Annual Report 2011 - Calvary Health Care Bethlehem

Calvary Health Care Bethlehem 2010 – 11 Annual Report 4
About Us
Mission in Action
The spirit of life in our faith based organisation can be seen
in many varied ways, this is lived out each and every day by
our staff as they have encounters with patients, staff
and families.
Encounters are different from interactions, an encounter
leaves ‘the other’ changed in a positive way. This positive
change has a deeper and more profound meaning, the
change leaves us different, it leaves us making decisions
about the way we will live our life. We are never quite
the same after the encounter and we are grateful for the
opportunity for this encounter.
Our ‘Spirit of Calvary’ statements have also captured how
these encounters translate in the day to day life at our hospital
• We welcome you and care about your experience
at our hospital
• We provide quality compassionate care for the
whole person
• We go out of our way to support each other and help
the people we serve
• We listen and learn so that we can get better at what we do
• We celebrate our successes and are proud members
of the communities in which we work
• We recognize and promote the value of high performance
• We protect and develop our resources
and environment.
Our recent Staff Satisfaction Survey results indicated
strongly that our ‘Spirit of Calvary’ statements are well
and truly lived each day. This is a credit to all the staff and
volunteers who make a commitment to make them living.
Each of us has a responsibility to bring them to life in our
organisation and we all undertake and deliver it in our own
special way. Our ‘call’ in Catholic health care is to help
people find meaning in the place they are at, given the
situation they are faced with.
Venerable Mary Potter and the ‘one who inspired her’ also
sat with those most in need to help them make meaning
with what faced them in their lives. Our Ministry is a
privilege; we walk with those most in need and provide high
quality care as we do this.
Sometimes people that come into our hospital speak about
walking on ‘sacred ground’, and they are right. As we
enter our hospital each day we never know what we will
encounter, but we know that if we take a moment to think
about the sacredness of our work it helps remind us of how
significant all our roles are in this hospital.
No one person can bring the Spirit of our Mission alive,
it takes all parts to make it whole.
We thank each and every one of you for bringing the ‘Spirit
of Life’ to our hospital in your own unique and special way.
Our Values
The Spirit of Life – At Our Hospital
A valued aspect of care that is offered at Calvary
Health Care Bethlehem is of pastoral care and
bereavement. This is a distinct feature of our Catholic
hospital, given its Mission is to bring the healing
ministry of Jesus to those who are sick, dying and
in need through ‘Being for Others’.
As we engage with people in their journey, we are
privileged to be aware of their spirit of life.
Hearing people’s stories, their memories and their
lived experience makes us all richer. People engage
in conversation as naturally as breathing, this is a
simple yet powerful way of the spirit working in us.
Our souls also engage in conversation, our rituals
and symbols are the language of the soul. Knowing,
seeing, hearing and experiencing with others is the
profound gift we mutually share.
As we continue to completely live, we are grateful
for the opportunities to share the healing ministry
of Christ to those in our care.