advertising,” he says.<br />

Takács thinks anamorphic packaging may be a<br />

future trend adapted by marketing specialists, as<br />

the optical illusion makes customers stop and look<br />

again to decode if what they see is the real thing or<br />

just a trick of the eye.<br />

The scientifi c explanation of an anamorphic optical<br />

illusion is an image that can have more than one<br />

So-called “fl oor stickers” are distorted<br />

images that lie fl at on the ground to create<br />

a 3-D impression. This man is making a<br />

fi ctitious hole in the road.


A convex form with special<br />

graphics makes a concave<br />

impression.<br />

meaning by being viewed from diff erent angles. To<br />

create this eff ect on a rectangular box, the original<br />

graphic on the front is replaced by an image that has<br />

been distorted with the help of a computer program.<br />

On the fl at unfolded packaging, both letters and<br />

picture look odd, but when it’s folded and studied on<br />

the shop shelf, the eff ect is a 3-D image.<br />

Over the past 100 years, scientists have unravelled<br />

the coding of the psychological process of perception,<br />

Takács says. The answer seems to be that<br />

our senses create the illusion as long as we have an<br />

objective measure to compare with what we realize<br />

we should see, whether it is reality or an illusion.<br />

The optical illusion is the result of a kind of disharmony<br />

created between the receptors in our brain<br />

and the incoming stimulus. What we see is processed<br />

by the retina and sent on to relevant parts of<br />

the brain, which simplifi es what we see and creates<br />

the illusion of what we think we see, he explains.<br />

“I believe this new type of attraction-seeking<br />

packaging is a good alternative to using the colorful<br />

and glossy packaging that tends to be quite expensive,”<br />

Takács says. “The packaging with a 3-D<br />

image is less expensive to produce as the graphics<br />

are made on printed labels, making it a hybrid between<br />

high-quality off set packaging and conventional<br />

fl exo printed corrugated boxes.”<br />

TECHNOLOGY<br />

<strong>SCA</strong> PLAYS WITH LEGO<br />

The anamorphic vacuum cleaner packaging<br />

has so far only been created as<br />

a sample and a mock-up to a thesis by<br />

Gergely Király to illustrate his ideas.<br />

Last spring the packaging was submitted<br />

to an internal design competition,<br />

where it won second prize.<br />

The anamorphic vacuum cleaner<br />

packaging inspired the <strong>SCA</strong> Design<br />

Center to further investigate the possibilities<br />

of using optical illusions to make<br />

the packaging more attractive. At the<br />

LEGO Opportunity Fair in Denmark this<br />

spring, <strong>SCA</strong> presented a dynamic illusion<br />

on LEGO packaging that attracts<br />

attention with moving graphics.<br />

While the vacuum cleaner packaging<br />

only used fl at surfaces and distorted<br />

graphics to create the 3-D effect, the<br />

LEGO box had a convex front. But the<br />

front was decorated with graphics that<br />

trick the eye into believing it is actually<br />

concave, and the graphic seems to be<br />

moving when you pass by. It’s anotherattraction-seeking<br />

package<br />

that has<br />

received<br />

a lot of<br />

attention<br />

when exhibited.<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 29


SHAPE UP<br />

PHOTO: WIKIPEDIA<br />

30 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

FROM THE MOST<br />

EXQUISITE …<br />

LOOKING FOR AN UNFORGETTABLE RESTAURANT? Why<br />

not visit Noma in Copenhagen, considered to be the<br />

best in the world? The ranking is made by the British<br />

<strong>magazine</strong> Restaurant, which produces an annual list of<br />

50 restaurants ranked to be among the best in the world<br />

based on a poll of international chefs, restaurateurs,<br />

gourmands and critics.<br />

THE WORLD'S 50 BEST RESTAURANT (TOP 10)<br />

RANK RESTAURANT COUNTRY<br />

1 Noma Denmark<br />

2 El Celler de Can Roca Spain<br />

3 Mugaritz Spain<br />

4 Osteria Francescana Italy<br />

5 The Fat Duck UK<br />

6 Alinea USA<br />

7 D.O.M. Brazil<br />

8 Arzak Spain<br />

9 Le Chateaubriand France<br />

10 Per Se US<br />

…TO THE MOST<br />

ECCENTRIC<br />

HOW ABOUT A DIFFERENT kind of<br />

unforgettable restaurant? You may<br />

have already tried imitation prisons<br />

and ersatz hospitals but, how about<br />

a restaurant with a toilet theme?<br />

When the American <strong>magazine</strong> Food<br />

& Wine ranked the world’s weirdest<br />

restaurants, the winner was Modern<br />

Toilet in Taiwan. Guests are seated<br />

on standard-sized toilets and food<br />

is served out of miniature ones. The concept has been<br />

highly successful, and more restaurants will open in<br />

China and other parts of Asia.<br />

MORE HUES<br />

TO CHOOSE<br />

The color wheel just<br />

got bigger. The color<br />

system Pantone has<br />

added 175 new colors<br />

to its Pantone Fashion+<br />

Home Color System,<br />

bringing its total to<br />

2,100 shades. All color<br />

families were expanded<br />

and now include a<br />

broader range of neutrals<br />

and mid-tones, an<br />

increased number of vibrant<br />

brights and more<br />

subdued and smokier<br />

variations of popular<br />

colors. www.pantone.<br />

com/newcolors<br />

PHOTO: <strong>SCA</strong>NPIX


PHOTO: ISTOCKPHOTO<br />

1,000,000,000 TREES<br />

BY PLANTING a billion trees, the conservation<br />

organization The Nature Conservancy aims<br />

to save Brazil’s Atlantic Forest. More than<br />

85 percent of the forest has been cleared<br />

over the last few centuries, and what remains<br />

is highly fragmented. The remaining<br />

part is still among the biologically<br />

richest and most diverse forests in the<br />

world and is home to a large number of species<br />

that are found nowhere else on Earth.<br />

By stitching together a mosaic of land through the tree<br />

plantings, The Nature Conservancy plans to restore 30<br />

million acres of the forest. Read more:<br />

www.plantabillion.org<br />

CHINA DRAINS WHISKEY SUPPLY<br />

MALT WHISKIES are booming globally, especially in<br />

rapidly growing economies such as China, India and<br />

Russia. China's growing taste for good Scotch is actually<br />

causing a global shortage of 12-year-old and older<br />

malt whiskies, and distilling companies in Scotland have<br />

been forced to ration supplies, reports Advertising Age.<br />

DID YOU KNOW...<br />

...that US president<br />

Barack Obama proclaimed<br />

September to<br />

be National Prostate<br />

Cancer Awareness<br />

Month.<br />

Wooden bridge<br />

A 240-METER-long<br />

wooden bridge for pedestrians<br />

and cyclists<br />

is being constructed<br />

in southern Sweden.<br />

When fi nished, the<br />

bridge will be one of<br />

the longest made of<br />

wood in the country.<br />

The suspension<br />

bridge will cross one<br />

of Sweden’s major<br />

highways and connect<br />

a residential area with<br />

a shopping center. The<br />

work will be completed<br />

in early 2012.<br />

Wooden tablet<br />

WHAT DO YOU GET if<br />

you combine the latest<br />

technology with luxury<br />

design? Maybe an iPad<br />

made out of African<br />

blackwood completed<br />

with Apple’s “brand<br />

apple” in 18K gold.<br />

The wooden iPad is<br />

designed and manufactured<br />

by Russia's<br />

Gresso and the price<br />

is still undisclosed but<br />

most certainly high.<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 31


OUTLOOK<br />

32 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

Jake Symmonds –<br />

an artist with skin<br />

as his canvas.


INK<br />

PASSION<br />

No one quite knows when<br />

tattoos went mainstream, but it’s<br />

been years since they were found<br />

only on sailors and gangsters.<br />

A tattoo studio today is likely<br />

to decorate as many women<br />

as men, and cleaning up<br />

can be a big job.<br />

TEXT: MERVYN CHARLES<br />

PHOTO: SVANTE ÖRNBERG<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 33


OUTLOOK<br />

TATTOO<br />

TISSUE<br />

Tattoo studios<br />

consume tissue<br />

paper. Every tattoo<br />

must be wiped<br />

free of blood and<br />

excess ink as the<br />

work progresses.<br />

Jake Symmonds’s<br />

studio uses Plenty,<br />

a household towel<br />

from <strong>SCA</strong> that in his<br />

opinion is “the only<br />

paper that’s up to<br />

the job.” “It’s the<br />

only stuff that’s absorbent<br />

enough,”<br />

Jake’s colleague<br />

Rob Gibbens says.<br />

34 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

JAKE SYMMONDS is a walking advertisement<br />

for his craft. Intricate patterns and shapes<br />

weave their way down his right arm. A stylized<br />

bull struts on his left. Hints of more artistry<br />

peek from underneath a black T-shirt.<br />

Jake, in tattooist parlance, has got a lot of ink.<br />

He’s also got a lot of customers. Business is<br />

booming at the high street tattoo parlor in the<br />

small southern <strong>English</strong> resort town of Selsey that<br />

he runs with his partner Michelle Salmon.<br />

Kenny is first in this morning. He’s a builder<br />

who works out, a big lad with big muscles – a large<br />

canvas. Today Jake is painstakingly inking in a religious<br />

motif on Kenny’s left bicep, a pair of women’s<br />

hands clasping a rosary. Kenny grimaces occasionally<br />

as Jake’s needle strikes a sensitive spot under<br />

three layers of skin. But he’s used to it by now. Kenny’s<br />

back and chest are adorned with Jake’s work:<br />

a Japanese warrior, a phoenix, pictures of his wife<br />

and children. By the end of the week both arms will<br />

be covered in permanent designs.<br />

Rob Gibbens is watching from the other side of<br />

the room. He rents space at the Selsey Tattoo Studio<br />

and has his own clients. Rob prefers the more solid,<br />

graphic “tribal” style that embellishes his own arms<br />

and legs. But he’ll do anything a client wants, and<br />

his first job today is for Lisa, a 30-year-old on holiday<br />

who wants a design of flowers and butterflies on her<br />

right foot. She confesses to being a little nervous.<br />

“You can scream and you can shout, and you can<br />

take the Lord’s name in vain,” Rob tells her. “Just<br />

don’t kick me in the face.”<br />

It’s not entirely clear when tattoos went mainstream.<br />

It’s been a while since they were the pre-<br />

serve of sailors, gangsters and convicts, and Jake<br />

reckons he works on as many women as men. A new<br />

era has brought new styles, and some of his work is<br />

repair work, covering up the results of adolescent<br />

impulse. The naked woman on Kenny’s right shoulder<br />

blade is still discernible, but only just.<br />

Lucy, who’s 22, wants to lose the rose on her<br />

left thigh. She’s had it since she was 14, and it has<br />

faded. Jake goes to work with swirls and butterflies<br />

in blues and pinks, while Lucy lies back and sends<br />

texts from her mobile. She’s got five tattoos already,<br />

she says, and this will be the last. Well, maybe. She<br />

considers for a moment.<br />

“The first one I got done was probably because<br />

every one was having them done. Now I’m addicted.”<br />

WHAT JAKE AND ROB OFFER is twofold. First, it’s a<br />

unique piece of art, tailored to the individual. Second,<br />

it’s a way of making people feel good. “Once<br />

you’ve had one done, it’s so nice you want more,”<br />

says Lisa as she contemplates the butterflies on her<br />

foot. “They’re addictive.” She’s the second person<br />

to say that today.<br />

But tattooing doesn’t leave much room for regret.<br />

That ink is pretty hard to get off, and laser treatment<br />

is as painful as the original tattoo work by all<br />

accounts. So Jake and Rob are careful with some<br />

requests. Anything goes, but sometimes only after<br />

a period of reflection.<br />

“We’re not keen on doing hands and necks on<br />

youngsters,” says Jake. “So if they come in and<br />

want something quite outlandish we advise them<br />

to pin it on the fridge and look at it every day for six<br />

months. We try and make them think about it.”


Rob Gibbens prefers tribal tattoos.<br />

And tissue that doesn’t fall apart<br />

while working.<br />

OUTLOOK TATTOOR<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 35


We’re sure you’ll know us for our Packaging!<br />

Why not get to know us for our Print?<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

Scan this QR code<br />

with your smartphone


ECONOMY<br />

TREASURED<br />

NEIGHBOR<br />

THE NORWEGIAN oil fund, known offi cially as the<br />

Government Pension Fund – Global, is the largest<br />

sovereign wealth fund in the world, according to<br />

the US research fi rm Monitor Group. The fund is<br />

managed by the country’s central bank, Norges<br />

Bank, and currently has assets of a mind-boggling<br />

3,500 billion Swedish kronor (550 billion US dollars).<br />

The money comes from the net proceeds from<br />

the country’s oil industry as well as from the return<br />

on the fund.<br />

THE NORWEGIAN MINISTRY of Finance has determined<br />

that the oil fund should have 60 percent of<br />

its assets in equities, 35–40 percent in fi xed income<br />

instruments and 5 percent in real estate. The fund<br />

may only invest outside Norway, and half of the<br />

equity portfolio should be invested in Europe,<br />

35 percent in the Americas, Africa and the Middle<br />

East, and the remaining 15 percent in Asia and<br />

Oceania.<br />

At the end of the fi rst quarter of <strong>2011</strong>, the fund<br />

had equities worth roughly 2,100 billion Swedish<br />

kronor and was a shareholder in as many as 8,697<br />

listed companies. Its largest holdings are in Royal<br />

Dutch Shell, HSBC Holdings, Nestlé, Vodafone<br />

Norway’s oil fund has risen up<br />

the ranks to become one of <strong>SCA</strong>’s<br />

major shareholders. The fund,<br />

with assets of about 3,500 billion<br />

Swedish kronor, has over 5 percent<br />

of the capital stock in <strong>SCA</strong>.<br />

TEXT: GÖRAN LIND PHOTO: ISTOCKPHOTO<br />

and Exxon Mobil. The fund has grown sharply<br />

since its launch in 1990. By 2000, the fund’s market<br />

value was some 500 billion Swedish kronor. In<br />

2004, it exceeded 1,000 billion Swedish kronor.<br />

Last year, when the fund had a return of nearly 10<br />

percent, the fund’s assets increased by 800 billion<br />

Swedish kronor to about 3,500 billion Swedish<br />

kronor.<br />

“Even though the goal is not to be biggest, it is<br />

always nice to see the fund grow,” Norwegian Finance<br />

Minister Sigbjörn Johnsen told the Norwegian<br />

business daily Dagens Näringsliv. “A steadily<br />

growing fund means that we have more money for<br />

good causes in the government budget. My goal is<br />

to have the Government Pension Fund be the best<br />

managed fund in the world.”<br />

AND NOW the Norwegian oil fund is a major shareholder<br />

of <strong>SCA</strong>. In June, the fund disclosed holdings<br />

of 5.03 percent of <strong>SCA</strong>’s share capital and 6.61<br />

percent of its votes. That makes the Norwegian<br />

government the third-largest owner in terms of<br />

votes, after the holding company Industrivärden,<br />

which has close to 30 percent of the votes in <strong>SCA</strong>,<br />

and Handelsbanken with 14 percent.<br />

THE<br />

NORWEGIAN<br />

OIL FUND<br />

Manages the Norwegian<br />

government’s<br />

revenues from oil<br />

operations<br />

Was established<br />

in 1990<br />

Has assets of 3,500<br />

billion Swedish<br />

kronor, with roughly<br />

60 percent of this in<br />

equities<br />

Had a return of<br />

9.6 percent in 2010. In<br />

2009, the return was<br />

25.6 percent, while the<br />

value fell by 23 percent<br />

during the 2008<br />

fi nancial crisis year.<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 37


12 HOURS<br />

Being head of the <strong>SCA</strong> Personal Care plant<br />

in Quebec, Canada, Michelle Poirier is a<br />

busy woman. This is Michelle describing an<br />

ordinary work day (well, almost ordinary).<br />

38 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

DV Plant Manager<br />

Michelle Poirier<br />

Name: Michelle Poirier.<br />

Work: MICHELLE <strong>SCA</strong> Personal POIRIER Care North America,<br />

Drummondville (Quebec), Canada – Manufacturing<br />

TENA Incontinence Products.<br />

Years in the company: since 1997.<br />

Family: 2 children; Elizabeth, 4, and<br />

Charles-Antoine, 7.<br />

Age: 44.<br />

Hobbies: Activities with the children, such as<br />

swimming and bicycle riding.<br />

This is Michelle in her offi ce,<br />

having her fi rst coffee cup to<br />

kick off the day.<br />

with Michelle Poirier<br />

“June 22nd. This day was not a typical<br />

day, but it was very important because<br />

we had visitors – key decision-makers<br />

from six large regional purchasing<br />

groups. It is always a challenge to present<br />

<br />

children in the car.<br />

to customers and make sure we<br />

deliver the message, so they leave the<br />

room with a good understanding of<br />

who we are and how dedicated we are<br />

to our customers.”<br />

<br />

Wednesday:<br />

Don’t forget<br />

Charles-Antoine’s<br />

swimming gear!


Presentation –<br />

customer visit<br />

Michelle presents the <strong>SCA</strong> Drummondville<br />

factory to health-care customers, giving<br />

them general information about the<br />

factory's history and day-to-day activities.<br />

Attending 3-D movies is one of<br />

Michelle's kids' favorite activities.<br />

They all had a good time seeing<br />

Rio at the movie theater.<br />

3D movie – Elizabeth &<br />

Charles-Antoine<br />

Plant – in-depth look<br />

at TENA<br />

Lunch 2 – customer visit<br />

12 HOURS<br />

Product mat core forming<br />

is always an important<br />

topic for customers.<br />

Michelle talks to them<br />

about pulp fi berization and<br />

mat core integrity in relation<br />

to the forming section.<br />

“ It is as important to me<br />

as for the crew members to<br />

be involved in the tour. We<br />

want the customers to feel<br />

our commitment and have<br />

them confi dent about our<br />

manufacturing process and<br />

products.”<br />

Lunch 1 – customer visit<br />

Michelle welcomes the<br />

group at a cocktail reception.<br />

The event took place at the<br />

Golf & Curling Club in Drummondville,<br />

only 10 minutes<br />

from the <strong>SCA</strong> factory. On June<br />

22nd and 23rd, 45 to 50 guests<br />

were present each day.<br />

“ A day like this can only be a<br />

success if we create a partnership<br />

within the different <strong>SCA</strong><br />

group functions (Manufacturing<br />

– Sales – Marketing) and<br />

the customers.”<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 39


Antarctic tissue<br />

TORK MAY BE ONE of the most remotely located<br />

tissues in the world, as it’s found in the facilities<br />

at Scott Base, Antarctica. Scott Base<br />

mainly provides services and accommodation<br />

for research parties. As a long-term<br />

partner, <strong>SCA</strong> has supplied the base with<br />

Tork hygiene products for a decade. Products<br />

and tissues are carefully selected to<br />

help reduce waste and storage, both critical<br />

factors when managing a site in such an isolated<br />

part of the world.<br />

The Antarctic environment is very fragile, so<br />

no waste stays on the ice – it is all shipped back<br />

to New Zealand for recycling or disposal by the<br />

same boat that drops off the supplies.<br />

40 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

REPLANTING<br />

REFUGEES<br />

FINDING A JOB as a refugee in a new country is not<br />

easy. <strong>SCA</strong> is involved in a project in Arvidsjaur in<br />

northern Sweden that helps Somalian refugees<br />

get jobs.<br />

Together with local government bodies and the<br />

forestry company Allmänningen, <strong>SCA</strong> leads an afforestation<br />

project for refugees from Somalia. The<br />

project involves fi ve days of theory and practical<br />

training in the forestry business.<br />

“We bring plants and land where they can practice,”<br />

says Rikard Rödlund from <strong>SCA</strong>. “There’s<br />

always a need for trained tree planters.” He hopes<br />

<strong>SCA</strong> will have jobs to offer during the autumn.<br />

PHOTO: HAYDEN HARRISON<br />

Sun setting February 22,<br />

2010 at Scott Base.


<strong>SCA</strong> INSIDE<br />

WIND HARVEST<br />

THIS SUMMER, <strong>SCA</strong> initiated<br />

construction of 40 wind<br />

power stations in Sweden in<br />

cooperation with Norwegian<br />

Statkraft.<br />

“The park will provide clean,<br />

renewable energy over a long<br />

period of time and contribute<br />

to a better climate”, says<br />

Jakob Norström, CEO of Statkraft<br />

<strong>SCA</strong> Vind AB.<br />

Mörttjärnberget, where the<br />

power stations will be built, is<br />

the fi rst of seven wind farms<br />

STOCKING UP<br />

in toilet shops<br />

BY PARTNERING with<br />

Dutch 2theloo, <strong>SCA</strong><br />

turns a visit to a public<br />

washroom, or toilet<br />

shop, into a pleasant<br />

experience.<br />

Public toilets can be a<br />

nuisance. A lack of paper<br />

and inadequate hygiene are just<br />

two potential sources of irritation when you’re in<br />

need of a restroom. A new concept from the Netherlands,<br />

called 2theloo, makes a visit to the toilet<br />

a unique and fun experience. A start-up company,<br />

2theloo operates a chain of “toilet shops”<br />

in high-traffi c areas such as big shopping streets,<br />

department stores and train stations, and <strong>SCA</strong> is<br />

onboard.<br />

A contract initiated by some Dutch business<br />

groups is being rolled out internationally, as-<br />

suring that all the big <strong>SCA</strong> brands are present,<br />

with Tork providing the full range of washroom<br />

products.<br />

Visitors can buy Libresse, TENA, Edet or Tempo<br />

products and various other small necessities in<br />

the 2theloo shop. When visitors pay for the use of<br />

the toilet, they receive a voucher that can be used<br />

toward any purchase from the shop.<br />

The fi rst toilet shop opened<br />

in Amsterdam in February.<br />

In Spain and Portugal,<br />

the 2theloo formula<br />

has been sold to<br />

franchisees, and an<br />

accelerated rollout<br />

is expected in shopping<br />

malls with a<br />

total of more than 10<br />

million visitors a year.<br />

that Statkraft and <strong>SCA</strong> want<br />

to build. When the project is<br />

complete, it will be the biggest<br />

wind power project ever built<br />

in Sweden, including 490 turbines<br />

with a wind production<br />

capacity of 2,600 GWh.<br />

Statkraft <strong>SCA</strong> Vind AB,<br />

SSVAB, is 60 percent owned<br />

by Statkraft and 40 by <strong>SCA</strong>.<br />

The total investment is<br />

estimated at 16 billion kronor.<br />

Three of the seven farms have<br />

been approved so far.<br />

DESIGNER<br />

FOR A DAY<br />

THIS SPRING, Libero<br />

consumers got a<br />

chance to become<br />

designers of sun<br />

hats. The Nordic<br />

websites of Libero,<br />

<strong>SCA</strong>’s baby diaper<br />

brand, invited visitors<br />

to use an online<br />

drawing tool to create<br />

a customized<br />

child’s beach hat.<br />

More than 18,000<br />

hats were designed<br />

by consumers in<br />

Sweden, Norway,<br />

Denmark and Finland.<br />

Then a jury<br />

named a winner<br />

from each country.<br />

The winning<br />

sun hats will be<br />

available for sale in<br />

Scandinavia from<br />

mid-June.<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 41


Conversation starter<br />

ALL BLACKS IS<br />

THE NEW BLACK<br />

RUGBY IS THE national sport of<br />

New Zealand. Although New<br />

Zealand is a small country, its All<br />

Blacks have the highest record<br />

of any national team in the world.<br />

<strong>SCA</strong> is proud of New Zealand’s<br />

accomplishment. To express its<br />

Kiwiness, <strong>SCA</strong> is supporting the<br />

All Blacks by going “all black”<br />

in a limited edition of Treasures<br />

diapers. Apart from the black<br />

packages, these consist of the<br />

Kiwi Treasures Fernie character<br />

on the front of the diaper and a<br />

variety of supporter phrases or<br />

jersey numbers on the back.<br />

42 <strong>SCA</strong> SHAPE 3<strong>2011</strong><br />

“I KNOW I’M NOT the only one who has this condition, but I feel like I am.”<br />

These are the words of a participant in a recent focus group among women<br />

with bladder weakness conducted by <strong>SCA</strong> in Atlanta in the US.<br />

To address this problem <strong>SCA</strong> has built the traveling TENA Conversation<br />

Couch. It’s a colorful oversized couch that provides a comfortable<br />

platform for sharing experiences with other women and<br />

experts on incontinence. <strong>SCA</strong> is bringing the TENA Conversation<br />

Couch to events throughout the US and Canada to interact<br />

with women and put a diffi cult topic in the spotlight.<br />

“ One in four women suffers from bladder weakness,<br />

and nearly 40 percent with symptoms have never<br />

discussed their condition with anyone, including<br />

their doctor.” Source: Journal of the American Medical Association<br />

Interested in the All Blacks rugby team?<br />

See www.allblacks.com


IN THE WAKE of a series of destructive tornadoes<br />

that have struck the southeastern United States,<br />

<strong>SCA</strong> has donated products to the hardest-hit<br />

areas.<br />

Initially <strong>SCA</strong> donated money to the American<br />

Red Cross to support relief efforts. Based on<br />

requests from the Red Cross, <strong>SCA</strong> also donated<br />

products such as paper towels, napkins and<br />

TENA products.<br />

Besides the corporate effort, <strong>SCA</strong> gave employees<br />

a way to donate to recovery contribution, and<br />

<strong>SCA</strong> pledged to match all employee donations.<br />

Feeding America, a US organization that strives<br />

to feed America’s hungry, also received hand<br />

soaps and anti-bacterial hand sanitizers from <strong>SCA</strong>.<br />

RELIEF FOR<br />

TORNADO VICTIMS<br />

RACE AGAINST CANCER<br />

SABA, <strong>SCA</strong>’S BRAND for feminine care<br />

products in Mexico, invited all Facebook<br />

fan-page members to join the<br />

footrace “Huellas” (footprints) along the<br />

Gandhi Circuit, a recognized avenue in<br />

Mexico City, on May 22 nd .<br />

The race was organized by the<br />

Cim*ab foundation to support breast<br />

cancer detection. More than 5,000<br />

runners participated.<br />

<strong>SCA</strong> supported the runners during<br />

the event, giving away T-shirts and<br />

pink wristbands, as well as a product<br />

kit to the 15 winners of this year’s race.<br />

<strong>SCA</strong> INSIDE<br />

PHOTO: GETTY IMAGES<br />

<strong>SCA</strong> SHAPE 3<strong>2011</strong> 43


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