bizhub C284 - Konica Minolta bizhub

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8 the hub 01/2013 T R E N D S >>> According to Andrew Griffith, product manager for office products at Konica Minolta South Africa printing and output devices have long transcended their one dimensional role as print, copy, fax and scan machines. The focus is now on moving document management out of the back office shadows and managing other repositories through enterprise content management software, like Microsoft SharePoint. Stepping out of the box Furthermore, issues that were pertinent over a decade ago, such as converging printing and IT technology, have long been conquered, placing document management suppliers on an amazing technology curve, where printing and output devices can be used to optimise businesses processes by driving down business costs and improving productivity. Our focus is not merely on supplying a commodity, but rather on delivering the value of enhanced productivity and a reduction of what is an operational expense to the business, that is ultimately derived from the device’s customised optimisation capabilities. Businesses should thus look past the hardware and focus on how the device can be integrated into business. In addition, while document management is still key to cope with today’s deluge of data, a combination of offline and online document management can provide companies with a massive boost in productivity. Proof of this, is Konica Minolta South Africa’s latest achievement in becoming the first South African business within its sector to enable customers to integrate their digital multifunctional devices directly into Microsoft SharePoint collaboration software. The company’s in-house developed app is currently in the process of being certified by Microsoft, another industry first.
According to Griffith, for local businesses, it means that Konica Minolta South Africa can assist not only in saving them costs on paper and consumables, but also on time spent managing information. This is because by directly integrating their digital multifunctional devices into collaboration or enterprise content management software, like Microsoft SharePoint, scanned documents are automatically routed and stored in the correct place within the relevant content management system. This saves a great amount of time spent on scanning, saving and searching for data, as it is also immediately available when needed. We certainly believe that this type of innovation will gain traction as businesses realise the potential savings that can be made with proper integration into these environments. He highlights ‘customisation’ as being another solid trend in the industry. We are pleased to have the technology to offer our clients the ability to change and adapt the look and feel of our user interface so that it completely integrates with their organisation’s brand and specific needs, carrying it through from the device panel to all enterprise resource planning systems. We have learnt that no two companies operate the same, even if they represent the same industry. Konica Minolta South Africa is at the forefront of document management. Document management is the key to boost productivity and save costs. The same can be said for document management suppliers, that is, no two are alike, and businesses should be aware that there is a discernable difference between managed services and managed print services. Besides sophisticated technology, organisations should be aware that they should expect the following from their document management supplier: a good geographic footprint – as although the value lies beyond hardware, the devices still require a highly skilled workforce; and an excellent supply chain and distribution capability. It is exciting to be at the forefront of document management technology developments, and witnessing first-hand the measurable boost in productivity and cost savings these innovations bring to organisations. the hub 01/2013 9
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