Annual Report 2011 - Calvary Health Care Bethlehem

Information Management
Governance Committee
Health Information Services (Medical Records)
In April, the Health Information Services Department
was the subject of a review conducted by the Health
Information Manager from Calvary Adelaide at Wakefield.
This review identified ten recommendations relating to the
built environment, the systems for medical records and
the staffing profile. As a result of this review our Health
Information Services Department has new storage systems
and a more efficient system for medical record numbering,
together with the activation of online submission of data
to the Victorian Cancer Registry.
Victorian Health Incident Management System
The Department of Health in Victoria has mandated that
all publicly funded health services adopt the new Victorian
Health Incident Management System (VHIMS) which
replaces the previous RISKMAN system for reporting
incidents, hazards, compliments and complaints.
The VHIMS system now has more sophisticated
functionality with expanded reporting and classification
capacity. The national office of Little Company of Mary
Health Care has also decided to obtain VHIMS and
implement it across the whole group. In Victoria, there is
now also a requirement to report de-identified aggregated
data to the Department of Health, the Health Services
Commissioner and to the Victorian Managed Insurance
Authority. We implemented the new system in March
and reporting to the relevant authorities has commenced.
Telephone System
Following a serious failure in the ageing telephone system,
roll out of a new telephone system occurred this year.
This project has taken considerable time to implement
due to the nature of the old building and the interface
with the current computer system. The result has been
the implementation of a modern telephone infrastructure
which includes a superior PABX, new desktop and WI FI
(wireless) handsets with internal staff directory facility and
new mobile phones. There are some additional modules
to be activated in the coming months including the Mobicall
duress alarm system.
‘The parable which best
articulates, writes John Paul II,
the heart of the healthcare
mission and ministry of
Jesus Christ is that of the
Good
Samaritan.
(Luke 10:29-37)’ by Fr Gerald A. Arbuckle.
Education, Training and
Research Governance
Committee
This year saw the successful undertaking of a research
project in collaboration with the Menzies Centre for Health
Policy at the University of Sydney. This project described
Calvary Health Care Bethlehem specialist palliative care
model, with emphasis on the experiences of patients,
carers and health care professionals.
At an operational level, we completed a review of the
topics that constitutes mandatory and core training.
This information has been used to establish the range of
education topics offered to staff. Our Centre for Education
and Development continued to facilitate professional
learning and development opportunities for all staff as well
as providing support to undergraduate students on clinical
placements and new graduates.
Calvary Health Care Bethlehem 2010 – 11 Annual Report
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